managing operations

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MGT 2002 – MANAGING OPERATIONS ASSESSMENT 3 – GROUP REPROT– MARKING RUBRIC

Rubrics Marking Criteria

High Distinction Distinction Credit Pass Fail

ULO 1: Explain how operations objectives and strategies fit within an organization Marks available – 10

Operations performance objectives of the process or operation clearly identified Excellent analysis of the contribution of the process or operation to company performance demonstrated Excellent knowledge of operations performance objectives and strategic fit within an organsiation demonstrated (8.5 – 10 marks)

Operations performance objectives of the process or operation clearly identified Good analysis of the contribution of the process or operation to company performance demonstrated Good knowledge of operations performance objectives and strategic fit within an organsiation demonstrated (7.5 – 8 marks)

Operations performance objectives of the process or operation identified, with some elements missing The analysis of the contribution of the process or operation to company performance is missing some elements Some knowledge of operations performance objectives and strategic fit within an organsiation demonstrated (6.5 – 7 marks)

Operations performance objectives of the process or operation not clearly identified The analysis of the contribution of the process or operation to company performance is missing many elements Limited knowledge of operations performance objectives and strategic fit within an organsiation demonstrated (5 – 6 marks)

Operations performance objectives of the process or operation not identified The analysis of the contribution of the process or operation to company performance is not presented Knowledge of operations performance objectives and strategic fit within an organsiation not demonstrated (0 – 4.5 marks)

ULO 3: Describe the many facets of the operations process (design, planning/control, and improvement) and how to manage these

Excellent introduction and description of the selected process or operation Excellent knowledge of the process or

Good introduction and description of the selected process or operation Good knowledge of the

Introduction and description of the process or operation is missing some elements Some knowledge of the process or operation

Introduction and description of the process or operation is missing many elements Limited knowledge of the process or operation

Introduction and description of the process or operation is not provided Knowledge of the process or operation not

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Marks available – 10

operation demonstrated (8.5 – 10 marks)

process or operation demonstrated (7.5 – 8 marks)

demonstrated (6.5 – 7 marks)

demonstrated (5 – 6 marks)

demonstrated (0 – 4.5 marks)

ULO 5; Evaluate a practical operations management scenario Marks available – 10

Excellent evaluation of the process or operation Excellent introduction and description of the proposed strategies Excellent introduction and description of the resource requirements for the implementation of the proposed strategies Harvard referencing is accurate and complete (8.5 – 10 marks)

Good evaluation of the process or operation Good introduction and description of the proposed strategies Good introduction and description of the resource requirements for the implementation of the proposed strategies Harvard referencing is accurate and complete (7.5 – 8 marks)

The evaluation of the process or operation is missing some elements Introduction and description of the proposed strategies missing some elements The introduction and description of the resource requirements for the implementation of the proposed strategies is missing some elements Harvard referencing is satisfactory (6.5 – 7 marks)

The evaluation of the process or operation is missing many elements Introduction and description of the proposed strategies is missing many elements The introduction and description of the resource requirements for the implementation of the proposed strategies is missing many elements Harvard referencing is followed with minor errors (5 – 6 marks)

The evaluation of the process or operation is not presented Introduction and description of the proposed strategies is not provided The introduction and description of the resource requirements for the implementation of the proposed strategies is not provided No references have been provided. (0 – 4.5 marks)

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