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Capacity Planning

 

Capacity is a constraint.

When I was a project manager in Polaroid's Digitized Driver License Division, we had a staff of only 88 people total.  For the Project Teams, we had less then 30 of us.  The requests for quotations came in very erratically.  The process was to bring in contractors to handle the peaks.  We were max'd out.  In came Illinois, a big state, top 10 in population.  The senior management had the lead project manager with a couple of helpers to make the "quote or no quote" recommendation.  After about 3 weeks, down came their recommendation,  It was No Quote!  The resources, full time and part time, were available to do the quote.  BUT if we won, we could not deliver. 

Now Digitized Imaging was a relatively new thing.  There were very few people in the contract world who knew how to do it.  They were all working either as permanent staff or as contractors.  No amount of overtime was going to get it done.

We had NO CAPACITY to do it. 

Anybody want to jump in?

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