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Human rights in supply chains:

Promoting positive practice DECEMBER 2015

Project Partners

Australian Human Rights Commission (the Commission)

The Australian Human Rights Commission is Australia’s national human rights institution. It is a statutory body funded by, and operating independently of, the Australian Government through it’s President and Commissioners.

The Commission operates under the Australian Human Rights Commission Act 1986 (Cth) as well as federal laws that seek to ensure freedom from discrimination on the basis of age, disability, race, sex, sexual orientation, intersex status and gender identity. The Commission also has specific responsibilities under the Native Title Act 1993 (Cth) and the Fair Work Act 2009 (Cth).

It provides direct services to the Australian community, in particular by assisting people to resolve disputes about discrimination and breaches of human rights. Much of its work is also at the policy level – encouraging government, industry and community groups alike to see fundamental rights and freedoms realised.

The Commission’s vision is for an Australia where human rights are enjoyed by everyone, everywhere, everyday.

www.humanrights.gov.au

Australian Centre for Corporate Social Responsibility (ACCSR)

The Australian Centre for Corporate Social Responsibility helps organisations create lasting value through responsible business strategies and productive stakeholder relationships. It is Australia’s leading management consultancy wholly dedicated to building competitive advantage and stakeholder wealth through corporate social responsibility (CSR).

ACCSR advisory services help organisations take their next steps in creating value for all their stakeholders, building organisational capability. It’s approach is grounded in the disciplines of strategic management and organisational change management, applied to the fields of CSR, sustainability, and organisation- stakeholder relations. ACCSR’s learning programs underpin the professionalisation of the corporate responsibility management function, building individual capability.

Since 2008, ACCSR has produced The Annual Review of the State of CSR in Australia and New Zealand, the largest ongoing research study of CSR capabilities and practices in Australian and New Zealand organisations.

www.accsr.com.au

Global Compact Network Australia (GCNA)

The UN Global Compact is the world’s largest corporate sustainability initiative, and a call to action to businesses everywhere to align their operations and strategies with ten universal principles in the areas of human rights, labour, the environment and anti-corruption, and to support broader societal goals. It is both a practical framework for action and a platform for demonstrating commitment and leadership.

In Australia, the business-led Global Compact Network Australia brings together signatories to the UN Global Compact, including a number of Australia’s leading companies, non-profits and universities, to advance corporate sustainability and the private sector’s contribution to sustainable development.

The GCNA offers a platform for dialogue, learning and influence that is inclusive, practical and leading edge. Through its activities, the GCNA provides a meeting point where organisations can build best practice around sustainability, and builds relationships and partnerships across the region and globe to advance sustainable business models and markets.

www.unglobalcompact.org.au

Disclaimer The views and opinions expressed herein are those of the authors. They do not necessarily represent the views and opinions of the Australian Human Rights Commission (AHRC), Australian Centre for Corporate Social Responsibility (ACCSR), the Global Compact Network Australia (GCNA), or of the organisations which have contributed to this publication, except for where they are quoted. In no event will the authors, publishers, or contributors be liable for damages or loss of any kind, however arising, from the use of or reliance on this publication. AHRC, ACCSR and GCNA encourage the dissemination and exchange of information provided in this publication, with the exception of:

• the AHRC, ACCSR and GCNA logos • photographs and images • any content or material provided by third parties.

In essence, you are free to copy and communicate the work, as long as you attribute the work to the AHRC, ACCSR and GCNA.

Citation When citing this report, please use:

AHRC, ACCSR, GCNA 2015, Human rights in the supply chains: Promoting positive practice, Melbourne. www.accsr.com.au www.humanrights.gov.au www.unglobalcompact.org.au Copyright © ACCSR, AHRC, GCNA 2015

Human rights in supply chains: Promoting positive practice • 1

Contents

1.0 Introduction 2

2.0 Methodology 4

3.0 Context 5 3.1 Protecting human rights in the 21st Century 5

3.2 Human rights in supply chains 5

3.3 Human rights in Australia 6

3.4 Evolution of human rights and supply chain priorities 8

4.1 Drivers: Why do companies address human rights? 11 4.2 Businesses say values drive human rights commitments more than customer, investor or

regulatory pressures 11

5.1 Addressing human rights in the value chain 14 5.2 Human rights focus across the value chain 14

5.3 Human rights issues for Australian businesses 16

5.4 Initiatives addressing human rights issues in supply chains 18

6.0 Barriers to addressing human rights in supply chains 21

7.1 How to improve human rights practices in your supply chain 23 7.2 Changing business models 23

7.3 Role of industry collective action 23

7.4 Social accountability 24

7.5 Leveraging international frameworks 24

7.6 Role of technology 25

Figures Figure 1: Evolution of priorities from 2009 – 2015 8

Figure 2: Change in priority since 2011 9

Figure 3: Correlation between priority granted to supply chain and human rights issues 10

Figure 4: Drivers for commitment to human rights 11

Figure 5: Focus of companies’ human rights efforts in the value chain 14

Figure 6: Most important human rights issues for Australian businesses 17

Figure 7: Differences in human rights issues considered important by the banking and finance sector and the agriculture and fresh food supply chain

17

Figure 8: Australian business activities related to human rights in supply chains 19

Figure 9: Barriers to addressing human rights impacts in supply chains 21

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1.1 Introduction

Australia is a modern society with a unique and multifaceted approach to human rights protection. We have historically been a good international citizen, engaging closely with major global human rights treaties and viewed worldwide as a just and fair society with a strong legal system governing labour rights.

Australian businesses, by nature, are expected to operate as exemplar organisations with strong and effective leadership, reflecting Australia’s culture, values and identity. The rhetoric of the individual right to ‘a fair go’ is translated by Australian business into ‘doing the right thing’. Diversity and equal opportunity, non- discrimination, worker health and safety programs, Indigenous reconciliation and fair wages are all markers of organisations being employers of choice, and ‘doing the right thing’.

The collapse of a Bangladesh factory in April 2013, killing more than 1,100 garment workers and injuring many more, made human rights in global supply chains tangible for Australian businesses and consumers. This event thrust business practices, worker safety and other labour rights in factories all across the world, into the spotlight. It galvanised the desire of many businesses to do the right thing beyond their direct operations. It prompted greater scrutiny of supply chain arrangements, both internationally and domestically, broader analysis of what human rights means to, and how it can be addressed by, business.

As key manufacturers and purchasers of labour, materials and products, the Australian business community finds it cannot turn a blind eye to human rights abuses in its supply chains, regardless of whether businesses’ contributions are direct or indirect through supplier partners. Scrutiny of human rights issues in supply chains has traditionally focused on labour rights abuses such as child labour, slavery, trafficking, unfair wages or unacceptably poor working conditions. However, it is important to recognise that other human rights issues including displacement and resettlement, the rights of Indigenous peoples and the right to safety and security of the person can also arise in relation to the supply chain.

In an environment of heightened transparency through digital media, civil society and consumer activism Australian businesses not only increasingly recognise their responsibility to do the right thing, but also the risk of not doing the right thing. Recent news reports exposing violation of labour rights in Australia’s 7-Eleven retail chain and the fresh food supply chain practices cemented this understanding, highlighting that this is not just an offshore issue.

This report provides a unique insight into the current drivers, practices, and challenges of Australian businesses in managing human rights in their supply chains. Importantly, the report provides practical guidance to assist business with identifying and addressing human rights risks in their supply chains.

The United Nations Guiding Principles on Business and Human Rights require companies to address ‘human rights impacts that are directly linked to their operations, products or services by their business relationships, even if they have not contributed to those impacts’. The UN Guiding Principles are now a global standard for preventing and addressing adverse human rights impacts related to business, supported and implemented by a growing number of Australian companies, the Australian Government and civil society. They are incorporated into several leading corporate sustainability initiatives such as the UN Global Compact, to which there are currently over 120 Australian signatories.

In a landmark collaboration, the Australian Human Rights Commission partnered with two leaders in the business and human rights field to produce this report: the Australian Centre for Corporate Social Responsibility and the Global Compact Network Australia.

Our research sought to map how Australian businesses currently deal with human rights issues in their supply chains.

Even as business leaders face hurdles dealing with vast, complex global supply chains, our findings point to opportunities for increasing visibility and power to influence human rights outcomes through stronger relationships and partnerships.

Human rights in supply chains: Promoting positive practice • 3

Our research finds that:

1. Addressing human rights issues has become more important within Australian businesses’ sustainability agendas and businesses are increasingly linking human rights issues to their supply chains.

2. Businesses are committed to human rights because it is the right thing to do. They are also trying to align with employee values and expectations and build brand and reputation as a responsible business.

3. Businesses focus their human rights efforts where they have direct operational control. Consequently, they place high importance on traditional workplace issues such health and safety, non-discrimination, and diversity and inclusion.

4. While they have the aspiration and commitment to address human rights impacts in their supply chains, many businesses lack clear strategies and processes to trace, monitor and address such risks.

5. Limited visibility into suppliers’ practices and limited staff capacity and authority to address human rights impacts remain the most salient barriers for Australian businesses.

We are encouraged and optimistic by current examples of a number of leading Australian businesses taking ownership of their supply chains and the human rights issues within them, as well as the vast scope for improvement articulated by business in this research.

We encourage all stakeholders to read the report and further internal as well as external multi-stakeholder dialogue around how to best prevent and mitigate adverse human rights impacts in supply chains.

Professor Gillian Triggs President

Alice Cope Executive Manager

Dr. Leeora Black Managing Director

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2.1 Methodology

This report brings together insights from a three-stage research project that aims to understand the current state of practice in Australian businesses in addressing human rights in supply chains, and shed light on challenges and potential solutions for improving practices where required.

We have examined:

• Findings from ACCSR’s The Annual Review of the State of CSR in Australia and New Zealand (2009–2015)1 about changing business priorities in addressing human rights issues and improving supply chain;

• Results of a survey completed by 90 Australian businesses targeted for this report. Invitations to participate in the survey were sent to Australian businesses that participated in the State of CSR research, and a sample of key contacts of the AHRC and GCNA.

• In-depth interviews with four organisations within the finance and agriculture and food supply sectors to explore sector-specific challenges and opportunities in addressing human rights impacts.

We focused particularly on the finance sector because it has touchpoints across the whole of Australian society. Banks and other financial institutions are considered leaders in their approach to corporate social responsibility, and over the past decade have developed their thinking in responding to human rights impacts related to their business, investments and other financing arrangements.

The agriculture and the food supply sector was a focus in this study due to recent media allegations regarding violations of labour rights. The AHRC has identified this sector as a priority for industry action. Australian consumers have also demonstrated a significant interest in the supply chains practices of this sector.

Human rights in supply chains: Promoting positive practice • 5

3.0 Context

3.1 Protecting human rights in the 21st Century

One of the most significant developments in the human rights debate since the beginning of the 21st century is the increased recognition of the link between business and human rights. After the adoption of the Universal Declaration of Human Rights in 1948, human rights were largely viewed as a government responsibility. With globalisation and growth in transnational economic activity, though, businesses have been increasingly called on to be more accountable for the rights of people who are adversely affected by their activities.

In 2001, the United Nations Global Compact was launched as a call to businesses to align their operations and strategies with universal principles in the areas of human rights, labour, the environment and anti-corruption, and to support broader UN goals. Specifically on human rights, the UN Global Compact asks companies to both respect human rights (not negatively impact human rights) and look for additional ways to support and advance human rights – including in relation to supply chains. The UN Global Compact has grown to become the world’s largest corporate sustainability initiative, and has played a key role in engaging businesses on issues of human rights around the world.

Recognising the need for greater clarity around the roles and responsibilities of all stakeholders regarding business-related human rights impacts, the United Nations Guiding Principles on Business and Human Rights (UN Guiding Principles) were developed and endorsed unanimously by the United Nations Human Rights Council in 2011. The UN Guiding Principles and the UN Protect, Respect and Remedy Framework on which they are based are now the global standard for preventing and addressing the risk of adverse human rights impacts linked to business activity. They clarify the roles of States and businesses in addressing impacts on human rights, and provide guidance to develop policies, rules and processes based on their respective roles and circumstances.

Globally, businesses are responding by incorporating the UN Guiding Principles into their policies and operations. Through steps such as incorporating human rights expectations into corporate codes of conduct and supplier agreements, commitments to various international frameworks, and greater scrutiny of business partners, businesses are recognising their responsibility to respect human rights through their own activities and business relationships – essentially a quest to do no harm, the baseline expectation set by the UN Guiding Principles.

Another recent development bringing additional momentum to the business and human rights space is the adoption of the Sustainable Development Goals (SDGs) by the UN General Assembly in September 2015. The SDGs call for concerted action by governments, business, and civil society “to end poverty and create a life of dignity and opportunity for all, within the boundaries of the planet”. The specific SDGs to end poverty in all its forms, promote decent work and economic growth, and revitalise global partnerships for sustainable development speak to the heart of the business and human rights agenda, and highlight an opportunity for businesses to take an active role in realising the SDGs.

3.2 Human rights in supply chains The International Labour Organization (ILO) Declaration on Fundamental Principles and Rights at Work identifies a number of ‘core labour standards’ that are universally applicable. Core labour standards are recognised as important human rights in a number of ratified international human rights instruments including the Convention on the Rights of the Child (CROC). Core labour standards include freedom of association, the right to collective bargaining, elimination of all forms of forced labour, abolition of child labour, and elimination of discrimination in employment and occupation.2

The UN Guiding Principles state that businesses have a responsibility in relation to adverse human rights impacts that occur through their own activities and business relationships. ‘Business relationships’ include ‘relationships with business partners, entities in its value chain, and any other non-State or State entity directly linked to its business operations, products or services.’3

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According to the UN Guiding Principles, business enterprises’ responsibility to respect human rights requires that they:

a) Avoid causing or contributing to adverse human rights impacts through their own activities, and address such impacts when they occur; and

b) Seek to prevent or mitigate adverse human rights impacts that are directly linked to their operations, products or services by their business relationships, even if they have not contributed to those impacts.

Negative human rights impacts can occur at any level of a business’s supply chain – from direct suppliers (also known as Tier 1 suppliers) to several layers of sub- contractors that supply products and raw materials to direct suppliers. The spotlight on human rights issues in supply chains has traditionally focused on labour rights abuses such as child labour, forced labour, trafficking or poor working conditions. However, all human rights issues – such as rights related to resettlement, Indigenous peoples’ rights, the right to safety and security, privacy – can also arise in businesses’ supply chains.

The movement to address human rights in supply chains was born in the 1990s, out of the exposure of human rights violations in the supply chains of several multi- national apparel and footwear companies in developing countries. This anti-sweatshop movement was primarily led by NGOs and the media, and persuaded global brands to recognise their responsibility for working conditions in suppliers’ factories and the potentially catastrophic impact of reputational damage associated with human rights violations.4 As a result, businesses began to respond through a variety of social compliance programs that established standards for employee health and safety in their international supply chains.

In 2013, the collapse of the Rana Plaza building in Bangladesh led to a renewed focus on labour practices in global supply chains. The incident, which killed over 1,100 garment industry workers and injured over 2,500, demonstrated the need for businesses to take more strategic action to understand risks that lie within distant suppliers and improve their practices to ensure supply chain integrity. The Rana Plaza building had passed its social compliance audits, but subsequently failed to fix dangerous working conditions identified through the audits.

The growing power of the internet and social media continues to fuel NGO and consumer activism to expose labour and human rights violations in global supply chains and drive corrective action.

2014 and 2015 saw a number of scandals involving large multinational corporations sourcing products made with the use of forced labour. An investigation by The Guardian newspaper revealed that a Thai seafood giant that sells prawns to leading global supermarkets operates fishing boats manned by trafficked slaves. Among those accused for knowingly supporting these conditions are several high profile supermarket chains in the US, UK and Europe.5

In response to these revelations, the UK Government passed the Modern Slavery Act in early 2015, requiring UK-based companies to be transparent about actions they are taking to eradicate slavery and trafficking in their supply chains.6 The UK was not the first jurisdiction to introduce such requirements – in 2012, the state of California introduced similar legislation to improve transparency in supply chains (see box on page 7 for more information).

3.3 Human rights in Australia Business and human rights issues for Australian companies have traditionally been seen as an offshore issue. In an advanced economy with sophisticated laws and regulations governing labour practices and working conditions in Australian operations, many organisations have historically not perceived human rights as a domestic issue.

However, in 2015 the Australian Broadcasting Corporation’s (ABC) Four Corners program alleged a number of violations of fundamental labour rights on Australian soil related to major companies’ supply chains. This was a wakeup call for Australian businesses, regulators and consumers alike to examine what human rights mean for businesses in Australia, particularly around supply chain-related labour rights issues. For example, two Four Corners episodes7 revealed systemic issues of overworking and underpaying migrant workers. These findings lead to Senate Inquiries into labour practices of businesses with alleged illegal labour practices, and refocused the human rights and labour practices agenda within the domestic context.

Human rights in supply chains: Promoting positive practice • 7

Australia has strong laws governing labour rights, and slavery is a criminal offence under the Commonwealth Criminal Code, which can catch conduct both within Australia and offshore. However, Australia does not currently have strong, specific reporting requirements aimed at increasing disclosure around human rights issues that may occur in supply chains.

In other parts of the world, this is starting to change.

California Transparency in Supply Chains Act

The California Transparency in Supply Chains Act came into effect in 2012, requiring companies to report on their action to eradicate slavery and human trafficking in their supply chains.

The provision applies to mid-size and large retailers and manufacturing companies with global annual revenues over US$100 million. It affects about 3,200 companies based in California or doing business in the state.

The law requires companies to disclose on their website, initiatives to eliminate slavery and human trafficking from their direct supply chain for goods sold. Companies must disclose how they evaluate and address risks, audit suppliers, ensure that suppliers comply with local laws and regulations, maintain accountability standards for employees and contractors, and provide employees training on slavery and human trafficking.

