homework leadership and management
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7ce5_bsbwor501_learner_workbook_v3_24.01.19docweek2workshop.doc
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Table of Contents
3Assessment – BSBWOR501: Manage personal work priorities and professional development
4Competency Record to be completed by Assessor
20Skills and Knowledge Activity
22 Appendices
Candidate Details
Assessment – BSBWOR501: Manage personal work priorities and professional development
Please complete the following activities and hand in to your trainer for marking. This forms part of your assessment for BSBWOR501: Manage personal work priorities and professional development
Name: _____________________________________________________________
Address: _____________________________________________________________
_____________________________________________________________
Email: _____________________________________________________________
Employer: _____________________________________________________________
Declaration
I declare that no part of this assessment has been copied from another person’s work with the exception of where I have listed or referenced documents or work and that no part of this assessment has been written for me by another person.
Signed: ____________________________________________________________
Date: ____________________________________________________________
If activities have been completed as part of a small group or in pairs, details of the learners involved should be provided below;
This activity workbook has been completed by the following persons and we acknowledge that it was a fair team effort where everyone contributed equally to the work completed. We declare that no part of this assessment has been copied from another person’s work with the exception of where we have listed or referenced documents or work and that no part of this assessment has been written for us by another person.
Learner 1: ____________________________________________________________
Signed: ____________________________________________________________
Learner 2: ____________________________________________________________
Signed: ____________________________________________________________
Learner 3: ____________________________________________________________
Signed: ____________________________________________________________
Competency Record to be completed by Assessor
Learner Name: _______________________________________________________
Date of Assessment: _______________________________________________________
The learner has been assessed as competent in the elements and performance criteria and the evidence has been presented as;
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Assessor Initials |
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Authentic |
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Valid |
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Reliable |
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Current |
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Sufficient |
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Learner is deemed: COMPETENT NOT YET COMPETENT (Please circle)
If not yet competent, date for re-assessment: ____________________________________
Comments from Trainer / Assessor:
__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Assessor Signature: ________________________________________________________
Observation/Demonstration
Throughout this unit, you will be expected to show your competency of the elements through observations or demonstrations. Your instructor will have a list of demonstrations you must complete or tasks to be observed. The observations and demonstrations will be completed as well as the activities found in this workbook. An explanation of demonstrations and observations:
Demonstration is off-the-job
A demonstration will require:
· Performing a skill or task that is asked of you
· Undertaking a simulation exercise
Observation is on-the-job
The observation will usually require:
· Performing a work based skill or task
· Interaction with colleagues and/or customers
Your instructor will inform you of which one of the above they would like you to do. The demonstration/observation will cover one of the unit’s elements.
The observation/demonstration will take place either in the workplace or the training environment, depending on the task to be undertaken and whether it is an observation or demonstration. Your instructor will ensure you are provided with the correct equipment and/or materials to complete the task. They will also inform you of how long you have to complete the task.
You should be able to demonstrate you can:
1. Establish personal work goals
2. Set and meet own work priorities
3. Develop and maintain professional competence
You should also demonstrate the following skills:
· Learning
· Reading
· Writing
· Oral Communication
· Navigate the world of work
· Interact with others
· Get the work done
Activities
Activity 1A
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Estimated Time |
15 Minutes |
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Objective |
To provide you with an opportunity to serve as a positive role model in the workplace through personal work planning. |
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Activity |
Individually, complete the following questions: What leadership style/s do you believe is the most appropriate? Briefly outline your answer and give examples. What ethical behaviours should you demonstrate if you want to be a positive role model? Choose four of these behaviours and give examples of how the behvaviour is positive.
