MBA 6301 Business Ethics Unit 1 Using the CSU Online Library, locate an article that discusses the topic of business ethics. Topic ideas might include the role of ethics in the workplace, breach of ethics, the effect of internal and external forces on eth

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20200405191307accountability_and_moral_compe.pdf

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Accountability and Moral Competence Promote

Ethical Leadership

Abstract Accountability and moral competence are two factors that may have a positive effect on ethical leadership in organizations. This study utilized a survey methodology to investigate the relationship among accountability, moral competence, and ethical leadership in a sample of 103 leaders from a variety of industries and different countries. Accountability was found to be a significant positive predictor of ethical leadership. Moral competence was also found to moderate this relationship such that increases in moral competence enhanced the positive effects of accountability on ethical leadership. The results of the study suggest that organizations can increase ethical leadership throughout the company via accountability (especially self-accountability) and moral competence by training their leaders to use self- monitoring behaviors and increasing moral education.

Introduction In today’s rapidly changing business environment, leaders must make ethical decisions

on a regular basis (Hsieh, 2017; Khokhar & Zia-ur-Rehman, 2017) and function as

ethical leaders to promote, sustain, and maintain ethical behavior in followers (Jeewon,

Jung Hyun, Yoonjung, Pillai, & Se Hyung, 2018; Kalshoven, Den Hartog, & De Hoogh,

2011; Northouse, 2013). Continual scandals in business and public sectors over the last

decades have increased interest in ethical leadership (Khokhar & Zia-ur-Rehman, 2017;

Marquardt, Brown, & Casper, 2018). The increase in the importance of ethics in

business and management has led many scholars to focus on ethical leadership

behavior (Ardelean, 2015; Eubanks, Brown, & Ybema, 2012; Javed, Rawwas, Khandai,

Shahid, & Tayyeb, 2018; Mayer, Kuenzi, Greenbaum, Bardes, & Salvador, 2009;

Northouse, 2013; Resick et al., 2011; Trevino, den Nieuwenboer, & Kish-Gephart,

2014). Moreover, it has provided opportunities for researchers to investigate methods

that produce increased knowledge of ethical behavior in organizations that can result in

facilitating and sustaining the development of ethical leadership behavior. Volatility in

KASSEM A. GHANEM

WINDSOR, ONTARIO, CANADA

PATRICIA A. CASTELLI,

SOUTHFIELD, MICHIGAN, U.S.A.

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today’s global economy confronts organizational leaders with numerous complex ethical

dilemmas, and makes ethical decision-making an important component of leadership

behavior. To sustain ethical leadership behavior in business and management,

organizations need to decrease the likelihood that the leader will engage in

inappropriate conduct (Beu & Buckley, 2001; Newman, Round, Bhattacharya, & Roy,

2017) by adopting mechanisms for enhancing ethical leadership behavior.

One mechanism for enhancing ethical leadership behavior addressed in the literature is

accountability (Lerner & Tetlock, 1999; Petrick & Quinn, 2001; Sikka, 2017).

Accountability involves assessing individual’s beliefs and feelings, and observing and

evaluating the performance and behavior of self and others (Dhiman, Sen, & Bhardwaj,

2018; Lerner & Tetlock, 1999). Accountability is an important construct for supporting

ethical leadership behavior in today’s global economy, and is one of the central

constructs to promote business ethics (Nunn & Avella, 2017; Petrick & Quinn; 2001).

Accountability requires leaders to develop ethical perspectives compatible with the social

order (Steinbauer, Renn, Taylor, & Njoroge, 2014). One of the important roles that

ethical leaders have in an organization is to promote, support, and maintain ethical

behavior. An ethical leader, in this study, is a leader who effectively promotes ethical

behaviors such as ethical guidance, fairness, integrity, people orientation, power sharing,

role clarification, and concern for sustainability through ethical climate (Kalshoven et al.,

2011). The intra-organizational scope of accountability involves accountability of a

leader by self and others (Bergsteiner, 2011). In self-accountability, the leader is

accountable to him/herself, and is able to develop a sense of self-accountability for

his/her behavior to increase self-awareness (e.g., Lerner & Tetlock, 1999) with no

presence of others in the decision context (Peloza, White, & Shang, 2013). In other-

accountability, the leader perceives anyone other than self as evaluating his/her

behavior (Royle, 2006). Accordingly, accountability is a construct that involves an

assessment of an individual’s beliefs and feelings and an assessment of the behavior of

others. Moreover, accountability involves monitoring and evaluating the performance

and behavior of self (e.g., Lerner & Tetlock, 1999).

A second mechanism for enhancing ethical leadership addressed in the literature is

moral competence. Oftentimes, ethics and morals are used interchangeably; however,

they are clearly different. Ethics refer to behaviors or decisions made by individuals

within external values that are compatible with the social order system, whereas morals refer to internal principles that help individuals recognize what is right or wrong (Ferrell & Fraedrich, 2015). Moral competence involves making moral decisions and judgments

(Kohlberg, 1964), and solving problems and conflicts using universal moral principles

(Lind, 2015) regardless of culture or country of origin. The theory of moral competence

was inspired by the moral development theory developed by Kohlberg (1958, 1969) to

explain how an individual reasons when making moral judgments, and where moral

judgment illustrates the process by which an individual decides that his/her course of

action is morally right or wrong (Loviscky, Trevino, & Jacobs, 2007). Kohlberg (1964)

defined moral competence as “the capacity to make decisions and judgments which are

moral (i.e., based on internal principles) and to act in accordance with such judgments”

(p. 425). Kohlberg goes on to differentiate among the various levels of moral reasoning

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whereas lower levels are associated with social consequences (fear of getting caught), to

higher principles (universal values). Lind (2015) extends Kohlberg’s definition of moral

competence emphasizing the link between moral competence and ethical behavior.

Specifically, Lind defined moral competence “as the ability to solve problems and

conflicts on the basis of universal moral principles through thinking and discussion, but

not through violence, deceit, and power” (p. 4).

Purpose of the Study To help sustain ethical leadership behavior, organizations and leaders may want to

consider utilizing accountability as an instrument to promote ethical behavior. The level

of moral competence in a leader may play a critical role in moderating relationships

among ethical leadership behavior, self-accountability, and other-accountability. Within

this context, the purpose of this quantitative study was to investigate (1) whether

accountability of self and others affects ethical leadership behavior, (2) whether the

relationship between accountability and ethical leadership is moderated by the leader’s

moral competence, and (3) whether the relationship between accountability and ethical

leadership is moderated by the leader’s, gender, age, education, leadership experience,

or leadership role in the organization.