UK Modern Slavery Act

Under the Modern Slavery Act 2015, the United Kingdom introduced new reporting requirements for large companies. The legislation requires companies to publish an annual “slavery and human trafficking statement” outlining steps taken to ensure that slavery and human trafficking are not taking place anywhere in the business or their supply chain.

The requirement came into effect in October 2015, and covers any company operating in the UK with an annual global turnover exceeding £36 million. The law does not force companies to take action to address issues of slavery, but if they are not taking steps, they will be obliged to publicly disclose that. This law will apply to around 12,000 UK and non-UK companies.

Supply chain related labour rights challenges also continue offshore for Australian businesses. Baptist World Aid’s Australian Fashion Report 2015 examined over 91 fashion brands sold in Australia, and explored how Australian retailers are taking action to ensure workers in their supply chains are not being exploited.8

The research found that, although Australian businesses have improved their labour rights management systems, over 75 percent of those included in the research still do not know where their cotton, fabrics and inputs are sourced from.

For many industries, supply chains can be highly complex. They may be comprised of hundreds or thousands of businesses, coordinated by different firms at different stages. Delivering low-cost products to consumers means relying on low-cost producers.

These producers have tight margins and tight timeframes, often forming short-term business relationships with their business customers, which limits their capacity to offer the level of protection to their workforce that consumers and others at the top of the value chain expect.

However, there is an increasing push for businesses in Australia to unravel these complexities and start influencing suppliers’ practices to ensure that workers’ fundamental rights are respected and living standards lifted.

Gaining full transparency into supply chains and strategically addressing human rights impacts within them is a relatively new movement for businesses worldwide. There are obvious leaders and laggards in this area, but overall, how well do Australian businesses understand human rights impacts across their supply chains? How are they working to address these impacts?

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3.4 Evolution of human rights and supply chain priorities

As a part of the Annual Review of the State of CSR in Australia and New Zealand, ACCSR monitors sustainability issues that Australian organisations will prioritise in the year ahead. Over the past seven years, ACCSR has tracked the level of priority that businesses accord to “improving our supply chain policies and practices” and “addressing human rights issues within our sphere of influence”.

When we compared year-on-year change since 2009 (as shown in Figure 1), we saw a similar evolution in the priorities for supply chain improvement and human rights – when the priority of one issue increased, so did the other, and vice versa. Furthermore, changes year-on-year in the priority accorded to supply chain management were mirrored more dramatically by the

priority to address human rights impacts – even slight changes in the priority given to supply chain issues translated into pronounced variations in human rights. This trend implies that when businesses think of supply chain issues, human rights and labour practices are likely to be important aspects of that.

The publication of the UNGPs in 2011 was a milestone for businesses understanding and managing their impacts on human rights. Therefore, we used 2011 as a baseline for understanding how business priorities have changed.

Since 2011, addressing human rights issues has become more important within Australian businesses’ sustainability agendas, with a seven percent increase in the level of priority that businesses give to this issue (see Figure 2).

Figure 1: Evolution of priorities from 2009 – 2015

Very high priority 5

High priority 4

Medium priority 3

Low priority 2

Improving our supply chain policies or practices

Addressing human rights issues within our sphere of influence

Very low priority 1 2009

2010

2011

2012

2013

2014

2015

The Australian Government is taking steps to tackle the issue of human rights in the supply chain. In 2014, the Minister for Justice, the Hon Michael Keenan MP, announced the formation of a Supply Chains Working Group comprising experts from government, business, industry, civil society, unions and academia. The Working Group has been examining ways to address serious forms of labour exploitation in the supply chains of goods and services. Australia’s National Action Plan to Combat Human Trafficking and Slavery 2015–19 was also announced in 2014, which provides the strategic framework for Australia’s response to human trafficking and slavery.*

Supply chain challenges have also been a key point of multi-stakeholder discussion at Australia’s annual national dialogue on business and human rights, led by the Global Compact Network Australia in partnership with the Australian Human Rights Commission.**

Human rights in supply chains: Promoting positive practice • 9

Figure 2: Change in priority since 2011

15 Improving our supply chain policies or

10 practices

Addressing 5 human rights

issues within our sphere of

0 influence

-5

-10

-15

The State of CSR research also revealed that between 2011 and 2015, the level of priority accorded to human rights and supply chain issues increased for organisations that are mature in their approach to corporate social responsibility or sustainability, but decreased for others. While these two issues are slowly rising in prominence on the business agenda of CSR leaders9, they are slipping through the fingers of many other Australian organisations. It may be that, as economic conditions became more challenging, businesses that were not CSR leaders focused their resources more towards what they saw as core business, rather than issues of sustainability.

What do these changes in priority mean in terms of whether businesses are really understanding and acting on human rights impacts within their supply chains? The correlation between the priority granted to supply chain and human rights issues may indicate how strongly businesses connect the two issues. If businesses recognise human rights as an important issue, it may be because human rights is a material risk in their supply chain, and so they may be more inclined to take action to improve their supply chain practices.

The correlation between priorities granted to the two issues had increased between 2011 and 2015 for all industries, except for manufacturing, indicating that businesses are increasingly linking human rights issues to their supply chains (Figure 3).

The decrease in correlation observed in the manufacturing sector is consistent with the decline of the sector in Australia,10 and the focus away from human rights and overall sustainability issues.

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Figure 3: Correlation between priority granted to supply chain and human rights issues

0.75 Banks, finance and insurance

Communication services

0.50

0.25

Construction and real estate

Manufacturing

Mining and oil & gas

Transportation and logistics

0.00

2011

2015

Utilities - electricity, gas, water and waste

How to read the correlation scores: 1 = Perfectly positive correlation: when an aspect increases by 1% so does the other one 0 = No correlation -1 = Perfectly negative correlation: when an aspect increases by 1%, the other one decreases by 1%

Banks and telecommunication companies showed the highest increase in the correlation between human rights and supply chain issues. Organisations in these two sectors are generally mature in their approaches to CSR, and are among those driving the broader conversation about sustainability issues in Australia. For example, Westpac, National Australia Bank and Telstra were all identified within the CSR Top 10 in The Annual Review of the State of CSR in Australia and New Zealand.

The State of CSR research indicates that many industries in Australia are increasingly linking human rights as an important issue within their supply chains. How does this translate into tangible business action? How advanced are Australian businesses in understanding and addressing human rights impacts within their operations and supply chains? Why do companies decide to take action, and what challenges do they face in doing so?

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Human rights in supply chains: Promoting positive practice • 11

4.0 Drivers: Why do companies address human rights?

A national level survey of 90 Australian businesses explored current drivers, practices, and challenges of Australian businesses in managing human rights in their supply chains.

4.1 Businesses say values drive human rights commitments more than customer, investor or regulatory pressures

We asked Australian businesses to rate how significant the different drivers are for their commitment to human rights.

Overall, businesses said that they are committed to human rights because it is the right thing to do. Their commitments are also driven by employee values and expectations, brand and reputation, and the desire to build stronger relationships with stakeholders, including local communities.

Experience with a negative human rights impact, regulatory requirements, and pressure from customers and shareholders were the three weakest drivers for action on human rights.

Australian businesses also said that better risk management (related to operations and supply chains) is not a key driver for taking action on human rights. Interestingly, stakeholder pressure and risk management have often been identified as key drivers for businesses taking action on human rights in supply chains. It could be that respondents to this survey were more comfortable discussing consistency with values rather than risk management, or because many Australian businesses see themselves as early in their human rights journey, where the focus is still on policy development rather than implementation and human rights due diligence.

Figure 4: Drivers for commitment to human rights

Our company is committed to human rights because it is the right thing to do

Our company's commitment to human rights is driven by employee values and expectations of the organisation

Our company's commitment to human rights aims to improve our brand and reputation

Our company's commitment to human rights aims to build stronger relationships with our stakeholders, including local communities

Our company's commitment to human rights is driven by the Board and leadership team

Our company's commitment to human rights aims to better manage risks related to our operations and supply chains

Our company's commitment to human rights aims to increase our competitive advantage

Our company's commitment to human rights is driven by pressure from customers and shareholders

Our company's commitment to human rights is driven by changes in regulatory requirements

Our company's commitment to human rights is driven by a past experience with a negative human rights impact

1.00 2.00 3.00 4.00 5.00 Overall

Banking, finance and insurance Agriculture, fresh food supply and food retail

1 = Strongly agree 3 = Neutral 5 = Strongly agree

Question: State the extent to which you agree or disagree with the following statements.

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In the banking, finance and insurance sector, businesses’ key drivers for addressing human rights closely reflect those of the overall group. However, increasing competitive advantage was identified as a more significant driver for this sector than it was for others. This is likely due to the highly competitive nature of the industry and the use of social responsibility as a point of competitive differentiation. Interestingly, there are growing calls for businesses to approach human rights as a “pre-competitive” issue, and for businesses to work with each other, and with government, NGOs and other stakeholders, to find the best solutions to human rights issues.11

All drivers were weaker for the agriculture, fresh food supply and food retail sector, suggesting the sector is relatively behind others in developing a strategic commitment to human rights issues. However, for this sector, past experience with a negative human rights impact was a stronger driver for action than it was for other sectors. The need to manage risks related to operations and supply chains was a much weaker driver for this sector than others. Until 2015, human rights issues in this sector did not receive much public exposure, which is consistent with the survey results identifying stakeholder pressure as a weaker driver for this sector.

“Ethical sourcing is something that is very important to our customers, to Coles and to the broader Wesfarmers business. We listen to and respond to our customers’ concerns – we know we are a big business and we have a big responsibility.”

– Andrea Currie, Technical Manager for Responsible Sourcing, Coles

Human rights in supply chains: Promoting positive practice • 13

Case study: Westpac’s risk management spans entire value chain At Westpac responding to human rights issues in the supply chain is driven not only from a risk management perspective, but also from a leadership standpoint, says Westpac’s Group Head of Sustainability Siobhan Toohill.

“Westpac has continued to refine its human rights position statement, into which we have factored extensive engagement with NGOs. It’s valuable to engage with civil society, as well as customers, to ensure we’re striking the right balance to meet expectations,” says Siobhan.

“We are aware that risks exist beyond the first tier, so Westpac sought to be proactive and do a ‘deep dive’ through our tiers to identify where the material risks lie and what the most material issues are within the supply chain.”

“We are doing it because we want to have better awareness of our risks. More recently we’ve been approached by organisations around specific risks that we know exist generally in supply chains. We need to prioritise, so we can better engage and respond, and know where the issues lie.”

“What we do with this information and how we manage it gives us more pointers for conversation with category portfolio managers to engage with them and address risks.”

According to Siobhan, as a bank, Westpac has to consider not just supply chain risk. “Risks in supply chains can also sit in customer and investor chains. We look across these three different value chains; we need to understand material risks in each of those chains and look at the correlation between them as we establish processes and develop decisions on sensitive issues and sectors,” she said.

“We have expertise on how you manage risks that some Tier 1 and Tier 2 suppliers might not, and it gives us a value-add and talking point in our relationship with them. That brings us back to customers – having a multifaceted approach can lead to innovation and collaboration.”

Case study: Pathway to regulation – tabling all the options for an Australian approach During recent years, national and state governments in the United States and the UK have enacted regulations requiring companies to transparently disclose how they are working to eradicate slavery and human trafficking in their supply chains.

We spoke with Jaana Quaintance-James, Ethical Sourcing Manager at David Jones, about how these regulations might influence the thinking of political leaders in Australia.

Jaana is a member of the Attorney-General’s Department (AGD) Supply Chains Working Group, examining ways to address human trafficking, slavery, and other serious exploitative practices in the supply chains of goods and services. “There are five types of policy response being considered by that Group” says Jaana. “Regulation, co- and quasi-regulation, economic instruments, voluntary instruments and awareness raising.”

“The quasi- and co-regulation options are the most meaningful for me because we forget that until not long ago many companies had their heads in the sand, and it’s not that they’re not tackling these issues because they are bad people, but because they don’t know how to address them, so a regulatory response is almost too hard a response.”

“The co-regulatory response provides more opportunity to raise awareness, engage and help people do what they need to do. I feel it’s more appropriate to where companies are at in Australia.”

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5.0 Addressing human rights in the value chain

Whether they are driven by internal values and ethics, or the need to enhance brand and reputation, Australian businesses have strong reasons for addressing human rights issues.

However, in taking action less than half of the respondents to the survey (47%) agreed that their business had a written policy on human rights. Even fewer (36%) agreed that their business reports publicly on its human rights policy and commitments.

Having a human rights policy and being transparent about efforts through public reporting can also demonstrate a business’ maturity in instituting processes to manage its material human rights issues and risks. However, results of the survey suggest that in Australia many businesses do not yet have this level of sophistication.

Understanding where businesses focus their human rights efforts, issues they think are relevant to them, and the mechanisms by which they implement their commitments sheds light on how mature Australian businesses are in addressing their material human rights issues in their operations and supply chains.

5.1 Human rights focus across the value chain

We asked survey respondents where their businesses focus their human rights efforts. The majority (93%) said efforts are focused on “our workplaces, sites and offices”, showing that businesses tend to focus on human rights where they have direct operational control.

Secondly, many organisations focus their efforts on local communities where they operate. Depending on the sector, addressing impacts within local communities is often regulated by the federal, state or local governments, or undertaken as a part of company strategies to maintain their social licence to operate.

Collaboration – working with multi-stakeholder initiatives and NGOs, and participating in collective industry action – is also an area where businesses focus their efforts (Figure 5). This is particularly a strength in the banking, finance, and insurance sector. Given the complexity of global supply chains and the human rights issues within them, including many systemic challenges that contribute to human rights impacts, it can be incredibly difficult for a single business to address the issues.

Figure 5: Focus of companies’ human rights efforts in the value chain

In our workplaces, sites and offices 100%

In the local communities where we operate

Through our work with multi-stakeholder initiatives involving other companies, agencies or NGOs

In our supply chain

Overall

Banking, finance and insurance

Agriculture, fresh food supply and food retail

With our business partners

With our customers

Through our grievance mechanisms

0% 20% 40% 60% 80% 100%

Question: Where does your company focus its human rights efforts?

Human rights in supply chains: Promoting positive practice • 15

Accordingly, collaboration is often the key to achieving the leverage required to affect change.

“Industry is making sure that workers are treated fairly and their rights are considered. That’s the direction the cotton industry is heading, because it’s important to the sale of the product and market access.”

– Rick Kowitz, myBMP Manager, Cotton Australia.

Based on responses to the survey, the banking, finance and insurance sector appeared strongest in addressing human rights issues across the value chain, including in relation to their operations, business partners and customers. As a largely customer-facing sector, they have a greater focus on addressing human rights issues linked to them through their customer relationships.

Compared to the overall group, a higher proportion of banking sector respondents also said they have established grievance mechanisms for employees, customers and other stakeholders to raise issues, with clear processes for responding to them.

Our results suggest that the agriculture, fresh food supply and food retail sector lags behind others in its focus of human rights efforts across the value chain. This may be because public scrutiny was only brought to this issue in this sector recently.

Multi-stakeholder initiatives on business, human rights and supply chains

• Australian Dialogue on Business and Human Rights www.unglobalcompact.org.au/new/wp-content/uploads/2015/08/2015-Australian-Dialogue-on-Business-and- Human-Rights.pdf

• Attorney-General’s Department Supply Chains Working Group www.ag.gov.au/CrimeAndCorruption/HumanTrafficking/Pages/Australias-response-to-human-trafficking.aspx

• GCNA Human Rights Leadership Group for Business

www.unglobalcompact.org.au/leadership-groups/human-rights

• Fair Labour Association www.fairlabor.org

• The Voluntary Principles on Security and Human Rights (mining, oil and gas companies)

www.voluntaryprinciples.org

• Better Cotton Initiative (managed by Cotton Australia within Australia) http://cottonaustralia.com.au/the-better-cotton-initiative---information-for-industry

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Why are grievance mechanisms important?

Remediating or cooperating in remediation is part of corporate responsibility to respect human rights, where a company has caused or contributed to an adverse impact.

Principle 29 of the UN Guiding Principles for Business and Human Rights states that “to make it possible for grievances to be addressed early and remediated directly, business enterprises should establish or participate in effective operational-level grievance mechanisms for individuals and communities who may be adversely impacted.”

Formal grievance mechanisms are complaint processes that can be used by stakeholders (employees, customers, business partners and communities) that are negatively affected by business activity and operations. They are an important way for businesses to uncover adverse human rights impacts as a part of their ongoing human rights due diligence, and respond in a timely manner. In doing so, they can prevent complaints or grievances from escalating over time into more major disputes or human rights abuses.

Where directly linked to an adverse impact (such as through the supply chain), a business is not required to provide for remediation, it may take a role in doing so and stakeholders may well expect that.

The UN Guiding Principles identify criteria to ensure that operational-level grievance mechanisms are effective. They should be legitimate, accessible, predictable, equitable, transparent, rights-compatible, and a source of continuous learning. They should also be based on engagement and dialogue as a means to address and resolve grievances.

Widely used reporting frameworks such as the Global Reporting Initiative (GRI) recognise the importance of grievance mechanisms and encourage companies to transparently report on issues raised and resolved.

5.2 Human rights issues for Australian businesses

Respondents were asked to identify the most important human rights issues for their businesses. As illustrated in Figure 6, the most important issues for Australian businesses are those that concern their immediate workforce, such as workplace health and safety, non- discrimination, gender equality, and diversity and inclusion. This is consistent with organisations indicating that the focus of their human rights efforts are within their workplaces, sites and offices.

