Case Study

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Patient Rights & Responsibilities

Chapter 13

LEARNING OBJECTIVES

Discuss the importance of understanding patient rights.

Discuss the importance of understanding patient responsibilities.

Describe the Advisory Commission on Consumer Protection and Quality in the Health Care Industry’s listing of patient responsibilities.

Patient Rights – I

Right to Know One’s Rights

Right to Explanation of Rights

Right to Ask Questions

clarification of caregiver’s instructions

interpretation of caregivers’ handwriting

instructions for medication usage

e.g., frequency, Dosing, Side Effects

Patient Rights – II

Right to know One’s Rights

Right to an Explanation of Rights

Right to Ask Questions

Right to Patient Education

Right to Examination & Treatment

Patient Rights – III

Right to Admission

Right to Have Special Needs Addressed

Right to Know Caregivers

Right to Appoint a Patient Advocate

Right to Execute Advance Directives

Patient Rights – IV

Right to Compassionate Care

Right to Quality Care

Right to Dignity and Respect

Right to a Timely Response to Care Needs

Right to Participate in Care Decisions

Patient Rights – V

Right to Informed Consent

Right to Confidentiality

Right to Privacy

Right to Refuse Treatment

Right to Chaplaincy Services

Patient Rights – VI

Right to Discharge

Right to Stabilization and Transfer

Right to Access Records

Right to Know Third-Party Care Relationships

Right to Pain Management

Patient Rights – VI

Right to Ethics Consultation

Right to Know Restrictions on Rights

Transparency & Hospital Charges

Know Hospital’s Adverse Events

Patient Responsibilities

Practice a Healthy Lifestyle

Maintain Current Medication Records

Keep Appointments

Provide Full Disclosure of Medical History

Communicate Care Preferences

Patient Responsibilities – II

Actively Participate in Care

Ask Questions

Adhere to the Care Plan

Inpatient Care Responsibilities

Follow Instructions

Patient Responsibilities – III

Avoid Self-Administration of Medications

Report Unexpected Changes in Health Status

Comply with Hospital Policy

Respect

REVIEW QUESTIONS – I

1. When considering a person's religious beliefs, should the state have a right to interfere with a mother's decision to refuse a blood transfusion? Why?

2. Should a hospital be able to raise whatever interest the state itself may have in seeking to compel an unwilling patient to undergo a routine, lifesaving medical procedure? Explain.

REVIEW QUESTIONS – II

3. Describe why a patient's responsibilities are as important as his or her rights.

4. Discuss the ramifications of the following statement: It is the patient's responsibility to communicate to the staff any symptoms that he or she is experiencing.