Discussion 08.2: Missing Records

profilecrtshhill58
9781284069754_SLID_CH18.pptx

Chapter 18

Legal Reporting Requirements

Learning Objectives

Describe various forms of child abuse, how to recognize it, and reporting requirements.

Describe various forms of elder abuse, how to recognize it, and reporting requirements.

Explain why it is important to report communicable diseases, adverse drug reactions, & infectious diseases.

Learning Objectives (cont’d)

Discuss the importance of reporting births and deaths.

Explain how & why physician incompetency is reported.

Understand the importance of incident reporting, sentinel events, & the purpose of root cause analyses.

Abuse

Abuse in the healthcare setting often occurs to those who are most vulnerable and dependent on others for care.

Abuse can take many forms, such as physical, psychological, medical, and financial.

Abuse is not always easy to identify because injuries can often be attributed to other causes.

Child Abuse

Intentional serious mental, emotional, sexual, &/or physical injury inflicted by family or other person responsible for care.

Child Abuse Prevention & Treatment Act (CAPTA)

Minimum standards states must incorporate in their statutory definitions of child abuse and neglect.

Child Abuse Who Should Report

Healthcare setting

Administrators, physicians, interns, registered nurses, chiropractors, social service workers, psychologists, dentists, osteopaths, optometrists, podiatrists, mental health professionals, & volunteers in residential facilities

Penalties for failure to report

States vary on penalties

Child Abuse How to Detect

Indicators of abuse and maltreatment that appear to be part of a pattern

Physical indicators

Bruises

Sprains

Fractures

Cigarette burns

Child Abuse How to Detect (cont’d)

Behavioral indicators

Diminished psychological or intellectual functioning

Failure to thrive

No control of aggression

Self-destructive impulses

Decreased ability to think and reason

Acting out and misbehavior, or habitual truancy

Child Abuse (cont’d)

Good faith reporting

Psychologist Immune to Liability

Failure to report child abuse

Psychologist’s Failure to Report Abuse

Nurse’s Failure to Document and Report

Physician Entitled to Immunity

Child Abuse Can Be Elusive

Senior Abuse

Mistreatment: Results in Harm or Loss

It can involve

Physical & Sexual Abuse

Domestic & Psychological Abuse

Financial abuse

Neglect

Failure to provide needed care

Senate Select Committee on Aging

Less Likely to be Reported than Child Abuse

Most Instances of Senior Abuse

Repeated Events

Not One-Time Occurrences

Senate Select Committee on Aging (cont’d)

Victims are often 75 years of age or older, & women more likely to be abused than men.

Seniors often ashamed to admit their loved ones abuse them.

may fear reprisals if they complain.

Family members are resentful of a frail & dependent senior parent.

Majority of abusers are relatives.

Signs of Senior Abuse

Unexplained or Unexpected Death

Development of “Pressure Sores”

Heavy Medication & Sedation

Inadequate nursing staff

Occurrence of Broken bones

Sudden Emotional Outbursts/Agitation/Withdrawal

Signs of Senior Abuse (cont’d)

Bruises, welts, discoloration, and burns

Absence of hair

Hemorrhaging below the scalp

Dehydration and malnourishment without illness-related cause

Hesitation to talk openly

Implausible stories

Signs of Senior Abuse (cont’d)

Unusual or inappropriate activity in bank accounts.

Signatures on checks and other written materials that do not resemble patient’s signature.

Power of attorney given, or recent changes or creation of a will, when person is incapable of making such decisions.

Signs of Senior Abuse (cont’d)

Missing personal belongings, such as silverware or jewelry.

An untreated medical condition.

Patient unable to speak for himself or herself, or see others, without presence of caregiver (suspected abuser).

National Center on Elder Abuse

The National Center on Elder Abuse (NCEA), directed by the U.S. Administration on Aging, is committed to helping national, state, and local partners in the field be fully prepared to ensure that older Americans will live with dignity, integrity, independence, and without abuse, neglect, and exploitation.

Preventing Abuse Policies and Procedures

Prohibition of Mistreatment

Description of Reporting Procedures Regarding Alleged Abuse

Maintenance of Evidence of Alleged Abuse

Investigation of Alleged Abuse

Prevention of further potential abuse while investigation is in progress

Abuse Documentation

Suspected abuse should be defined clearly and objectively.

Witnesses: Reporters of abuse must describe statements made by others as accurately as possible.

What actions were taken, by whom, when, where, etc.

Information should be included about how witnesses may be contacted.

Abuse Documentation (cont’d)

Photographs: It may be necessary to photograph wounds or injuries.

Hospital emergency room or the police department can be asked to photograph in emergency situations.

Communicable Diseases

Reported to Protect citizens from Infectious Diseases

Reporting Required by Statutes

AIDS

State HIV Required Reporting

Mandatory Testing

Births and Deaths

Reportable by Statute

Necessary to Maintain Accurate Census

Medical Examiner

Suspicious Deaths

Determines Cause of Death

Adverse Drug Reactions

Harmful Drug Reactions

Result of Administration of a Drug or Combination of Drugs

MedWatch

FDA Program for Reporting Harmful Reactions

Physician Competency

Health Care Quality Improvement Act

Authorizes National Practitioner Data Bank to collect & release information on professional competence & conduct of health care practitioners.

National Practitioner Data Bank

Created by Congress as national repository of information with primary purpose of facilitating a comprehensive review of healthcare practitioners’ professional credentials

Operates Under Authority of the Secretary of DHHS

Established to protect public by restricting ability of unethical or incompetent practitioners from moving state to state without disclosure or discovery of previously damaging or incompetent performance

National Data Bank Reporting

Reporting Requirements

Required Queries

Required Reporting

Data bank Queries

Query Fees

Penalties for Failing to Report

Confidentiality of Data Bank Information

Incident Reporting

States Reportable Incidents

Serious Injury or Death

Hospital Acquired Infections

Fires

Loss of Power

Employment Strikes

Incident Reporting, cont’d

The Deficit Reduction Act, amended in 2008, cites hospital-acquired infections Medicaid and Medicare will not reimburse hospitals for.

Catheter-associated urinary tract infections

Surgical site infections following bariatric surgery

Surgical site infections following certain elective surgery, & surgical site infections

Incident Reporting

Incident/Occurrence Reports Discoverable.

Incident Reports

Should Not be Placed in the Medical Record

Sentinel Events

Unexpected occurrences involving death or serious physical or psychological injury, or the risk thereof.

“Or the risk thereof” includes any process variation for which a recurrence would carry a significant chance of a serious adverse outcome.

Unanticipated Death

Major Permanent Loss of Function

Sentinel Events (cont’d)

Suicide

Unanticipated death of a full-term infant

Infant abduction

Rape

Hemolytic transfusion reaction

Surgery on the wrong patient or wrong body part

Root Cause Analysis

Process for identifying basic or causal factors that underlie the variation in performance including the occurrence or possible occurrence of a sentinel event.

Root Cause Analysis, cont’d

Thorough

Credible

Investigation involves general and special causes

Researching Literature

Search for Best Practices

Implementing & Monitoring Change

Review Questions

Describe various forms of child abuse, how to recognize it, & reporting requirements.

Describe various forms of elder abuse, how to recognize it, & reporting requirements.

Discuss importance of reporting births & deaths.

Review Questions (cont’d)

Explain why it is important to report communicable diseases, adverse drug reactions, & infectious diseases.

Explain how & why physician incompetency is reported.

Explain the importance of incident reporting, sentinel events, & the purpose of root cause analyses.