6-2 Final Project Milestone Three: Section 2: External Competitiveness

1 Internally Consistent Compensation System at E-Sonic

Internally Consistent Compensation System at E-Sonic

Caroline Oti

Internally Consistent Compensation System

Following constant and maximum thoughts and conclusions, four jobs have been

developed according to great interest in them. The position of an office manager is of much

responsibility and keeps normal operations of the organization running. From the office manager,

the executive assistant follows in rank but their functions are quite many as substituted by the

administrative assistant. As a person who is actively serving in law enforcement duties, I have

not really seen such positions in the workplaces I’ve served in, although I deeply believe there is

a similarity of such positions with those in the sectors I have served. Choosing the administrative

assistant was driven by the fact that there is a close relation to my past jobs. The position of a

copy writer is the last that I chose which is an interesting position (Joseph, M., 2015).

Writing job descriptions requires much knowledge and is as well an important skill for all

professions. There is need for E-Sonic to develop absolute descriptions of every job they post

and make sure that marketing is easy as well as promoting the brand name E-Sonic (Glassdoor,

2018). Below, is a list of summaries of different jobs, duties of every job, and specifications of

work for every position within E-Sonic. The list consists of the office manager then, the

2 Internally Consistent Compensation System at E-Sonic

administrative assistant followed by the executive assistant, and ends with the copy writer all in

the order of ranking from the highly to the lowly ranked.

Job Descriptions

� Office Manager: Summary of the Job: The office manager has the responsibility of organizing and

prioritizing all daily operations to motivate productive operations within E-Sonic’s

office settings.

Job duties: Must ensure that all of the equipment including fax machines, copiers, and

computers are regularly and well maintained. Also, maintenance of the budget in the

office and realizing any opportunities that save overhead costs, are the responsibilities

of the office manager.

Specifications of Work: As the office manager, one must possess a diploma from a

recognized high-school as a minimum and basic knowledge in management as well as

be familiar with the methods of managing professional office settings.

� Administrative Assistant:

Summary of the Job: This employee is entitled with management of E-Sonic’s clerical

tasks that arise every day.

Job duties: Must have special skills especially in multi-tasking, interpersonal skills are

also a requirement, and must be able to effectively perform in a vigorous environment

of the profession that experiences constant changes.

Specifications of Work: Must be a holder of at a minimum a recognizable high-school

diploma, although a college degree is more desirable. Records keeping skill is a

requirement for this position.

� Executive Assistant:

Summary of the Job: The executive assistant handles the tasks delegated by the

administrative assistant and other tasks within the office.

Job duties: This employee is entitled with the execution of clerical duties and analysis

of data for presentation purposes and decision making by the management of E-Sonic.

3 Internally Consistent Compensation System at E-Sonic

Specifications of Work: To successfully perform as the executive assistant, one must

have an experience for a minimum of five years as an executive in a closely similar

profession. A recognizable college degree is also a requirement.

� Copy Writer:

Summary of the Job: In this position, a copy writer comes up with marketing

advertisements both in hard copies or online for the promotion of E-Sonic’s music

platform that enable online streaming.

Job duties: The responsibilities are editing ads to a clear, relatable and concise format

that the potential consumers understand with ease. Also, they should be able to develop

marketing strategies that can be incorporated for production. They should as well advice

the management on pitch ideas in marketing.

Specifications of Work: A degree (four year in college) is the minimum requirement

for this position. The specialization should be in advertising and marketing. A portfolio

must be provided of the completed tasks of marketing products through ads.

Job Structures

Administrative

Positions

Customer Service Software

Handling

Marketing

Office Manager Customer Service

Director (DCS)

Software

Development

Director (DSD)

Chief Marketing

Officer (CMO)

Administrative

Assistant (AS)

Customer Service

Specialist (CSS)

Software Project

Manager (SPM)

Marketing Director

(MD)

Executive Assistant

(EA)

Customer Service

Manager (CSM)

Software Engineer

(SE)

Market Research

Analyst (MRA)

Office Assistant

(OA)

Customer Service

Agent (CSA)

Software testing

Specialist (STS)

Creative Director

(CD)

(Martocchio, 2016)

4 Internally Consistent Compensation System at E-Sonic

Build Point Evaluation Method

Coming up with the market rates for the mentioned positions in the organization

is important since through them, decisions on hiring, payments, promotions, pay rises

and compensations are planned. The chosen jobs will be evaluated and the for the

administrative assistant position, internal benchmarking is applicable since it is easy in

terms of research and application, the organization’s management will be in a position

of matching all of the assistants against job performance (Joseph, M., 2015)

Competitive benchmarking is essential for the Copy Writer’s position since it will

allow comparison of similar products as well as systems provided by other companies

like Spotify and Pandora. The office manager position as well as the one for the

executive can be evaluated or benchmarked easily through functional benchmarking

because through it, similar practices or functions in the industry can be compared to

those in E-Sonic (Martocchio, 2016).

