Final Reflection (1000 words)
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L E C T U R E S L I D E S A R E N O T N O T E S
Lecture slides are designed to be visual aids for the live presentation. Reading them cannot substitute for attending the lecture or listening to recordings. Sometimes concepts and ideas presented are then critiqued
and challenged during lectures.
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D I V E R S I T Y A N D
I N C L U S I O N
Dr Helena Liu
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Week 2 — History and Politics of Diversity
Photograph of the Civil Rights March on Washington, 28th August, 1963 courtesy of the National Archives.
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MULTIPLE CHOICE QUIZ REVIEW
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H I S T O R Y & P O L I T I C S O F D I V E R S I T Y
S E C T I O N
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MULTICULTURALISM Diversity is not what we are, but what Australia has (Hage, 1998).
Lanterns of the Terracotta Warriors by Xia Nan (2014)
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Although this term has become increasingly
widespread, it has no single definition.
Diversity management is understood in
diverse ways in different countries and in
different organisations (Kramar, 2012).
‘DIVERSITY’
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WORKFORCE 2000 This report published in the United States in 1987 was one of
the first to establish the notion of “managing diversity”.
Predictions The report predicted that the proportion of white male entrants would
fall, while the numbers of women and people of colour would rise.
The Rise of Diversity Management Academics and practitioners began to ask and answer how to effectively
manage diversity in the wake of these predictions. A wide range of
diversity management programmes were subsequently developed, not
only across organisations in the United States, but also in other countries
like Canada, Britain, Australia and New Zealand that anticipated similar
demographic trends.
(Johnston and Packer, 1987)
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Managing diversity is an idea whose time has come. More and more corporations and organisations are awakening to the fact that a diverse workforce is not a burden, but their greatest potential strength — when managed properly.” — R. Roosevelt Thomas (1991, p. viii)
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DIFFERENCES 1. Characteristics (e.g., gender, race, sexuality, dis/ability, age,
family responsibilities, personality, dress styles, working styles
and leisure pursuits);
2. Outcomes (e.g., performance and corporate social
responsibility agenda).
(Bertone and Leahy, 2001; Kramar, 2012)
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In Australia, diversity management
overwhelmingly targets women as a group.
Dominant approaches have overlooked
other (intersecting) forms of inequality
(Beck, 2021), while progress towards gender
equality has also been slow.
WOMEN
We will explore intersectionality
theory further next week
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DIVERSITY POLICIES AND PRACTICES Mixed Results Due to the varied ways people understand diversity, the ‘success’ of these
policies and practices have been difficult to evaluate.
Resistance and Backlash Diversity management is rarely embedded into the management
processes or culture (Kramar, 2012). Senior management have a tendency
to see diversity and inclusion as issues to be ‘solved’ by the particular unit
(Ahmed, 2007). Resistance, and sometimes backlash, remain a persistent
feature alongside diversity initiatives.
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DIVERSITY ON WHITE TERMS While whiteness remains the organisational norm, notions of
racial diversity have in some ways become more desirable and
(visible) non-whiteness has become a commodity for
organisations to acquire and exploit.
Under what legal scholar Nancy Leong (2012, p. 2152) calls
“racial capitalism”, people of colour are defined in terms of the
social and economic value they provide to white people and
institutions. Diversity policies and practices have degraded
non-whiteness into an object to be “pursued, captured,
possessed and used” (Leong, 2012, p. 2155).
Studies of corporate websites have shown that diversity is instrumentally adopted in organisations’ visual branding, where companies will often overrepresent the diversity of their workforce via photographs. By displaying numerous photographs of happy people of colour, companies can use their bodies to present itself as cosmopolitan, progressive and inclusive, irrespective of their actual policies and practices (Guerrier and Wilson, 2011).
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T H E P O L I T I C S O F F E E L I N G G O O D
S E C T I O N
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In contrast to gender and other categories of identity, which are often represented as sources of social inequality in organisations, ‘diversity’ does not so powerfully appeal to our sense of social justice.” — Yvonne Benschop (2001, p. 1166)
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The assumption that diversity can be
managed as if it is a human resource is
rooted in our ideology of multiculturalism.
For scholars like Benschop (2001),
organisational preferences for ‘diversity’ can
be a sign of the lack of commitment to
change.
DIVERSITY AS A HUMAN RESOURCE
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WARM AND FUZZY
Secures Rather Than Disrupts Diversity, in certain contexts, can be a feel-good concept. It
paints the picture of happy people who look different working
together in harmony. It contains the threat of dissent as
“everyone is presented as harmless, friendly and positive”
(Swan, 2010, p. 92).
What Does ‘Diversity’ Conceal? In individuating difference, the term diversity conceals
structural inequality born from systems of power.
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POWER AND PRIVILEGE Before our class next week, a video will be made available to watch on
Canvas that dives deeper into the power structures that diversity management can conceal.
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WEEK 3 Critical Approaches to Diversity
On body counts, rainbow-washing
and saviours
Read the required readings, work on your
reflexive journal, download the lecture slides
and attend class.
NEXT CLASS
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REFERENCES Ahmed, S. (2007). The language of diversity. Ethnic and Racial Studies, 30(2), 235–256.
* Ahmed, S., & Swan, E. (2006). Introduction: Doing diversity. Policy Futures in Education, 4(2), 96–100.
Benschop, Y. (2001). Pride, prejudice and performance: Relations between HRM, diversity and performance. International Journal of Human Resources Management, 12(7), 1166–1181.
Bertone, S. and Leahy, M. (2001). Social equity, multiculturalism and the productive diversity paradigm: Reflections on their role in corporate Australia. In S. Philips (ed.) Everyday Diversity: Australian Multiculturalism and Reconciliation (pp. 113–144). Melbourne: Common Ground Publishing.
Guerrier, Y., & Wilson, C. (2011). Representing diversity on UK company web sites. Equality, Diversity and Inclusion: An International Journal, 30(3), 183–195.
* Hage, G. (1998). Good white nationalists: The tolerant society as a white fantasy. In G. Hage, White Nation: Fantasies of White Supremacy in a Multicultural Society (pp. 79–104). Hoboken: Taylor and Francis.
Johnston, W. and Packer, A. (1987). Workforce 2000: Work and Workers for the 21st Century. Indianapolis: Hudson Institute.
Kramar, R. (2012). Diversity management in Australia: A mosaic of concepts, practice and rhetoric. Asia Pacific Journal of Human Resources, 50(2), 245–261.
* = the required readings of the topic
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REFERENCES Leong, N. (2012). Racial capitalism. Harvard Law Review, 126(8), 2151–2224.
* Liu, H. (2017). Undoing whiteness: The Dao of anti-racist diversity practice. Gender, Work and Organization, 24(5), 457–471.
Swan, E. (2010). Commodity diversity: Smiling faces as a strategy of containment. Organization, 17(1), 77–100.
Thomas, R.R. (1990). From affirmative action to affirming diversity. Harvard Business Review, 68(2), 107–117.
Thomas, R.R. (1991). Beyond Race and Gender. New York: American Management Association.
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