Health care law and legislation
Medical Staff Organization and Physician Liability
Chapter 8
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Copyright © 2021 by Jones & Bartlett Learning, LLC an Ascend Learning Company. www.jblearning.com
LEARNING OBJECTIVES
Describe medical staff organization and committee structure.
Describe the credentialing and privileging process.
Describe common medical errors involving patient assessment, diagnosis, treatment, discharge, and follow-up care.
Discuss how the physician–patient relationship can be improved.
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Medical Staff Committees Executive Committee
Recommends medical staff structure.
Develops a process for reviewing credentials.
Recommends appointments to the medical staff.
Develops processes for delineating clinical privileges.
Performance improvement activities.
Conducts peer review.
Review & act on reports of medical staff departmental chairpersons & medical staff committees.
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Bylaws Committee
Organization of the medical staff is described in its bylaws, rules, & regulations.
Bylaws must be approved by the governing body.
Bylaws must be kept current & the governing body must approve recommended changes.
Bylaws describe various membership categories of the medical staff (e.g., active, courtesy, consultative).
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Blood & Transfusion Committee
Develops blood usage p & p
Monitors transfusion services
Monitors
indications for transfusions
blood ordering practices
each transfusion episode
transfusion reactions
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Credentials Committee
Oversees application process for medical staff applicants, requests for clinical privileges, & reappointments to the medical staff.
Makes its recommendations to the medical executive committee.
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Infection Control Committee
The infection control committee is generally responsible for the development of policies & procedures for investigating, controlling, & preventing infections.
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Medical Records Committee Develops Policies & Procedures
Release, security, & storage
Determining the format of medical records
Monitoring records for accuracy
Completeness, legibility, & timely completion & clinical pertinence
Ensures records reflect condition & progress of the patient, including results of all tests & therapy given & makes recommendations for disciplinary action as necessary.
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Pharmacy & Therapeutics Committee
Policies & procedures (e.g., selection, procurement, distribution, handling, use, & safe administration of drugs, biologicals, & diagnostic testing material).
Oversees development & maintenance of formulary.
Evaluates & approves protocols for the use of investigational or experimental drugs.
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Pharmacy & Therapeutics Committee Oversees
tracking of medication errors
adverse drug reactions
management, control, effective & safe use of medications through monitoring & evaluation
monitoring of problem-prone, high-risk, & high-volume medications
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Tissue Committee
Surgical case reviews including
justification & indications for surgical procedures
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Utilization Review Committee – I
Monitors & evaluates utilization issues such as medical necessity and appropriateness of admission & continued stay, as well as delay in the provision of diagnostic, therapeutic, & supportive services.
Ensures each patient is treated at appropriate level of care.
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Utilization Review Committee – II
Objectives of the committee include:
transfer of patients requiring alternate levels of care
promotion of efficient & effective use of resources
adherence to quality utilization standards of third-party payers
maintenance of high-quality, cost-effective care
identification of opportunities for improvement
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MEDICAL DIRECTOR
Serves as a liaison between medical staff & organization's governing body & management.
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Medical Staff Privileges – Screening Process
Application
Medial Staff Bylaws
Physical & Mental Status
Consent for Release of Information
Certificate of Insurance
State Licensure
National Practitioner Data Bank
References
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Medical Staff Privileges – II
Delineation of Clinical Privileges
Governing Body Reaponsibility
Appeal Process
Delineation of clinical privileges
Reappointments
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Medical Staff Privileges – III
Limitations on Requested Privileges
Failure to Screen for Competency
Physician Supervision and Monitoring
Practicing Outside Field Of Competence
Misrepresentation of Credentials
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Disruptive Physicians
Negative impact on an organization's staff and ultimately affect the quality of patient care.
Physician's inability to work with other members org staff can be sufficient grounds to deny staff privileges
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Disruptive Physicians Rage in the O.R.
Experts say that doctor’s bad behavior is not merely unpleasant; it also has a corrosive effect on morale And poses a significant threat to patient safety.
—Sandra G. Boodman, The Washington Post, March 5, 2013
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PATIENT ASSESSMENTS
Process of determining a patient’s disease.
Accurate diagnosis involves the process of identifying a patient’s illness.
Patient assessments & reassessments
Diagnostic test results (e.g., imaging and laboratory studies) are some of the tools of medicine that assists providers in diagnosing the possible causes of a patient’s symptoms & medical problems.
