I'm going to attached module 1-5 so you can have an idea what's my business plan is is based on the MTA ( Metropolitan Transit Authority).

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20200516001820mba_705___module_5.docx

Running Head: MTA OPEN GANGWAY PROJECT 1

MTA OPEN GANGWAY PROJECT 7

MTA Open Gangway Project

Sandy Camacho

5/11/20

MBA-705

Implementation Plan

The assumption for the Implementation of the Project Plan

The MTA Open Gangway project is expected to solve the problem of train delays and customer congestions in the New York trains. However, the implementation of the plan is complex, and some of the things must be considered constant. The trains are expected to be open with no doors in between the cabins to reduce the time of boarding and to alight the train in real-time. In Montreal, the design suits the objectives and goals of the project perfectly. However, in New York is where the main problem is every weekend, evening, and morning. There are large masses of people who wait anxiously to board the train. Therefore it is right to assume that the project will help to reduce the problem of people crowding as the wait for the trains. It is not yet feasible to clarify that the open gangway train will help solve the problem of the train. According to other cities like London, who have the open gangway cars in operation and are less crowded than New York have indicated only a 10% effectiveness on the open gangway cars (MTA, 2020).

The New York subway system is one of the largest in the world without the improved tarns, and the biggest assumption is that the problem that exists right now is because of the lack of modern trains. It is assumed that the extra space created by the open gangway cars will have a significant effect of increasing the number of people carried per trip. It must also assume that the amount of time that will be saved during the exit and entry to the trains will be significant in solving the current problem. However, some factors, such as the length of the trains run in some lines, might be a hindrance to the assumptions made. For instance, the Washington Metro trains run different lengths of cars in every line. Given that the United States agency expects in Honolulu has refused to adopt the changes, and this creates a lot of problem to implementation of the plan (MTA, 2020). Therefore the corporation of the agencies must be present for the project to be successful.

Cross-cultural, Economic, and Geopolitical Factors that May Impact the Business Environment and Concept

The current system has led to a lot of complaints about people of different personalities on the train. Some say that the current system is dangerous because of overcrowding and lack of space to move around. Bad people take advantage of harassing others on the train, and others, especially the homeless people, have been accused of making customers uncomfortable because of the odor that comes from some of them. Gang-related activities have also been a problem on the train as the movement becomes a problem. The open gangway cars will offer more space for customers to move in case they feel uncomfortable in the spot they are in the car. The Metropolitan Transport Authority in New York has faced a lot of critics from the public because of the lack of concern in the state of the New York subway system (Cohen, 2020).

The geography of New York is demanding, and the right measures have to be taken to solve the problem. New York is the largest city in the United States, which is close to the ocean, and due to its position, the city attracts a lot of inhabitants. That is the main reason why the city is always overcrowded as many people live in it and move back and forth in other cities in the country for work. The open gangway cars will solve the problem of the geopolitics of the city by ensuring that the residents move out of the city faster and easier. There is a huge problem of where the money to fund the project will come from. The MTA is having big issues of how the project should be funded without causing financial issues or objections. The funds might be pulled from taxpayers, but it will mean that the State of New York has to increase the taxes that the New Yorkers pay. This is not easy to implement because the action will not be received well by the public. The other possible sourcing is from the fares charged on the passengers (Cohen, 2020). However, increasing fares to fund the project is not easy to implement and might take long procedures.

Legally and Ethically Compliant Environment of the Plan

The current management of the MTA subways is not working effectively and has to change with the introduction of the new open gangway cars. Legally each delay of the trains should be given a precise explanation. However, currently, the management does not do that as when there is a delay; the cause of the delay is not identified. The bureaucratic agency that manages the subway system just jumps into the conclusion that the crowding of passengers caused the delay. This happens despite that the delays must be logged with official explanations. The new open gangway cars must come along with a lot of changes to help improve the entire subway system. The management has to report all the issues and operations taking place in the subways system in the right way proposed by the agency. The main causes of delays, such as maintenance schedules, train slowdowns, and train breakages, must be reported from root to cause (Gannon, 2019). The bureaucracy of dwelling on overcrowding as the cause of problems in the system is illegal and should be discouraged. The passengers have the right to know why they are being delayed on the station by being given the right explanation.