Community engagement for addressing impacts on social, economic and cultural rights, was also a highly important issue for most businesses, and particularly for the mining sector. In Australia, human rights issues related to communities include the social and economic impacts of the extractives industry, as well as rights and freedoms related to Indigenous communities.

In comparison to direct employee issues, fewer businesses placed a high degree of importance on human rights in the supply chain. This may be as a result of the view held by many that human rights issues such as child labour and forced labour are not prevalent in the domestic Australian context, but only in distant supply chains in developing countries. It may also be because many businesses feel confident and knowledgeable about the practices of their Tier 1 suppliers, but do not have sufficient visibility into lower tiers to have identified human rights risks in relation to those more distant suppliers as material or important.

“Workers rights are all included in the Australian cotton industry’s Best Management Practice (myBMP) program’s human resource modules. Australia has fairly strict requirements as far as workers go. On top of that, the industry has best practice standards as well.”

Rick Kowitz, myBMP Manager, Cotton Australia.

Human rights in supply chains: Promoting positive practice • 17

There are significant differences between industries in the human rights issues they consider important. Figure 7 shows a comparison of issues considered important for the banking and finance and the agriculture and fresh food supply chain.

Figure 6: Most important human rights issues for Australian businesses

85

80

75

70

65

60 1.00 1.50 2.00

1 = Somewhat important Importance 2 = Very important

Question: What are the human rights issues that are important to your business?

Figure 7: Differences in human rights issues considered important by the banking and finance sector and the agriculture and fresh food supply chain

2.00

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1.00 1.00 1.50 2.00

1 = Somewhat important Importance for banking and finance 2 = Very important

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As Figure 7 indicates, privacy was a more important issue for banks than for other industries, which is consistent with concerns over the right to privacy in the digital age and financial security risks that institutions and their customers can be exposed to. This may also be compliance driven, with requirements for banks to comply with Australian customer data privacy laws.

Businesses in the finance sector also said that Indigenous peoples’ rights are highly important. Australian banks are leaders in adopting Reconciliation Action Plans (RAPs) that support Indigenous communities, including strategies to increase financial inclusion and literacy among Indigenous Australians and products and services that support Indigenous businesses.12,13,14,15

Respondents from the agriculture, fresh food supply and food retail sector identified access to basic services such as food, water, health, and human rights in the supply chain as very important issues, in addition to common workforce issues. This may be because the sector’s social responsibility is framed around issues obviously linked to their core business – in particular access to food, and the nutrition, health and wellbeing of customers. The issue of human rights in supply chains has likely risen in importance recently as a result of recent public revelations of working conditions in domestic, Australian supply chains. While this sector may be lagging in action, as discussed section 5.1, it still views the issue of human rights in supply chains as important.

“We are engaged in a process related to labour hire standards in the fresh food supply chain. We have a big program running to make sure workers are treated properly and that is something important for our business to address.”

– Andrea Currie, Technical Manager for Responsible Sourcing, Coles

Organisations that responded to this survey identified which issues they think are important for their businesses, but in practice, how are they strategically addressing human rights issues in their supply chains?

5.3 Initiatives addressing human rights issues in supply chains

Results from the survey for this report and the State of CSR research suggest that Australian businesses are starting to connect human rights issues and supply chain practices, and appear to be more aware of addressing human rights issues in general. However, data from the survey suggests that in the context of human rights, the labour practices of suppliers and business partners remains a significant area of challenge for Australian businesses.

As shown in Figure 8, many respondents said they have a responsible sourcing policy. However, clear processes and accountabilities to integrate human rights standards into supplier practices, effectively identify potential issues and take corrective action remain largely underdeveloped. That is, there is a disconnect between what Australian businesses aspire to do, and translation of their good intentions into actual strategy and action.

Figure 8 shows that business action to manage human rights impacts tends to only extend to Tier 1 suppliers: integrating human rights standards to supplier contracts, providing training to relevant staff, and having a strategy to address potential issues occur more often with Tier 1 than Tier 2 suppliers. Less than half of respondents indicated that their businesses conduct human rights audits at Tier 1 and even fewer have mechanisms to trace, monitor and address issues at Tier 2 and beyond.

Our results suggest that Australian businesses are still falling short in gaining visibility and adequately responding to potential human rights risks that may exist at different stages of the supply chain. Suppliers at Tier 2 and beyond currently remain unchartered territory for many.

“We look strategically at opportunities for collaboration through Tier 1 suppliers. If we have a large supplier with a similar philosophy or intentions regarding sustainable performance and risk management, we can identify where the mutual wins are and potentially work with them. Some of the challenges are around visibility into Tier 2-5 suppliers, because it depends on different contracts and commercial relationships.”

– Siobhan Toohill, Group Head of Sustainability and Community, Westpac

Human rights in supply chains: Promoting positive practice • 19

Figure 8: Australian business activities related to human rights in supply chains

We have a responsible sourcing policy

We integrate human rights standards into all Tier 1 supplier contracts

We provide training on human rights issues

to procurement staff and other relevant staff

We have a strategy to address human rights issues in our supply chain at Tier 1

We conduct human rights audits into Tier 1 suppliers

Overall

Banking, finance and insurance

Agriculture, fresh food supply and food retail

We have a strategy to trace, monitor and address human rights issues in our supply chain at Tier 2

We have a strategy to trace, monitor and address

human rights issues in our supply chain beyond Tier 2

We conduct human rights audits into Tier 2 suppliers

1.00 Strongly disagree

2.00 Disagree

3.00 Neutral

4.00 Agree

5.00 Strongly agree

Question: Rate the extent to which you agree with the statements about how your company manages human rights issues in the supply chain.

The agriculture, fresh food supply and food retail industry was ahead of others in having processes to manage human rights risks at Tier 1 (see Figure 8). While this sector is less likely than others to have a policy commitment to human rights, it is far more likely than others to have a responsible sourcing policy.

Most of Australia’s largest food retailers have responsible sourcing policies and supplier contracts that specify labour practice standards, particularly in relation to workplace health and safety. Having local sourcing strategies means that many fresh food suppliers are based in Australia, thus the ability to trace and monitor practices of Tier 1 suppliers should be relatively easier.

However, according to the survey the industry still has limited incidents of conducting human rights audits into their direct suppliers, and in having mechanisms to identify and manage human rights issues at Tier 2 and beyond.

“Despite best intentions, traditional models of supply chain auditing have a limited ability to pick up human rights issues. There needs to be innovation in the area of auditing to find a way that places workers and their rights at the heart of the auditing model. A transactional tick box approach misses the opportunity to have a genuine impact on workers’ needs and supply chain human rights.”

– Jaana Quaintance-James, Ethical Sourcing Manager at David Jones

Compared to the overall group, fewer respondents from the banking, finance and insurance sector agreed that their business had policies and processes to identify and manage human rights issues in the supply chain. It is possible that human rights is not viewed as a highly material issue for this sector’s supply chain. Their human rights efforts have also been traditionally focused on stakeholders elsewhere in the value chain – on customers and investments that may have human rights implications for local communities and other stakeholders.

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Case study: Cotton Australia lifting industry practice Cotton Australia is the peak body for cotton producers in Australia. It works with the Better Cotton Initiative (BCI), a global initiative that promotes sustainable cotton production.

“Cotton Australia administers BCI within Australia so we register growers who want to produce better cotton,” says Rick Kowitz, myBMP Manager at Cotton Australia.

The BCI Standard System is an integrated approach to sustainable and responsible farming that looks at environmental, social and economic impacts of cotton production, including human rights, fair pay, child labour, and the improper use of pesticides. It is designed to cover all aspects of the supply chain, from farmers to traders, spinners, mills, merchants.

The Australian cotton industry’s Best Management Practice (myBMP) program is a comprehensive farm and environmental management system that aims to ensure cotton is produced in a responsible and sustainable way. Australia’s myBMP – launched originally in 1997 – is an accredited program that directly aligns with the global BCI standards.

“The widespread adoption of the myBMP program has helped to deliver a responsible Australian cotton industry which is regarded as maintaining the world’s best practices and is seen as a model for change by other sectors of Australian agriculture,” says Rick Kowitz.

“We’ve sat down with the BCI and looked at what’s in both programs and mapped our standards and practices to make sure we supply cotton according to their principles,” says Rick Kowitz.

Through its partnership with the BCI and promotion of responsibly and sustainably grown cotton, Cotton Australia drives continuous improvement in response to new technologies and innovative tools, helping achieve better outcomes and value for Australian growers and others in the cotton supply chain.

The pressure is exerted downwards from the retailers, as Rick explains. “Big companies like H&M, Ikea, Levi’s and companies aligned with the BCI, have targets for sustainability and human rights. Australia is well-placed to help these major international brands and retailers – and others – in meeting these targets.”

“In the future, we anticipate that increasing pressure will come from consumers wanting to buy products produced in consideration of human rights and it will come from governments. There’s pressures from all stakeholders in the supply chain.”

Human rights in supply chains: Promoting positive practice • 21

Leverage to influence suppliers’ practices

6.0 Barriers to addressing human rights in supply chains

Limited visibility into practices of suppliers was the most significant challenge to addressing human rights in the supply chain for most respondents. Limited staff capacity and authority to address impacts were also identified as strong barriers.

For businesses that have multi-tiered and globalised networks of suppliers, gaining visibility is a significant challenge. While Australian businesses have direct connections with their Tier 1 suppliers, our data shows that their processes and practices are not sufficiently established to gain full visibility into either Tier 1 or lower tier suppliers.

The sheer complexity of some supply chains remains a significant barrier for businesses to gain visibility into their suppliers’ labour practices. Within the retail sector, businesses operate with a highly diverse supplier base scattered around the world. Organisations are often limited in staff and resource capacities to manage data and processes required for human rights due diligence in the supply chain, even if they have well established policies and strategies.

See the case study on page 22 to learn about challenges in the cotton supply chain and how Australian businesses are tackling them.

Figure 9: Barriers to addressing human rights impacts in supply chains

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0 = Not significant Importance 2 = Very significant

Question: Rate how significant are the following barriers for your company in addressing human rights impacts in the supply chain.

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Barriers that fall within the top left quadrant in Figure 9 are generally experienced by those who are in the early stages of addressing human rights issues in their supply chains, and have not fully immersed themselves in the core of the matter to fully understand the logistical challenges identified in the top right quadrant.

“[Supply chain] channels are very vast and complex with so many different product types, each having multiple raw materials … One of the big challenges is the complex information management.”

– Jaana Quaintance-James, Ethical Sourcing Manager at David Jones.

Encouragingly, though, Australian businesses generally agreed that the corporate culture and leadership commitment are not significant barriers for action. This is consistent with human rights commitments being driven by internal values rather than by pressures from external groups.

Case study: Business approaches to address human rights in the cotton supply chain The cotton supply chain is vast and complex.

“There are five steps, sometimes more, back in the cotton supply chain: behind the factory is a mill, dyeing, spinning, and cotton ginning. Behind that, there’s a market and then there is a farm. Multiply that by different products and suppliers it’s very complex and that’s only for cotton products,” says Jaana Quaintance-James, Ethical Sourcing Manager at David Jones.

“One of our big challenges is complex information management … even if I have all the information about locations and products, how do I manage that volume of data? It changes every day, and any data solution has to be live and responsive.”

In addition to its complexity, the nature of commercial agreements that suppliers have with their own suppliers poses a valid challenge to gaining visibility into Tier 2 suppliers. Suppliers often believe that protecting the identity of their suppliers gives them a commercial advantage.

David Jones highlights that building trust and good relationships with Tier 1 suppliers is critical to making them feel comfortable to share information and bring them along the processes.

Cotton Australia is working towards long-term solutions to assist businesses source ethical cotton through the myBMP program, in partnership with the Better Cotton Initiative.

As Rick Kowitz, myBMP Manager at Cotton Australia explains, “the Australian cotton industry’s Best Management Practice (myBMP) program is set up for cotton growers to ensure that Australian cotton is produced according to world’s best practice and is aligned with global standards, including the Better Cotton Initiative.”

Participating in accredited programs such as the Better Cotton Initiative is one way that clothing retailers can gain confidence about ethical practices in their cotton supply chain.

Human rights in supply chains: Promoting positive practice • 23

7.0 How to improve human rights practices in your supply chain

Supply chains are complex, and Australian businesses’ capacity to address real risks that lie within their suppliers is still limited – but inaction is no longer an option.

In Australia, businesses are increasingly recognising that respecting human rights is not just the right thing to do, it’s good for business. If actual and potential negative human rights impacts are not identified and managed, cost implications of supply chain disruptions, reputational damage or corrective action can be significant.

With a unified voice, consumers, civil society organisations, governments and the international community are signalling to businesses to take responsibility to improve labour practices of suppliers, and contribute to the wellbeing of people who are indirectly connected to their business.

The answer to the supply chain challenge lies in robust stakeholder engagement – working collaboratively with those who have an interest in or are affected by your business and to engage in constructive dialogue to create value and business resilience.

“For Westpac, it all comes back to having a deeply embedded and consistent framework that guides how we engage with all stakeholders. It is critical that the framework is relevant and meaningful for your organisation, that you are regularly having conversations to build alignment internally, and taking a consistent approach when engaging with stakeholders externally. You need to formulate a position that balances the aspirations of your organisation and expectations of stakeholders, whether they be NGOs or customers. Organisations have to formulate the right pathway that makes the most sense for them.”

– Siobhan Toohill, Group Head of Sustainability and Community, Westpac

Here are our suggestions on how to start working with your stakeholders to address human rights risks in your supply chain. The box on page 26 also provides tips from leading businesses on how to address human rights issues in supply chains.

7.1 Changing business models Short-term contracts with multiple suppliers can limit a business’s ability to create lasting change in suppliers’ practices. An effective way to gain visibility and influence supplier practices is to change the procurement model to create long-term partnerships with suppliers.

Long-term relationships with suppliers enable businesses to communicate their standards and expectations related to labour rights. Investing in training and building the capacity of suppliers can support them in implementing robust workplace policies and practices that align with Australian businesses’ values and standards, and in turn, start influencing practices of their own suppliers. This can help businesses gain visibility into their lower tier suppliers.

“One way to get visibility further up the chain and to encourage change in practices is to work closely with specific manufacturers. That would allow them to have similar arrangements with their suppliers.”

– Andrea Currie, Technical Manager, Responsible Sourcing, Coles

The long-term partnership model requires businesses to rethink where to best allocate their time and resources, while ensuring the financial viability of the products they source.

7.2 Role of industry collective action Even if businesses have good intentions, they do not always have sufficient leverage on their own. The level of influence a business can have on its suppliers depends on how significant the entity is for the supplier as a customer.

Where a supplier services a number of customers, working in partnership with peer companies and industry groups is an effective way of expanding bargaining power and leverage, and effecting change.

“We are part of a working group of other retailers of fresh food and quick service restaurants working with the National Farmers Federation and Produce Marketing Association to develop an industry-wide response to issues around labour hire standards in the fresh food supply chain. It is important to us that workers are treated properly.”

– Andrea Currie, Technical Manager, Responsible Sourcing, Coles

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The nature of human rights issues is highly variable by sector. A set of issues that are relevant to agriculture and the fresh food supply chain will not always be relevant to the banking and finance sector. Working collaboratively with industry peers can help businesses to capitalise on specialised experience and develop solutions to address sector-specific issues.

7.3 Social accountability Being accountable to stakeholders for social and human rights impacts is an important way of driving improvement.

Being socially accountable means considering stakeholder evaluations of performance, establishing KPIs to measure social and human rights performance, and publicly reporting on social impacts, even when the news is not all good.

Being open and transparent with key stakeholders and suppliers in particular can build trust and strengthen relationships, enabling greater visibility into their operations, and opportunity to influence positive change.

Honest and transparent communication with consumers will also help build consumer confidence and positively influence brand and reputation.

“Consumers appreciate a realistic and honest view about what’s happening. Showing the challenges, what we haven’t achieved, why and being transparent about that journey is important. We want stakeholders to understand how complex it is, so we need to raise awareness.”

– Jaana Quaintance-James, Ethical Sourcing Manager at David Jones

Reporting on supply chain practices relating to the workforce, human rights and social impact is one way of demonstrating accountability to stakeholders.

7.4 Leveraging international frameworks

Before addressing human rights impacts in the supply chain, it is important to map your supply chain, engaging both internal business functions that deal with the supply chain, as well as external suppliers. International frameworks can guide the process of mapping the supply chain and prioritising which issues may be material to your business operations and the supply chain. Participating in multi-stakeholder dialogues can also help businesses contribute to and remain up to date with best practices and international developments in this area.

The United Nations Global Compact asks businesses to align their operations and strategies with ten universally accepted principles in the areas of human rights, labour, the environment and anti-corruption, and to support broader UN goals. The UN Global Compact is both a practical framework for action, and a platform for demonstrating commitment and leadership.

In Australia, the Global Compact Network Australia helps signatories to the UN Global Compact to integrate and operationalise the ten principles within their business practices and strategy, by providing a platform for national and international dialogue, learning and knowledge sharing, including through the GCNA’s Human Rights Leadership Group for business.

The Sustainable Development Goals, launched in 2015, lay out a path over the next 15 years to end extreme poverty, fight inequality and injustice, and protect our planet. The 17 goals are inextricably linked to issues of human rights, and there is a significant role for businesses in achieving the goals. The GCNA provides a key channel for Australian businesses to understand and engage with this agenda, including through its Sustainable Development Leadership Group.

The UN Guiding Principles Reporting Framework is the first comprehensive guidance for companies to report on human rights issues aligned with their responsibility to respect human rights. It provides guidance to businesses on how to show that they are meeting their responsibility, with meaningful information about their human rights policies, processes and performance.

Human rights in supply chains: Promoting positive practice • 25

The Global Reporting Initiative also provides guidance for companies on how to identify material issues by speaking with their stakeholders and disclose how they are managing human rights impacts. The metrics identified within the GRI framework enable businesses to monitor their performance and drive improvements over time.

