capstone update
WENDOLLINNG
513F.Omo-OlaoyeC2V3feedback12-21-20221.docxTitle
Capstone Project
Submitted to Grantham University
Graduate Faculty of the School of Nursing
in Partial Fulfillment of the
Requirements for the Degree of
Master of Nursing
(Nursing Leadership and Management Organization)
by
FUNMILOLA. R. OMO-OLAOYE
December 2022
Chapter 2: Literature Review
The project aims to determine the causes of lateral violence (LV) in the workplace and advise strategies to promote peaceful collaboration to ensure quality healthcare services. The literature review will elaborate on healthcare quality enhancement techniques such as evidence-based care, and leadership and management requirements to ensure employee competence. The covered research will emphasize on the data driven techniques and models for improvement of healthcare delivery through responsive management. Comment by Gloria Ohmart: Please review the chapter 2 sample. This introduction is still incorrect. Begin with a brief summary of your problem. State the method of your search (ie) search engines, years, keywords Please look at the example!
Horizontal Violence
It is a devastating phenomenon in the nursing workplace. Also known as 'horizontal violence' or 'workplace bullying,' LV is disruptive and inappropriate behavior demonstrated in the workplace by one employee to another who is in either an equal or lesser position (Coursey, Rodriguez, Dieckmann, & Austin, 2013. Lateral workplace violence is harmful. It has adverse effects on employees, clients, and the overall organizations they work for. From the literature searches, the most affected nurses are new employees. In contrast, others may experience this violence in the form of being allocated heavy workloads unjustly, being neglected when requesting something, and oppression by use of power. Nursing employees have the right to mitigate such violence by reporting various instances or creating an environment that ensures they are also respected as individuals. Moreover, nurse leaders should mitigate lateral workplace violence by educating workers on the right strategies, creating policies against this lateral violence, and collaborating with employees to ensure fairness, dignity, and respect. By doing so, it will vastly reduce possible future incidents of lateral workplace violence.
Evidence-Based practice
EBP incorporates the most recent and relevant research findings with clinical expertise and patient values to deliver the best possible outcomes (Zimmerman, 2017). The process begins with formulating a relevant clinical question, continues with the identification, analysis, and incorporation into clinical practice of the most relevant data, and concludes with an evaluation of the evidence-based on patient outcomes (Melnyk, & Fineout-Overholt, 2022).
Healthcare quality spans multiple disciplines. As healthcare quality efforts have evolved in nursing and the entire healthcare team, variations are noted within and between the disciplinary perspectives. In nursing, quality began with Florence Nightingale. Among the first to earn credit for developing a theoretical approach to quality improvement, Nightingale addressed compromises to nursing and health quality by identifying and working to eliminate factors hindering reparative processes.
Transtheoretical Model
The Transtheoretical Model (TTM) is a strategy for intentional change that focuses on the person's decision-making abilities (Prochaska, 2020). The TTM operates on the assumption that people are not known to make rash adjustments to their daily habits. Contrarily, changing one's behavior, especially a long-standing habit, is a repetitive and cyclical process (Rae, & Neall, 2022). The TTM is a model, not a theory, and it is possible to apply other behavioral theories and constructs to various aspects of the model (Gatfield et al., 2022). The Transtheoretical Model (TTM) posits that when individuals decide to change their behavior, they go through a series of six stages. The last stage, termination, is seldom employed in stage-of-change applications for health-related activities and was not part of the original idea (Dell et al., 2021). Different intervention strategies are needed to go from one stage of change to the next and, finally, to maintenance, the last and ideal stage of the model; hence it can be useful in curbing lateral violence in the workplace.
Donabedian model
The Donabedian model is a conceptual model that provides a framework for examining health services and evaluating healthcare quality. According to the model, information about the quality of care can be drawn from three categories: "structure," "process," and "outcomes. (Donabedian, 1988) Structure describes the context in which care is delivered, including hospital buildings, staff, financing, and equipment (Tossaint-Schoenmakers et al., 2021). Process denotes the transactions between patients and providers throughout the delivery of healthcare.
Every American has a definition or personal view of high-quality health care. For some individuals, such a definition revolves around the ability to go to the provider or hospital of their choice; for others, access to specific types of treatment is paramount (Butts & Rich 2013). Outcomes refer to the effects of healthcare on the health status of patients and populations.
Transactional Theories
Transactional theories, also referred to as Management theories or exchange leadership theories, revolve around the role of supervision, organization, and teamwork. These leadership theories consider rewards and punishments as the basis for leadership actions (Rosenblatt, 2018). This is one of the often-used theories in business and healthcare settings, and the proponents of this leadership style use rewards and punishments to motivate employees. Staff under this leadership style are often encouraged/ motivated to be self-developed; these will help promote a quality healthcare environment.
Summary
The literature review shows that a change of leadership and management approach in the healthcare system can result in improved patient outcomes. A transactional leadership model promotes high employee morale, resulting in improved service delivery quality. When the employees are recognized through strategic leadership interventions and incentives, their creativity and job satisfaction increase – promoting improved outcomes.
Moreover, the role of a data-driven healthcare intervention approach is emphasized in the research. Data-driven healthcare interventions promote quality and credibility as past established research outcomes guide all decisions.
EBP plays a critical role in healthcare promotion. Evidence-based practice (EBP) considers the latest and most relevant research findings, clinical experience, and patient values to achieve the greatest results (Zimmerman, 2017). Patient outcomes are used to evaluate the evidence after it has been gathered, analyzed, and implemented into clinical practice. The process starts with formulating a relevant clinical question (Melnyk, & Fineout-Overholt, 2022).
References
Dell, N. A., Long, C., & Mancini, M. A. (2021). Models of mental health recovery: An overview
of systematic reviews and qualitative meta-syntheses. Psychiatric Rehabilitation Journal. Comment by Gloria Ohmart: Only the first line of each reference is left hand justified. The next sentence is indented like your paragraphs.I did the first one already. Make sure all your references are done like this.
Donabedian model of structure, process, and outcome. Journal of medical Internet research, 23(5), e27180.
Gatfield, E., O'Leary, P., Meyer, S., & Baird, K. (2022). A multitheoretical perspective for addressing domestic and family violence: Supporting fathers to parent without harm. Journal of social work, 22(4), 876-895.
Melnyk, B. M., & Fineout-Overholt, E. (2022). Evidence-based practice in nursing & healthcare: A guide to best practice. Lippincott Williams & Wilkins.
Prochaska, J. O. (2020). Transtheoretical model of behavior change. Encyclopedia of behavioral medicine, 2266-2270.
Rae, K., & Neall, A. M. (2022). Human Resource Professionals' Responses to Workplace Bullying. Societies, 12(6), 190.
Rosenblatt, L. M. (2018). The transactional theory of reading and writing. In Theoretical models and processes of literacy (pp. 451-479). Routledge.
Tossaint-Schoenmakers, R., Versluis, A., Chavannes, N., Talboom-Kamp, E., & Kasteleyn, M. (2021). The challenge of integrating ehealth into health care: Systematic literature review of the
Zimmerman, K. (2017). Essentials of Evidence Based Practice. International Journal of Childbirth Education, 32(2).
