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Employee Rights and Responsibilities

Chapter 20

Copyright © 2021 by Jones & Bartlett Learning, LLC an Ascend Learning Company. www.jblearning.com.

Copyright © 2021 by Jones & Bartlett Learning, LLC an Ascend Learning Company. www.jblearning.com

LEARNING OBJECTIVES

Describe and understand the rights of employees.

Describe and understand the responsibilities of employees.

Explain what professionals can do to improve professional relationships between one another, as well as between caregivers and patients.

Copyright © 2021 by Jones & Bartlett Learning, LLC an Ascend Learning Company. www.jblearning.com

Employee Rights

Equal Pay for Equal Work

Refuse to Participate in Care vs. Patient Rights

Physicians, Nurses, Pharmacists

Question Physician Care

Suggest Changing Physicians

Freedom from sexual harassment

Copyright © 2021 by Jones & Bartlett Learning, LLC an Ascend Learning Company. www.jblearning.com

Employee Rights - II

Treated with Respect & Dignity

Privacy and confidentiality

Whistle-blowing

Freedom from intimidation

Privacy Rights

Safe Environment

Copyright © 2021 by Jones & Bartlett Learning, LLC an Ascend Learning Company. www.jblearning.com

Employee Responsibilities - I

Compassion

Patient advocacy

Honor patient wishes

Maintain confidentiality

Adhere to Safe Practice

Comply with sterile technique protocols

Copyright © 2021 by Jones & Bartlett Learning, LLC an Ascend Learning Company. www.jblearning.com

Employee Responsibilities - II

Adhere to Professional Standards

Protect Patients from Harm

Maintain Professional Relationships

Exercise Good Judgment

Report Patient Abuse

Copyright © 2021 by Jones & Bartlett Learning, LLC an Ascend Learning Company. www.jblearning.com

Employee Responsibilities - III

Maintain employee privacy and confidentiality

Report unethical behavior

Teamwork Professional Relationships

Participate in Continuing Education

Copyright © 2021 by Jones & Bartlett Learning, LLC an Ascend Learning Company. www.jblearning.com

Helpful Advice

Do not blame others for your mistakes.

Take responsibility for caring 7 communicating.

Include the patient in the decision-making process.

Take the time to explain to patients the risks, benefits, & alternatives to each course of treatment.

Copyright © 2021 by Jones & Bartlett Learning, LLC an Ascend Learning Company. www.jblearning.com

Helpful Advice - II

Avoid paternalistic approach to medical care.

Show respect & sensitivity to a patient’s needs.

Listen to what the patient is saying without interruption.

Refrain from demeaning & criticizing a patient’s wishes because of his or her frail condition.

Copyright © 2021 by Jones & Bartlett Learning, LLC an Ascend Learning Company. www.jblearning.com

THE CAREGIVER’S PLEDGE – I

I will be compassionate.

I will not neglect my duties and responsibilities.

I will read instructions and follow protocols.

I will seek verification of questionable orders.

I will report concerns for patient safety.

I will not assume responsibility beyond my capability.

I will call for help when a patient’s medical needs suddenly change.

I will continuously improve my skills and participate in continuing education opportunities.

Copyright © 2021 by Jones & Bartlett Learning, LLC an Ascend Learning Company. www.jblearning.com

Review Questions

Describe the rights of employees.

Describe the responsibilities of employees.

Describe what advice you would give new employees.

Copyright © 2021 by Jones & Bartlett Learning, LLC an Ascend Learning Company. www.jblearning.com