7.5 Role of technology Information and communication technology presents enormous opportunities for businesses in identifying and managing their human rights impacts.

According to the World Bank, by the end of 2014, over 40% of the world’s population had access to the internet.16 People in least developed areas of the world are accessing the internet and social media platforms through their mobile phones.

These technology platforms can be leveraged to improve visibility in supply chains and strengthen human rights monitoring around the world.

They can amplify the voices of local communities and broaden engagement with NGOs and citizens on the ground to help identify any actual or potential human rights violations occurring outside the business radar.

Companies with leading supply chain sustainability strategies, such as Unilever, Cisco and Intel are using smart phones and mobile technologies to enhance connectivity across the supply chain, build capabilities of supply chain personnel and suppliers, and gain visibility into supplier practices.

“I always leave my business cards with factory workers I visit through audit process so they can get in touch any time they like … Audits include local civil society groups and they would leave their business cards as well, but in the long term they [need] a mobile phone system with SMS messages.”

– Jaana Quaintance-James, Ethical Sourcing Manager, David Jones

Case study: Collaborative industry action to improve labour practices in the fresh food supply chain Andrea Currie, Technical Manager for Responsible Sourcing at Coles, says that working conditions that have come to light in Australia’s agriculture supply chains prompted Coles and other industry partners to develop an industry-wide solution.

“Our customers expect us to support Australian farms and products. Now, it’s important to support the majority of primary producers who are doing the right thing for their workers by addressing poor labour hire practices.”

“We have been working with our suppliers to understand their challenges around labour hire.”

Coles is a part of a Working Group, involving fresh food retailers and quick service restaurants, working with the National Farmers Federation and the Produce Marketing Association to develop an industry-wide response to the issue.

“In August, this group released a set of guiding principles for labour contractors and for sustainable employment practices in the agricultural sector. One [set of principles] for farmers and growers who are directly employing people and one for farmers who are sourcing contract labour” says Andrea.

“We are communicating these principles to our primary producers right now, and are ready to support them to ensure there is lasting change in labour hire practices.”

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Tips from businesses on how to address human rights issues in supply chains* 1. Undertake a thorough analysis of your supply chain to identify where the material risks lie

2. Have conversations internally, engage with stakeholders and formulate a position that meets the

aspirations of the organisation and expectations of stakeholders

3. Lock in long-term sourcing arrangements with suppliers where you can and build trust and good relationships in order to make progressive changes

4. Engage directly with suppliers to understand their labour practices and build capacity to manage issues

5. Identify preferred suppliers as a way of gaining scale to influence suppliers’ practices

6. Establish meaningful grievance processes for workers in the supply chain to raise and resolve issues

7. Sign on to third-party certification and accreditation schemes

8. Adopt widely used frameworks that are relevant and meaningful to your organisation

9. Engage with civil society groups that have eyes on the ground to serve as a conduit between the organisation and workers in the supply chain

10. Communicate honestly with consumers about complexities, challenges, and achievements in improving human rights in the supply chain.

*From interviews with Coles, Cotton Australia, David Jones and Westpac.

Human rights in supply chains: Promoting positive practice • 27

Contributors Participating organisations

We would like to thank the following people for their contributions to this publication:

Australian Human Rights Commission

Professor Gillian Triggs, President

Prabha Nandagopal, Principal Adviser, Business Engagement and Partnerships

Sarah Winter, Principal Adviser, Business Engagement and Partnerships

Sarah McGrath, Adviser to the President

Australian Centre for Corporate Social Responsibility

Dr. Leeora Black, Managing Director

Miguel Oyarbide, Senior Consultant

Himesha Jayasinghe, Consultant

Jackie Allender, Senior Consultant

Jacqueline Hartford, Intern (RMIT University)

Global Compact Network Australia

Alice Cope, Executive Manager

Vanessa Zimmerman, Director and Chair, GCNA Human Rights Leadership Group

Harriet Loughlin, Communications and Program Coordinator

We would like to thank all respondents to the survey for this report, as well as the following organisations for their input to the research used to inform this report:

Westpac Coles

Australia

Cotton Australia

David Jones

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Endnotes

1 The State of CSR in Australia and New Zealand Annual Review is the largest ongoing survey into CSR/sustainability practices in Australia and New Zealand. This is an annual research project led by the Australian Centre for Corporate Social Responsibility through its not-for-profit arm, CSRConnected.

2 International Labour Organization (ILO) Declaration on Fundamental Principles and Rights at Work. Accessible at www.ilo.org/declaration/thedeclaration/textdeclaration/lang-- en/index.htm

3 United Nations Office of the High Commissioner. Guiding Principles on Business and Human Rights. 2011. New York and Geneva.

4 Birch, Simon. How activism forced Nike to change its ethical game. The Guardian. 7/7/2012. Available at www.theguardian.com/environment/green-living-blog/2012/ jul/06/activism-nike

5 Hodal, Kate, Kelly, Chris, and Lawrence, Felicity. Revealed: Asian slave labour producing prawns for supermarkets in US, UK. The Guardian. 10/06/2014. Available at www.theguardian.com/global-development/2014/jun/10/ supermarket-prawns-thailand-produced-slave-labour

6 Gentleman, Amelia. UK firms must show proof they have no links to slave labour under new rules. The Guardian. 29/10/2015. Available at www.theguardian.com/world/2015/ oct/28/uk-companies-proof-no-links-slave-labour-supply- chain

7 Slaving Away. ABC Four Corners. Aired on 4/5/2015. Available at www.abc.net.au/4corners/ stories/2015/05/04/4227055.htm; 7-Eleven: The Price of Convenience. ABC Four Corners. Aired on 30/8/2015. Available at www.abc.net.au/4corners/ stories/2015/08/30/4301164.htm

8 Baptist World Aid Australia. The Australian Fashion Report 2015. 16/04/2015. Available at www.baptistworldaid.org.au/ assets/Be-Fair-Section/FashionReport.pdf

9 State of CSR Annual Review identifies CSR Leaders as organisations that attain a CSR Management Capability Score of 4.00 or above out of 5.00. This is an aggregate score, calculated by combining scores accorded by company employees to stakeholder engagement, stakeholder dialogue, integrating stakeholder values, and social accountability.

10 Parliament of Australia. Performance of manufacturing industry: a quick guide. 17 November 2014. Accessible at http://parlinfo.aph.gov.au/parlInfo/download/ library/prspub/3510841/upload_binary/3510841. pdf;fileType=application/pdf

11 See, for example, John Morrison, keynote speech to the 2015 Australian Dialogue on Business and Human Rights, 19 August 2015, Sydney. Accessible at http://johnmorrisonbooks.com/tag/australian-human-rights- commission/

12 Westpac. Indigenous Reconciliation Action Plan. Accessible at http://rap.westpacgroup.com.au/

13 National Australia Bank Reconciliation Action Plan 2014. Accessible at http://cr.nab.com.au/docs/nb6917-nab- rap-2014_web.pdf

14 Commonwealth Bank Reconciliation Action Plan 2013 and 2014, Accessible at www.commbank.com.au/content/dam/ commbank/about-us/download-printed-forms/RAP.pdf

15 ANZ Indigenous Action Plan 2011 – 2014, Accessible at www.anz.com.au/resources/b/8/ b88e62004bb3e854b47efec96010cd62/Indigenous_IAP.pdf

16 World Bank, 2015. Internet Users. Accessed on 29/10/2015. Available at http://data.worldbank.org/indicator/IT.NET. USER.P2

* For more information on the Australian Government’s work to tackle human rights issues in supply chains, please see https://www.ag.gov.au/CrimeAndCorruption/ HumanTrafficking/Pages/Australias-response-to-human- trafficking.aspx

** GCNA leads an annual Australian Dialogue on Business and Human Rights. More information can be found at www.unglobalcompact.org.au. The national dialogue is also referred to at www.ag.gov.au/RightsAndProtections/ HumanRights/Pages/Business-and-Human-Rights.aspx

Further Information Australian Human Rights Commission

Level 3, 175 Pitt Street SYDNEY NSW 2000

GPO Box 5218 SYDNEY NSW 2001 Telephone: (02) 9284 9600

National Information Service: 1300 656 419 General enquiries and publications: 1300 369 711 TTY: 1800 620 241 Fax: (02) 9284 9611 Website: www.humanrights.gov.au

For detailed and up to date information about the Australian Human Rights Commission visit our website at: www.humanrights.gov.au

To order more publications from the Australian Human Rights Commission download a Publication Order Form at: www.humanrights.gov.au/about/publications/index.html or call: (02) 9284 9600, fax: (02) 9284 9611 or email: [email protected]

Australian Human Rights Commission www.humanrights.gov.au

Australian Centre for Corporate Social Responsibility www.accsr.com.au

Global Compact Network Australia www.unglobalcompact.org.au

  • Project Partners
    • Australian Human Rights Commission (the Commission)
    • Australian Centre for Corporate Social Responsibility (ACCSR)
    • Global Compact Network Australia (GCNA)
  • Contents
  • 1.1 Introduction
    • Professor Gillian Triggs
    • Alice Cope
    • Dr. Leeora Black
  • 3.0 Context
    • 3.1 Protecting human rights in the 21st Century
    • 3.2 Human rights in supply chains
    • 3.3 Human rights in Australia
      • California Transparency in Supply Chains Act
      • UK Modern Slavery Act
    • 3.4 Evolution of human rights and supply chain priorities
      • Figure 1: Evolution of priorities from 2009 – 2015
      • Figure 2: Change in priority since 2011
      • Figure 3: Correlation between priority granted to supply chain and human rights issues
  • 4.0 Drivers: Why do companies address human rights?
    • 4.1 Businesses say values drive human rights commitments more than customer, investor or regulatory pressures
      • Figure 4: Drivers for commitment to human rights
      • Case study:
      • Case study:
  • 5.0 Addressing human rights in the value chain
    • 5.1 Human rights focus across the value chain
      • Figure 5: Focus of companies’ human rights efforts in the value chain
      • Multi-stakeholder initiatives on business, human rights and supply chains
      • Why are grievance mechanisms important?
    • 5.2 Human rights issues for Australian businesses
      • Figure 6: Most important human rights issues for Australian businesses
      • Figure 7: Differences in human rights issues considered important by the banking and finance sector and the agriculture and fresh food supply chain
    • 5.3 Initiatives addressing human rights issues in supply chains
      • Figure 8: Australian business activities related to human rights in supply chains
      • Case study:
  • 6.0 Barriers to addressing human rights in supply chains
    • Figure 9: Barriers to addressing human rights impacts in supply chains
    • Case study:
  • 7.0 How to improve human rights practices in your supply chain
    • 7.1 Changing business models
    • 7.2 Role of industry collective action
    • 7.3 Social accountability
    • 7.4 Leveraging international frameworks
    • 7.5 Role of technology
      • Case study:
    • Contributors Participating organisations
      • Australian Human Rights Commission
      • Australian Centre for Corporate Social Responsibility
      • Global Compact Network Australia
    • Endnotes

__MACOSX/reference/._2015_AHRC_ACCSR_HR_in_supply_chains_0.pdf

reference/Children as young as seven mining cobalt used in smartphones.docx

Accessed: 26.01.2016

Children as young as seven mining cobalt used in smartphones, says Amnesty

Amnesty International says it has traced cobalt used in batteries for household brands to mines in DRC, where children work in life-threatening conditions

Annie Kelly

Tuesday 19 January 2016 11.02 AEDTLast modified on Tuesday 19 January 201619.49 AEDT

Children as young as seven are working in perilous conditions in the Democratic Republic of the Congo to mine cobalt that ends up in smartphones, cars and computers sold to millions across the world, by household brands including Apple, Microsoft and Vodafone, according to a new investigation by  Amnesty International.

The human rights group claims to have traced cobalt used in lithium batteries sold to 16 multinational brands to mines where young children and adults are being paid a dollar a day, working in life-threatening conditions and subjected to violence, extortion and intimidation.

More than half the world’s supply of  cobalt comes from the DRC , with 20% of cobalt exported coming from artisanal mines in the southern part of the country. In 2012, Unicef estimated that there were  40,000 children working in all the mines across the south, many involved in mining cobalt.

In a joint-investigation with  African Resources Watch (Afrewatch ), an African NGO focusing on human rights in the minerals and extractive industries, Amnesty International says it interviewed 90 adults and children working in five artisanal cobalt mine sites. Workers spoke of labouring for 12 hours a day with no protective clothing, and with many experiencing significant health problems as a result.

The report says that child miners as young as seven carried back-breaking loads and worked in intense heat for between one or two dollars a day without face masks or gloves. Several children said they had been beaten by security guards employed by mining companies and forced to pay “fines” by unauthorised mines police sent by state officials to extort money and intimidate workers.

The human rights groups say they traced the supply chain from these mining sites to  Congo Dongfang Mining  (CDM), one of the largest mineral processors in the DRC and a wholly owned subsidiary of Chinese mineral company  Zhejiang Huayou Cobalt Ltd  (Huayou Cobalt).

The report says that Huayou Cobalt sources more than 40% of its cobalt from the DRC and processes the raw mineral before selling it to battery makers, who claim to supply companies including Apple, Microsoft and Vodafone. This supply chain has not been independently verified by the Guardian.

Responding to the allegations, Huayou Cobalt told  Amnesty International  that “our company has not been aware that any of our legitimate suppliers has hired child labour in their mining sites or operated in unsafe working conditions … CDM has rigorously selected its ore suppliers to ensure the procurement of raw materials through legitimate channels”.

Of the 16 companies listed in the report as sourcing from battery manufacturers using processed cobalt from Huayou Cobalt, two multinational companies denied sourcing any cobalt from the DRC and five said they had no links with Huayou Cobalt. The remaining companies either accepted Amnesty’s claims or were investigating the claims.

In its response to Amnesty’s allegations, which Amnesty has published in full alongside responses from the other named companies, Apple said it was currently evaluating whether cobalt in the company’s products originated in the DRC.

“Underage labour is not tolerated in our supply chain and we are proud to have led the industry in pioneering new safeguards,” it says.

Vodafone, in its response to Amnesty, stated that the company “is unaware as to whether or not cobalt in our products originates in Katanga in the DRC … both the smelters and the mines from which the metals such as cobalt are originally sourced are several steps away from Vodafone in the supply chain”.

Amnesty International and Afrewatch claim that despite the denials by some of the named multinationals, none of those companies named could independently verify where the cobalt in their products come from.

“What is very worrying is that none of the companies that we identified through our research and named in investor documents could trace the cobalt they use in their products back to the mines where it originated. Around half of all cobalt comes from the DRC, and no company can validly claim that they are unaware of the human rights and child labour abuses linked with mineral extraction in the region,” says Mark Dummett, business and human rights researcher at Amnesty International.

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He said that some of the company responses to Amnesty’s assertions were “staggering”. For example, when asked by Amnesty International whether it sourced cobalt from CDM or Huayou Cobalt, Microsoft responded by saying: “We have not traced the cobalt used through our supply chain to the smelter level due to the complexity and the resources required.”

“These are some of the biggest companies in the world, with combined profits of $125 billion and there is no excuse that companies aren’t investing some of that profit into ensuring that they can trace where the minerals they are using are coming from,” says Dummett. “Anyone with a smartphone would be appalled to think that children as young as seven carrying out back-breaking work for 12 hours a day could be involved at some point in the making of it.”

The DRC has a long history of bloody conflict fuelled by the region’s mineral wealth and the region still  has an estimated $24 trillion in untapped minerals.

Global demand for cobalt is increasing, but the global cobalt market remains largely unregulated as it falls outside “conflict mineral” legislation regulating the extraction and sale of other mineral such as gold, coltan and tin from the DRC.

Amnesty and Afrewatch are using the findings of the report to call on multinational companies to conduct investigations of their supply chains for lithium-ion batteries, to check for child labour or labour abuses and to be more transparent about their suppliers.

http://www.theguardian.com/global-development/2016/jan/19/children-as-young-as-seven-mining-cobalt-for-use-in-smartphones-says-amnesty

__MACOSX/reference/._Children as young as seven mining cobalt used in smartphones.docx

reference/From principles to practice - Nolan.pdf

Cambridge Books Online

http://ebooks.cambridge.org/

The Business and Human Rights Landscape

Moving Forward, Looking Back

Edited by Jena Martin, Karen E. Bravo

Book DOI: http://dx.doi.org/10.1017/CBO9781316155219

Online ISBN: 9781316155219

Hardback ISBN: 9781107095526

Paperback ISBN: 9781107479371

Chapter

13 - From Principles to Practice: Implementing Corporate Responsibilit

y for Human Rights pp. 387-413

Chapter DOI: http://dx.doi.org/10.1017/CBO9781316155219.014

Cambridge University Press

387

13

From Principles to Practice

Implementing Corporate Responsibility for Human Rights

Justine   Nolan

There is a convoluted and complex relationship between human rights and corporations. While it is uncontested that corporations should obey the law in the jurisdictions in which they operate, where the content of rights in such jurisdictions does not meet the standards of international law or the law is not enforced, there is a failure in the legal governance regime for protecting human rights. The steady evolution of a global social expectation that companies should respect international human rights standards, combined with the occasional foray by states in adopting an expansive extraterritorial approach to protecting rights, is changing the nature and possibility of developing a fi rmer basis for corporate legal accountability for human rights. The interplay between national and international law and soft law and state and non-state actors is crucial in establishing both a legal and/or quasi-legal basis for holding corporations accountable for human rights violations.