To address the need to increase ethical behavior in business, this study investigated the

relationships among accountability, moral competence, and ethical leadership. A sample

of organizational leaders completed an online survey that measured ethical leadership,

accountability and moral competence. Inferential statistics were used to investigate (1)

accountability as a predictor of ethical leadership, (2) moral competence as a moderator

of the relationship between accountability and ethical leadership, and (3) leader

demographic characteristics such as gender, age, educational level, leadership

experience, and leadership role as moderators of the relationship between accountability

and ethical leadership. Results from this study contribute to the existing literature on

ethical leadership and ethical behavior by helping business owners and organizational

executives increase ethical leadership by addressing accountability and moral

competence in their organizations. Study results may also help organizations develop

strategies for selecting ethical leaders, developing ethical leaders, and identifying the

most effective strategies to reinforce ethical behaviors in organizations (Walumbwa &

Schaubroeck, 2009).

Methods, Conceptual Framework, and Hypotheses The research methodology was a quantitative cross-sectional survey design with

moderating variables. The analysis utilized hypothesis testing in the form of multiple

linear regression in which the dependent variable, ethical leadership, was regressed on

the independent variable, accountability. An interaction term of accountability x the

moderator variable (moral competence, and either gender, age, education, leadership

experience, and leadership role) were also included in the regression analysis. LinkedIn

Group members with self-reported levels of management experience were invited to

participate in the survey. Study participants completed a web-based survey that

measured accountability, ethical leadership, and moral competence.

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Research Variables This study investigated the relationship between accountability and ethical leadership in

a sample of senior, middle and lower level managers, and the moderating effects of the

leader’s moral competence and demographic variables on the relationship between

accountability and ethical leadership. Accountability is an independent variable (IV)

comprised of two factors, self-accountability and other-accountability. The IV affects the

dependent variable (DV), ethical leadership, which is comprised of seven factors: ethical

guidance, fairness, integrity, people orientation, power sharing, role clarification, and

sustainability. To explore the impact of variables that could moderate the effect of

accountability on ethical leadership, moral competence is included in the model as a

moderator (MOD). Furthermore, the demographic variables gender, age, education,

leadership experience and leadership role are included in the model as moderators

(MOD). The conceptual model is shown in Figure 1.

Accountability and Ethical Leadership Accountability is very important for supporting ethical leadership in today’s global

economy (Beu 2000; Lagan & Moran, 2006; Sikka, 2017) and is one of the central

constructs to protect business and organizational ethics. Leaders with accountability

provide attention to the development of ethical perspectives within organizational

Figure 1: Conceptual Model of the Study

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components. Leaders need to make ethically accountable decisions in rapidly changing

business environments (Steinbauer et al., 2014; Sims & Felton, 2006) and within these

spheres, they face decisions and implement actions to create an ethical environment

and promote a community’s interests. Accountability has the potential to sustain ethical

and personal development. Lerner and Tetlock (1999) concluded that when an

individual becomes aware of the accountability condition, the specific coping strategy

relevant to the condition is embraced. An individual who is held accountable is likely to

be aware of the accountability requirements in order to be compatible with the

expectations of the accountable. Thus, the individuals are likely to behave in an

acceptable manner. Lerner and Tetlock also added that self-criticism and effortful

thinking (i.e., self-accountability) will be selected most often when individuals are aware

of the accountability conditions. The individuals are likely to engage in a wide

assessment of their behaviors and judgments. Paolini, Crisp, and McLntyre (2009) found

that when individuals were notified that they would be held accountable for their

decisions regarding stereotype change and generalizations, both information processing

and judgment vigilance increased.

Accountability helps organizations to implement ethical behavior in order to cope with

the increasing demand for transparency and ethical performance measurement (Gilbert

& Rasche, 2007). Accountability holds organizational leaders directly responsible to

their public in order to enable those leaders to be in line with the social and

organizational requirements (Schatz, 2013). Cox (2010) considered that accountability

for the management of healthcare strengthens the opportunities of accepting

responsibility for a patient’s care by encouraging nurses and other medical professionals

to acquire knowledge, skills and experience that allow them to perform the task or role

required of them while respecting the requisite legal and social standards. For example,

medical professionals are accountable for their professional actions and accountability

acts as an external control that judges their actions. However, in their qualitative study,

Mansouri and Rowney (2014) found that accountability for professionals goes beyond

fear of external control and material incentives; it refers to the sense of self-

accountability, and concern for the public interest and ethical behavior. Therefore,

accountability encourages ethical leadership behavior within organizations where the

leaders need to be fair and principled decision-makers and also behave ethically in their

personal and professional lives (e.g., Brown & Treviño, 2006).

Self-accountability and ethical leadership. The concept of self-accountability is seen as internal motivators such as personal qualities and ethics. These motivators provide inner

principles and goals set by individuals (Dhima et al., 2018; Schlenker & Weigold, 1989).

From the perspective of ethical leadership, self-accountability occurs when an ethical

leader is accountable to himself/herself when there is no one else to observe, monitor,

or hold him/her responsible. When a leader has a well-developed sense of self-

accountability, the leader has the ability to hold himself/herself accountable for his/her

behavior in order to increase self-observing of their behavior (Lerner & Tetlock, 1999).

Frink and Klimoski (1998) suggest a possible relationship between self-accountability

and ethical guidance since self-accountability includes personal (i.e., leader’s) ethics and

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values, goals, and obligations. This aligns with values-based leadership since shared

values helps promote goal obtainment. With respect to social exchange theory, leaders

influence others based on the reciprocal relationship of obligation.

Accordingly, the subordinates feel obligated to return beneficial behaviors when they

believe that their leaders have been good and fair to them. Therefore, when self-

accountability of leaders is high, the subordinates will be more likely to practice ethical

behaviors (e.g., Peloza, White, & Shang, 2013; Wachter, 2013). Self-accountability can

also serve as the driver for ensuring justice and fairness within the organizational

boundaries (Hunt, 2007) and through self-awareness, helps leaders better understand

what their behaviors may elicit (e.g., Hollander, 2013; Musah, 2011). Self-accountability

comprises aspects of integrity and honesty (Artley, 2001) that help regulate ethical

behavior. There is a possible relationship between self-accountability and people

orientation. People orientation is based on how leaders affect organizational processes

through caring for others, empowering others, and developing others (Page & Wong,

2000). Caring for subordinates is one of the outcomes of accountability (Kalshoven et

al., 2011; Lagan & Moran, 2006).

