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1. Final Project Brief

Continuing from your previous Project Parts, package your current deliverables into an executive-level briefing. Include an overview of Design Thinking, its tools, processes, and advantages for your organization. Include all references.

2. Final Project Presentation Draft a speech

Design Thinking Applied to Household Products and Services

The globe has been witnessing increased security concerns over the years. Such a state of affairs calls for innovative and adaptive systems in homes and workplaces, among many other areas in the course of existence. There have been a number of security innovations and products within the home environment in recent days, but some are not yet at par with the customer requirements. A critical product that seems to set itself apart in security systems is the smart Home Security System. Sharma et al. (2018) detail that the device is backed by IoT efficiency allowing authorized persons to easily access areas in which they are manning while limiting unauthorized persons from the same. The product has a lot of functionalities within the home environment.

Functionalities

One of them is intrusion detection. The device is capable of detecting unauthorized entry over others. This system is fitted with sensors integrated with a Windows motions detector and cameras that constantly record any entry into the premeditated system and is capable of sending real-time notifications to the smartphone of the homeowner or any other device that is connected to this particular device(Budijono et al.,2014).

The other functionality is video surveillance. The smart home security system entails or makes use of cameras, high definition and that have been placed in strategic areas both within and outside the house so as to watch over the house. By adopting IoT technologies, then one can get a live feed or footage sent to his mobile app or even web page further to this, so as to provide extra security to the premises, the camera can be set to that motion triggers a scheduled alarm to keep alert of entry or exit within the said house.

Another is the ability to monitor and control the premises remotely. Škrgić et al. (2019) argue that in the event of any security breach within the environment being monitored, then a notification or SMS is triggered, after which it is sent to the user of the said system. In addition, this system is such that it is capable of controlling access in certain ways, such as the use of sensor sensitivity adjustment management of access codes and even checking out of certain sensors and devices within this system. Another functionality of the home-based smart security system is that it can monitor environmental changes within the house or surrounding areas by monitoring parameters such as carbon monoxide levels and even temperature. This allows it to alert the homeowner, and even in many other cases, it can be integrated to trigger such things as smoke alarms within the premises environment.

In addition, the last functionality that is associated with this system is the home automation integration. This system is capable of adjusting the room temperature, turning on lights, unlocking doors, and even providing convenience. Such functionalities increase the overall experience of the home environment.

Distinction From Competitors

A number of differences can be realized from the competitors of this product. To start with, this system makes use of artificial intelligence. Making use of artificial algorithms within its functionalities makes it highly dependable. In such a way, by accumulating the history of given data over time, it can then learn patterns and behaviors with time. In such a case, it becomes more possible to distinguish between what can be considered normal and regular activities against threats to the premises in which it has been installed.

In addition to this, this system is also capable of facial recognition. By the incorporation of face detection technology, the system can alert the user when there are unfamiliar faces within the premises. Such a situation allows the user to give personalized access permission to the premises manned by the system. More importantly, this technology is designed so that it seamlessly integrates with other smart home devices. This means that the system has higher interoperability which allows for more unified and unique security management within the home environment.

Another feature is that of price reliability and ease of use. As per Škrgić(2019), this technology is very competitive with earlier systems in terms of price, reliability, and ease of use. This means that while it is easy to learn its use, it is also pocket friendly in terms of purchase compared to other products that provide similar services. This uniqueness, even in terms of the price, sets apart the good workability of the system.

Which Are the Innovative Customer Interactions

One of these innovative customer interactions is voice control. The smart home security system is designed so that it supports voice commands and, in such a way, allows homeowners to interact with the system hands-free. The system is empowered so that homeowners, in this case, customers, can interact with it hands-free. The system is in such a way that they can arm or disarm it, check its status, and, more importantly, it can review the video footage by making use of voice commands. This allows it to be able to be used by those people who may have one or another disability.

Another unique innovative feature that increases interactivity with the customer is the fact that of geofencing. This means that the system can detect the homeowner's location by using the connected smartphone they are using. In such a case, the system is capable of harming or disarming itself. This depends on the proximity of the homeowner and, in such a case, eliminates the need for manual actions to control it.

In addition, the system in question can make contextual notifications to the user. The system combines algorithms and artificial intelligence capability so that it can provide the user or the owner with relevant information that, in one way or the other, affects the security of the homeowner. For instance, the system is in such a way that if the owner or another user leaves the door open for longer hours, then it becomes possible for either the system to close the door or send a reminder to the user of the unclosed door. Integrated smart locks would allow the closing of the door if it had been left so for a longer duration of time than expected.

Another innovative feature that makes this production appealing and more usable for the customer is the fact that it is capable of intelligent scheduling. In intelligent scheduling, it may include such things as keeping the system armed at particular times when there is a probability of possible threats. It can also help disarm it when the homeowner is expected to return home. In such a way, the system is taught to adapt to the schedule of the home, and hence it can deliver excellent results.

In conclusion, smart home security systems empowered with advanced AI are game changers in the field of home security and, more specifically, as a designer item. It has unique features that are competitive enough to stand out in the market. Integrated with AI capabilities, the system allows for facial recognition to be connected to smart devices. Among other things, the system is capable of geo-fencing, contractual notifications, and customizing scheduling to the user's needs. The features so mentioned make it stand out competitively enough and capable of comprehensive home security solutions in the home environment.

References

Budijono, S., Andrianto, J., & Noor, M. A. N. (2014). Design and implementation of modular home security system with short messaging system. In EPJ Web of Conferences (Vol. 68, p. 00025). EDP Sciences.

Sharma, Aman & Goen, Anjana. (2018). Smart Home Security System. 1-4. 10.1109/ICACAT.2018.8933780.