The responsibility for protecting and advancing respect for human rights has long been assumed to be the duty of the state. It is only quite recently that discussion has shifted to focus on the human rights responsibilities of corporations and how such duties and/or responsibilities might be allocated between state and non-state actors. The adoption by the United Nations (UN) Human Rights Council in 2011 of the Guiding Principles on Business and Human Rights 1 has entrenched the notion of

1 Human Rights Council, “Guiding Principles on Business and Human Rights:  Implementing the United Nations ‘Protect, Respect and Remedy’ Framework: Report of the Special Representative of the Secretary-General on the Issue of Human Rights and Transnational Corporations and Other Business Enterprises,” A/HRC/17/31 (21 March 2011) (2011 Guiding Principles). The Guiding Principles operationalize the 2008 “Protect, Respect and Remedy Framework for Business and Human Rights” also developed by the Special Representative:  Human Rights Council, “Protect, Respect and Remedy: A Framework for Business and Human Rights: Report of the Special Representative of the Secretary-General on the Issue of Human Rights and Transnational Corporations and Other Business Enterprises,” A/HRC/8/5 (7 April 2008) (2008 Report).

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the existence of a corporate responsibility to respect human rights, 2 but interpreting and implementing that responsibility on the ground is a longer-term task.

The Guiding Principles , developed by the UN Special Representative on the issue of human rights and transnational corporations and other business enterprises, John Ruggie (the Special Representative), set out a three-pronged framework for delineating between the roles of the state and of business with respect to human rights. First, states have a duty to protect people from human rights violations by corporations. Second, corporations have a responsibility to respect, uphold, and not interfere with human rights. And, third, both states and corporations have a responsibility to ensure that people who are victims of corporate violations have access to an effective remedy. This demarcation between a state’s duty and a corporation’s responsibility explicitly acknowledges the traditional primary role of states in protecting human rights but also recognises the urgent need for the private sector to take a prominent role in advancing respect for rights.

While the Guiding Principles provide a useful foundation for future action, well before their adoption in 2011, many global companies were already involved in establishing or working within private compliance programs that were sometimes complementary to existing national laws and, at other times, superseded state efforts to protect workplace rights. The rise of and reliance on soft-law and private regulation to drive corporate compliance with human rights is symptomatic of the fact that governments in many of the countries where the goods are produced are unable or unwilling to implement improved working conditions. The growth and depth of soft-law mechanisms that have developed around the theme of corporate responsibility is in part an acknowledgement of the sluggish pace at which international (and often national) law develops and the political reality that there is likely to be limited appetite at present among states for the development of a new treaty focused specifi cally on business and human rights concerns. 3 But

2 The Special Representative commented in 2010 that the corporate responsibility to respect rights is a notion that has been gradually emerging and is “acknowledged in virtually every voluntary and soft-law instrument related to corporate responsibility, and now affi rmed by the Human Rights Council itself.” J. Ruggie, The UN “Protect, Respect and Remedy” Framework for Business and Human Rights (September 2010), http://198.170.85.29/Ruggie-protect-respect-remedy-framework.pdf (accessed 24 June 2013). This stands in contrast to earlier views by economist Milton Friedman, who argued that it was a “fundamental misconception of the character and nature of the free economy” for a corporation to have any concern other than maximisation of profi t. Milton Friedman , Capitalism and Freedom ( University of Chicago Press , 1962) , 133 ; and, more recently, David Henderson , Misguided Virtue: False Notions of Corporate Social Responsibility ( Institute of Public Affairs , 2001) ,  147 .

3 J. Ruggie, Treaty road not travelled (May 2008), www.hks.harvard.edu/m-rcbg/news/ruggie/Pages%20 from%20ECM%20May_FINAL_JohnRuggie_may%2010.pdf . However, recent developments and a call by Ecuador in August 2013 at the Regional Forum on Business and Human Rights for Latin America and the Caribbean, and later at UN Human Rights Council session in September 2013, for a legally binding international instrument on business and human rights to be concluded

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From Principles to Practice 389

these soft-law initiatives have become important tools in attempting to prevent and remedy corporate rights violations.

The logical involvement of the non-state sector (including companies, non-government organizations (NGOs), unions, industry bodies, and/or international organisations) has been a useful, if not suffi cient, tool to temper this governance gap. Private intervention alone is unlikely to be suffi cient to develop longevity and consistency around corporate compliance for human rights and, thus, for real change to occur, governments must get involved. Violations occurring in a far-fl ung factory in Bangladesh are not a problem that can simply be isolated or fi xed by focusing on improvements at the factory level. Attention also needs to be directed to the corporate and state policies and practices that are being foisted on the factory from within their borders and beyond, both by states and by the global buyers who place the orders in those factories. A blend of private and public regulation is required to tackle these inherent labor problems . How this unfolds in a world of volatile consumer markets that require increased fl exibility in production, rigid labor markets that do not allow fl exibility, and rising costs that incentivise cost cutting is challenging.

1. Re-Regulating the Business and Human Rights Landscape

As the global business and human rights agenda has evolved in the last three to four decades, we have witnessed the rise of and reliance on private regulation 4 as a means of driving consensus on how corporations should or could advance respect for human rights. International human rights law and its state-centric framework for protecting rights are proving inadequate to stem (or redress) the rise of corporate human rights violations and are proving to be more the backdrop for the development

within the UN system has revived discussion on this point. The instrument envisioned “would clarify the obligations of transnational corporations in the fi eld of human rights” and “provide for the establishment of effective remedies for victims in cases where domestic jurisdiction is clearly unable to” provide them. The declaration was supported by the African Group, the Arabic Group, Pakistan, Sri Lanka, Kyrgyzstan, Cuba, Nicaragua, Bolivia, Venezuela, and Peru. More than a hundred regional and international human rights organizations and social movements welcomed the petition. See:  Statement on behalf of a Group of Countries at the 24th session of the Human Rights Council, General Debate – Item 3 Transnational Corporations and Human Rights , Geneva, September 2013, http://business-humanrights.org/media/documents/statement-unhrc-legally-binding .pdf . Also see a response by John Ruggie, A UN Business and Human Rights Treaty? An Issues Brief , 28 January 2014, http://business-humanrights.org/media/documents/ruggie-on-un-business-human-rights- treaty-jan-2014.pdf and an update of 1 May 2014, http://www.business-humanrights.org/media/un_ business_and_human_rights_treaty_update.pdf .

4 Regulation as referred to in this chapter incorporates both formal and informal, legal and non-legal mechanisms or techniques designed to infl uence or at times coerce corporations to better respect and/ or protect human rights.

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of mechanisms to prevent and protect individuals from corporate human rights violations rather than the prism through which corporate accountability might be fi ltered. The unwillingness and/or inability of many governments to fulfi l their human rights obligations have led to protection gaps . All around the global marketplace, non-state actors have stepped in to fi ll this gap.

This transfer or sharing of regulatory authority from states to non-state actors is not so much ‘deregulation’ but rather what might be termed re-regulation 5 or even a regulatory renaissance. 6 The ongoing reliance on private regulatory mechanisms utilizes a combination of hard and soft laws to establish relevant standards that companies strive to achieve. The source of such hard law tends to be readily accessible international and national legislation focused on defi ning consistent standards for health and safety, wages, hours, and conditions of work. The source of soft-law standards is more diverse. While there is no entrenched defi nition of what constitutes soft law, in this context, it might commonly include instruments as diverse as those internationally formulated (other than a treaty) that contain ‘principles, norms, standards or other statements of expected behaviour’ 7 but also widely accepted codes of conduct that have been developed by a group of stakeholders as a mechanism to prevent corporate rights abuses. The Guiding Principles are the latest (and most authoritative) in a long line of soft regulatory techniques that rely in large part on private regulation that encourages but does not necessarily require a corporation to comply with human rights. 8

5 Peter Utting, Rethinking Business Regulation, from Self-Control to Social Control, United Nations Research Institute for Social Development, Technology, Business and Society Programme Paper Number 15, September 2005, 1 at 14. Available at http://www.unrisd.org/unrisd/website/document.nsf /462fc27bd1fce00880256b4a0060d2af/f02ac3db0ed406e0c12570a10029bec8/$FILE/utting.pdf .

6 Ibid ., 1; Richard M. Locke , The Promise and Limits of Private Power ( Cambridge University Press , 2013) ,  169 .

7 D. Shelton , “ Normative Hierarchy in International Law ,” American Journal of International Law 100 ( 2006 ):  291 , at 319. Also see Jaye Ellis, “ Shades of Grey:  Soft Law and the Validity of Public International Law,” Leiden Journal of International Law 25 . 2 (June 2012) , 313 – 334 . Also see David Vogel , “ Private Global Business Regulation,” Annual Review of Political Science 11 ( 2008) :  261 – 282 at 262, who refers to civil regulation as soft law and defi nes it as “socially focused voluntary global business regulations.”

8 Within the Guiding Principles, there is specifi c reference to legal compliance with national laws (Guiding Principle 23, for example; see n.1 2011 Guiding Principles), but the general principle establishing the corporate responsibility to respect human rights and conduct due diligence as a means of implementing this responsibility does not purport to stem from a legal requirement. For an overview of the challenges of utilizing private regulation and soft law in this fi eld, see Richard M. Locke , The Promise and Limits of Private Power , supra note 6 ; Andre Sobczak , “ Are Codes of Conduct in Global Supply Chains Really Voluntary: From Soft Law Regulation of Labour Relations to Consumer Law ,” Business Ethics Quarterly 16 . 2 ( 2006 ):  167–184; E. Pariotti , “ International Soft Law, Human Rights and Non-State Actors: Towards the Accountability of Transnational Corporations? ” Human Rights Rights Review 10 ( 2009 ):  139 – 155 ; L . Baccaro and V. Mele , “ For Lack of Anything Better? International

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What we are witnessing is a process of re-regulation whereby state and non-state actors are utilizing a combination of public and private regulation to improve the framework for corporate human rights compliance. The pivotal role played by non-state actors in this process is crucial in establishing a regulatory framework that encourages, cajoles, and sometimes threatens companies to comply with human rights standards. The role of the state and the possibilities for it to both complement and supplement private regulation so as to better protect human rights is also vital. Ultimately, this chapter proposes that the regulation of corporate activity with respect to human rights requires a multiplicity of stakeholders and a very nuanced mix of public and private regulation that may be diffi cult to replicate easily across different sectors, states, and cultural boundaries. While, in this fi eld, the state may no longer play the primary protection role ascribed to it in either international human rights law or the Guiding Principles, it remains an essential piece of the human rights enforcement puzzle, and greater attention needs to be paid to analysing what mix of international/domestic, state/non-state, and hard/soft regulatory mechanisms will be most effective in protecting human rights in the workplace.

2. The Rise of and Reliance on Private Regulation

For the last several decades, globalization has posed both challenges and opportunities for advancing the protection of human rights in the global marketplace. Signifi cant developments have been taking place in factories, fi elds, and offi ces all over the world, where a variety of stakeholders have been pushing and prodding corporations to adopt operational changes that will lead to sustained compliance with international human rights standards. Sometimes business has been proactive in seeking such changes; at other times it has been reluctant or simply absent. In today’s global economy, large companies in most industries have come to rely on a series of contractors and suppliers in a range of countries to produce their products. Today’s global supply chains link individual workers with large and small companies across national, political, and cultural boundaries, and ‘in a world of 80,000 transnational corporations, ten times as many subsidiaries and countless national fi rms, many of which are small and medium-sized enterprises,’ 9 any attempt to regulate corporate

Organizations and Global Corporate Codes ,” Public Administration 89 . 2 (2011): 451–470; Surya Deva , Regulating Corporate Human Rights Violations ( Routledge USA, 2012), 64 – 118 ; and Wesley Cragg “Business and Human Rights: A Principle and Value-Based Analysis,” in Business and Human Rights , ed. Wesley Cragg (Edward Elgar, 2012), 3–46.

9 Human Rights Council, Business and Human Rights: Further Steps toward the Operationalization of the “Protect, Respect and Remedy” Framework,” Report of the Special Representative of the Secretary-General on the issue of human rights and transnational corporations and other business enterprises (UN Doc A/HRC/14/27), 9 April 2010, para. 82, available at http://198.170.85.29/ Ruggie-report-2010.pdf [accessed 24 June 2013].

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behaviour will always be a challenge. What is becoming increasingly apparent is that for sustained improvements to occur, a multiplicity of stakeholders must be involved, including but not necessarily relying only on the state. Some of the most powerful global actors today are companies, not governments. 10 Logically, recourse to local laws and a system of enforcement and judicial relief in the host countries where global corporations operate should be the fi rst option for ensuring greater respect for human rights. However, the reality is that in many countries, this simply is not happening. In developing countries (but not exclusively so), laws are sometimes weak but enforcement weaker still, and corruption can be endemic – refl ecting chronic failures in developing a governmental order based on the rule of law. 11 Thus, reliance on the state to ensure human rights are protected remains a long-term proposition.

The development and implementation of private regulatory methods that do not rely on the role of the state as the ‘human rights protector’ include the incremental but now widespread adoption of codes, guidelines, principles – at the micro and macro levels – which are being used as mechanisms to drive corporate compliance with international human rights standards. 12 Such developments have urged and continue to urge a change in corporate culture that recognises that workers, wherever they are located, must be treated with dignity and respect. Slowly but surely, a paradigm shift is taking place that affects the way companies and society are increasingly viewing this issue, with the state being viewed as (possibly) part of the solution but not the solution. Companies, in particular global transnational companies, are ‘required’ to play a signifi cant role in developing a solution. ‘In the recent past, it was suffi cient for vanguard companies to do their best to avoid causing environmental and social damage. Now they are being asked to become a force for

10 For example, in its 2013 World Report, Human Rights Watch noted that “In 2011 alone, oil and gas behemoth ExxonMobil generated revenues of US$467 billion – the size of Norway’s entire economy. Walmart, the world’s third-largest employer with more than 2 million workers, has a workforce that trails only the militaries of the United States and China in size.” Human Rights Watch, World Report 2013 (USA, 2013), at 29.

11 Bangladesh provides a contemporary example of this. See Sarah Labowitz and Dorothée Baumann-Pauly, Business as Usual Is Not an Option: Supply Chains and Sourcing after Rana Plaza, April 2014, http://www.stern.nyu.edu/cons/groups/content/documents/webasset/con_047408.pdf .

12 The rise of private voluntary initiatives aimed at regulating corporate adherence to human rights has a rich but relatively brief history, is well documented, and includes prominent examples such as the Sullivan Principles regulating business conduct in South Africa during the apartheid era to more recent initiatives such as the Fair Labor Association or the Forestry Stewardship Council. See, for example, D. O’Rourke , “ Outsourcing Regulation:  Analyzing Nongovernmental Systems of Labor Standards and Monitoring,” Policy Studies Journal 31 . I ( 2003 ):  1 – 30 ; Elliott J.  Schrage, Promoting International Worker Rights through Private Voluntary Initiatives: Public Relations or Public Policy, A Report to the U.S. Department of State on behalf of The University of Iowa Center for Human Rights (January 2004), available at www.cfr.org/content/. . ./Schrage-DOS.pdf ; and D. Vogel , “ Private Global Business Regulation ,” Annual Review of Political Science 11 ( 2008 ):  261 – 282 .

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good, and discovering they cannot do it alone.’ 13 Thirty to forty years ago, very few companies acknowledged any affi rmative obligation to address workplace conditions in the factories of their foreign suppliers – factories they generally neither owned nor operated – but this concept is no longer anathema to many companies. 14 For many (but not all) companies, the question is no longer ‘Do we have an obligation to address workers’ rights in suppliers’ factories? It is ‘How do we do it, at what cost, and with whom do we collaborate in addressing the problems that exist?’ 15

Take, for example, the different corporate responses to two workplace disasters nearly thirty years apart. In December 1984, fourteen years after Milton Friedman’s acknowledgment of the limited scope of a corporation’s social responsibility, 16 a corporate catastrophe occurred in the Indian city of Bhopal. On the night of 2 December 1984, a massive leakage of toxic gases from a storage tank at a chemical plant resulted in the deaths of more than 3,000 people in its immediate aftermath and injured and subsequently killed thousands of others. 17 Some blame was attributed to the central and state Indian governments and their lax enforcement of safety laws and haphazard planning permissions, 18 but public attention also focused on the plant operator, Union Carbide India Limited, and its U.S.–based parent company, Union Carbide (UCC ). Although UCC exercised extensive control over its Indian subsidiary (evidenced not simply by share ownership or representation on the board of directors but also by involvement in ‘key decisions regarding issues such as, technology, plant design, safety . . . training of employees’ 19 ), UCC started shifting the blame for the accident to its subsidiary. The reaction of the principal companies involved was generally denial, obfuscation, and a lack of responsibility for the calamity that ensued, and liability was strictly defi ned in terms of legal accountability for the disaster. Litigation was pursued in both the American and

13 Ross Tieman, “Supply Chain: Groups Face Rising Concern on Safety,” Financial Times , June 11, 2013, http://www.ft.com/intl/cms/s/0/5bd48c1a-b7e2-11e2-9f1a-00144feabdc0.html#axzz2W3By2VWv .

14 See, for example, the companies profi led in Richard M. Locke , The Promise and Limits of Private Power , supra note 6 ; and the vast number of companies who have (at least in theory) embraced the concept of human rights via their involvement with the UN Global Compact.

15 Michael Posner, President, Human Rights First, Testimony before the United States Congressional Human Rights Caucus, “Human Rights and Brand Accountability: How Multinationals Can Promote Labor Rights,” 8 February, 2006, available at http://digitalcommons.ilr.cornell.edu/cgi/viewcontent .cgi?article=1012&context=codes (accessed 24 June 2013).

16 See note 2 and discussion at  note 30 . 17 According to offi cial government fi gures, 3,000 people died in the immediate aftermath, but this

fi gure was later revised upward: Bhopal Gas Tragedy Relief and Rehabilitation Department, Bhopal, State of Mahdya Pradesh, “Profi le,” available at www.mp.nic.in/bptrrdmp/profi le.htm . However, according to Amnesty International’s estimate, between 7,000 and 10,000 people died within the fi rst three days of the gas leak. Amnesty International, Clouds of Injustice: Bhopal Disaster 20 Years On (UK, 2004), 12.

