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8.Training.pptx

MGMT 316: Training and Development

What is training?

Provides learners with the ___________________

Designed to improve ___________________________________

What is development?

Involves learning that goes beyond ___________________ and has a more ___________________

Training and Development Process

Why is training important?

Unlikely to select someone who is ready to go on day 1

Training is ___________________

Training makes organizations more competitive by increasing…

and decreasing…

____________

_____________

____________

______________________

______________

___________

Training and Development Process

Needs Assessment

Required to understand ___________________, what needs to be trained, and ___________________

3 steps to conducting needs assessment:

___________________Analysis

___________ Analysis

___________ Analysis

Organizational Analysis

Determine ___________________& compare these to ___________________

Consider how to best address __________________________________

Assess ___________________ to training

Task Analysis

Examines the specific tasks _______________________________

Use a _________________ to uncover this info

Also think about target ___________________

Person Analysis

Identifying the ___________________

Can get this information from:

___________________

___________________

___________________

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Training and Development Process

Establishing Specific Training and Development Objectives

Desired __________________ must be determined

Clear and concise ___________________ must be formulated

Example: Objective of training is to identify acceptable and unacceptable actions in the organization.

Training and Development Process

E-Learning

Training method that utilizes ___________________ to _________ learning

Advantages:

___________________

___________________

___________________

___________________

___________________

Classroom Method

Efficient for ______________________________________

Not effective for ___________________

Allows for real-time discussion

On-the-Job Training

_____________________________________

On-the-Job Training

Most commonly used training method

Learning while doing  _____________________________________

Disadvantages:

______________________________

________________________________

________________________________

Role-Playing

Participants respond to ___________________ they encounter in jobs by acting out ___________________

Used to teach:

___________________

___________________

___________________

___________________

Simulations and Virtual Reality Training

Usually useful when on-the-job training is ________

Conditions are ___________________ to actual job conditions

Simulations and Virtual Reality Training

Virtual reality training: a type of computer-based training that uses _____________________________

+ ___________________

+ Highly similar to job conditions

+ ___________________

- Very expensive

Cross Training

Cross-training: educates team members about ___________________ so that they may perform them when another employee or team member is :

___________________

___________________

___________________

Training Delivery Systems

Corporate universities

Colleges and universities

Simulators

Implementing Training and Development Programs

Difficult to find ___________________ who are ___________________

Good implementation gives trainees opportunities for ___________________

___________________ should be provided to employees during training

Reactions

Measures level of ___________________

Good way to quickly and easily ___________________

Learning

Determines what participants have _______

Measure knowledge ___________________ training to be able to make ___________________

Differences attributed to _______________

Behavior

Observing employee behavior to see if training _____________ translates into behavior change ___________________

Transfer of training: extent to which an employee generalizes ___________________ learned in training to the ___________________

Tips for Increasing Transfer

Maximize similarity b/w ___________________

Provide adequate amount of ___________________

Provide different ___________________ for practicing behaviors

Work with ___________________ to monitor job performance

Results

Determines whether training has actually impacted ___________________

comparing _________ before and after training

comparing ___________________ before and after training

Factors that Influence the Success of Training and Development

___________________ support

Shortage of skilled workers

___________________

Learning styles

Blended learning: ___________________________________

Development

What is development?

Involves learning that goes beyond ___________________ and has a more ___________________

Individual Career Development

Career planning: ___________________ whereby an individual sets ___________________ and identifies means to achieve them

Should not only be focused on ___________________

Should evaluate ___________________

Self-assessment and formal methods

Individual Career Development: Self-Assesment Methods

Self-assessment: ________________________________________________

Helps ___________________

Should be a ___________________

Individual responsibility

Individual Career Development: Strength/Weaknesses Balance Sheet

Self-evaluation process

Assists people in becoming aware of their ___________________

Individual Career Development: Likes and Dislikes Survey

Assist individuals in recognizing __________________________________

Identifies ___________________ job qualities

Career Development

Career development: formal approach used by the organization to ensure that people with the ___________________ are available when needed.

Benefits of Career Development

Employee satisfaction with their ___________________

Improved employee ___________________

______________________________________

Can also be used to determine ___________________

Career Development Methods

Employee self-service through ___________________

Company workshops

____________________________________

Mentoring

Mentoring: approach to ___________________ an individual to enhance ___________________

Can be ___________________

Mentor can be located ___________________

Relationship should enhance the individual’s career and create ______________________________________________

Coaching

Coaching: often considered the responsibility of the __________________________________

Coaching involves ___________________ to see why they were selected for a specific role in an organization

Focused more on performance and _________________________________________