Self-accountability might also enhance a power-sharing approach between leaders and

their subordinates since the nature of self-accountability strengthens a bond of trust and

cooperation between leadership and subordinates. According to Mordhah (2012), self-

accountability helps leaders avoid oppression and empower their subordinates by

allowing them to participate in decision-making. As a leader is accountable to

himself/herself, the leader is able to develop a sense of self-observation for their

behavior (Lerner & Tetlock, 1999). This sense enables the leader to be transparent and

to engage in open communication with subordinates in order to explain what is expected

of them and clarify role expectations. According to Neubert, Wu, and Roberts (2013),

ethical leadership inspires ethical conduct in its true sense by practicing and managing

ethics, and holding every one of subordinates accountable for their own behavior. Self-

accountability has also a positive influence on sustainability (Cotte & Trudel, 2009).

Peloza et al. (2013) stated that self-accountable people set their decisions and choices

according to ethical and sustainability criteria.

Other–Accountability and Ethical Leadership. Other-accountability represents an accountability relationship with others within a work setting. Other-accountability involves

an obligation to explain and justify one’s past conduct to another person(s) and can be a

way to adhere to the ethical guidance of organizational leaders. Accountability stimulates

leaders to adhere to ethical behavior, practice self-accountability and commit to the

general interests (Mkandawire, 2010). The pressure of accountability may motivate

leaders to develop an effective decision-making process that helps to reduce the

potential unpopular or questionable decisions (McLaughlin, 1995). Thus, the leaders will

be able to clarify the likely consequences of possible unethical behavior by subordinates.

Accountability helps organizational leaders to implement ethical behavior in order to

cope with the increasing demand for transparency and ethical performance

measurement (e.g., Gilbert & Rasche, 2007; Kimura & Nishikawa, 2018). Other-

accountability can be a way to achieve fairness and justice within organizations; whereas

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accountability links justice perceptions to organizational and leadership performance

(Park, 2017). For example, accountability for the management of healthcare strengthens

the opportunities of accepting responsibility and achieving fairness for a patient’s care

by encouraging nurses and other medical professionals to acquire knowledge, skills, and

experience that allow them to perform the task or role required of them while respecting

the requisite legal standard (e.g., Cox, 2010).

Leadership accountability is the expectation that leaders are accountable for a quality of

tasks’ performance, increasing productivity, mitigating adverse aspects of organizational

operations, and promising that performance is managed with integrity (Artley, 2001).

Other-accountability also increases a power-sharing approach between leaders and their

subordinates and may improve ethical behavior, encourage a culture of open

communication and lay the foundation for trust with subordinates (e.g., Bane, 2004).

Where the nature of accountability strengthens a bond of trust and cooperation within

organizational components (Schillemans, 2008). Caring for subordinates is one of the

outcomes of accountability (Lagan & Moran, 2006). Caring for subordinates’ feelings is

an important behavior of ethical leaders. In this regard, as self-accountable leaders,

other-accountable ethical leaders are able to show extra role of people-orientation

through their behavior. Lagan and Moran (2006) considered that the organizational

framework of leadership ethical accountability includes displaying ethical principles,

promoting a culture of equality of wages compared with performance, managing the

development of ethical strategies to reduce the negative consequences on production

and performance, and advancing the employee’s well-being.

Other-accountability might also enhance role clarification of leaders to their

subordinates. Being accountable of others implies that leaders must accept

responsibility for their conduct and actions in a transparent manner. Consequently,

ethical leaders are able to inspire ethical conduct of their subordinates by holding every

one accountable for their own behaviors (Neubert et al., 2013). Finally, other-

accountability affects sustainability since it holds organizational leaders directly

accountable to the public and this enables those leaders to be in line with public

requirements (e.g., Schatz, 2013). The concept of accountability underscores both the

right and the corresponding responsibility of employees and community to expect and

ensure that organizations act in the best interests of the society (e.g., Malena, Forster, &

Singh, 2004). Other-accountability also encourages organizational leaders to make

decisions within the framework of firm-level governance mechanisms (Filatotchev,

2012), which forms a fundamental base of leadership responsibility and accountability

to community and environment. This study hypothesized that self- and other-

accountability would be a positive predictor of ethical leadership.

Hypothesis 1: Accountability as measured by self- and other-accountability is a significant positive predictor of ethical leadership.

Moral Competence as an Antecedent to Ethical Leadership Moral competence is critical for supporting ethical leadership in today’s global economy.

A leader’s character should be based on a strong foundation of high ethical standards.

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This is vital in today’s global economy where leaders must embrace ethics, as well as

leadership effectiveness (e.g., expertise, techniques, knowledge), to be successful

(Sankar, 2003). Moral competence is a cornerstone of the moral developmental

cognitive family. Moral cognition of a leader is depicted as an antecedent of effective

leadership. When leaders are able to demonstrate a high moral judgment in their

decisions, they will have greater opportunities to exhibit ethical leadership behaviors to

their employees (e.g., Mulla & Krishnan, 2014). Mendonca (2001) states that leaders

are responsible for identifying the levels of organizations’ moral environment where

these levels are reflected by the moral development of the leader. Therefore, leaders’

moral development has an important impression on an organization’s ethical climate.

Schminke, Ambrose, & Neubaum (2005) argued that enhancing the ethical climate

within organizations would be effective with leaders who fully utilize their moral

development through translating their capability for moral competence into moral

actions.

Interaction between moral competence and accountability. Accountability has the potential to sustain ethical and moral development. Lerner and Tetlock (1999)

concluded that self-criticism and effortful thinking will be selected most often when

individuals are aware of the accountability conditions. The individuals are likely to

engage in a wide assessment of their behaviors and judgments. Paolini et al. (2009)

found that when individuals were notified that they would be held accountable for their

decisions regarding stereotype change and generalizations, both information processing

and judgment vigilance increased. In this regard, Lerner and Tetlock (1999) proposed

that self-critical and effortful thinking is most likely to be activated when decision-makers

learn prior to forming any opinions that they will be accountable to an audience (a)

whose views are unknown, (b) who are interested in accuracy, (c) who are interested in

processes rather than specific outcomes, (d) who are reasonably well informed, and (e)

who have a legitimate reason for inquiring into the reasons behind participants’

judgments.