18 Surya Deva, Regulating Corporate Human Rights Violations , supra note 8 , at 30. 19 Ibid ., 28.

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Indian courts with mixed results. 20 The action against the parent company, UCC, was ultimately dismissed and the Indian case settled. Bhopal remains one of the modern world’s worst industrial accidents, and, as a legal precedent, it is most noteworthy for highlighting the limitations of the law and the lack of justice ultimately delivered to those worst affected. 21 So, in the nearly thirty years since, as corporate violations of human rights have continued to occur, what, if anything, has changed in terms of corporate and public perceptions of a company’s responsibility to act and provide redress in the face of such a tragedy?

In April 2013, the Rana Plaza building in Dhaka, Bangladesh, collapsed. The building housed fi ve garment factories, and more than 1,100 workers were killed. Interest from the world’s media immediately centred on the global companies outsourcing production to the garment workers in that building. Questions focused on the corporate responsibilities of these global buyers  – legal or otherwise  – in both preventing and redressing this workplace disaster. The ease with which modern technology distributed disturbing images of those killed and maimed in these factories no doubt played a key role in capturing corporate attention. 22 In the aftermath of the tragedy, global press reports focused primarily on the role and involvement of the private sector in remedying this problem rather than on the Bangladeshi government and its clearly inadequate regulatory enforcement of human rights and labor standards. 23 The fact that direct legal liability may be very diffi cult to prove in linking the global fi rms with the collapse of the factory was not portrayed in the media as a barrier to responsibility.

In the six months following the Rana Plaza building collapse, three different initiatives formed, all with the stated aim of improving working conditions inside Bangladeshi factories. In May 2013, a group of predominantly European apparel

20 In re: Union Carbide Corporation Gas Plant Disaster at Bhopal, India, in December 1984. MDL Docket No. 626, U.S. District Court, Southern District of New York, Ordered November 8, 1985. Interlocutory Application No. 19, Filed in Court of District Judge, Bhopal, in Regular Suit No. 1113 of 1986, Date, February 4, 1986; Order 05-04-1989 in Civil Appeal Nos. 3187–89, Union Carbide Corporation v. Union of India , Supreme Court of India.

21 Litigation is still ongoing in this matter, and in recent reports, Amnesty International has consistently highlighted that victims are still waiting for justice. See http://www.amnesty.org/en/news/28-ye ars-later-women-bhopal-still-waiting-justice-2012-12-03 and Amnesty International, Press Release, “India: Court Decision Requires Dow Chemical to Respond to Bhopal Gas Tragedy,” July 23, 2013, https://www.amnesty.org/en/for-media/press-releases/india-court-decision-requires-dow-chemic als-respond-bhopal-gas-tragedy-2013 .

22 See Julfi kar Ali Manik, Steven Greenhouse, and Jim Yardley, “Western Firms Feel Pressure as Toll Rises in Bangladesh,” New York Times , April 25, 2013, http://www.nytimes.com/2013/04/26/world/asia/ bangladeshi-collapse-kills-many-garment-workers.html?pagewanted=all&_r=0 ; and Dan Viederman, “Supply Chains and Forced Labor after Rana Plaza: Lessons Learned,” The Guardian, May 30, 2013, http://www.guardian.co.uk/global-development-professionals-network/2013/may/30/rana-plaza -bangladesh-forced-labour-supply-chains and on Twitter:  https://twitter.com/TheRanaPlaza .

23 See Sarah Labowitz and Dorothée Baumann-Pauly, n.11.

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companies developed the Accord on Fire and Building Safety, 24 quickly followed in June by the establishment of the Alliance for Bangladesh Worker Safety, made up of North American retailers including Walmart and Gap. 25 These two initiatives demonstrate ‘regulatory renaissance’ at work by both recognizing the limited governmental capacity to provide a short-term remedy to prevent further disasters and accepting that corporate social responsibilities extend beyond those that can be defi ned in stark legal terms. These initiatives adopt a collective workplace safety standard and auditing plan that essentially privatizes aspects of workplace safety in respect of the remediation of safety threats. Together, the plans ‘encompass fi nancial commitments of almost $250 million, plus up to an additional $100 million in low-cost loans to help pay for building upgrades.’ 26 This utilization of non-state actors to protect human rights builds on state efforts in promulgating human rights standards but also explicitly acknowledges the state’s limited enforcement capacity and outsources the implementation of the proposed protection regime to the non-state sector. 27

Several months later, in October 2013, the International Labour Organization (ILO) announced a three-year initiative to improve Bangladesh’s garment factories. 28 The ILO initiative, co-sponsored by the Bangladesh government, will conduct a fi re and building safety assessment on 1,000 to 1,500 factories and run safety and health awareness training. The $24.1 million project – funded mainly by the British and Dutch governments – also aims to provide skills training to survivors of the Rana Plaza building collapse. This initiative uses government funds to enforce national and international regulations and aims to build the capacity of the Bangladesh government to enforce safety standards across a broad spectrum of local factories. In the interim, the private funds of European and American brands are at work, improving a narrower range of factories that are linked to the companies via their supply chain. 29 While the competing nature of these three initiatives potentially

24 See the Accord at http://www.bangladeshaccord.org/ . 25 See the Alliance at http://www.bangladeshworkersafety.org/ . 26 Sarah Labowitz, “The $250 Million Commitment to Bangladesh’s Factories Misses the

Point,” July 19, 2013, Quartz. Available at http://qz.com/105852/the-250-million-commitment -to-bangladeshs-factories-misses-the-point/ .

27 While schemes such as these predominantly operate in developing countries where governments are more commonly unable or unwilling to regulate corporate compliance with human rights, multistakeholder initiatives operate in a variety of countries largely driven by the location of the manufacturing or resource base of the goods being produced. The Fair Labor Association, for example, monitors factories in Bangladesh along with those in more developed economies such as China and Turkey.

28 See ILO, “Improving Working Conditions in the Ready-Made Garment Sector,” at http://www.ilo.org/ dhaka/Informationresources/Publicinformation/Pressreleases/WCMS_226720/lang–en/index.htm .

29 For a discussion on the benefi ts and shortcomings of these developments in Bangladesh, see Sarah Labowitz and Dorothée Baumann-Pauly,  supra note 11 .

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makes implementation all the more challenging, it also recognizes that potential solutions must be multi-pronged and may need to co-exist, offering workplaces a mix of public and private regulation that has the potential to fi ll gaps that another program may overlook. A sub-contracting factory that does not have direct relationships with Western brands may not garner the attention of either the Accord or the Alliance but may fall within the parameters of the ILO project. This is the essence of re-regulation, utilizing public and private regulation that sources standards from international and national legislation to create real reform of workplace safety that encompasses, in this case, a large proportion of Bangladesh’s garment industry. While it is limited to one country and one sector, one can see the promise of this regulatory renaissance, but it is also not without its challenges.

3. From Principles to Practice

Writing in 1970, economist Milton Friedman argued that a company possesses the social responsibility only ‘to use its resources and engage in activities designed to increase its profi ts so long as it stays within the rules of the game, which is to say, engages in open and free competition without deception or fraud.’ 30 Writing more than four decades ago, Friedman narrowly defi ned corporate social responsibility in legal terms, but developments since then have seen the emergence of a substantial body of soft law which exemplifi es a broader and less legalistic approach toward the incorporation of and responsibility for human rights by the corporate sector.

As was exemplifi ed by the non-state sector’s response to the Bangladeshi tragedy, the practical protection of human rights is being pursued at the ground level by civil society and international institutions acting in concert with business. The reasons that the various codes, guidelines, and principles have proliferated in the last three to four decades are multifaceted (including an increase in pressure on companies from NGOs and a willingness on the part of some companies to adapt corporate strategies to incorporate such codes), but it is also clear that the development of these initiatives is in part a response to an inadequate legal framework. There remain very few legal obligations dealing with human rights that bind corporations operating transnationally. 31 This lack of clear legal liability has been central to the creation of the permissive international ‘human rights–free’ environment 32 in which some

30 Milton Friedman, New York Times Magazine , September 13, 1970 122. 31 David Kinley and Junko Tadaki , “ From Talk to Walk: The Emergence of Human Rights Responsibilities

for Corporations at International Law ,” Virginia Journal of International Law 44 ( 2003 –2004):  931 , 944 – 947 .

32 Olivier De Schutter, Extraterritorial Jurisdiction as a Tool for Improving the Human Rights Accountability of Transnational Corporations , November 2006. Available at http://www.reports-and-materials.org/ Olivier-de-Schutter-report-for-SRSG-re-extraterritorial-jurisdiction-Dec-2006.pdf .

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corporations now operate and the parallel increase in the development of soft-law mechanisms to regulate corporate behaviour. In spite of this, or more accurately because of this, a plethora of codes and guidelines have been established that, with varying levels of success, seek to take on the role of the state in encouraging adherence to human rights standards. 33

For example, in 2011, after persistent criticism about the working conditions at Foxconn, (one of Apple’s principal suppliers), 34 Apple agreed to allow the non-profi t Fair Labor Association (FLA) access to some Foxconn factories to assess compliance with Chinese legal requirements and the FLA’s Workplace Code. 35 Multi-stakeholder initiatives such as the FLA, which is a collaborative effort of companies, universities and colleges, and civil society organizations, epitomize the private regulatory mechanisms that have developed with the lofty goal of establishing a practical framework for human rights protection. FLA’s subsequent audits of Foxconn revealed multiple labor and human rights violations that violated both Chinese laws and FLA code standards, including infractions relating to hours of work, health and safety, compensation, and industrial relations. 36 The FLA, along with the principal companies involved, then started to develop a plan to remedy these violations. The FLA is only one of a series of multi-stakeholder initiatives that emerged in the 1990s focused on the apparel sector, 37 in which companies work in partnership with civil society to attempt to regulate unregulated jurisdictions. In this form of re-regulation, private actors are delivering public goods such as labor inspections, traditionally a state function; but the assessable standards are a mix of public and private regulations. This acceptance (albeit often reluctantly) by (some) businesses of their human rights responsibilities is indicative of the transformation of the rules of the game and an acknowledgement that the rules can no longer be framed in narrow and legalistic terms.

33 See Utting, supra note 5 , 14–15. 34 For a summation of some of these criticisms, see Aditya Chakrabortty, “The Woman Who Nearly

Died Making Your iPad,” The Guardian, 5 August 2013, available at http://www.theguardian.com/ commentisfree/2013/aug/05/woman-nearly-died-making-ipad ; and China Labor Watch, Beyond Foxconn: Deplorable Working Conditions Characterize Apple’s Entire Supply Chain , June 27, 2012. Available at http://www.chinalaborwatch.org/pdf/2012627-5.pdf .

35 FLA Workplace Code of Conduct, http://www.fairlabor.org/labor-standards . 36 Fair Labor Association, Independent Investigation of Apple Supplier, Foxconn, Report Highlights

(March 2012). Available at http://www.fairlabor.org/sites/default/fi les/documents/reports/foxconn_ investigation_report.pdf .

37 Other multi-stakeholder initiatives include Social Accountability International, the Ethical Trading Initiative, and the Fair Wear Foundation. Worldwide Responsible Apparel Production (WRAP) is an industry grouping. Such voluntary initiatives set up to regulate supply chains or hold companies accountable vary widely, and some have failed to agree on the need for external audits with transparent results. This shortcoming has arguably made them less effective and credible; http://www.wrapapparel.org/ .

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The Guiding Principles on Business and Human Rights, the latest and most authoritative to date of a long line of soft-law standards designed to curb corporate rights violations, unabashedly assert a corporation’s responsibility to respect human rights. 38 This corporate responsibility, the UN Special Representative reasoned, emerged not from law but from the basic expectation society has of business: an expectation that companies will do no harm. 39 The Guiding Principles stipulate that the corporate responsibility to respect human rights ‘means that they [companies] should avoid infringing on the human rights of others and should address adverse human rights impacts with which they are involved.’ 40 The explanatory Commentary accompanying the Principles states that ‘the responsibility to respect human rights is a global standard of expected conduct for all business enterprises wherever they operate [and that] [i] t exists independently of States’ abilities and/or willingness to fulfi l their own human rights obligations, and does not diminish those obligations.’ 41

What does this mean in practice, and how do such top-down announcements from the UN fi lter down to impact workers’ rights on the fl oor of a sub-contracting factory in Bangladesh? To some, the loose language of corporate responsibility rather than obligation implies an acceptance of a ‘world where companies are encouraged, but not obliged, to respect human rights’ 42 and requires few real changes in the way business operates. ‘The soothing promise of responsibility can defl ect public attention from the need for stricter laws and regulations.’ 43 Responsibility is distinguished from accountability, and corporations interpreting these principles in practice may choose to take their cue (or not) from a mix of international standards selectively embodied in a soft-law format.

Following this line of reasoning, some argue that it is illegitimate for private companies to be conducting labor inspections and that resources should rather be devoted to strengthening public labor administration systems. 44 The combination of utilizing soft-law standards and enforcement by private actors while fi lling a governance gap left open by the state attracts reasonable criticism around the selective nature of the standards monitored and the perennial problems of leaving

38 Human Rights Council, 2011 Guiding Principle, supra note 1 Principle 11 [II.A.11]. 39 Human Rights Council, 2008 report, supra note 1 [9] and [24]. 40 Human Rights Council, 2011 Guiding Principles, supra note 1 , Guiding Principle 11 [II.A.11]. 41 Ibid . 42 A. Ganesan, Human Rights Watch, “UN Human Rights Council:  Weak Stance on Business

Standards,” 16 June 2011. Available at www.hrw.org/news/2011/06/16/un-human-rights-council- weak-stance-business-standards . See also AFL-CIO, “Responsibility Outsourced:  Social Audits, Workplace Certifi cation and Twenty Years of Failure to Protect Worker Rights,” April 23, 2013. Available at http://www.afl cio.org/Learn-About-Unions/International-Labor-Movement/ Responsibility-Outsourced-Report .

43 R. B. Reich , Supercapitalism: The Transformation of Business, Democracy and Everyday Life ( Knopf , 2007 ), 170 , quoted in Locke, n.6, 157.

44 AFL-CIO, supra note 42 , 17.

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the ‘fox guarding the henhouse.’ 45 In some cases, the standards monitored by some multi-stakeholder initiatives set a lower bar than that required by local law, 46 and some initiatives lack independent auditing and transparency. 47 Many of the soft-law codes and guidelines that have multiplied in this sector in the last three to four decades exhibit these types of problems.

While some credence can be given to the argument that these codes, guidelines, and principles have emerged simply because there is a lack of anything better and/ or as a tactic for avoiding government regulation, the use of soft law can also be a deliberate strategic choice because it is attractive to the participation of a broad group of stakeholders (particularly business and sometimes government). The attraction of such soft law (to some participants) can be easily understood if the standards are viewed as containing aspirational goals that aim for the best possible scenario with limited constraints if such goals are not met. But soft law is not necessarily commensurate with soft results. Any clear demarcation between hard and soft law is challenging 48 and, while some may argue that ‘the essence of any soft law rule is that it is not binding’ 49 in this particular fi eld, differentiation between soft and so-called hard (or legally binding) law is not binary but one that should be viewed as developing on a continuum. What is legally sanctioned is distinguishable from activities that are not, but reputational sanctions can be crucial to business. 50 The reality is that, not unlike the global framework for enforcing international human rights law, such initiatives are only as strong as their members choose to make them, and they do not apply to those that do not want to join them. The potentially fl exible language of the Guiding Principles’ corporate responsibility to respect principle (that is, it is a principle not ‘law’) was deliberately adopted in contrast to the legal protection duties it ascribes to states that are grounded in international human rights

45 Commission on Human Rights, “Interim Report of the Special Representative of the Secretary-General on the Issue of Human Rights and Transnational Corporations and Other Business Enterprises,” E/CN.4/2006/97 (22 February 2006), [53].

46 For example, in the Apple-Foxconn case, the FLA Workplace Code required a maximum of 60 hours worked per week (regular and overtime), while Chinese law limits work to 40 hours per week and a maximum of 36 hours overtime per month, potentially meaning a maximum of 49 hours per week. FLA’s audit found both standards had been exceeded. The reality is that the Chinese legal limits are not enforced: Fair Labor Association, n.36, 8.

47 See, for example, the Worldwide Responsible Apparel Production (WRAP):  http://www.wrapapparel .org/ , supra note 37 .

48 A.E. Boyle , “ Some Refl ections on the Relationship of Treaties and Soft Law,” International and Comparative Law Quarterly 48 ( 1999): 901 , at 901–902.

49 A. D’Amato , “ Softness in International Law: A Self-Serving Quest for New Legal Materials: A Reply to Jean d’Aspremont ,” European Journal of International Law 20 ( 2009 ):  897 at 899.

50 Chikako Oka , “ Accounting for the Gaps in Labour Standard Compliance:  The Role of Reputation-Conscious Buyers in the Cambodian Garment Industry,” European Journal of Development Research 22 . I ( 2010 ):  59 – 78 .

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law. What distinguishes the Guiding Principles from earlier UN efforts to regulate corporations with respect to human rights 51 is the deliberate decision to move away from pursuing an explicit legal connection between international human rights law and corporations and rely on a more amorphous but broader societal expectation that attaches to companies. Such looseness in language can affect how consistently the Principles are interpreted, who they attach to, and how compliance is coerced, but it may also allow for participation of a broader set of stakeholders that may be willing to adopt and operationalize the Principles than might otherwise be involved.