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Common Medical Errors Patient Assessments
Failure to Conduct a Timely Assessment
Failure to Conduct Thorough Assessment
Inadequate Assessment of Unconscious Patient
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DIAGNOSIS
Medical Diagnosis
Process of determining a patient’s disease.
Making an accurate diagnosis involves the process of identifying a patient’s illness.
Patient assessments, reassessments, & diagnostic test results.
Most frequently cited injury.
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Common Medical Errors Diagnosis
Failure to Order Tests
Failure to Order Indicated Diagnostic Tests
Failure to Order Appropriate Imaging Studies
Failure to Make a Timely Diagnosis
Failure to Read Post Operative Report
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Common Medical Errors Diagnosis - II
Delay in Conveying Imaging Results
Mitral Valve Malfunction
Failure to Diagnose Breast Cancer
Patient’s X-Rays Misread
Patient Wrongfully Diagnosed with AIDS
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Common Medical Errors Diagnosis - III
Patient Allergy Communication Breakdown
Failure to Order Diagnostic Tests
Failure to Review Lab Tests
Failure to Consult with Radiologist
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Common Medical Errors Diagnosis - IV
Failure to Obtain Second Opinion
Failure to Refer to a Specialist
Failure to Follow-up on Test Results
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TREATMENT
Attempt to restore the patient to health following a diagnosis.
Application of various remedies and medical techniques, including the use of medications for the purpose of treating an illness or trauma.
Choice of Treatment: Two Schools of Thought
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Common Medical Errors Treatment
Delay in Treatment
Selecting the Wrong Treatment
Failure to Treat Known Condition
Medication Errors
Wrong Dosage
Abuse in Prescribing
Excessive Dosage
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Common Medical Errors Treatment - II
Failure to Advise the Patient of Treatment Alternatives
Wrong Patient Wrong Surgery
Wrong Site Surgery
Wrong Pocedure
Improper Performance of a Procedure
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Common Medical Errors Treatment - III
Foreign Objects Left in Patients
Anesthesia: Failure to Maintain Adequate Airway
Surgery: Improper Positioning of Arm
Preventing Surgical Mishaps
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Discharge and Follow-up Care
Failure to Override Physician’s Discharge Order
Failure to Follow-Up
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Infections
Leading cause of injury and unnecessary deaths.
Failure to Follow Hand Hygiene Guidelines
Poor Infection-Control Technique
Infections a Recognized
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DENTISTRY
Lack of Consent
Practicing Outside the Scope of Practice
Failure to Refer
Dental Hygienist Administers Nitrous Oxide
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DENTISTRY - II
Failure to Prescribe Antibiotics
Failure to Follow Sterile Technique
Drill Bit Left in Tooth
Negligent Injection
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OBSTETRICS
C-Section Delay Causes Injury
Failure to Perform C-Section
Failure to Attend Delivery
Fetus Decapitated
Untimely C-Section
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PSYCHIATRY
Commitment
Commitment by a Spouse
Commitment by a Parent
Continuation of Commitment
Untimely Discharge
Duty to Warn
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ABANDONMENT
Elements Necessary to Recover Damages
Medical care unreasonably discontinued
Discontinuance against patient’s will
Failure to assure follow-up care for patient
Foresight - failure could result in patient injury
Actual harm was suffered by patient
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Physician-Patient Relationship - I
Personalize treatment
Conduct thorough assessment
Develop comprehensive treatment plan
Take time to get to know your patient
Request consultations when needed
Closely Monitor your patient’s progress
Maintain complete, legible, & accurate records
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Physician-Patient Relationship - II
Do not guarantee treatment outcomes
Provide coverage when off-duty
Do not overextend your practice
Limit telephone orders
Do not become careless because you know the patient
Seek advice of counsel should you suspect a legal action
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REVIEW QUESTIONS – I
Discuss importance of delineating clinical privileges.
Why is it important that the governing body approve the appointment and reappointment of physicians to the medical staff?
What, if any, sanctions should be imposed upon an on-call physician who fails to respond to such call when requested? Discuss your answer.
Describe what options a hospital has in disciplining a disruptive physician. What effect can a physician’s behavior have on patient care?
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REVIEW QUESTIONS – II
5. When two physicians have opposing views as to care, what course of action should the patient's attending physician follow?
6. Describe malpractice risks for radiologists and attending physicians.
7. Is a poor outcome always an indication of a negligent act? Explain.
8. When is a physician considered to have abandoned his or her patient?
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