2 Questions OMM 640

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Week five Learning Objectives

Explain how an organization can structure and manage an ethics program.

Develop a code of conduct that articulates standards to company stakeholders.

Starting this week we will review:

What’s in a Name of an Ethics Code?

2. Developing a code of conduct for medical tourism

Week five Introduction

What’s in a name of an ethics code?

How does the title of a company’s ethics document affect your attitude about the content? Is one title more attractive than another?

What is the overall message that the title of the code of conduct conveys? Does it reflect the purpose of the document to provide employee guidance on expected conduct?

Propose creative titles for ethics codes for a pharmaceutical company and a restaurant. (Gonzalez-Padron, 2015).

Look for two other company ethics documents and share the titles of their ethics documents (consider your own organization or one that you are familiar with for this question).

Gonzalez-Padron, T. (2015). Business ethics and social responsibility for managers [Electronic version]. Retrieved from https://content.ashford.edu/

This text is a Constellation™ course digital materials (CDM) title.

3

The title Matters

“Even the title of the code can influence whether employees uphold the desired conduct of the organization (see Consider: What’s in a Name of an Ethics Code?). The title should convey the purpose of the document.”

Gonzalez-Padron, T. (2015). Business ethics and social responsibility for managers [Electronic version]. Retrieved from https://content.ashford.edu/

This text is a Constellation™ course digital materials (CDM) title.

4

Consider these titles for codes of conduct

Setting Our Sights High (Bausch & Lomb Incorporated

http://www.bausch.com.sg/-/m/BL/Global/Files/Corporate/CodeofEthics-eng.pdf

Gonzalez-Padron, T. (2015). Business ethics and social responsibility for managers [Electronic version]. Retrieved from https://content.ashford.edu/

This text is a Constellation™ course digital materials (CDM) title.

6

Inside the Lines (Nike).

http://nike.q4web.com/files/2011%20Inside%20the%20Lines%20online%20booklet%20FINAL%2011-10-26.pdf

Gonzalez-Padron, T. (2015). Business ethics and social responsibility for managers [Electronic version]. Retrieved from https://content.ashford.edu/

This text is a Constellation™ course digital materials (CDM) title.

7

Doing the right thing (southwest)

https://www.southwest.com/assets/pdfs/corporate-commitments/southwestcares.pdf

Rules-based code

“A rules-based code appears punitive, with a “thou shalt not” aspect, and typically includes company standards and rules applicable to an issue area (Ethics and Compliance Officer Association Foundation, 2008).”

Gonzalez-Padron, T. (2015). Business ethics and social responsibility for managers [Electronic version]. Retrieved from https://content.ashford.edu/

This text is a Constellation™ course digital materials (CDM) title.

9

Values-based code

“Values-based codes like Every Day Values: The Harley Davidson’s Code of Conduct connect company values with employee behavior (Harley-Davidson, n.d.; Martens, 2012; Treviño et al., 1999).”

Gonzalez-Padron, T. (2015). Business ethics and social responsibility for managers [Electronic version]. Retrieved from https://content.ashford.edu/

This text is a Constellation™ course digital materials (CDM) title.

10

Overseas ethics

Are the ethics appropriate?

“In some developing countries, the doctors pay more importance and attention to medical tourists for personal financial gain and neglect the critical patients in their home country.”

Dr. Prem

Prem. (2012). Understanding ethical issues of medical tourism. DrPrem.com. Retrieved from http://www.drprem.com/ueimt/understanding-ethical-issues-of-medical-tourism.html

12

Ethics in multinational organizations

Dr. Andree Swanson had never worked for a multinational company, but she has worked for an organization that was bought out by a British company. This was a small national rental company (rental as in chainsaws and party items).

She was eager to learn some of the training methods that the Brits would bring to this company. The problem was they had a different vision.

Renting is far different than in the United States. In Britain, they tend to rent more products, whereas, in the United States, Americans tend to buy, buy, buy… so they can own… and later have garage sales!

Source: http://www.hsshiregroup.com/about-hss/our-story/

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Ethics in multinational organizations

The business was not a good fit for this British company, and they let the company go. It did not survive. Dr Swanson shared this story not so much as a story on business ethics, but on how multinational companies must be aware of the different standards and norms of the countries that are involved in during the operations of their company.

Source: http://www.hsshiregroup.com/about-hss/our-story/

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Working in more than one country

Ramus (2001) stated:

“Many multinationals which operate in more than one country face ethical dilemmas. As different countries have different standards and norms, it is not always easy to determine either the risks or the appropriateness of certain ethical standards.” (Abstract)

Ramus, S. S. (2001). India: Stemming the damage. Businessline, , 1-1. Retrieved from http://search.proquest.com/docview/221710857?accountid=32521

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Ethics and travel

“The globalization of healthcare has brought up several ethical issues surrounding the practice. The fact that people travel from their home country to a medical tourism destination to avail certain treatments that are illegal or unavailable at home brings up several ethical concerns. Besides that, several facilities catering to medical tourism are utilizing unethical practices to woo potential medical travelers.” (Prem, 2012)

Prem. (2012). Understanding ethical issues of medical tourism. DrPrem.com. Retrieved from http://www.drprem.com/ueimt/understanding-ethical-issues-of-medical-tourism.html

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Medical tourism in taiwan

Please view this video to learn more: https :// youtu.be/hqYNLPIGCmY

Copy and paste into a new browser if the link does not work.

MEDICAL TOURISM TIPS | Best of Everything | AARP

Even AARP provides tips on medical tourism:

https://www.youtube.com/watch?v=diM-C9TvZB4

Top 5 Countries for Medical tourism

Malaysia

Thailand

India

Brazil

Singapore

Source: http://nomadcapitalist.com/2014/01/05/top-5-best-countries-medical-tourism/

For more information on this topic, please copy and paste the URL below into another browser

References

Gonzalez-Padron, T. (2015). Business ethics and social responsibility for managers [Electronic version]. Retrieved from https://content.ashford.edu/

Prem. (2012). Understanding ethical issues of medical tourism. DrPrem.com. Retrieved from http://www.drprem.com/ueimt/understanding-ethical-issues-of-medical-tourism.html

Ramus, S. S. (2001). India: Stemming the damage. Businessline, , 1-1. Retrieved from Proquest database.

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