Reflection Summary of Recorded Live Lecture 07

profileDeonpalmgrove
567Su13Lecture7Leadership.pptx

Managing Groups & Teams

MGT 567

Dr. Brandon Randolph-Seng

Self-Assessment

Pair of statements should equal 5 (e.g., 0, 5; 1, 4; 2,3).

1)

I’m interested in and willing to take charge of a group of people.

I want someone else to be in charge of the group.

2)

When I’m not in charge, I’m willing to give input to the leader to improve performance.

When I’m not in charge, I do things the leader’s way, rather than offer my suggestions.

2

Self-Assessment

3)

I’m interested in and willing to get people to listen to my suggestions and to implement them.

I’m not interested in influencing other people.

4)

When I’m in charge, I want to share the management responsibilities with group members.

When I’m in charge, I want to perform the management functions for the group.

5)

I want to have clear goals and to develop and implement plans to achieve them.

I like to have very general goals and take things as they come.

3

Self-Assessment

6)

I like to change the way my job is done and to learn and do new things.

I like stability, or to do my job the same way; I don’t like learning and doing new things.

7)

I enjoy working with people and helping them succeed.

I don’t really like working with people and helping them succeed.

Determine your leadership potential score by adding up your score for the first statement on each question.

4

Self-Assessment

Q1: Whether you want to be a leader or follower?

Managers: planning, organizing, leading, controlling

Not all managers are leaders not all leaders are managers

Follower: influenced by a leader

5

Leadership Defined (Northouse)

Leadership is the process whereby an individual INFLUENCES a group of individuals to achieve a common goal.

6

Self-Assessment

Q2: Good followers give input and influence leaders

Influence: communicating ideas, gaining acceptance, motivate to support and implement ideas through change

Q3: Influence is the essence of leadership

7

Self-Assessment

Q4: Influence is also about the relationship between leader and followers

Willing to be influenced and learn from each other

8

Self-Assessment

Q5: Influence followers to think not only of their own interests, but interests of organization through shared vision

Come best in the form of clear goals

9

Self-Assessment

Q6: Influencing and setting objectives is about change

To be an effective leader and follower you must be open to change

10

Self-Assessment

Q7: Leadership is about leading people

Must be able to get along with people

11

What are the Attributes of Effective Leaders in Teams?

13

14

Internal locus

of control

Integrity

High energy

Flexibility

Dominance

Sensitivity

to others

Self-confidence

Intelligence

Traits of

Effective

Leaders

Stability

Traits of Effective Leaders

Summary

Heading. Text.

Heading. Text.

Heading. Text.

Heading. Text.

Use this space for overall reminders or special tips linked to the slide or occasion. Simply select this text and replace it with your own reminders.

Leadership Paradox

Teams usually need leaders, but the very presence of a leader can threaten the autonomy of the team

What can be done?

Leaders needed for effective team work:

Monitoring performance/Shape goals

Coordinate efforts/Resolving conflict

Motivate and focusing members

Top-down, command-and-control approach will not work

Leadership Studies Time Line

to 1930s

1940-mid1960s

mid1960s-1980s

1990s on

Trait

theories

-----

Leader

selection

Newer

theories

-----

Charisma

and

beyond

Contingency

theories

-----

Leader-

situation

matching

Behavioral

theories

-----

Leader

training

16

Great Person Theories

“Great Man” Theories (early 1900s)

Focused on identifying intrinsic qualities and characteristics possessed by great social, political, & military leaders

Trait Approach: one of the first systematic

attempts to study leadership

17

Leader Behavior Approach

Task Focus

Plan & Define Work

Assign Responsibility

Set Clear Work Standards

Urge Completion

Monitor Results

People Focus

Warmth

Social Rapport

Respect

Sensitivity

Mutual Trust

18

Trait & Behavior Approaches

Hard to determine which type of leadership was more effective in the real world

Neglected the environment in which behavior demonstrated

19

Great Opportunity Theories

Leadership often has more to do with the environment than one’s own personality

Situational Factors often make the leader

20

Contingency Approaches to Leadership The Role of Context

Path-Goal Theory of Leadership

Situational Leadership Model

Predictions of Path-Goal Theory

Situation Appropriate Leadership Style
When employees have high role ambiguity When employees have low abilities When employees have external locus of control Directive
When tasks are boring and repetitive When tasks are stressful Supportive
When employees have high abilities When the decision is relevant to employees When employees have high internal locus of control Participative
When employees have high abilities When employees have high achievement motivation Achievement oriented

Hersey-Blanchard Situational Leadership Model

Leaders adjust their styles depending on the readiness of their followers to perform in a given situation

Readiness—how able, willing and confident followers are in performing tasks

23

Leader Behavior

S1: Telling - Giving specific directions and closely supervising work; a high-task, low relationship style.

S2: Selling - Explaining task directions in a supportive and persuasive way; a high task, high relationship style.

S3: Participating - Emphasizing shared ideas and participative decisions on task directions; a low-task, high-relationship style.

S4: Delegating - Allowing the individual or group to take final responsibility for task decisions; a low-task, low relationship style.

24

25

Implication

Match the leadership style to fit the followers’ level of readiness and/or current task

26

Contingency Approach

Any problems w/ using a contingency approach?

