Marketing management:What next for Digital Millennials

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3.Whatnextassignment.pptx

Getting to Grips with the Assignment

What next for Digital Millennials?

[email protected] 2019

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From GenY to post Millennial iGens

There is a fixation on iGen, sometimes known as GenZ. They are classified in the media as “anxious” and “always connected” and sometimes as the “snowflakes generation”

More comfortable online than out partying, post-Millennials are safer, physically, than adolescents have ever been. But they’re on the brink of a mental-health crisis.” Tweng

So your assignment is about the evidence to support the core concept of a future Millennial cohorts as being distinctive (differentiated) and offering business/organisations future marketing opportunities.

For a discussion look at the GUIDELINES “what next for digital Millennials”, which offers advice on how you structure the assignment. Pay particular attention to the marking scheme.

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In answer to an email about popular media.

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“The term popular media refers to anything that is published online. This includes what I call "grey" material. There is a lot of commentary about GenY, IGen and Gen Z in the media, but the question is whether it is reliable and whether it is evidenced. Most commentators set themselves up as experts. But they express personal opinions based on evidence and these may or may not be true. For example Bloomberg's Business Week has an article about live streaming in China and notes that the behaviours of key influences and their audience are different from the "West". Does this mean Chinese Millennials are different? Is one article in a Business magazine reliable enough to spot a trend?

My reading list (in revision week) refers only to articles published in recognised journals. Journal articles are peer group reviewed, so they should be evidenced and they should be reliable. The problem is that many journal articles are out of date.

So who do you believe? You are tasked with finding the middle ground between the theory and the practice. It's what we call a conundrum.

You also ask about how many articles. The more the better, between 20 and 40,but concentrate on the link and gaps between the popular and the journal articles. You are looking for journal articles that are topical and relevant - for your assignment!

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A narrative is not evidence - generalisation

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If we could give a definition of what millennials are, we can say that are those people who borned from 1980 to 2000, but there is also a deeper meaning of what is the millennials. If you are good with technology then you are millennial, if you are quite optimistic and oriented towards the group wanting to always do the good and help fellow people then you are again a millennial. The people who belong to this generation, there is no doubt that they spend too many hours per week on the internet and social networking. They know how to use every kind of technology and they feel terribly self-confident and pleasant feelings for their accomplishment. They feel happy sending messages to others and feel that this way of communication can make the people come closer. ‘’On average, young adults ages 18 to 24 send or receive 109.5 text messages each day, clocking in over 3,200 messages each month’’ according to a Pew survey.

Of course, they do not use the technology only for communication but for encyclopedic purposes either. Millennials use technology and the internet because they can have access to any information. Through the internet they can solve any problem and find any information they are looking for. In my opinion, the internet is the reason why millennials are so socially and are capable, but they also prefer, to work with other people in a group, for any purpose. Millennials are the generation which have been adapted to the changes of the season and feel ready and self-confident to face the future. They are considered modern, progressive, ready to accept different views and thoughts and ready to confront opinions with their own arguments. This is the reason why they like traveling, they want to get acquainted with new cultures, new people, new customs and fill their agenda with many experiences through a social life.

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Example

You need your definition. Example of a “meta-analyses” to draw out issues.

Understanding the Next Generation of Young Professionals and Their Future

Expectations Concerning Nutrition and Food Offering at Workplace. Table 1, page 2

Submitted as part of a PG Degree in Marketing 2017. Literature Review

Reproduced with permission.

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Begin by defining your terms of reference?

So many definitions. They cannot all be correct.

So which ones are you going to test and explore?

You are allowed combine definitions to “position” your study.

LINK

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The generation x crossover.

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Term first used in 2004 as “those born in 1982 and approximately the 20 years thereafter”.

Howe, N., & Strauss, W. (2007). The next 20 years. Harvard Business Review, 85,

“Generations are formed by the way historical events and moods shape their members’ lives—and by the fact that these events and moods affect people very differently depending on the phase of life they occupy at the time.”