Beu (2000) found that decision-makers with higher levels of moral cognitive will behave

more ethically than those with lower levels. Beu also found that the correlation between

moral cognitive and ethical behavior, in the context of accountability, was significant. The

relationship between moral cognitive (i.e., moral competence) and ethical leadership

appeared to be particularly strong for individuals who are high in moral utilization. The

idea behind moral utilization is that individuals differ not only in their moral cognitive

capacity, but also in the degree to which they actually utilize their capacity in ethical

decision-making. Consequently, this paper suggests the levels of moral competence

change the relationship between accountability and ethical leadership behavior.

This study proposes that the accountability of ethical leaders who have low moral

competence may differ from the accountability of leaders who have high moral

competence. The behavior of ethical leaders with low moral competence requires

observing and evaluating by others in order to reduce the likelihood that the leader will

engage in inappropriate performance. Leaders’ behavior at this lower level of moral

competence should be subject to evaluation by others and subject to the objective

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conditions based on this evaluation (e.g., rewards and punishments, laws, rules, etc.)

(Beu & Buckley, 2001). In contrast, when leaders possess a high moral competence

their ethical leadership may be accountable by self. Therefore, it was hypothesized that

at low levels of moral competence there is a strong relationship between other-

accountability and ethical leadership, whereas at high level of moral competence there is

a strong relationship between self-accountability and ethical leadership (e.g., Brown &

Trevino, 2006).

Hypothesis 2: The relationship between accountability and ethical leadership is moderated by moral competence.

Demographic Variables The impact of demographic variables on the ethical decision-making process is a widely

researched issue in the ethical leadership literature (Pierce & Sweeney, 2010). The

literature involves some studies with empirical examination that discuss the effect of

demographic variables such as gender, age, education, leadership experience,

leadership roles on ethical behavior, and decision-making (e.g., Barbuto Jr., Fritz, Matkin,

& Marx, 2007; Eagly & Johannesen-Schmidt, 2001, Fiedler,1994; Pierce & Sweeney,

2010). However, the literature lacks studies with empirical examination regarding the

effect these demographic variables on accountability and thus on the relationship

between accountability and ethical leadership behavior. This study proposed that the

relationship between accountability and ethical leadership may be different for leaders

with varying demographic characteristics. Therefore, accountability may predict ethical

leadership based on a leader’s demographic characteristics.

Variables such as leader’s gender, age, educational level, experience and the role of the

leader may play a significant role in affecting accountability when predicts ethical

leadership behavior. These demographic variables were selected for this study given

literature support of their potential to have an impact on the relationship between

accountability and ethical leadership. For example, Barbuto Jr. et al. (2007) considered

that demographic variables such as gender, age and educational level could be used to

predict some leadership behaviors. Although Fiedler (1994) found that leadership

experience does not appear to predict leadership performance, Eagly and Johannesen-

Schmidt (2001) discussed the leadership role of leaders in organizations defined by their

specific position in a hierarchy (e.g., senior management, middle management, and

lower management) as potentially impacting leadership behavior. To investigate the role

of demographic variables in the accountability-ethical leadership behavior relationship,

the moderating effect of leader’s gender, age, educational level, experience, and the role

of the leader was tested.

Hypothesis 3: The relationship between accountability and ethical leadership is moderated by gender, age, education, leadership experience, or leadership role.

Study Sample The study sample consisted of 103 participants from Asia, Canada, Europe, the Middle

East, and the United States who were senior, middle and lower level managers in their

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organizations. The sample for this study was recruited from among the population of

global professionals actively working in leadership positions or those who had

experience working in leadership positions (i.e., a professional who has/had

subordinates who reported to them). Professionals in current or prior leadership

positions were recruited based on Saari and Judge (2004) who found that professionals

have a strong effect on an organization’s performance and have superior latitude in how

they perform assigned tasks. Leaders were recruited via LinkedIn groups

(www.linkedin.com) and email referrals. Castelli, Egleston, and Marx (2013) described

LinkedIn as an effective social media network for collecting survey data, Castelli et al.

also provided steps for how to join LinkedIn professional groups, post research surveys

in LinkedIn groups, engage people to participate, and improve participation rate. Eligible

participants were those who provided their voluntarily consent to participate in the study,

and those who self-identified themselves as a professional actively working in leadership

positions or those who had experience working in leadership positions. The sample was

comprised of a wide range of international senior, middle and lower leaders working in

organizations from a variety of industries including manufacturing, education,

government, health, information technology, and energy.

Measures The survey instrument comprised of 81 questions divided into five sections: (1) ethical

leadership (24 items), (2) self-accountability (10 items), (3) other-accountability (12

items), (4) moral competence (26 items), and (5) demographics (9 items). The web-

based survey was administered via SurveyMonkey. The survey instrument contained

copyrighted scales for which the researcher obtained written permission. Ethical

leadership was measured using 24 items from Ethical Leadership at Work (ELW)

questionnaire. The ELW asked respondents about seven specific ethical leadership

behaviors: ethical guidance (3 items), fairness (4 items), integrity (3 items), people

orientation (5 items), power sharing (4 items), role clarification (2 items), and

sustainability (3 items). All ethical leadership items were scored on a 7-point Likert scale

ranging from 1 (Strongly disagree) to 7 (Strongly agree). Accountability was measured

using Horsfall’s (1996) 10-item measure of self-accountability and Umphress’s (2003)

12-item measure of other-accountability.

The 10 items of self-accountability asked about a leader’s ability to achieve personal and

organizational success through self-empowerment and improvement. The 12 items of

other-accountability asked about a leader’s ability to provide satisfactory justifications

for his/her actions and behaviors on the job to their superior(s). All accountability items

were scored on a 7-point Likert scale ranging from 1 (Strongly disagree) to 7 (Strongly

agree). Moral competence was measured in this study using Lind’s (2016a) 26-item

Moral Competence Test (MCT) measure of moral competence. The MCT measures a

leader’s moral ability to judge two ethical dilemma stories: a worker’s story (13 items)

and a doctor’s story (13 items). Each story asks participants if they agree or disagree

with the worker’s or doctor’s action from each respective story (1 item), followed by 6 pro

items and 6 contra items scored along a 9-point Likert scale ranging from -4 (I strongly

reject) to 4 (I strong accept). The MCT is scored in accordance with each participant’s

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own pattern of responses on the 12 pro and contra worker’s story items and the 12 pro

and contra doctor’s story items. The scoring formula generates a moral competence

score (the C-score) in the range of 0-100, where 0 reflects low moral competence and

100 reflects high moral competence.