One of the many challenges associated with the Guiding Principles is their practical implementation . While, theoretically, emphasis is placed on the primary protective duty of the state to safeguard human rights, it is increasingly obvious, from a practical perspective, that in many markets, this needs to be supplemented by private actors. 52 The Guiding Principles’ recognition of the corporate responsibility to respect as the second (and complementary) pillar of the UN framework is acknowledgement of this. The capacity of many national governments , along with venerable institutions like the ILO, to stem rights violations is limited, and the decline of state-backed labor inspections and the ferocious appetite of the global marketplace have quite simply overwhelmed most national systems of labor market regulation. 53 Even developed market economies have trouble maintaining adequate levels of inspection. 54 The need for private actors to take responsibility for labor inspection remains and will probably grow. Foxconn is China’s largest

51 For example, see United Nations Sub-Commission on the Promotion and Protection of Human Rights, “Norms on the Responsibilities of Transnational Corporations and Other Business Enterprises with Regard to Human Rights,” E/CN.4/Sub.2/2003/12/Rev.2 (2003). And more generally on earlier UN efforts, see P. Utting, UN-Business Partnerships: Whose Agenda Counts? Paper presented at a seminar on Partnerships for Development or Privatization of the Multilateral System, Oslo, 8 December 2000, 2.  Available at www.unrisd.org/unrisd/website/document.nsf/d2a23ad2d50cb2a280256eb300385855/ a687857bd5e36114c1256c3600434b5f/$FILE/utting.pdf .

52 Locke, n.6, 157. 53 One positive example of how the synergy between the public and private sectors can work to improve

labor conditions is the ILO’s Better Work program, which is a collaboration between the ILO and the International Finance Corporation (IFC) focused on the application of labor standards in private sector development. The Better Factories Cambodia project, launched in 2001, has often been held up as providing a concrete example of how international standards, together with strong monitoring and trade incentives, can usefully be combined to form a strong and sustainable basis for improving working conditions (see discussion at n.93). However, for a contrary view, see International Human Rights and Confl ict Resolution Clinic Stanford Law School & Worker Rights Consortium, Monitoring in the Dark:  An Evaluation of the International Labour Organization’s Better Factories Cambodia monitoring and reporting program (2013):  http://www.workersrights.org/linkeddocs/Monitoring-In- The-Dark-Stanford-WRC.pdf .

54 Lance A. Compa , Unfair Advantage:  Workers’ Freedom of Association in the United States under International Human Rights Standards ( Cornell University Press , 2004 ). Also Human Rights Watch, Blood, Sweat, and Fear: Workers’ Rights in U.S. Meat and Poultry Plants, 25 January 2005, available at http://www.hrw.org/en/reports/2005/01/24/blood-sweat-and-fear .

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private employer, 55 and, in spite of this, or perhaps because of this, state-regulated labor inspections were inadequate to address the ongoing rights violations in the factories. No socially responsible company wants to be publicly associated with child labor, forced labor, or unsafe working conditions in the production of their goods, so the need to perform due diligence to ensure that labor and human rights standards are respected, even in jurisdictions where labor inspectors are active, is often a necessity.

The ideal situation would be one in which non-state actors complement the work of the state by mobilising resources to protect human rights that are comprehensively defi ned by reference to international standards. The work of the non-state actors is not to relieve states of their duties or selectively determine what workplace standards are relevant to their operations but to assist in building the capacity of governments to assume or resume their obligations to improve working conditions. That synergy has been hard to capture, and in many states where violations are rampant, their public agencies are either in denial or in bad faith about the lamentable state of labor law enforcement in their jurisdictions. 56 Reducing corporate violations of workers’ rights is a process of progressive realisation. While a diverse range of initiatives aimed at curbing violations of workers’ rights has proliferated in recent decades, it is also clear that such initiatives ‘have been unable to stem the fl ow of human rights violations by TNCs.’ 57 This should not be taken as an indication that such measures are altogether devoid of merit. Initiatives that have relied on the development of soft law via such tools as codes of conduct can play a vital role in internalising human rights norms within corporations and solidifying the notion that corporations have duties with respect to shareholders and stakeholders (including workers in their supply chain) alike – a process that in time ‘can shape the standards of care that are legally expected of business.’ 58

55 Fair Labor Association, supra note 36 , 1. 56 Bangladesh is a prime example of this, and the decision by the U.S. government in June 2013 to suspend

Bangladesh’s trade privileges with the United States was an attempt by the U.S.  administration to increase the pressure on the Bangladeshi government to act more quickly to improve workers’ rights. The involvement of the Bangladesh government in the 2013 ILO factory initiative might be interpreted as a sign that such pressure was effective. See Steven Greenhouse, “Obama to Suspend Trade Privileges with Bangladesh,” The New York Times, June 27, 2013; http://www.nytimes.com/2013/06/28/business/ us-to-suspend-trade-privileges-with-bangladesh-offi cials-say.html?emc=edit_na_20130627&_r=0 .

57 David Kinley and Rachel Chambers , “ The UN Human Rights Norms for Corporations: The Private Implications of Public International Law ,” Human Rights Law Review 6 . 3 ( 2006 ):  491 .

58 Halina Ward, Legal Issues in Corporate Citizenship , International Institute for Environment and Development, February 2003, iii, available at http://pubs.iied.org/pdfs/16000IIED.pdf . The much larger issue that cannot be fully explored in this chapter deals with the diversity and variance in codes of conduct and other soft-law standards in this fi eld. It is almost impossible to even compare some of the different multi-stakeholder initiatives, as they operate according to individualistic structures peculiar to their particular sectors. For example, the Voluntary Principles on Security and Human Rights ( http://www.voluntaryprinciples.org/ ) has a high level of state and corporate involvement but has been persistently criticized for its lack of implementation and enforcement mechanisms. Meanwhile, an initiative like the FLA, which operates primarily in the apparel and footwear sector,

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But relying purely on either the blind faith of market forces or the state to curb corporate violations has its challenges and, ultimately, is likely to have limited longevity in bringing about sustained workplace improvements. 59 To move from the development of these soft-law principles to their practical implementation requires articulated regulation by a multiplicity of stakeholders. In essence, re-regulation relies on a form of ‘networked governance’ 60 that places corporate behaviour under the scrutiny of not only states but also NGOs, unions, industry bodies, and international organizations. Private regulatory mechanisms that borrow standards from both hard- and soft-law instruments may transcend but also complement the traditional and formal regulatory role played by states in protecting human rights. This form of regulatory renaissance is not so much ‘governance without government’ 61 but rather governance that recognizes the limitations of government and seeks to supplement those regulatory gaps by directly involving other crucial stakeholders.

4. Blending Public and Private Regulation: The Changing Role of the State

In its 2013 World Report, Human Rights Watch stridently makes the case for a more prominent – practical not just theoretical – role to be played by states in regulating corporate compliance with human rights : ‘[w] e have nearly reached the paltry limits of what can be achieved with the current enforcement-free approach to the human rights problems of global companies. It is time for governments to pull their heads out of the sand, look the problem they face in the eye, and accept their responsibility to oversee and regulate company human rights practices.’ 62 Human Rights Watch’s argument is fortifi ed by the many examples of corporate irresponsibility it has tabulated over the years, 63 including several in which companies have professed to be operating according to a human rights code of conduct. Reasserting the role of the state in improving workplace conditions does not necessarily mean, as one commentator puts it, ‘a return to traditional command control regulation [as] [t]he limits of that approach are well known.’ 64 What is needed is some level

has no governmental involvement (but was formed partly at the behest of government) and is stronger on compliance but has been criticized for its lack of union and broad civil society participation.

59 Locke, supra note 6 , 157. 60 Baccaro and Mele, supra note 7 , 453. 61 Vogel, n.12, 263. 62 Human Rights Watch, supra note 10 , 30. 63 See Human Rights Watch reports at https://www.hrw.org/topic/business . 64 Locke, supra note 6 , 2. Command and control regulation might be loosely defi ned as direct regulation

of a company, industry, or activity by legislation that states what is permitted and what is not.

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of involvement by the state to harden the ‘societal expectations’ foisted on some companies and more readily assumed by others: 65 a blending of public and private regulation or re-regulation.

It is reasonable to argue that compliance by companies with soft-law human rights standards is more likely if some aspects of those initiatives encouraging certain behaviours are mandated in the form of a ‘hard’ law requirement. 66 Such requirements can take various forms, and one obvious area where this might be effective in the current climate is government-imposed human rights due diligence or specifi c reporting requirements on companies. 67 These obligations could be mandated via domestic legislation (operating extraterritorially) to ‘harden’ principles that are currently cast in a soft format.

The Guiding Principles, for example, encourage companies to conduct due diligence as a means by which companies might discharge their responsibility to respect rights. 68 Such due diligence involves companies conducting a human rights risk assessment as part of their business operations, but the parameters of such due diligence are not clearly defi ned. 69 There is no legal obligation in the Guiding Principles either to conduct such an assessment or to publish its results. However, the hope or expectation that some companies might willingly adopt such responsibilities stems from experience over the last few decades of some companies who have been involved in multi-stakeholder initiatives that require companies to integrate human rights responsibilities into their modus operandus . The Guiding

65 The fact that states have a duty to protect from third-party violations is non-controversial. How far that obligation extends and whether it should be applied extra-territorially is far less settled; see Human Rights Council, 2008 report, supra note 1  [18].

66 For example, a recent briefi ng paper by a European NGO (The Center for Research on Multinational Corporations (SOMO) at http://www.somo.nl/ ) examined the due diligence efforts of 186 companies that are listed in Europe and make use of the minerals covered by s. 1502 of the Dodd–Frank Wall Street Reform and Consumer Protection Act (Pub.L. 111– 203, H.R. 4173)  (see discussion at n.82). The results indicated that only a small percentage of European Union (EU)– listed companies are directly affected by Dodd Frank 1502 and are therefore required to publicly disclose their use of confl ict minerals, and the large majority of companies that are not required to comply with Dodd Frank 1502 simply do not conduct human rights due diligence on confl ict minerals. SOMO, “Confl ict Due Diligence by European Companies,” November 2013. Available at http://www.somo.nl/publications-en/Publication_4003?utm_source=SOMO+Alert&utm_campaign =e3922a78cd-SOMO_Alert_Conflict_Minerals10_23_2013&utm_medium=email&utm_term =0_20c962ad76-e3922a78cd-318982993 .

67 For a discussion of (now) failed legislative attempts in the United States, Canada, and Australia to impose national human rights standards on companies regardless of where they operate, see Adam McBeth, “ A Look at Corporate Code of Conduct Legislation ,” Common Law World Review 33 ( 2004 ):  222 , 251.

68 Human Rights Council, 2011Guiding Principles, supra note 1 , 17 [II.A.17] and 18 [II.A.18]. 69 For more on this, see J. Nolan , “ The Corporate Responsibility to Respect Human Rights: Soft Law or

Not Law? ” in Human Rights Obligations of Business: Beyond the Corporate Responsibility to Respect? , eds. S. Deva and D. Bilchitz ( Cambridge University Press , 2013) , 138 – 161 .

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Principles leave a signifi cant amount of ‘wiggle room’ for companies in setting the parameters of due diligence and note that:

Human rights due diligence:

(a) Should cover adverse human rights impacts that the business enterprise may cause or contribute to through its own activities, or which may be directly linked to its operations, products or services by its business relationships . . . 70

The text of this provision is nebulous and open to interpretation. Whether the ope- rations of a sub-contracting factory in Bangladesh can be ‘directly linked’ to its U.S.– based buyer is debatable, and with no legal requirement to conduct due diligence, compliance is likely to be patchy and inconsistent. Selective implementation of this principle is also likely to be furthered by the Commentary attached to the Guiding Principles, which states that ‘[w] here business enterprises have large numbers of entities in their value chains it may be unreasonably diffi cult to conduct due diligence for adverse human rights impacts across them all.’ 71 States, however, could supplement and strengthen this process by legislating to require companies they regulate to carry out such due diligence and set the parameters for what it should incorporate.

Articulating the reach of a state to impose such obligations (and therefore defi ning which companies a state might regulate) opens the proverbial bag of worms. Should (or could) such regulations extend beyond a parent company to its subsidiary operating in India or down its supply chain to its contracted supplier factories? Although, in most jurisdictions, national law regulates corporate activities that affect human rights, including labor rights, anti-discrimination law, environmental protection, and criminal law, domestic legislation typically does not apply extraterritorially. However, several UN bodies have, in the last few decades, taken an expansive approach on who and what a state might regulate in the pursuit of protecting human rights. For example, the UN Committee on Economic, Social and Cultural Rights, when considering how states might protect the right to health , noted that state actions might need to cross national boundaries.

To comply with their international obligations . . . States parties have to respect the enjoyment of the right of health in other countries, and to prevent third parties from violating the right in other countries, if they are able to infl uence these third parties by way of legal or political means . . . 72

Postulating two years later in respect to protecting an individual’s right to water , the same UN Committee called upon states ‘to prevent their own citizens and

70 Human Rights Council, 2011 Guiding Principles, supra note 1 , 17 [II.A.17]. 71 Human Rights Council, 2011 Guiding Principles, supra note 1 , 17 [II.A.17] (Commentary). 72 Committee on Economic, Social and Cultural Rights (CESCR), “General Comment 14, The right to

the highest attainable standard of health (art. 12),” UN Doc E/C.12/2000/4, 11 August 2000 [39].

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companies from violating the right to water of individuals and communities in other countries [w] here States parties can take steps to infl uence other third parties to respect the right, through legal or political means. . . .’ 73

Despite this expansive and pragmatic approach taken by the UN Committee on Economic, Social and Cultural Rights that encourages states to protect individuals from corporate harms wherever they occur, the Guiding Principles adopted a more conservative view as to whether a state might regulate corporate activities that extend beyond its borders and jurisdiction. The Guiding Principles note that ‘States must protect against human rights abuse within their territory and/or jurisdiction by third parties, including business enterprises.’ 74 The Commentary attached to Guiding Principle 2 further elaborates on these territorial and jurisdictional limits by noting the possibilities open to states to broaden and deepen the scope of the duty to protect but does not go so far as to suggest states are obliged to act in this regard. 75

The Guiding Principles’ rather limp stance in recognising but not requiring states to regulate companies extraterritorially turns its back on a window of opportunity offered by the UN Committee on Economic, Social and Cultural Rights in recommending an assertive extraterritorial approach to protection. The Maastricht Principles on Extraterritorial Obligations of States in the area of Economic, Social and Cultural Rights 76 developed by a group of experts in September 2011 takes up the challenge of more solidly integrating international human rights law with the realities of the global economy and the transnational operations of business by declaring that “[a] ll States must take necessary measures to ensure that non-State actors which they are in a position to regulate . . . such as transnational corporations and other business enterprises, do not nullify or impair the enjoyment of economic,

73 Committee on Economic, Social and Cultural Rights (CESCR), “General Comment 15: The right to water,” UN Doc. E/C.12/2002/11 (20 February 2003), [31].

74 Human Rights Council, 2011 Guiding Principles, supra note 1 , Guiding Principle 1 (I.A.1). 75 The Commentary attached to the Guiding Principles states:  At present States are not generally

required under international human rights law to regulate the extraterritorial activities of businesses domiciled in their territory and/or jurisdiction. Nor are they generally prohibited from doing so, provided there is a recognized jurisdictional basis. Within these parameters some human rights treaty bodies recommend that home States take steps to prevent abuse abroad by business enterprises within their jurisdiction. There are strong policy reasons for home States to set out clearly the expectation that businesses respect human rights abroad, especially where the State itself is involved in or supports those businesses. The reasons include ensuring predictability for business enterprises by providing coherent and consistent messages, and preserving the State’s own reputation.” Human Rights Council, 2011 Guiding Principles, supra note 1 (I.A.2).

76 Maastricht Principles on Extraterritorial Obligations of States in the area of Economic, Social and Cultural Rights (29 February 2012)  (Maastricht Principles); http://www.lse.ac.uk/humanRights/ articlesAndTranscripts/2011/MaastrichtEcoSoc.pdf ; Olivier De Schutter , Asbjørn Eide , Ashfaq Khalfan , Marcos Orellana , Margot Salomon , and Ian Seiderman , “ Commentary to the Maastricht Principles on Extraterritorial Obligations of States in the Area of Economic, Social and Cultural Rights ,” Human Rights Quarterly 34 ( 2012 ):  1084 – 1169 at 1135.