“Many Millennials will want to correct for the impracticality of Boomers and the indiscipline of Gen Xers. Many elders will be pleased with how these young people are doing, while others may misinterpret their confidence as self-centeredness. As they move through their twenties, Millennials will already be accustomed to meeting and beating adult expectations. They will revive the ideal of the common man, whose virtue is defined less by self than by a collegial center of gravity.”

A generation or a cohort?

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Kotler, Keller (2006), argued, back then that generation X and generation Y are a cohort.

Cohort theory is based around the idea of socialisation hypothesis - that adults’ values are formed during childhood and adolescence and that these basic values stay relatively stable.

It also suggests that reality is socially constructed by individuals and groups in a dynamic process (Social constructivist theory, Berger and Luckmann, 1966).

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A media profile of Millennials . .

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Propensity for (?):

Idealistic

Social causes (next generation leaders)

Eco-friendly

Ethical

Aspirational, making educated purchases and shunning excess?

Civic-minded and collegiate

Engaging in social networks

Debt ridden after 2009 with limited financial , work security

Less likely to trust authority/big companies, more likely to trust peer group.

Image driven meaning status, narcissistic and indulgent.

Is it elementary Dr Watson?

So it’s all about the technology

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The tech link been explored in a number of papers is that Generation x and Y have different "cultural attitudes towards work". Based on the idea of cohorts:

Generation Y was the first generation born into a postmodern society (Best & Kellner, 2003:76). They are the first to have always lived in a digital world (Székely & Nagy, 2011:2187; Yarrow & O’Donnell, 2009:83). 2009:83). They take this technology for granted, which is aligned with the idea that technology is only technology for people that were born before it was invented (Smith , 2008). And Generation Y has the capabilities to mobilise mass movements, if it were to act en masse, thus exerting global influence on work and cultural value.

Adapted from Neves, J. A. (2016).).

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Changing the world?

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According to experts: Dr. Jean Twenge, David Stillman, and Jonah Stillman study generations, they offer some predictions for how Gen Z will change the world.

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30 under 30 (Forbes)

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In our 2018 edition of the Forbes 30 Under 30, our annual encyclopedia of creative disruption featuring 600 young stars in 20 different industries.

30 under 30 in Asia

The youngest under 30

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Another expert

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What do we know about the generation after millennials? Jason Dorsey TEDxHouston

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So many questions for marketers . . so many views

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How should brands communicate with engage with Millennials?

Does this mean Content Marketing - personalisation?

Have the rules already changed for “big brands” engagement? How do corporate CEO keep up?

How do companies/organisations build trust?

Do “brands” matter to your generation and are (ethical) values and social impacts about to change?

Do all Millennials response in the same to social media, and are there new types (tribes/subgroups/cohorts of Millennials?

A digital Millennials reading List

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A list of sources drawn from “Primo” the University library

What makes a good source?

Sources can be judged on topicality of references.

Assess articles on relevance to your chosen topic.

Valid the abstract and concluding arguement as relevant to your study.

Are these from recognised journals?

Are the studies empirically based?

Do they outline limitations?

Do they tend they generalise or are they specific.

Does they should (subject) bias?

Are there other better articles?

Be an active reader. Go deep.

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Bibliography

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Ely, R. J., Stone, P., & Ammerman, C. (2014). Rethink What You “Know” About High­ Achieving Women. Harvard Business Review, December.

Howe, N., Strauss, W., Center, P. R., Valentine, D. B., Powers, T. L., & Emeagwali, N. S. (2013). Generation Y values and lifestyle segments. Journal of Consumer Marketing, 30(7), p22-26.

Howe, N Strauss, w. (2007). The Next 20 Years How Customers and Workforce Attitudes will Evolve. Harvard Business Review, 85 (July to August), 1–13.

Markert, J. (2004). Demographics of Age: Generational and Cohort Confusion. Journal of Current Issues & Research in Advertising, 26(2), 11–25.

Noh, M., & Mosier, J. (2014). Effects of young consumers’ self-concept on hedonic/utilitarian attitudes towards what is “cool.” International Journal of Fashion Design, Technology and Education, 7(3), 163–169.

Waring, A. (2016). Corporate Risk and Governance: An End to Mismanagement, Tunnel Vision and Quackery. Routledge.