Data Analysis Data analysis began with exporting the raw survey data from SurveyMonkey into

Microsoft Excel for cleaning by deleting rows with missing data. Cleaned data were

analyzed using descriptive and inferential statistics via Minitab 18. Psychometric

properties of the survey were evaluated using structural equation modeling via Mplus 8.

Inferential statistics were based on general linear modeling (GLM) procedures (e.g.,

ANOVA, multiple linear regression); structural equation modeling was used for

confirmatory factor analysis (CFA). For each statistical procedure, all available data were

used. For all inferential statistics, significance was calculated at the 90% confidence

level (i.e., alpha was set at p < 0.10 level, two-tail tests of statistical significance). Study

participants in this study provided data for both the IV (accountability) and the DV

(ethical leadership).

Results Demographic Characteristics of the Sample Tables 1 and 2 present the demographic characteristics of the sample in terms of gender, age, education, leader role, leader experience, country, and industry. As shown

in Table 1, the sample (N = 103) included more males than females (64.1% males to 33% females with 2.9% with no response). The age of the respondents was distributed to

six categories: 18-29 years (8.7%), 30-39 years (22.3%), 40-49 years (33%), 50-59 years

(28.2%), 60 years and up (4.9%), and 2.9% did not respond. These results showed that a

large percentage of participants was in the 40-59 years of age class (61.2%) compared

with the 18-39 years of age class (31% of the participants). Similarly, 64% of the

participants earned a Master’s degree or higher. The largest distribution of the

leadership role of leaders were in the middle level (35%) compared to the senior level

(32%) and the lower level (14.6%). The experience of the leaders was almost the most in

the categories of 1-4 and 5-9 years of experience. As shown in Table 2, the largest percentage of participants was from the United States (48.5%), with 23.3% from the

Middle East, 22.3% from Canada, and the remainder were from Europe and Asia.

Although the majority of participants came from the U.S., accountability was and still is a

human need across all places and times both geographically and throughout history. In

general, most cultures and countries share the importance of accountability as a social

system that is needed to create predictability, order, and control. However, the nature of

accountability systems can vary in some countries according to the norms of political and

economic systems of each country (e.g., Gelfand, Lim, & Raver, 2004). In the

increasingly global business environment, the organizational practices, including

accountability, have become very similar and tend to follow the Western model of

managerial practices. Growth of the West’s free market and democratic ideologies

throughout the world are enhancing the managerial norms and standards of practices

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which have been greatly influenced by Western traditions and values (Zhou, Poon, &

Huang, 2012).

Finally, the sample was comprised of leaders from a variety of industries, with

approximately 30% working in manufacturing, followed by education (22.3%), healthcare

(12.6%), government (11.7%), professional (8.7%), energy (3.9%), information (3.9%),

and 6.8% did not respond.

Table 1: Characteristics of Sample by Gender, Age, Education, Leader Role, and

Leader Experience

Note: Sample frequency is expressed as % of all participants, N = 103.

**p < 0.01, *p < 0.05 Chi-square test for equality of distribution.

Table 2: Characteristics of Sample by Country and Industry

Characteristic n % Characteristic n %

Total Sample 103 100.0 Leader Role

Gender Lower 15* 14.6

Male 66** 64.1 Middle 36 35.0

Female 34 33.0 Senior 33 32.0

No response 3 2.9 No Response 19 18.4

Age Leader Experience

18-29 9** 8.7 1 - 4 years 28 27.2

30-39 23 22.3 5 - 9 years 27 26.2

40-49 34 33.0 10 - 14 years 19 18.5

50-59 29 28.2 15 - 19 years 13 12.6

60+ 5 4.9 20 years or more 16 15.5

No Response 3 2.9

Education

High school degree 2** 1.9

Associate's degree 8 7.8

Bachelor's degree 24 23.3

Master's degree 33 32.0

Doctoral degree 33 32.0

No Response 3 2.9

Characteristic n

%

Total Sample 103 100.0

Country

Asia 2** 1.9

Canada 23 22.3

Europe 4 3.9

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Note: Sample frequency is expressed as % of all participants, N = 103.

**p < 0.01 Chi-square test for equality of distribution.

Reliability and Validity The psychometric properties of the scales measuring ethical leadership and

accountability were evaluated statistically in the study sample using Cronbach’s

coefficient alpha test of internal consistency and CFA test of construct validity. The

criterion value for reliability was set at 0.7 (Hinkin, 1998), and criterion values for

construct validity were set at factor loadings significant at p < 0.05, chi-square/df < 2, RMSEA (90% CI) ≤ 0.08, and CFI ≥ 0.90 (Bagozzi & Yi, 1998; Bentler, 1990, 2007;

Loehlin, 1998). The psychometric properties of Lind’s (2016a) 26-item measure of moral

competence were not evaluated statistically in the study sample because the measure

does not conform to the assumptions of normal distributions (i.e., the moral competence

C-index is derived from each participant’s total response variation). In regard to ethical

leadership, while the original 24-item scale used to measure ethical leadership was

found to be reliable (alpha = 0.846), the scale required modification after evaluating the

psychometric properties of the combined seven factors comprising ethical leadership

such that two items were dropped to optimize reliability and validity: one item was

dropped from the factor people orientation and one item was dropped from the factor

power sharing. The modified 22-item ethical leadership scale had good reliability (alpha

= 0.858), and five of the seven factors also had good reliability with alphas > 0.80

(ethical guidance, integrity, power sharing, role clarification, and sustainability).