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social and cultural rights.” 77 Maastricht Principle 25 then goes on to clarify that states will be in a position to regulate such corporations if the corporation, or its parent or controlling company, has its centre of activity, is registered or domiciled, or has its main place of business or substantial business activities, in the State concerned.” 78

When looking for examples of how a state might reasonably regulate corporate activities beyond its borders, one model of extraterritorial legislation that has had a widespread impact on the private sector is the U.S. Foreign Corrupt Practices Act . 79 Adopted in 1977, it has infl uenced the way in which U.S. businesses operate abroad and has changed the global business environment more generally with respect to corruption. Setting a precedent for how a legislative model can reverberate globally, the U.S. act was followed into operation by the OECD Convention on Combating Bribery of Foreign Public Offi cials in International Business Transactions and the

77 Maastricht Principles, supra note 76 , Principle 24 at 5. 78 Ibid ., Principle 25 at 5 and on a related issue with respect to determining the nationality of a

TNC for the purpose of determining the judicial fora in which claims against a TNC may be heard; see the Barcelona Traction Case (New Application:  1962)  ( Belgium v.  Spain ) [1970] ICJ Rep 3, where the International Court of Justice held that the nationality of a corporation is to be determined by reference to the state in which the TNC is incorporated. This does not, of course, surmount the problems posed by the separation of legal personality recognised throughout the common law world; nor does it dispense of the procedural issues that arise in transnational claims. It does, however, mean that a corporation incorporated, for example, in Australia can in theory be sued in the courts of Australia based on actions committed in another jurisdiction. However, the expansive approach taken in the Maastricht Principles stands in contrast to the approach of the U.S. Supreme Court in a 2013 decision examining the extraterritorial liability of corporations for human rights violations. The decision in Kiobel v. Royal Dutch Petroleum (133 S.Ct. 1659), while focused exclusively on the jurisdictional limits of piece of legislation – the Alien Torts Claims Act (ATCA)  – complicates the territorial question a little further. In Kiobel , a majority of the court further restricted – though did not close the door to – future litigation involving the actions taken by global companies outside the United States, especially for non–U.S.–based companies. The justices split fi ve to four in their reasoning, with the majority relying on the presumption against extraterritoriality arguing that nothing in the wording, logic, or history of the ATCA showed that Congress necessarily meant to sweep into U.S.  courts wholly non–U.S.  claims involving non–U.S. parties. Justice Breyer, however, in a concurrence joined by three others, rejected that the presumption against extraterritoriality applied to the statute and instead advocated an analysis “guided in part by principles and practices of foreign relations law” (at 1) to determine whether an ATCA plaintiff’s allegations involved “suffi cient ties” to the United States to trigger jurisdiction. In Kiobel , with non–U.S. plaintiffs, defendants and conduct surrounding the claims, it was deemed insuffi cient to trigger such potential jurisdiction. Recently the United Kingdom (U.K.) Supreme Court took a more expansive view toward extraterritoriality (albeit not in relation to corporate responsibility) when it considered the extraterritorial application of the European Convention on Human Rights in Smith (and Others) v. MOD [2013] UKSC 41. The Court considered whether the U.K. government had jurisdiction over British soldiers killed while serving in Iraq. The Supreme Court held unanimously that the U.K. exercised extraterritorial jurisdiction based on the authority and control which the U.K., through the chain of military command, had over the individuals despite the U.K. no longer exercising “public powers” in the region.

79 (1977)15 U.S.C. § 78dd-1.

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UN Convention Against Corruption, 80 which established international standards for combating corruption. Companies have responded to these global anti-corruption laws by developing due diligence programs to proactively identify potential risks. The global implementation of laws to combat corruption is a useful model for assessing how more rigor could be brought to bear in applying international human rights standards to business, and the mandated due diligence requirements showcase how the Guiding Principles could be hardened into a national legislative model with extraterritorial reach.

States might also supplement private regulatory mechanisms by mandating increased transparency in global business operations with a view to increasing respect for human rights. For example, the UN Global Compact (a very soft version of soft law in this fi eld) asks companies to commit to issuing an annual ‘Communication on Progress’ 81 as a means of advancing corporate responsibility for human rights. While the Compact can cajole companies (and, as a last resort, threaten companies with expulsion) into complying, states can require companies they regulate to report on their global activities and the steps they are taking to ensure the protection of human rights. For example, Section 1502 of the U.S. Dodd-Frank law requires all listed companies to report on the sources of minerals used in their products that originate from the Democratic Republic of Congo or adjoining countries. 82 The purpose of this provision is to provide greater transparency about how the trade in minerals is potentially fuelling and funding the armed struggle in the Democratic Republic of Congo and relies on the adverse reputational impact of such disclosure rather than mandating penalties for actually sourcing minerals from confl ict-affl icted regions. In addition, as part of the decision to lift certain economic sanctions applicable to Burma/Myanmar, the Obama administration has established new reporting requirements for U.S. companies that are investing more than $500,000 in business in Burma. The reporting requirements include a provision that compels companies to outline the steps they are taking to ensure that their commercial engagements do not contribute to human rights abuses. 83

80 OECD. Convention on Combating Bribery of Foreign Public Offi cials in International Business Transactions (adopted by the Negotiating Conference on 21 November 1997), and the UN, Convention against Corruption , adopted 31 October 2003, A/58/422, entry into force 14 December 2005.

81 The UN Global Compact offers businesses a strategic framework aligning their operations with ten universally accepted principles in the areas of human rights, labor, environment, and anti-corruption. See http://www.unglobalcompact.org/COP/index.html .

82 In addition, s.1504 of the Dodd-Frank Wall Street Reform and Consumer Protection Act (Pub. L. 111–203, H.R. 4173) addresses fi nancial transparency. This section requires all listed oil and mining companies to disclose the revenues they pay to governments worldwide.

83 See Burma Responsible Investment Reporting Requirements, http://www.humanrights.gov/wp-content/ uploads/2013/05/Responsible-Investment-Reporting-Requirements-Final.pdf .

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The European Parliament has recently approved a Directive on the disclosure of non-fi nancial information by EU companies. The Directive will require EU public-interest entities with more than 500 employees to provide an annual written report on human rights, environmental issues, and social issues to give an understanding of their impact in each of these areas. 84 The Directive is expected to impact about 6,000 companies and is signifi cant because it ‘is the fi rst time that EU companies will be legally required to report publicly on the human rights, environmental and social impacts of their global operations, as well as their due diligence procedures for identifying, preventing, mitigating, and addressing those impacts.’ 85 These transparency initiatives feed off the earlier efforts of multi-stakeholder initiatives such as the Extractive Industries Transparency Initiative and Publish What You Pay, which have long championed the need to increase transparency as well as the due diligence guidelines set out in the UN Guiding Principles. 86 Such reporting requirements – both state and non-state sanctioned – indelibly link transparency with accountability, and in a fi eld where accountability is arguably pursued by civil society with often greater vigor than states, the more information that is made available on global business operations, the more doable the work of these non-state actors becomes to privately regulate corporate activities. 87

As these examples illustrate, interactions between public and private regulation can take many different forms, and mandating certain aspects of human rights due diligence and reporting is one way in which state regulation can supplement private regulatory efforts to improve corporate compliance with human rights standards . 88 Private regulatory mechanisms might sometimes impose more in-depth transparency requirements that exceed state reporting requirements, but public regulation could

84 Public-interest entities are listed companies, credit institutions, insurance undertakings, and any other entity designated by an EU member state as a public-interest entity (for example, because they are of signifi cant public relevance due to the nature of their business, size, or number of employees). See Directive 2013/34/EU of the European Parliament and of the Council of 26 June 2013, Article 2(1).

85 Amnesty International Public Statement, April 29 2014, http://www.amnesty.org/en/library/asset/ IOR61/005/2014/en/b09652a3-b4b3-47db-9949-1bd8ddaa731e/ior610052014en.pdf .

86 Extractive Industries Transparency Initiative, http://eiti.org/ ; http://www.publishwhatyoupay.org/ ; Publish What You Pay, http://www.publishwhatyoupay.org/ ; and 2011 Guiding Principles,” supra , note 1 , Guiding Principle [15].

87 There are those that argue that the costs of such transparency initiatives (including funding the reporting and due diligence requirements and potentially directing trade away from developing countries in need of foreign investment) outweigh any potential benefi ts. For a summary of the pros and cons of such arguments, see a transcript of a discussion held on December 13, 2011, hosted by Brookings and Global Witness, “The Transparency, Confl ict Minerals and Natural Resources: What You Don’t Know About Dodd-Frank,” an event examining Sections 1502 and 1504 of the Dodd-Frank Wall Street Reform and Consumer Protection Act, http://www.brookings.edu/research/opinions/2011/ 12/20-debating-dodd-frank-kaufmann .

88 See Locke, supra note 6 , 156–173, for discussion of other ways in which public regulation can be layered on private mechanisms to strengthen compliance with human rights standards.

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cast a broader net to include companies that have resisted private regulation and also include sanctions for non-compliance that go beyond the reputational sanctions most commonly associated with private regulation. 89

The challenges of relying on soft law and private regulation to enforce human rights compliance can be somewhat mollifi ed by the supplementary involvement of the state. However, like reliance on soft law and private regulatory mechanisms, the involvement of the state in regulating corporate compliance with human rights also has its challenges. While, legally, it is arguable that states have the ability to impose extraterritorial human rights due diligence and reporting requirements on companies, the political willpower to do so is often lacking.

The larger question of how the state might most effectively be involved in this blending of public and private regulation is also signifi cant. For example, the FLA (discussed earlier with regard to the regulation of Apple’s Foxconn factories) was convened by the U.S. government, 90 which provided an important moral imperative that drew together a variety of stakeholders to address the issue of working conditions both in the United States and abroad. But it was probably equally important that the U.S.  government acted only as a convenor then withdrew and let the newly formed not-for-profi t organisation (the FLA) get on with the job. This allowed the FLA to be more agile and creative than it likely could have been had government remained at the table. It also allowed the FLA to operate in exporting countries without being challenged as an agent of U.S. foreign or trade policy. By contrast, another multi-stakeholder initiative, the Voluntary Principles on Security and Human Rights (operating in the extractive sector), has developed with governments assuming a fi rm seat at the table alongside companies and NGOs and taking a lead role in developing this essentially private form of regulation. What is most effective in terms of blending public and private regulation is thus likely to differ sector by sector, which can signifi cantly impact the replicability of such initiatives. What might work to fi rm up commitments on security and human rights for the extractive industry, where companies often operate in a joint venture with government, may not be applicable to the garment sector, where a company’s supply chain is not generally directly or formally linked with the state.

89 As one commentator argues, “A soft-law standard will allow an infraction to be cost-effective: that is, a violator of a norm of soft law may suffer reputational loss, but reputational damage may well be worth the benefi ts that are derived from non-compliance with the norm. By contrast, a hard-law system must, without exception, endeavour to make every violation cost-ineffective.” A. D’Amato “ Softness in International Law: A Self-Serving Quest for New Legal Materials: A Reply to Jean d’Aspremont,” European Journal of International Law 20 ( 2009 ):  897 at 902.

90 President Clinton’s original impetus brought a variety of stakeholders together to form the Apparel Industry Partnership. The U.S.  government generally supported the process but was not directly involved in the governance of the organization. The Apparel Industry Partnership eventually transformed into a non-profi t organization in the form of the FLA.

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Regionally, too, approaches may differ. Civil society movements (with a strong element of consumer support) based in northern Europe and North America have actively prodded and pushed both companies and governments to take action on solidifying the concept and requirements of corporate responsibility for human rights for several decades. 91 Such issues have only fi gured more recently on the regional agenda of South East Asian nations despite the ASEAN 92 population of approximately 600 million having long provided an abundant and often attractively priced labor force. This potential workforce, combined with lands rich in natural resources, have together acted as a compelling incentive for transnational corporations to source their goods from this region. While consumer advocacy movements are becoming more vocal in this region, other state-based compliance triggers, such as trade incentives, are proving to be effective in supplementing private regulation.

One prominent example that showcases regulatory renaissance at work with its mix of public and private regulation is Cambodia’s Better Factory program . 93 The program developed out of the 1999 U.S.–Cambodia bilateral trade agreement in which increased access to the U.S.  market (quota) was linked to tangible improvements in working conditions in Cambodia’s garment factories. 94 The project, launched in 2001, monitors factory performance against international and national labor standards and was established by the ILO in cooperation with the U.S. and Cambodian governments. It is not truly a multi-stakeholder initiative in terms of its governance and structure, but the participation of non-state actors (including business, NGOs, and unions) in the program is crucial. Monitoring reports have been used not just by the U.S. government to assess quota increases but also by global corporate buyers to determine where they should place their orders. Although quotas were eliminated in 2005, the ILO program continues with the ongoing support of the Garment Manufacturers’ Association in Cambodia, international buyers, and unions. The program is jointly funded by the U.S. Department of Labor, USAID, Agence Francaise de Development, the Garment Manufacturers’ Association in Cambodia, the Royal Government of Cambodia, and international buyers. 95 Key

91 See, for example, the campaign against child labor in the soccer ball industry in the 1990s (Foul Ball campaign, http://www.laborrights.org/sites/default/fi les/publications-and-resources/ILRF%20 Soccer%20Balls%20in%20Pakistan%20report%20Feb99.pdf ); or the boycott launched against Nestle in the mid-1970s, http://www.babymilkaction.org/pdfs/babykiller.pdf .

92 The Association of Southeast Asian Nations (ASEAN) is a geopolitical and economic organisation of ten countries located in Southeast Asia, which was formed on 8 August 1967 by Indonesia, Malaysia, the Philippines, Singapore, and Thailand. Since then, membership has expanded to include Brunei, Burma (Myanmar), Cambodia, Laos, and Vietnam.

93 http://betterfactories.org/ . 94 The U.S.-Cambodia Textile Trade Agreement was the fi rst agreement of its kind to link increased

access to U.S. markets to improved working conditions in an exporting country. Textile and garment quotas were eliminated in January 2005 with the end of the Multi-Fiber Agreement (MFA).

95 http://www.ilo.org/asia/whatwedo/projects/WCMS_099340/lang--en/index.htm .

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to the continuation of the program, are the global reputation-conscious buyers who ‘in the continuing absence of a [local] well-funded labor inspectorate . . . appear to be driving improved compliance with ILO labor standards.’ 96 While international standards, such as those found in ILO and human rights treaties, are the appropriate baselines against which to monitor corporate compliance, they have meaning only if effective remedies and enforcement mechanisms are put in place or if they are taken up by local governments. To date, this has not generally happened, and the ILO with its tri-partite structure (business, labor, and government) is often constrained in its efforts to implement the standards it has created. The Better Factories Cambodia project provides a concrete example of how international standards, together with strong monitoring and trade incentives and encouragement (in the form of orders) by global buyers, can usefully be combined to form a strong and sustainable basis for improving working conditions. 97

A recent study of regional state practices with respect to business and human rights found that while most ASEAN States have substantial legal frameworks governing the rights intersection with business, the key challenge is the weak regulatory effectiveness vis-à-vis corporations, which results in greater reliance being placed on private regulation to encourage corporate rights compliance. 98 In this region, with a less vocal consumer movement to drive corporate respect for human rights, a variety of regulatory techniques that blend public and private measures can complement each other and may lead to improved working conditions.

5. Conclusion

The re-regulatory process highlighted in this chapter is slowly but surely refi ning Friedman’s ‘rules of the game’ so that general principles are being transformed by practices on the ground. The implementation of these principles is raising more questions than answers. More research is needed on what particular aspects of this

96 Locke, supra note 6 , 171. 97 In October 2013, the ILO and the International Finance Corporation (IFC) announced a partnership

to launch Better Work Bangladesh, which will provide factory-level services, including assessments of compliance with national labor laws and international standards:  http://betterwork.org/global/?p=3735 . However, while the ILO program has brought benefi ts to Cambodia’s fl ourishing garment industry, it is a program in process rather than a template for resolving problematic working conditions. Recent labor unrest by Cambodian garment workers demanding an increase in their minimum wage illustrates the temporary nature of any “solution” to improving working conditions. See Gerry Mullany, “Workers Face Police Gunfi re amid Unrest in Cambodia,” The New York Times , January 3, 2014, available at http://www.nytimes.com/2014/01/04/world/asia/cambodia-protests.html?_r=0 .

98 Human Rights Resource Centre Business and Human Rights in ASEAN:  A  Baseline Study 2013, available at http://hrrca.org/data/business-and-human-rights-asean-baseline-study .

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re-regulation process are most effective in providing greater protection for human rights. Is state involvement a necessity in all sectors to maximise human right protection? What lessons can be learned from those initiatives that have been in operation for the last decade? Does reliance on soft law impede efforts to develop global laws to regulate corporate rights adherence? Would the development of such global laws necessarily be effective in tempering rights violations at the ground level? Under what conditions and in what sectors are government-imposed transparency or due diligence regulations likely to be most useful in protecting rights? In what situations should private regulation act as a substitute for state regulations, and are such tactics sustainable in the long term as a rights-protection mechanism? And how can we ensure democratic accountability of private actors’ rule making?

Initiatives that combine elements of public and private regulation , whether in the form of the FLA, the Voluntary Principles on Security and Human Rights, or the Cambodia Better Factory project, are still in their relative infancy, but new forms of private/public regulation are continuing to emerge. The Global Network Initiative, 99 the International Code of Conduct for Private Security Service Providers, 100 the Guiding Principles themselves, and most recently the Bangladeshi garment factory initiatives are all projects that both emulate and, at times, seem to be ‘reinventing the wheel’ of earlier efforts that combine aspects of soft/hard law and private/public regulation to improve adherence to human rights.

Accepting that rights must be respected by corporations wherever in the world they operate is one thing; making it happen is quite another. In practical terms in the last few decades, non-state actors have either deliberately or by default assumed the protective duties of states, while some states have sat by idly and/or powerlessly. 101 Utilizing the involvement of other stakeholders in a re-regulatory manner does not absolve a state from acting but rather recognizes that, at times, a joint regulatory effort may be more effective than simply relying on the command-and-control tactics of yesteryear. The questions raised earlier in this chapter indicate that there is a vast number of unknowns in this fi eld of research. One mechanism that is being experimented with by some states is to legislate extraterritorially to mandate human rights transparency requirements. The information disclosed under such laws can benefi t both state and non-state actors in monitoring the impact of corporate activities on human rights, but whether such laws will require penalties to be attached to ensure compliance remains to be seen, as does the fl ow-on effect from the disclosures themselves.

99 See http://www.globalnetworkinitiative.org/ . 100 See http://www.icoc-psp.org/ . 101 Human Rights Watch, n.10, 30.

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What is clear is that the protective role traditionally assigned to states in international human rights law and as recognised in the Guiding Principles will remain relevant only as long as states act on the duties delegated to them. Non-state actors are not so much usurping the role of states but rather simultaneously fi lling a lacuna and building capacity for governments to get involved and institutionalise the norms being established via soft law. States must not only be able but willing to step up to their duty to protect human rights, and this will likely be done most effectively by working with the non-state actors that are currently carrying the lion’s share of the regulatory burden in this sector.

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