1.5 hour deadline
Chapter 7
Followership
6e
©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Learning Objectives
Effectively manage both up and down the hierarchy
Recognize your followership style and take steps to become a more effective follower
Understand the leader’s role in developing effective followers
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©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Learning Objectives
Apply the values of effective followership, including responsibility, service, challenging authority, participating in change, and knowing when to leave
Implement the strategies for effective followership at school or work
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©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Learning Objectives
Know what followers want from leaders and what leaders expect from followers
Use feedback and leadership coaching to help followers grow and achieve their potential
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©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Managing Up
Consciously and deliberately developing a meaningful, task-related, mutually-respectful relationship with direct superiors
Challenges
Discomfort with the idea of managing bosses
Not being in control of the relationship
5
©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
What Leaders Want
6
Make-it-happen attitude
Willingness to collaborate
Motivation to stay up-to-date
Passion to drive your own growth
©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Critical and Uncritical Thinking
Thinking independently and being mindful of the effects of one’s own and other people’s behavior on achieving the organization’s vision
Critical thinking
Failing to consider possibilities beyond what one is told
Accepting the leader’s ideas without thinking
Uncritical thinking
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Exhibit 7.2 - Followership Styles
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Strategies for Managing Up
Understand the leader
Goals, needs, strengths and weaknesses, and organizational constraints
Specific tactics
Develop a meaningful, task-related relationship with the boss
Be aware of behaviors that can annoy leaders and interfere with building a quality relationship
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Exhibit 7.3 - Ways to Influence Your Leader
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Exhibit 7.4 - Sources of Power for Managing Up
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©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Necessary Courage to Manage Up
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Courage to assume responsibility
Courage to challenge
Courage to participate in transformation
Courage to serve
Courage to leave
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Exhibit 7.5 - Rank Order of Desirable Characteristics
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©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Leadership Coaching
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Directing or facilitating a follower with the aim of improving specific skills or achieving a specific development goal
©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Exhibit 7.6 - Follower Benefits from Coaching
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Feedback
Using evaluation and communication to help individuals and the organization learn and improve
Effective tips
Make it timely
Focus on the performance, not the person
Make it specific
Focus on the desired future, not the past
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©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.