Although reliability of the fairness and people orientation factors were found to be lower

than the criterion alpha value, analysis of the psychometric properties found it was

necessary to include them in the full measure of ethical leadership to optimize construct

validity. Results of CFA found all factor loadings were significant, chi-square/df was < 2,

the lower end of the RMSEA confidence interval was < 0.08, and CFI was > 0.90. These

results support the use of the 22-item ethical leadership scale along with its seven

factors in the study hypothesis tests. In regard to accountability, the two scales

measuring accountability required modification to optimize reliability and validity: two

Middle East 24 23.3

US 50 48.5

Industry

Education 23** 22.3

Energy 4 3.9

Government 12 11.7

Health 13 12.6

Information 4 3.9

Manufacturing 31 30.1

Professional 9 8.7

No Response 7 6.8

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items were dropped from the factor self-accountability and four items were dropped from

the factor other-accountability. The modified 16-item accountability scale and its two

factors had good reliability (alphas > 0.7) and good construct validity (all factor loadings

were significant, chi-square/df was < 2, and the lower end of the RMSEA confidence

interval was < 0.08). These results support the use of the 16-item accountability scale

along with its two factors (8-item self-accountability, and 8-item other-accountability) in

the study hypothesis tests.

Inferential Statistics Hypothesis one (H1) tested accountability and its two constitutive factors (self-

accountability and other-accountability) as significant positive predictors of ethical

leadership. H1 was tested by regressing ethical leadership and its seven factors on

accountability and its two factors. First, accountability was tested as a predictor of

ethical leadership and its seven factors (see Table 3). Next, the two factors of accountability were tested as predictors of ethical leadership and its seven factors (see

Table 4). As shown in Table 3, accountability was found to be a significant positive predictor of ethical leadership at the 90% level of significance (Z = 1.66, p < 0.10).

The unstandardized regression coefficient suggests a one-unit change in accountability

is estimated to predict an increase in ethical leadership of 0.155. Accountability was

also found to be a significant positive predictor at the 99% level of significance of the

ethical leadership factor ethical guidance (Z = 2.71, p < 0.01), and at the 95% level of

significance of the ethical leadership factor power sharing (Z = 2.47, p < 0.05). The

unstandardized regression coefficients suggest a one-unit change in accountability is

estimated to predict an increase in ethical guidance of 0.455 and an increase in power

sharing of 0.410. The R-square for accountability as a predictor of ethical leadership, ethical guidance and power sharing is < 7%, suggesting accountability is accounting for a

small variance in the change of these dependent variables.

Table 3: Ethical Leadership and its Seven Factors Regressed on Accountability

Dependent

Variable

Predictor Beta SE Z p R-square

Ethical Leadership Constant 4.428 0.460 9.63 <0.001 2.65%

ACC 0.155 0.093 1.66 0.099

Ethical Guidance Constant 3.565 0.824 4.32 <0.001 6.80%

ACC 0.455 0.167 2.71 0.008

Fairness Constant 3.924 0.609 6.44 <0.001 0.53%

ACC 0.091 0.124 0.73 0.466

Integrity Constant 5.421 0.759 7.14 <0.001 0.14%

ACC 0.058 0.154 0.38 0.708

People Orientation Constant 3.406 0.654 5.21 <0.001 0.07%

ACC -0.035 0.133 -0.26 0.792

Power Sharing Constant 3.846 0.815 4.72 <0.001 5.71%

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ACC 0.410 0.166 2.47 0.015

Role Clarification Constant 5.448 0.709 7.69 <0.001 1.15%

ACC 0.156 0.144 1.09 0.280

Sustainability Constant 6.311 0.783 8.06 <0.001 0.01%

ACC 0.020 0.159 0.12 0.903

Note: Beta of the linear regression is presented as the unstandardized regression coefficient. SE =

standard error of Beta. N = 103. Accountability (ACC). Predictors in bold significant at p < 0.10.

As shown in Table 4, when ethical leadership and its seven factors were regressed on the two factors of accountability, only self-accountability was found to be a significant

positive predictor of ethical leadership at the 95% level of significance (Z = 2.36, p < 0.05). The unstandardized regression coefficient suggests a one-unit change in self-

accountability is estimated to predict an increase in ethical leadership of 0.213. Self-

accountability was also found to be a significant positive predictor at the 99% level of

significance of the ethical leadership factors ethical guidance (Z = 4.01, p < 0.01), power sharing (Z = 2.89, p < 0.01), role clarification (Z = 3.58, p < 0.01) and sustainability (Z = 2.62, p < 0.01), and at the 90% level of significance of the ethical leadership factor integrity (Z = 1.89, p < 0.10). As supported by the negative correlation between self-

accountability and people orientation, self-accountability was found to be a significant

negative predictor of people orientation (Z = -2.98, p < 0.01). The R-square for self- accountability as a predictor of ethical leadership and its factors ranges from 5.5% to

14.5%.

Table 4: Ethical Leadership and its Seven Factors Regressed on Self-Accountability and

Other-Accountability

Dependent Variable Predictor Beta SE Z p R-square

Ethical Leadership Constant 3.850 0.567 6.79 <0.001 5.53%

SA 0.213 0.090 2.36 0.020

OA 0.026 0.055 0.46 0.643

Ethical Guidance Constant 1.828 0.989 1.85 0.067 14.51%

SA 0.632 0.157 4.01 <0.001

OA 0.076 0.097 0.78 0.434

Fairness Constant 4.152 0.762 5.45 <0.001 0.90%

SA -0.011 0.121 -0.09 0.928

OA 0.070 0.074 0.95 0.347

Integrity Constant 4.324 0.932 4.64 <0.001 3.90%

SA 0.281 0.149 1.89 0.061

OA -0.062 0.091 -0.68 0.500

People Orientation Constant 4.936 0.777 6.35 <0.001 9.83%

SA -0.369 0.124 -2.98 0.004

OA 0.108 0.076 1.42 0.159

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Power Sharing Constant 2.740 1.000 2.73 0.007 8.91%

SA 0.462 0.160 2.89 0.005

OA 0.110 0.098 1.12 0.264

Role Clarification Constant 3.726 0.837 4.45 <0.001 12.00%

SA 0.478 0.133 3.58 0.001

OA -0.070 0.082 -0.85 0.396

Sustainability Constant 4.709 0.937 5.03 <0.001 8.52%

SA 0.391 0.149 2.62 0.009

OA -0.144 0.092 -1.57 0.120

Note: Beta of the linear regression is presented as the unstandardized regression coefficient. SE =

standard error of Beta. N = 103. Self-accountability (SA), other-accountability (OA). Predictors in bold

significant at p < 0.10.