Škrgić, M., Drakulić, U., & Mujčić, E. (2019). Smart Home System-Remote Monitoring and Control Using Mobile Phone. In Advanced Technologies, Systems, and Applications III: Proceedings of the International Symposium on Innovative and Interdisciplinary Applications of Advanced Technologies (IAT), Volume 1 (pp. 409-419). Springer International Publishing.

Agenda for A Design Thinking Workshop

Introductions welcome, and workshop kick-off

Under this step of the design of the smart home security system, the facilitator will have to kickstart the workshops by welcoming participants and guiding them through introductions. The facilitator makes the attendees aware of the workshop's objectives and purpose while underscoring the significance of having a smart home security system capable of meeting the users' needs. Within one hour, those that have attended the workshop will be expected to introduce themselves. The introductions should be done in a way that creates a free and interactive environment among the attendees so that they are acquitted with each other. An iceberg would better be exploited so as to nurture an environment of interaction among the attendees from the very start of the workshop.

Understanding The User Needs

This second phase of the day will entail deeper insights among the attendees on the user’s security concerns, the issues raised or pain points, as well as the preferences they may have about their premises’ security. Gathering of research online as well as ideas from the attendees will help inform on what particular security system is needed, its appearance, and its expectations for the consumers as well as the important considerations that must be put in place in the development of the system. More importantly, attendees in their small groups must brainstorm on the contexts in which the particular system to be developed might look like. Under this step, they will use the various materials that have been provided so as to have fictional representations or even drawings. This helps to be empathetic as well as have a good view and understanding of the needs of the security system that is just about to be developed.

Defining the Problem Statement

After a short break following the completion of agenda two of day one, there will be new brainstorming sessions under which members bring together their different conceptualizations of how this new smart security system will look like. In this step, the facilitator must constantly motivate groups and participants to collaboratively define a clear problem statement. In this step, the problem statement has to capture the main issue that is being collectively approached in this workshop. In a bid to urge or prompt innovative thinking, the problem statement must be crafted like ‘‘How might we create a state-of-the-art sustainable smart security system?’’ This framing brings the problem in a way that calls for new and creative solutions to the same.

Ideation and Concept Generation

This will be the most important step in the workshop. The step may include subsections, including an introduction to ideation, a warm-up exercise, a brainstorming session, idea sharing, group discussions, idea clustering, and categorization. However, all the ideas being generated must stick to the problem statement that the workshop is dealing with to avoid deviating from the main agenda of the workshop. Under this step, attendants will be urged to each bring their own conceptualization of the smart home security system. Ideation and concept generation about the smart home security system will be grounded on the needs that have been captured under the needs and preferences at the earlier stages of the previous day. Under this, a culture of free thought will be cultivated without limitations and foster cultural creativity. This step calls for several innovative techniques, key techniques that could be employed include but are not limited to SCAMPER (Substitute, Combine, Adapt, Modify, put to another use, Eliminate, Reverse) and analogical thinking.

Idea Selection and Concept Refinement

After the ideation phase, the next step involves participants evaluating the ideas generated based on such criteria as feasibility, desirability, and viability. The step calls for intensive group collaboration and discussions while prioritizing and selecting the most promising concepts that better align with the user needs as well as the technical constraints that may be faced by the users of the system in question(Luchs, 2015). Further, there will be the selection of the ideas in which they will rank under a priority base and therefore select a manageable number of concepts that would be considered for the selection of the finally needed concept within the selection process.

Concept Development

This may entail the development of user personas, profiling them to have a better understanding of the target audience for the same security system. This will further inform the needs, preferences, and behaviors of the target customers for the project. Further, this step will also have the participants create user journeys where they map out end-to-end user experiences by identification of the touchpoints and pain points as well as the opportunities that may be considered for the improvement of the product that is under development. Generation of the design artifacts will also be undertaken in this step. The participants will have to make use of sketches, storyboards, and wireframes in a bid to visualize and communicate what they are interested in developing as part of the solution at the final setup of its development. Jiang & Yen(2013) argues that this development stage is focused on the trajectory in which ideas or concepts will be evolving. It will begin with the initial abstract concept and then move to refinement and particularization of the idea.

Prototyping

The third day marks the last day of the completion of the workshop in which a tangible representation of the interactive models of the system will be created. First, the participants have to determine the prototype scope. It will entail user interfaces, physical components, and data flow connectivity, and even it can be integrated with other devices among other platforms. This will be followed by the choice of the approach used depending on the level of fidelity needed, the resources, and the requirements needed. Amano et al. (2019) argue that this allows for a goal-oriented process allowing for the identification of new processes and opportunities. These steps will then be finalized by the design of the required prototype; it will then be tested and iterated, then the end will be the validation and refining.

Testing and Feedback

To realize the workshop's success, day three will close with the testing and creation of feedback about the smart home security system that has been developed. This step is very important for collecting opinions, suggestions, and concerns about the system so developed. One will be able to observe and learn about the improvements that may need to be made to this system. The first response and comments from those that are the potential users of the system may be essential building blocks for the redefining process of the system in place that is being developed. The facilitator must be on the watch when the testing session is ongoing as it is a source of invaluable advice from the system users that would help in further development.

References

Amano, T., Brassett, J., Green, L., & Hestad, M. (2019). Rethinking the prototyping process for applying design thinking to business model innovation.

Jiang, H., & Yen, C. C. (2013). Design Thinking in Conceptual Design Processes: A ComparisonBetweenIndustrialandEngineeringDesign Students. Advances in Industrial Design Engineering, 29.

Luchs, M. G. (2015). A brief introduction to design thinking. Design thinking: New product development essentials from the PDMA, 1-12.