The compensational considerations are the evaluations in the jobs where pay rates

can be created by professionals (Martocchio, 2016). There are specialists who based on

two considerations decide on different compensation aspects. The considerations are:

Job relation that describes a distinct job which must showcase the work. The other

consideration is what influence can promote the tactics of the organization.

Nonetheless, evaluation of the values as well as objectives of E-Sonic is the best way of

defining compensable factors (Martocchio, 2016).

Factor Degree Statements

These statements are developed around, working conditions, skills, and

accountability levels. The skills are based on technical, personal skills, managerial

expertise or knowledge, and experience at work. E-Sonic requires that the employees

stand accountable on the mandate of coming up with decisions as well as performance

where applicable. The organization is firmly devoted to the creation of an online

platform of music streaming that not only meets the expectations of customers but its

own are also considered (Joseph, M., 2015).

5 Internally Consistent Compensation System at E-Sonic

Calculation of Point Values for E-Sonic Jobs

Compensable Factor

(CF)

Relative Value (%) Total Points

Achievable

Total Points for

every Compensable

Factor (CF)

Management/

Administrative

expertise

40 1250 1250 * .40= 500

Time Management 30 1250 1250 * .30= 375

Oral/Writing 20 1250 1250 * .20= 250

Computer

Application

Knowledge

5 1250 1250 * .5= 62.5

Financial Analysis

Skills

5 1250 1250 * .5= 62.5

(Martocchio, 2016).

Compensable

Factor (CF)

Relative

Value

(%)

Total Points

for every

Compensable

Factor (CF)

Maximum

1 2 3 4 5

Management/

Administrative

Expertise

40 500 100 200 300 400 500 500

Time

Management

30 375 75 150 225 300 375 375

Oral and or

Writing

20 250 50 100 150 200 250 250

6 Internally Consistent Compensation System at E-Sonic

Computer

Literacy

5 62.5 12.5 25 37.5 50 62.5 62.5

Financial

Investigation

Skills

5 62.5 12.5 25 37.5 50.0 62.5 62.5

Totals 100% 1250 250 500 750 1000 1250 1250

(Martocchio, 2016)

For the Administrative Assistant: 200 + 200 + 37.5 + 25 = 462.5

For the Executive Assistant: 375 + 50 + 250 + 62.5 + 62.5 = 810

Positions Ranking at E-Sonic According to the Results of Point Evaluation

The table below can be reviewed applying the point method for ranking positions at

E-Sonic.

Administrative Customer Service Software Marketing

Office Manager

(1200)

Customer Service

Director (DCS)

(1100)

Software

Development

Director (DSD)

(1250)

Chief Marketing

Officer (CMO)

(1250)

Executive Assistant

(EA)

(810)

Customer Service

Specialist (CSS)

(862.5)

Software Project

Manager (SPM)

(862.5)

Marketing Director

(MD) (1112.5)

Administrative

Assistant (AS)

(462.5)

Customer Service

Manager (CSM)

(610)

Software Engineer

(SE)

(800)

Market Research

Analyst (MRA) (750)

Office Assistant

(294.5)

Customer Service

Agent (CSA) (380)

Software testing

Specialist (STS)

(640)

Creative Director

(CD)

(930)

7 Internally Consistent Compensation System at E-Sonic

References

Purba c. B & Wachyuni i. &. (2020). The reactions over employee engagement viewed from

compensation organizational justice, work-life balance and mediated by job satisfaction

variable.

Barcelona, D, & Joseph, M. (2015). Strategic Compensation A human resource management

approach (10th ed.). Pearson Education.

(2018, June 4). Glassdoor Job Search. Find the job that fits your life. Writing job Descriptions

Best Practices. Retrieved December 3, 2018.

from http://www.glassdoor.com/employers/blog/5-tips-on-writing-great-job-descriptions/

Martocchio, J. J. (2016). Strategic Compensation: A Human Resource Management Approach,

Student Value Edition. New York: Prentice Hall.