module 6
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4.2.pptxImplications of social media in healthcare
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introduction
Social media platforms like email, texting, and Facebook are readily available to healthcare professionals (HCPs). These platforms are mainly used for gathering and sharing information.
Implications of social media in healthcare
Lack of privacy
disruption of professional boundaries
Lack of accountability
Concerns about privacy and confidentiality; professional boundaries; the accountabilty, responsibility, and trustworthiness of health care providers are some of the challenges raised by the use of social media by healthcare providers.
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When it comes to healthcare, email is still a go-to method of communication.
Advantages of email
You don't have to pay for email (Ramage & Moorley, 2019).
Email is a time-saving method of communication
Email is a straightforward method of communication
Email may be accessed from any computer with an internet connection, so it's convenient for healthcare providers to use.
Instant access to information and files can be achieved through the use of email
As soon as healthcare professionals are connected to the internet, they may send and receive messages without incurring additional costs. With an internet connection, health care providers may reply to their clients at any time, regardless of where they are. This offers them the opportunity to conduct further study or seek advice from colleagues. Using this tool is a cinch for medical professionals. Once you've set up your account, you may compose, send, and receive messages with ease. In addition, email helps patients to get information quickly and easily.They can access their inbox and read your communications whether they're in the office, on the field, or even overseas, which benefits their patients. For the sake of having a paper trail of any online talks or contacts, healthcare providers can choose to send themselves files and store correspondence
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Disadvantages of Email
When you send an email, there's no way to make it feel personal.
The use of email is disruptive
Misunderstandings can occur when information is conveyed by email (Ramage & Moorley, 2019).
Emails should be kept to a minimum in length
In order to properly assess their patients, healthcare providers may need that information be vocally given which is not possible with emails. It might be difficult for a healthcare provider to keep up with all of the emails they receive because it takes time to go through each one. Healthcare professionals may become ineffective as a result of this disruption. The healthcare practitioners may misinterpret the patient's message because email does not include nonverbal communication. This is especially true if the sender doesn't go through their message before sending it. If the healthcare providers need to obtain detailed information about their patients, this becomes even more difficult to accomplish as emails have a minimum length required.
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Texting
texting refers to the act of composing and sending messages. Texting has been embraced greatly in the healthcare setting by healthcare providers who send and receive texts from their clients (Lin & Kishore, 2021.
Advantages of texting
Texting is a cinch to do
Texting is quick.
Texting allows medical professionals to readily communicate with their patients. Patients' medical records are received and transmitted quickly and efficiently by the healthcare providers.
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Disadvantages of texting
Text messages are particularly vulnerable to data breaches because of their low barrier to entry (Ramage & Moorley, 2019).
A healthcare provider reputation and patient confidence are jeopardized by SMS texting, which does not adhere to HIPAA security standards.
Healthcare providers' and their clients confidentiality may be jeopardized as a result of data breaches. The bad news about HIPAA violations can be devastating to healthcare professionals when they use this style of social media communication.
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Social networking site Facebook which is comparable to Twitter andLinkedin is used by healthcare professionals to get information and communicate with their clients (Ramage & Moorley, 2019).
Advantages of facebook
Allows interactions with patients.
Wide access to information.
It is quick.
With the help of facebook, healthcare providers can interact with their patients and colleagues by exchanging messages, documents, files, and so on. As soon as they join up, healthcare providers will have access to a wealth of information about various topics. The time it takes to obtain information from Facebook is really short.
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Disadvantages of Facebook
Facebook is time-consuming.
Untrue information can be circulated through the platform(Lin & Kishore, 2021).
Faecebook can be enticing, as a result, healthcare providers may be squandering their time on Facebook, which can result in bad service. Facebook has the potential to disseminate inaccurate information, which could lead to patients or healthcare providers being misled.
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references
Ramage, C., & Moorley, C. (2019). A narrative synthesis on healthcare students use and understanding of social media: Implications for practice. Nurse Education Today, 77, 40-52. https://doi.org/10.1016/j.nedt.2019.03.010
Lin, X., & Kishore, R. (2021). Social media-enabled healthcare: A conceptual model of social media affordances, online social support, and health behaviors and outcomes. Technological Forecasting And Social Change, 166, 120574. https://doi.org/10.1016/j.techfore.2021.120574