The new trains will also maintain high levels of hygiene to avoid complaints from the passengers. The old cars are littered with trash and rats that disturb the comfort of passengers and violate environmental standards. The system relies on the autonomy of the computer, which might fail and cause a catastrophic outcome. The new open gangway project will consider replacing the old system with a new improve computer system to avoid causing harm to people due to the breakdown of the old system (Gannon, 2019). Due to overcrowding, people have died either in the trains or in the stations without the right action being taken. It was once reported that a person died on the train without people noticing or the authorities taking the right action, and when people were alighting at Queens, the person just fell. This I wrong ethically, and the open gangway cars are expected to offer space for immediate actions to be taken in such circumstances.

Incorporation of Stakeholder and Customer Diversity

The new open cars are revolutionary because of the open design because they offer more space for customers to move around. The doors of the cars will be wider than the previous cars such that the amount of time that the train will spend in a station will be minimized. The cars will be installed with modern technology that will improve customer experience. Delay is one of the greatest problems that customers are experiencing in the current subway system. The management is poor, the trains are old, and the right explanation to all the inconveniences is not well explained. The new cars will lead to the automation of the entire subway system such that the delays will be reduced with a significant margin (Waldek, 2020). The customers will be able to reach home or place of work faster than before. The congestion that is a norm in the current trains will not be a problem because more space will be provided, and entry and exit of customers will be made much easier. The alert systems ad advertisements in the cars will be improved, and any delay or inconvenience will be communicated effectively.

Time is money, as the saying goes. The time that will be saved in the stations as the pickup and drop off customers become faster will generate more money for the stakeholders of the subway system. Increased space means that more customers will be transported per trip ad a reduced time. The increase in the number of customers means more revenue from the fares paid. Saving of time in between trips also translates to more trips and more revenue. The new open gangway cars will improve the value of the company as the revenues improve. This will be great for stakeholders because the stock price of the agency will improve and attack more investors. There is a great future ahead of the MTA after the implementation of the open gangway project is completed. Both customers and stakeholders will feel the positive effects of the open gangway project like their lives will improve (Waldek, 2020).

Corporate Social Responsibility

The main objective of the open gangway cars is to improve the corporate social responsibility of the agency. The first goal is the provision of sustainable public transportation for passengers. The new cars will use a climate-resilient system that will help improve the fight for the improvement of current environmental problems. The cars will help improve the efficiency of energy in both the facilities and fleets. Improvement of the subway system will attract more people to prefer using public transport over the use of private cars (Salcedo, 2019). This will help in reducing the emission of carbon in the environment and improve on the fight against the destruction of the ozone layer.

The project implementation plan involves setting up a science-based target to reduce the emission of greenhouse gases and bring the temperatures low to 2 degrees centigrade. The target aims at determining all the paths for reducing greenhouse from both direct and indirect emissions. The project also aims at responding to the demand for transport services in New York. The current system is insufficient in satisfying the current demand for commuter services in the state. The response to the high demand will increase the amount of capital that will be used to improve the transport system even further. Therefore the success of the project will ensure that the community benefits not only in better transport services but also in the environment (Salcedo, 2019).

References

Cohen, M. (2020). MTA moves ahead with plans to buy up to 949 new subway cars with open gangway design. Retrieved from https://www.6sqft.com/mta-moves-ahead-with-plans-to-buy-up-to-949-new-subway-cars-with-open-gangway-design/

Gannon, D. (2019). NYC's subway is finally starting to improve, MTA says. Retrieved from https://www.6sqft.com/nycs-subway-is-finally-starting-to-improve-mta-says/

MTA. (2020). Department of Environmental Sustainability and Compliance. Retrieved from https://new.mta.info/agency/environmental-sustainability-and-compliance

Salcedo, A. (2019). The MTA Has a $54 Billion Plan for the Subway. Now What? Retrieved from https://www.nytimes.com/2019/09/19/nyregion/nyc-subway-plan.html

Waldek, S. (2020). Look Inside New York City's Next-Generation Subway Cars. Retrieved from https://www.architecturaldigest.com/story/look-inside-new-york-city-next-generation-subway-cars