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Activity 1B
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Estimated Time |
25 Minutes |
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Objective |
To provide you with an opportunity to ensure personal work goals, plans and activities reflect the organisation's plans, and own responsibilities and accountabilities. |
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Activity |
Individually, complete the following questions: What is a goal that you must meet as part of your job? Write this goal as a SMARTER goal. Use the table to assist you, Specific Measurable Achievable Realistic Time-based Ethical Reward/Re-evaluate Use the table or write your original goal as a smarter goal. Do you believe that the SMARTER goal makes the goal clearer? Using your SMARTER goal, explain how you believe the following plans were developed (For example, if your smarter goal is to learn new sales skills to improve your sales by 1% by the end of 2011to meet your organisational objectives, your tactical goal may be to attend training and the Strategic Goal may be to improve sales by 10% by 2013. Strategic plan Tactical plan Operational Plan0 Team plan Individual plan Using the SMARTER goal and the plans in the table above, explain where you would be able to access this information. What is the importance of making sure that these plans align? Use the table above to explain your answer.
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Activity 1C
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Estimated Time |
15 Minutes |
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Objective |
To provide you with an opportunity to measure and maintain personal performance in varying work conditions, work contexts and when contingencies occur. |
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Activity |
Individually, complete the following questions: Use the following table to measure your performance. Establish a performance standard How would you communicate the standard? How would you measure your performance? What could you do with the results? What can you review in a performance review?
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Activity 2A
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Estimated Time |
20 Minutes |
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Objective |
To provide you with an opportunity to take initiative to prioritise and facilitate competing demands to achieve personal, team and organisational goals and objectives. |
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Activity |
Individually, complete the following questions: Using your understanding of you job description, complete eight tasks that you believe you can use to improve your productivity and list them below. 1. _________________________________________________ 2. _________________________________________________ 3. _________________________________________________ 4. _________________________________________________ 5. _________________________________________________ 6. _________________________________________________ 7. _________________________________________________ 8. _________________________________________________ List these tasks into the priority matrix.
The aim of this exercise is to improve your productivity. Who would you consult with in regards to your priority matrix? Why? Use the priority matrix above to re-prioritise your tasks. 1. _________________________________________________ 2. _________________________________________________ 3. _________________________________________________ 4. _________________________________________________ 5. _________________________________________________ 6. _________________________________________________ 7. _________________________________________________ 8. _________________________________________________ Did you improve your performance? What documentation could you use to assist you in this answer?
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Activity 2B
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Estimated Time |
15 Minutes |
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Objective |
To provide you with an opportunity to use technology efficiently and effectively to manage work priorities and commitments. |
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Activity |
Individually, complete the following questions: List the technology that you can use to improve your performance? List what functions that you can use the technology for. Technology Functions Computer Database Word Processing Project Management
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Activity 2C
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Estimated Time |
15 Minutes |
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Objective |
To provide you with an opportunity to maintain appropriate work-life balance, and ensure stress is effectively managed and health is attended to. |
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Activity |
Individually, complete the following questions: What can happen if you do not handle stress correctly? What action/s can you take to maintain an appropriate work-life balance to alleviate stress?
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Activity 3A
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Estimated Time |
20 Minutes |
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Objective |
To provide you with an opportunity to assess personal knowledge and skills against competency standards to determine development needs, priorities and plans. |
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Activity |
Individually, complete the following questions: How can you assess your personal knowledge and skills? What is a competency standard? How can it be measured? What should you do if you do not meet the competency standard within your organisation?
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Activity 3B
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Estimated Time |
15 Minutes |
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Objective |
To provide you with an opportunity to seek feedback from employees, clients and colleagues and use this feedback to identify and develop ways to improve competence. |
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Activity |
Individually, complete the following questions: What should you do if you receive negative feedback? If you receive positive feedback, does it automatically mean that you have reached the minimal competency standards? What is 360 Degree Feedback? How should it be used?
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Activity 3C
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Estimated Time |
15 Minutes |
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Objective |
To provide you with an opportunity to identify, evaluate, select and use development opportunities suitable to personal learning style/s to develop competence. |
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Activity |
Individually, complete the following questions: What learning style do you have? Based on the learning style, what method/s would you use to gain competence through the available development opportunities?
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Activity 3D
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Estimated Time |
15 Minutes |
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Objective |
To provide you with an opportunity to participate in networks to enhance personal knowledge, skills and work relationships. |
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Activity |
Individually, complete the following questions: How can a network assist you in enhancing knowledge, skills and working relationships? The more working relationships that you build, the more opportunities you will have. How can you build working relationships?
