Product developement
Product Management Framework (PMF)
The process of managing the entire lifecycle of product from conception, through development and production
Business Analysis
Engineering Development
Project Management
PMF is where the supporting processes need to align and create value
Project
Project is finite in nature, which means it has specific initiation and finishing deadlines
Examples
Organizing an event e.g. networking event
Holding a meeting
Home improvement project e.g. upgrading the kitchen, bathroom
Developing a website
Organizing a team
Solving a key problem for the customer
Project Management
Project management is the discipline of planning, organizing, and managing resources to successfully complete specific project goals and objectives
Business Analysis
Engineering Development
Project Management
PMF is where the supporting processes need to align and create value
Project Management
Applying project management in the product management process can increase:
Productivity
Quality
Efficiency
Time-to-market
Business Analysis
Engineering Development
Project Management
Core project management methods and processes
5 major processes
Initiation
Planning
Execution
Control
Closing
Project initiation
Project planning
Project execution
Project control
Project closing
Project Initiation
Define new project (what needs to be done)
Decide if the project should continue into next phase assuming the current phase is nearing completion
Project initiation
Project planning
Project execution
Project control
Project closing
Project initiation: core methods/processes
Review business case (financials, connection to business strategy)
Develop charter – high level document that describes the project, risks, milestones
Establish project baseline – cost, schedule, time and quality
Approve the next phase plan – decide if the poject should continue to the next stage
Identify the project sponsor – determine the source of funding
Conduct a kick off meeting – communicate the project information to the team
9
The “SMART” Approach
Specific: it’s easy to tell what will be produced
Measurable: there are concrete success indicators
Attainable: it can reasonably be accomplished
Relevant: it fits with the business objectives
Time-bound: the completion date and conditions are clear
10
Application Exercise #1
Directions:
Read the sample individual deliverables from a typical company’s development team. Decide which part of the SMART test each deliverable is most likely missing. Write the missing letter (S, M, A, R, or T) in the first blank for each deliverable (S=Specific; M=Measurable; A=Attainable; R=Relevant; T=Time-bound)
Development Team Deliverables
1) ___ Create a Customer Satisfaction survey (shareddrive/survey.doc) by March. 8 (2 weeks).
2) ___ Finish all 6 application requirements and have them approved by tomorrow morning.
3) ___ Improve the requirements (shareddrive/spec1.doc) by Dec 21.
Project planning
How the project will be implemented and who will perform the activities
Project initiation
Project planning
Project execution
Project control
Project closing
Project planning: core methods/processes
Define scope – statement of work – work that needs to be completed to produce the desired result
Implement work breakdwon structure – this provides basis for activity cost, duration and control changes in the scope
Develop schedule
Determine the budget
Plan quality – map requirements to implemention
Plan communications – methods to gather and report information as the project would progress. Also at what frequency the information would be provided
Plan to manage risks – uncertainties e.g. organizational changes, external factors (regulatory changes)
House of Quality (HOQ)
House of Quality is a diagram, whose structure resembles that of a house
Aids in determining how a product is living up to customer needs
It is a part of the quality function deployment (QFD) and utilizes a planning matrix to relate what the customer wants to how a firm (that produces the products) is going to meet those wants
It looks like a house with a "correlation matrix" as its roof, customer wants versus product features as the main structure, competitor evaluation as the porch, etc.
It also is reported to increase cross functional integration within organizations using it, especially between marketing, engineering and manufacturing
Project execution, control
Steering the project to meet the requirements
Project initiation
Project planning
Project execution
Project control
Project closing
Project execution & control: core methods/processes
Verifying the work completed
Managing change requests
Change control process to keep out the “scope creep”
Performing quality assurance reviews
Acquiring resources, goods and services
Managing variances
Are you ahead of schedule or falling behind?
Managing expectations
Monitoring and managing risk
Project closeout
Bring project to an organized and well-planned conclusion
Project initiation
Project planning
Project execution
Project control
Project closing
Project closing: core methods/processes
Conducting final project reviews
Post-project review: key lessons learnt, areas of improvement for the next time
Closing all financial accounts
Completing and closing all procurements
Recognition/rewards
Key take-aways
Project management is the discipline of ________, ________, and ________ resources to successfully complete ___________ goals and objectives
5 major processes in project management are:
________
________
________
________
________
Project initiation addresses ______ needs to be done, whereas planning addresses _____ and ____ will perform the activities
Are your project goals SMART?
S__________
M_________
A__________
R__________
T__________
True or false?
HOQ is Head of Quadrant
HOQ is a QFD tool
HOQ stands for House of Quality
Change control process to keep out the “____ ____”
True or false?
Post-project review includes key lessons learnt, areas of improvement for the next time
Key take-aways (answers)
Project management is the discipline of planning, organizing and managing resources to successfully complete specific project goals and objectives
5 major processes in project management are:
Initiation
Planning
Execution
Control
Closing
Project initiation addresses what needs to be done, whereas planning addresses how and who will perform the activities
Are your project goals SMART?
Specific
Measurable
Attainable
Relevant
Timebound
True or false?
HOQ is Head of Quadrant (False)
HOQ is a QFD tool (True)
HOQ stands for House of Quality (True)
Change control process to keep out the “scope creep”
True or false?
Post-project review includes key lessons learnt, areas of improvement for the next time (True)