6.4 Final Paper
themadbunny
5.3AIProject.pptxPhase 4: Conventional AI
Indiana Wesleyan University
Mandar Sathe
08/09/2022
Overview of phase 4
A clear definition and description of the AI project.
Overview of the problems addressed
Scope formulation and defining variables.
Determining how scope relates to problem solution
Determining approach used in tracing the scope in ensuring the problems are addressed.
This phase is one of the important stages of this project as it focuses at determining the blueprint and the path to be followed in ensuring the project objectives and problems are solved. This is covered under scope where phase 4 develops an appropriate scope for the project. In ensuring a clear understanding of the project is attained, a recap of the issues discussed in previous stages such as problem analysis is done in phase 4.
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Project description
The name of the project is Conversational AI.
Conversational AI seeks to establish real-time interactions and conversations between a business and a customer.
It is developed with the aim of enhancing customer experience.
The main focus is ensuring customers enjoy interactions in the company.
The project focuses on development of a conversational AI that can be used in establishing conversation between a business and its customers. This system operates like a chatbot but more advanced in that it has the capacity to interpret more personal information and providing appropriate feedback that is more sensitive to the needs of the customers. The main aim of the AI is establishing effective interactions and conversations with the customer as part of ensuring the customer enjoy the experience or encounter with the business.
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Overview of the problems addressed
Business problem: ensuring there is optimal customer experience.
Technological problem: ensuring the challenges and problems associated with development and installation of AI are minimized and eliminated as possible.
Ethical issues: ensuring there is no infringement of other people’s rights and integrity in the process of developing and implementing the AI.
There are three main areas that form the foundation to scope definition and development in this project. These are the problem areas that are solved by the project. The first problem is the existent gaps in customer experience and interactions where the customers need a responsive system to reduce service time spent in accessing services from an organization. The second problem area is the challenges experienced in development and installation of AI such as data management and security issues. The third issue or problem area is how the AI will ensure there is efficiency and in relation to compliance with ethical standards related to the use of AI.
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Scope
The project focuses on the inputs needed for successful implementation of conversational AI.
There are three main components of the project scope:
Business value aspect of the conversational AI.
Technological risk management aspect of the AI.
Ethics strategy of the project (Jan et al, 2018).
The problems will be addressed through ensuring there are three pillars forming foundation of the scope. The first scope is the business value aspect of the project that seeks to ensure the project addresses the business problem solved by the conversational AI. The second pillar is the technological aspect of the AI that determines strategies that can be used in ensuring the challenges associated with installation of AI does not occur. The third aspect is the ethics strategy that seeks to establish the most appropriate
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Scope management
The project scope will be managed effectively to prevent scope creep.
Each section defining scope will be supported by a clear analysis report.
A Gantt chart is used in controlling the scope and ensuring only the planned activities are carried out (Derenskaya, 2018).
In ensuring the project scope follows the plan, an effective scope management strategy will be applied which entails a scope control technique to ensure only the intended activities are undertaken to solve the three problem areas identified. It is for this reason that a Gantt chart will be used.
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Reference
Jan, A., Abbas, A., & Ahmad, N. (2022). Monitoring and Controlling Software Project Scope Using Agile EVM. Evolving Software Processes: Trends and Future Directions, 89-121.
Derenskaya, Y. (2018). Project scope management process. Baltic Journal of Economic Studies, 4(1), 118-125.