Hypothesis two (H2) tested moral competence as a moderator of the relationship

between accountability and ethical leadership. Table 5 presents the results of linear regressions that tested H2 by first regressing ethical leadership on accountability,

followed by regressing ethical leadership on an accountability x moral competence

interaction term (Frazier, Tix, & Barron, 2004). For the linear regressions, the moral

competence C-index was included as a continuous variable (see Appendix A for the

scoring procedure used to generate the C-index). As shown in the top panel of Table 5, a multiple regression with ethical leadership regressed on accountability and moral

competence, and then regressed on the accountability x moral competence interaction

term found the interaction term was significant at the 90% level of significance (Z = - 1.67, p < 0.10). The middle panel of Table 5 shows the results of a multiple regression with ethical leadership regressed on self-accountability and moral competence, and then

regressed on self-accountability x moral competence. Results found the self-

accountability x moral competence interaction term was significant at the 90% level of

significance (Z = -1.70, p < 0.10). Finally, the bottom panel of Table 5 shows the results of a multiple regression with ethical leadership regressed on other-accountability and

moral competence, and then regressed on other-accountability x moral competence.

Results found the other-accountability x moral competence interaction term was not

significant (Z = -0.39, p > 0.10). These results suggest H2 is supported in that moral competence was found to moderate the relationship between accountability full score

and ethical leadership, and between self-accountability and ethical leadership.

Table 5: Moderation of the Accountability-Ethical Leadership Relationship by Moral

Competence Predictor Beta SE Z p R-square

Constant 4.36 0.49 8.94 <0.001 3.04%

ACC 0.16 0.10 1.73 0.088

Moral Competence 0.00 0.01 0.31 0.760

Constant 3.78 0.74 5.12 <0.001 4.13%

ACC 0.28 0.15 1.91 0.060

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MC 0.06 0.06 1.06 0.290

ACC*Moral Competence -0.02 0.01 -1.67 0.099

Constant 3.37 0.57 5.86 <0.001 9.74%

SA 0.30 0.09 3.20 0.002

Moral Competence 0.01 0.01 0.89 0.376

Constant 2.46 0.80 3.07 0.003 12.16%

SA 0.46 0.14 3.38 0.001

Moral Competence 0.09 0.05 1.73 0.088

SA* Moral Competence -0.02 0.01 -1.70 0.097

Constant 5.12 0.25 20.54 <0.001 0.06%

OA 0.01 0.06 0.23 0.816

Moral Competence 0.00 0.01 0.02 0.981

Constant 4.99 0.41 12.21 <0.001 0.22%

OA 0.04 0.10 0.45 0.652

Moral Competence 0.01 0.03 0.39 0.700

OA* Moral Competence -0.01 0.01 -0.39 0.696

Note: Beta of the linear regression is presented as the unstandardized regression coefficient. SE =

standard error of Beta. N = 103. Accountability (ACC), self-accountability (SA), other-accountability

(OA). Predictors in bold are significant at p < 0.10.

Hypothesis three (H3) tested the leader’s gender, age, education, leadership experience

or leadership role as moderators of the relationship between accountability and ethical

leadership. Overall, the results suggest H3 is partially supported because only the

leader’s gender and leadership role were found to moderate the relationship between

accountability and ethical leadership. In this study, the results of linear regressions that

tested each of leader’s gender and leadership role as moderators using the same data

analysis procedure for testing H2.

Specifically, the study tests of moderation of the accountability-ethical leadership

relationship by gender found only the other-accountability x gender interaction term was

significant (Z = 1.73, p < 0.10). To help with interpretation of this significant interaction term, a factorial plot was created after categorizing other-accountability as low vs. high

(using median split). Figure 2 shows the factorial plot of gender as a moderator of the

other-accountability-ethical leadership relationship. Other-accountability was found to be

a predictor of ethical leadership in female rather than male leaders whereas the ethical

leadership behavior of female leaders is predicted to increase when other-accountability

is high. Reasons for this phenomenon require additional research and are beyond the

scope of this paper. However, this may result from an instinctual characteristic of

women, regardless of their leadership role. Additionally, accountability represents a

social protection system within organizations where women may feel the need to protect

themselves from abuse and gender inequality in the workplace (COFEM, 2017). In this

regard, female leaders tend to justify their actions within the accountability system

because accountability theoretically provides a state of job security for them.

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Consequently, they may feel that it is necessary to adhere and comply with accountability

requirements thus displaying high ethical behavior.

Figure 2: Gender as a

moderator of the relationship

between other-accountability

and ethical leadership.

A multiple regression with

ethical leadership regressed

on accountability and the

accountability x leader role

interaction term found the

interaction term was

significant at the 90% level

of significance (Z = -1.68, p < 0.10). Results found the self-accountability x leader role interaction term was significant at the 90% level of significance (Z = -1.70, p < 0.10). The results of a multiple regression with ethical leadership regressed on other-accountability

and other-accountability x leader role found the other-accountability x leader role

interaction term was not significant (Z = -0.02, p > 0.10). To help with interpretation of the significant interaction terms, factorial plots were created after categorizing

accountability as low vs. high (using median split). Figure 3 shows the factorial plot of leader role as a moderator of the accountability-ethical leadership relationship, and

Figure 4 shows the factorial plot of leader role as a moderator of the self-accountability- ethical leadership relationship. As shown in Figure 2, the leaders’ role in their company moderates the relationship between accountability and ethical leadership when

accountability to self and others is low. Specifically, when a leader’s accountability to self

and others is low, their ethical leadership increases as their role increases from lower to

senior levels of leadership. As shown in Figure 3, the leaders’ role in their company moderates the relationship between self-accountability and ethical leadership when self-

accountability is low. Specifically, when a leader’s self-accountability is low, their ethical

leadership increases as their role increases from lower to senior levels of leadership.

Figure 3: Leader

role as a moderator

of the relationship

between

accountability and

ethical leadership.

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Figure 4: Leader

role as a moderator

of the relationship

between self-

accountability and

ethical leadership.

Discussion This study empirically investigated the relationship among accountability, moral

competence, and ethical leadership in a sample of organizational leaders via a cross-

sectional quantitative survey research design study. Specifically, the study investigated

accountability as a positive predictor of ethical leadership, and moral competence and

demographic variables as moderators of the relationship between accountability and

ethical leadership. The results support previous research on positive effects of

accountability in ethical behavior (Bane, 2004; Beu, 2000; Beu & Buckley, 2001; Lagan

& Moran, 2006; Quinn & Schlenker, 2002). Second, study results suggest moral

competence moderates the effect that accountability has on ethical leadership. Third,

study results suggest a leader’s gender and leadership role moderate the effect that

accountability has on ethical leadership.