27

Contingency Approaches to Leadership

In the real world it is not always possible to match the situation to leadership style or to the needs of the followers

Contemporary approaches focus more on the interaction between personality and behavior of leaders and followers and the given environment

28

29

Leader-Member Exchange (LMX)

* The quality of the exchange relationship between an employee (follower) and his or her superior (leader)

Contemporary Approaches to Leadership

Leader-Member Exchange (LMX) Theory

High quality LMX relationships have mutual respect between the leader and the followers

Low quality LMX relationships portray lower levels of trust and respect between leaders and followers

31

According to the Leader-Member Exchange (LMX) approach, the unique, trust based relationships leaders develop with employees is the key to leadership effectiveness

Antecedents

Leader-Member Exchange

Consequences

Leader fairness

Leader delegation

Effort in building good relationship

Employee feedback seeking

Employee flattery of the leader

Personality similarity

Liking

Job satisfaction

Organizational commitment

Job performance

Citizenship behaviors

Lower turnover

Buffer against stressors

Ethics

Favorable interpretations of behavior

Quality of LMX

Strongly influences subordinates’ communication satisfaction at the interpersonal (personal feedback), group (coworker exchange), and organizational (corporate communications) level.

Central to influencing follower’s affective, cognitive, and behavioral experiences; roles; and fate in organization

32

33

Transactional Leadership

*Employees demonstrate the right behaviors because the leader provides resources in exchange

Transformational Leadership

*Employees focus on company’s well being rather than individual pursuits

Contemporary Approaches to Leadership

Transformational leaders lead employees by aligning employee goals with the leader’s goals

Transformational Leaders

Individualized consideration

Inspirational motivation

Intellectual stimulation

Charisma

Transformational Leadership and Inspirational Motivation

Inspirational Motivation: Having a vision that is inspiring to others

Creates higher levels of commitment and increased intrinsic motivation

35

The CEO of PepsiCo, Indra Nooyi, is a leader who demonstrates passion for her vision and energizes those around her toward her vision for the company

Transformational Leadership and Intellectual Stimulation

Intellectual Stimulation: Challenge organizational norms and status quo, and encourage creativity and hard work

Increases performance and creativity

37

Transformational Leadership and Individualized Consideration

Individualized Consideration: Show personal care and concern for well-being of followers

Builds more effective relationships

38

Transformational

Key for effectiveness of transformational has to do with TRUST:

Show greater concern for people’s well-being and appeal to people’s values

People in turn believe the leader is more fair and predictable

39

Source: http://commons.wikimedia.org/wiki/File:Ataturk_and_flag_of_Turkey.jpg

Transformational leaders rely on their charisma

Mustafa Kemal Ataturk, the founder of the modern Turkish State and first president of the Turkish Republic

Transformational Leadership and Charisma

Charisma: behaviors leaders demonstrate that create confidence in, commitment to, and admiration for the leader

Personality explains about 10% of variance

People can be trained to be charismatic

Only one element of transformational leadership

Dark side of charisma

41

Charisma: Double-Edged Sword

Gandhi; Churchhill; Manson

MLK, Jr; JFK; Hitler

42

Charisma: Double-Edged Sword

How can you differentiate between positive and negative charisma?

Primary orientation:

Own needs vs. needs of followers and organization

Self-glorification vs. self-transcendence

Organizational driven goals: empowerment, personal growth, equal participation (vision and mission of organization)

Leader driven goals: obedience, dependency, submission (restrict info, preserve image, external threats)

43

Charisma: Double-Edged Sword

Warning signs:

Devotion to self more than ideals, self-serving decisions, ideology is a ploy, personal identification of affect over internalization

44

Authentic Leadership

Leaders are self aware

Not afraid to act the

way they are

Possess high levels of

personal integrity

Leaders are introspective

Understand where they

are coming from

Retain a thorough understanding of their own values and priorities

Who are authentic leaders?

Take responsibility for and dedicated to own development & growth becoming:

Genuine people who are true to themselves and to what they believe in

Acknowledging shortcomings and admitting errors

46

What do they do?

Engender trust and develop genuine connections with others (enduring relationships)

Passion for work, compassion for people serve, empathy for coworkers, courage to make difficult decisions

Set high standards for self and others

Accept full responsibility for outcomes and holding others accountable for performance

47

Authentic Leadership

Derive strength from own past experiences

Find own style based on personality and life experiences

Behave in ways consistent with values

High levels of personal integrity

Requires understanding oneself and feedback from others

Results: Greater trust, satisfaction, performance, and well-being from employees

vs.

Complexity

Planning & Budgeting Targets/Goals

Organizing & Staffing

Controlling & Problem Solving

Change

Setting Direction --

Visions

Aligning People

Motivating “Inspiring/Moving”

Rational

Intuitive

Managers

Leaders

49

WHAT LEADERS DO...

Recruits, doesn’t just hire

Breathes vision into people

Models positive behavior

Challenges, provokes

Is intellectually stimulating

Doesn’t interfere, has courage to let it happen

Discovers talents

Builds the habitat for creativity

Instills ownership

50

Course Notes

Last Live Session: July 2nd @ 8:30 PM Central

Team Development Part III Due on eCollege by July 3rd @ 11:59 PM

Peer-evals due on July 3rd

Complete on your own and kept confidential (make sure to include the total score and to do a separate one for each member of your team including yourself)