Importance of Communication

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1 The Nature of Communication in

Professional Settings

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Learning Objectives

After reading this chapter and studying the materials, you should be able to:

1. Describe the nature of communication. 2. Appreciate the differences and similarities between business communication and management

communication. 3. Recognize the functions and activities involved in managing and management communication. 4. Use the types of communication that take place at the primary levels of management.

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5. Understand how business and communication trends in�luence careers and career success.