Implications for Practice and Recommendations Results of this study have important implications for increasing ethical leadership among

organizational leaders through boosting accountability and moral competence within

their organizations. The obvious implications to organizational leaders of the positive

effects of accountability include reduced corruption, enhanced social exchange,

controlled spending, increased productivity, increased job satisfaction, enhanced justice,

and employee retention. Additionally, the positive effects of moral competence include

high ethical awareness, making moral decisions, increased performance, and increased

organizational performance. Therefore, it behooves organizations to ensure leaders are

accountable for their actions and behaviors and also demonstrate high moral

competence.

This study has implications regarding the moderating effects of leadership role on the

behavior of organizational leaders. Study results found the leader’s role within the

organization moderates the relationship between accountability and ethical leadership.

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These results imply when an organizational leader is a senior leader, he/she is more

likely to have high ethical leadership behavior even when there is low accountability.

However, when the leader is a lower or middle leader in the organization, his or her

ethical leadership will be positively impacted by accountability to self or others.

Regarding self-accountability, when self-accountability is low, leadership role reflects the

level of ethical leadership such that ethical leadership increases as leadership role

increases. However, regardless of the leadership role, self-accountability is associated

with high ethical leadership.

Next, these results provide a focus for practical recommendations to boost the strength

of the relationship between accountability and ethical leadership via enhancing moral

competence. Therefore, recommendations are provided to create ethical leadership,

boost self-accountability in an organization, and to buttress the moral competence of

organizational leaders. Increasing self-accountability requires that organizational owners

and executives to create a culture of accountability in the workplace by weaving

accountability into the fabric of their organizations. When organizational leaders increase

self-accountability of their behavior, they will begin to take responsibility for their ethical

behavior and may increase their ethical leadership because the nature of accountability

strengthens the bond of trust and cooperation between management and subordinates.

Increasing self-accountability may also occur by enhancing the concept of self-monitoring

in organizational leaders. Self-monitoring is one of the best behavioral precursors to

increasing high-quality decision-making and decreasing inappropriate behavior in

accountable environments (Latham & Frayne, 1989; Quinn & Schlenker, 2002).

Subsequently, when leaders make high-quality decisions in their organizations, positive

effects are experienced throughout because leaders are making better ethical decisions,

are communicating efficiently with their subordinates, co-workers and superiors, and are

showing increased job attendance.

Organizational owners and executives should help their leaders increase moral

competence. According to Lind (2016b), morality is not innate and does not develop on

its own accord. Morality can be taught and this knowledge can be fostered effectively. In

this regard, organizational leaders can be trained to increase their moral compass and

become morally competent. Increasing one’s moral compass through training involves

educational materials, communication, role playing, and continued assessment of moral

competence via feedback opportunities.

Results of this study reinforce the importance of creating a culture of ethical leadership

in organizations. Leadership research supports the ethical role that reflective leadership

can play in solving and reducing issues in the workplace (Castelli, 2012, 2016; Looman,

2003, Park, Kim, & Song, 2015). Consistent with values-based leadership, reflective

leadership practices can help employees understand the role they play in the

organization’s goal attainment. An organization that encourages reflective practices

creates a safe environment that promotes trust, values open communications, connects

work to the organization mission, builds the confidence of the workforce, respects

diverse cultures, and challenges beliefs and assumptions (Castelli, 2012, 2016).

Leadership research also supports the role that emotional intelligence can play in

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reducing ethical dilemmas (Barling, Slater, & Kevin Kelloway, 2000; Cole, Cox, & Stavros,

2018; Sivanathan & Cynthia Fekken, 2002). Self-regulation and relationship

management are important elements of emotional intelligence and are vital in the

leaders’ ability in building good communication and relationships of trust within the

organizational boundaries. Improving self-regulation helps leaders to control impulsive

actions and emotions that negatively affect their potential for developing their leadership

traits, including ethical behavior (Baksh et al., 2018). Moreover, developing leaders’

relationship management helps leaders to improve their ability to communicate

effectively in order to make good decisions and move their subordinates in a desired

direction (Nwokah & Ahiauzu, 2010).

Academic institutions also should educate their students along multiple disciplines to

become morally competent leaders and managers who can make moral decisions on

their own. Students, as prospective leaders, can receive education and training to

increase their moral competencies (Lind, 2016b). Moral education courses and class

sessions may help leadership students to bridge the gap between ethics courses and

real-life practices in order to transfer the learned experience into ethical skills and

abilities (Mohamed Saat, Porter, & Woodbine, 2010). Despite increased attention to

ethics-related courses in the last decade, especially after the global financial crisis that

began in 2007, comparatively about 75% of all offered courses are electives. Ethics

education should stretch beyond the traditional disciplines to move deeper to be a core

part into all curriculums, especially in the Master in Business Administration (MBA)

program.

Study Limitations and Future Directions This study has potential limitations that should be considered. First, the study is limited

related to the potential for common-method bias. Common-method bias is the

perceptual bias that occurs when a study involves data from a single source. Specifically,

this study used the same group of people to provide self-report measurements of the

independent and dependent variables. The second study limitation concerns the

potential of poor external validity. External validity refers to the ability of study results to

generalize to other samples beyond the study sample. Future research should use

qualitative methodology to explore how accountability has positive effects on ethical

leadership. Future research can explore the important relationships between self-

accountability and ethical leadership factors such as ethical guidance, people

orientation, power sharing, role clarification, and sustainability; these are important

relationships that need additional study.

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About the Authors

Dr. Kassem A. Ghanem is a management consultant in Windsor, Ontario, Canada. His research interests include ethical leadership, accountability, and organizational

leadership development.

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He can be contacted at:

Kassem A. Ghanem, DBA

Windsor, Ontario, Canada

[email protected]

519.992.0180

Dr. Patricia A. Castelli is a professor of management at Lawrence Technological University in Southfield, Michigan, USA. Her research interests include leadership

development, global leadership, reflective leadership and motivational theories.

She can be contacted at:

Patricia Castelli, PhD

Professor, College of Business and IT

Lawrence Technological University

21000 West Ten Mile Road Southfield, MI 48075-1058, USA

[email protected]

248.204.3066

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