Discussion and Response: how organizations have faced the challenges that incident handlers are challenged with in identifying incidents when resources have been moved to a cloud environment.

by Shanthala Nagesh Kumar 

Incident Handlers must work closely with Operations teams to make sure they don’t interfere with cloud migration projects. In many environments, IH or IS can have a strong effect on the performance of the Cloud Migration team. We have to take into account the “Cloud Migration Blues” in our activities and make sure that we don’t affect the Cloud Migration team negatively. For instance, in a public cloud, users don’t even have to get the permission from their companies to use their cloud instance. There are also multiple cloud service provider and cloud instance providers. For example, GCP, Amazon, Azure etc. Therefore, the incident handler must know which cloud service is used and in what region the cloud instance is being used. The incident handler also needs to learn about different service providers in order to understand how the cloud instance is being shared among users.(Garnett, 2019).  This post briefly discusses this problem and presents a solution. Cloud Monitoring The solution is to use Cloud Monitoring. With cloud monitoring, you can monitor the cloud instances and make sure that they are always operating in a stable manner. Cloud monitoring software works in the background and constantly monitor the cloud instances to ensure they stay stable and available. You don’t need to worry about cloud instance problems since the cloud monitoring software will make sure that your cloud instances are always stable and available. To manage the sharing resources, incident handlers have to be able to see the status of the resources. As long as there is an administrator in charge of the resources, things are going to be fine. However, when the situation is that one or more administrators leave the organization, or the resources are shared among several users without an administration team, things are going to be more difficult.(Danturthi, 2020).

References

Garnett, J. (2019). Academic Libraries–Changing the Approach: Resilience Building against Disruptive Events and the Contribution to Disaster Risk Reduction Frameworks. New Review of Academic Librarianship, 1-17.

 

Danturthi, R. S. (2020). Security Operations. In 70 Tips and Tricks for Mastering the CISSP Exam (pp. 237-283). Apress, Berkeley, CA.