Technical Communication

The second method that could be used is with online project collaboration software. It is factual that harnessing the power cloud- based project management software could improve collaboration within a team. In the case of mobile division, the employees could be taught on how to use this software and when they should use it (Clarizen, 2018). The primary reason for the training is that using collaborative software is not easy since there are systems that are being cloud- based meaning centralized storage.

In addition to that, the target audience for the communication method is (t6he) Grammatical error employees. The employees are the people who create a product and they have a role to communicate with the customers within a firm. Therefore, in this case, they are the target audience to the communication methods. From the case study and the artifacts that are provided the target, audience has various characteristics. They have to have a similar organizational agenda where they must be aware of the missions, visions and organizational goals. Additionally the target audience also has Grammatical error (to0) come from diverse backgrounds (Clarizen, 2018). The main aim of this is to ensure that there is exchange of ideas in a bid to make the company carry out its activities in a unique manner. The target audience should also have different perspectives of certain things. It is true that people are different and they have different thoughts. In the same context, it is true that they have different thoughts and beliefs and this will help them in their work. Another characteristic is that they should behave ethically. This means that they should always have ethical considerations and they should have a good conduct.

The intended message that needs to be delivered is on the activities in which the employees have to take part in for them to ensure that they deliver goods timely, they produce good quality products, the products are cost effective and they are efficient. They have also to communicate and get to know how they can help improve customer satisfaction (Highly improper - first name should not be used. Please see the APA Manual for proper formats (Bhattacharyya, n.d). That message holds pertinence for the intended audience since it helps them know what they have to do in a bid to ensure that the organization’s goals are reached. The message matters for the target audience since it acts as a guide on how they should carry out their activities.

(Good effort – But, while you determined the importance of the intended message for the target audience, narrative lacks detail that may impact accuracy of determination.)

There are key steps for this framework. They include; first targeting the audience who are going to be communicated to. The next step involves choosing the right communication technique for communicating to the people. The other step involves knowing the pros and cons of each of the communication technique and deciding on the one that is more accurate. It is also evident that there are various ways of knowing whether a communication strategy is accurate or not.

(Good effort; but while you made effort at assessing the extent to which existing communication was successful in delivering the intended message, with explanation as to the reasoning; the assessment and explanation lacks necessary detail.)

Per clearly stated directives, part 2 of this assignment was supposed to be submitted separately!

Part 2

Additionally, another training method that could be used is role-playing. In this case, the person who is training the employees could take part in a task as a way of showing the employees what to do and what not to do (McKeown, n.d). This is actually a method that will yield the best results. The reason is that the trainees tend to see what the trainer wants from them and then they follow what he is doing. Therefore, there is little room for creation of mistakes.

Technical communication can be adapted using various ways. The first involves learning more about the company, the target audience and their expectations. After this, there is a need to look at what the company wants and the resources it has to make sure that a company adopts that technical communication. This will help them to successfully meet the needs of the target audience and it will help them to make the businesses process better.

In a bid to adapt more to the communication practice, we hired technicians to help repair the communication services in case they broke down. This would help prevent a situation where things were at hold in the company due to lack of precise communication services (McKeown, n.d). The other thing we did was to hire some professionals who would help train our employees on how to use the new communication techniques and when they were to use it. They were to also learn how to use the right language to communicate and how to enhance professionalism during the conservation.

Per this written report contents, you did not adapt the communication artifact to better meet the needs of target audience. Hence; that Critical Element (per assignment rubric) was not met. Points for overall effort

The workers were to also learn on how to adapt to the new modes of communication. First, the firm’s top management would call them for a meeting and they would teach them on the values they should have being workers of the company (McKeown, n.d). For instance, they should be open- minded and embrace every technological advancement that comes up with it. For instance, on the case of technical communication, the employees could embrace the ways of communicating as well as going ahead and giving ideas of ways of improving it.

Good effort; but, per written report contents, while you articulated the process behind the adaptation and how the guidelines were applied, there are gaps in detail, clarity, or accuracy.

References