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Activity 3E
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Estimated Time |
15 Minutes |
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Objective |
To provide you with an opportunity to identify and develop new skills to achieve and maintain a competitive edge. |
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Activity |
Individually or in pairs, complete the following questions: What methods can you use to identify and develop a competitive edge in your market?
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Skills and Knowledge Activity
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Estimated Time |
60 Minutes |
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Objective |
To provide you with an opportunity to demonstrate your knowledge of the foundation skills, knowledge evidence and performance evidence. |
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Activity |
Complete the following individually and attach your completed work to your workbook. The answers to the following questions will enable you to demonstrate your knowledge of: · Learning · Reading · Writing · Oral Communication · Navigate the world of work · Interact with others · Get the work done · Principles and techniques of performance measurement, personal development, personal goal setting and time · Management development opportunities and options · Methods for achieving a healthy work-life balance · Organisational policies, plans and procedures · Different learning styles · Types of work methods and practices Answer this question in as much detail as possible, considering your organisational requirements for each one. Using your knowledge of performance measurement, personal development and goal setting, produce an example of an employee’s work performance. Identify areas for development and explain what criteria must be attained in order for that employee to qualify for a development opportunity. Select an area for improvement, such as time management, and outline the training that your hypothetical employee could take in order to improve their performance, such as by informing them of the effect their lateness or slow pace has on the business and their teammates. Refer to the four main learning styles, as explained in the Learner Guide and adapt your training proposal to suit each learning style, so you have four choices available. Include your recommendations on methods to achieve a healthy work-life balance and for participation in networks.
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Major Activity
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Estimated Time |
60 – 120 Minutes |
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Objective |
To provide you with an opportunity to demonstrate your knowledge of the entire unit. |
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Activity |
This is a major activity – your instructor will let you know whether you will complete it during class or in your own time. Attach your completed answers to the workbook. You must individually, answer the following questions in full to show your competency of each element: 1. Establish personal work goals 2. Set and meet own work priorities 3. Develop and maintain professional competence For this work activity, you are required to complete a report on how to manage your personal work priorities and professional development in your workplace. If you use any documents from your workplace, please ask for permission to do so. If you do not ask permission, you may be in breach of your confidentiality agreement. You are: 1. To evaluate your position as a role model. Identify ways in which you can improve your skills and knowledge, include your requirements to listen and question those involved 2. Develop personal work goals, plans and activities to reflect your organisations goals 3. Measure your performance against work place contexts and contingencies 4. Prioritise and facilitate competing demands to achieve personal performance levels 5. Use appropriate technology to write this report and use an electronic diary to draw a timeline for the development of your personal goals 6. What steps will you take to ensure that you maintain a work-life balance and minimise stress 7. Assess your personal knowledge and skills against your competency standards to determine your development needs. 8. Obtain feedback about your performance from work associates. 9. What method/s would you use to develop your competence in your weak areas so you can develop your skills? 10. Review your networks and identify ways in which you can improve them. Give examples using the feedback obtained in Point Number 8 11. How can you develop new skills and knowledge to maintain a competitive edge in your industry? Use the action plan template (Appendices) in developing your professional development. |
Appendices
Congratulations! You have now finished BSBWOR501: Manage personal work priorities and professional development.
Appendices of the templates included in this unit have been included for your own reference on the following pages.
Action Plan for
Project: Date:
Goals:
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Measures of Success:
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Scope of Organisational Impact:
Staffing and Participants:
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Tracking and Reporting Process:
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Dependencies, Risks, and Constraints:
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Estimated Completion Date for All Activities:
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Action Plan for
Action Item Number: Owner: Due Date:
Description of Activity:
Deliverable(s):
Resources Needed:
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Action Plan for
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Action Items for
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Action Item Number: Owner: Due Date:
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Deliverable(s):
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Action Plan Tracking for
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Date Started |
Date Completed |
Comments |
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BSBWOR501
Manage personal work priorities and professional development
Learner Workbook �
MSA Training and Professional Development Phone: 03 9905 3180
Room 159, 21 Chancellors Walk Website: monashshortcourses.com
Monash University Clayton, Vic 3800
BSBWOR501 V3 24.01.19
