For Tutor_MBA INFORMATION ANALYSIS AND MANAGEMENT
Must be at least 100 words long
Must include two references – one internal (course readings, course modules, primers, webliography, etc.) and one external (other authoritative sources beyond our course material). Note: No wiki or blog references
Air Canada
1.The outsourcing approach and the IT department structure at Air Canada changed often between 1994 - when Air Canada signed its first contract with IBM - and 2011, the year the case takes place. What are these changes and why do you think they occurred?
2.Managing the information resource of a firm focused both on "engaging with customers" and at competing "more effectively on multiple levels against the low-pricing structures offered by low-cost carriers" entailed many challenges, which Air Canada's CIO and her team had been addressing in multiple ways.
How was Air Canada addressing these challenges in 2011?
Must be at least 100 words long
Must include two references – one internal (course readings, course modules, primers, webliography, etc.) and one external (other authoritative sources beyond our course material). Note: No wiki or blog references
Apple iPad
1. Should Hutcherson slow down or speed up?
Slow down = wait another two months before making a formal product announcement, as per Philips' suggestion.
Speed up = push LiveMenu more aggressively, as per Hayes' suggestion