5 case studies

Homework: 2 ½-3 Page single space.

5 Cases, half page each, single space. 300 words each.

For these cases, write:

(1) a brief overview of the case and

(2)insights from reading the case, Discussion Items, and the Key Lessons.

Case reviews should be about a half page or more (single spaced). You DO NOT need to answer the Discussion Items. The Discussion Items and Lessons do, however, have insights that you may want to include in your insights discussion.

Victorinox: 125 Years in the Cutting Edge (Case 6)

Building, Rebuilding and Sustaining a Winning Culture at the Madame Zingara Restaurant Group (Case 7)

Improving Customer Care Experience: A Case Study of a Large Private Hospital in Dhaka, Bangladesh (Case 8)

The Fundamentals of Building High Performance Teams (Case 9)

Building a State-of-the-Art, World Class Hospital (Case 10)