Midterm short paper

MANAGEMENT THEORY

SCIENTIFIC SCHOOL

• Taylor

• Weber

• Smither

HUMANISTIC SCHOOL

• Mayo (Hawthorne Studies)

• Chester Barnard—What a manager does • Provide a system of communication

• Secure essential efforts from people

• Formulate and define the organization’s purpose

HUMANISTIC SCHOOL

• Fayol—Functions of managers • Plan

• Organize

• Command

• Coordinate

• Control

HUMANISTIC SCHOOL

• Human Relations • T Groups

• Quality Circles

• TQM (Deming)

• Human Resources (personnel)

HUMANISTIC SCHOOL

• Motivation • Maslow—Hierarchy of needs

• Schutz—Interpersonal needs

• Lewin—Field theory

HUMANISTIC SCHOOL

• Corporate Culture (Deal and Kennedy) • Rituals

• Myths

• Beliefs

• Language

• Values

• Symbolic Manager

BEHAVIORAL SCHOOL

• Motivation • Herzberg—Hygiene theory • Hygiene factors • Motivators

• Hackman and Oldham—Motivation Factors • Skill variety • Task identity • Task significance • Autonomy • Feedback

BEHAVIORAL SCHOOL

• McGregor—Theory X, Theory Y • Ouchi—Theory Z • Alderson and McDonnell—Theory R • Likert—Types • Exploitative • Benevolent • Consultative • Participative • Linking Pin

CONTINGENCY

• Lawrence and Lorsch

• Hynes • Interdependence of jobs, organizations, and people

• Sarbanes-Oxley Act (2002), increased transparency and oversight

• Strategic communication

EMPOWERMENT

• Hynes • Distribution of power

• Participation in decision-making

• Two-way communication

• Driven by diversity, quality, ethics

CURRENT PERSPECTIVES

• Juran, 6 Sigma of Management • Quality improvement model

• Define Define

• Measure Measure

• Analyze Analyze

• Improve Design

• Control Verify

(Realize)

CURRENT PERSPECTIVES

• Sanborn, The Fred Factor • Senge, The Fifth Discipline • Kaplan and Norton, The Strategy-Focused Organization • Hiam, Motivational Management • Chris and Reina, Peanut Butter and Jelly

Management