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MGMT 316: Planning and Job Analysis

Strategic Planning Process

Strategic planning: the process by which ___________ determines ___________ and how they are ___________

Strategic planning __________ in terms of the ______________

Strategic Planning Process

Mission: _______________

Company should determine mission and how __________will support __________

Mission Determination

Environmental Assessment

Objective Setting

Strategy Setting

Strategy Implementation

Strategic Planning Process

Environmental Assessment: understanding ____________________ internally and __________________externally

Mission Determination

Environmental Assessment

Objective Setting

Strategy Setting

Strategy Implementation

Strengths Business strengths are its resources and capabilities that can be used as a basis for developing competitive advantage	Weaknesses Internal limitations that may interfere with a company’s ability to achieve objectives
Opportunities The external environment analysis may reveal certain new opportunities for profit and growth	Threats The changes in the external environment that may present threats to the firm

Overall – want to take advantage of the company’s strengths and minimize weaknesses to grasp opportunities and avoid threats.

In groups of 4-5 and I will assign you each a company. Write down on your index card strengths, weaknesses, opps, and threats to the company.

Disney

Google

Starbucks

Strategic Planning Process

Objectives: ___________________________

Four characteristics:

Should be…

- _________________

Mission Determination

Environmental Assessment

Objective Setting

Strategy Setting

Strategy Implementation

Strategic Planning Process

Lowest-cost strategy:

Gaining _____________by being the ____________of a product or service within the market

Must ____________as much as possible

What are some examples?

Mission Determination

Environmental Assessment

Objective Setting

Strategy Setting

Strategy Implementation

Strategic Planning Process

Differentiation Strategies:

Focus on developing products or services that are ________________________

Ex: different design or brand image, technology, features, customer service, or price

What are some examples?

Mission Determination

Environmental Assessment

Objective Setting

Strategy Setting

Strategy Implementation

Strategic Planning Process

Actually bringing the _________________________________

Making changes to the org’s:

__________

Mission Determination

Environmental Assessment

Objective Setting

Strategy Setting

Strategy Implementation

Human Resource Planning

Matching ____________ supply of people with job openings in the org

2 types of forecasts for planning:

Requirements forecast

Availability forecast

Human Resource Planning

Requirements forecast: determining the _________________ of employees that the org will need in the future to __________

Requirements Forecast Methods

Zero-base forecast: uses the org’s _________________________________as starting point for determining future staff needs

When someone quits  Can we justify filling that position or should we leave it open?

Requirements Forecast Methods

Bottom-up forecast: each level of the org, starting with the lowest, _______________________

Each unit manager should be the _______________ about employee requirements

Human Resource Planning

Availability forecast: determining whether the firm will be _________________ and where employees will be sourced from

If availability is low, what can organizations do to maintain their human resources?

Availability Forecasting

If availability is low…

__________________

_______________

__________________

Succession Planning

Succession planning: process of ensuring that qualified persons are available to assume key _________________ once the positions are __________

Job Analysis

Methods for describing a job…

___________________________________________

Job Analysis creates…

Job description: document that provides info regarding _______________________ of a job

Job specification: document that outlines the ______________________ a person should possess to perform a particular job

__________

Work Analysis important for….

__________

How do we get information for work Analysis?

___________________

____________________

METHOD	PRO	CON
__________	First-hand experience	Only practical for simple jobs Time-intensive and expensive
__________	Rich info	Time-intensive and expensive Hawthorne Effects
__________	Rich info Clarification	Time-intensive Social influence biases
__________	Efficient Inexpensive	Reading & writing skills Must be comprehensive
__________	Inexpensive	Requires reliable recording
__________	Inexpensive	May not get the full picture

Getting information for Job Analysis

O*NET:

http://online.onetcenter.org

Using Job Analysis for Job Description

Job description states:

__________

Duties

Responsibilities

Needs to be relevant and accurate!

Common Aspects of a Job Description

Duties performed

% of time devoted to each duty

________________to be achieved

Working conditions and possible __________

Number of employees performing job

____________________used for job

Do you remember last week’s class?

Job analysis could help protect against violations of:

____________– if job descriptions are not substantially different, need to pay the same

____________– defense against unfair discrimination

____________– employer must make reasonable accommodations for disabled workers

Job Analysis and Modern Workplaces

Searching for broader abilities such as:

Ability and _____________________________________

Ability to adjust

______________________

Shift toward Competencies

Competencies: individual’s capability to orchestrate and apply _______________________________________

consistently over time in different situations

Exs: ability to make tough calls, ability to lead and decide, ability to support and cooperate with others

Shift toward Job Design

Job design: process of determining:

__________ to be performed

Methods used in performing these tasks

How a job relates to _______________

Shift toward Job Design

Job enrichment: basic changes in the ____________of responsibility of a job so as to provide greater challenges to the worker

Shift toward Job Design

What are some ways that we can enrich someone’s job?

Allowing employees to ______________

Providing _________________opportunities

Allowing employees flexibility with ________________________________

Shift toward Job Design

Job enlargement: increasing __________________ a worker performs, with all the tasks at the same level of responsibility

Shift toward Job Design

Job rotation: moves employees from ___________________to broaden their experience