Review the handout entitled “Chapter 4: Trustworthiness of the Data.”
Trustworthiness
In: The SAGE Encyclopedia of Educational Research,
Measurement, and Evaluation
By: Demetri L. Morgan & Sharon M. Ravitch
Edited by: Bruce B. Frey
Book Title: The SAGE Encyclopedia of Educational Research, Measurement, and Evaluation
Chapter Title: "Trustworthiness"
Pub. Date: 2018
Access Date: December 27, 2019
Publishing Company: SAGE Publications, Inc.
City: Thousand Oaks,
Print ISBN: 9781506326153
Online ISBN: 9781506326139
DOI: https://dx.doi.org/10.4135/9781506326139
Print pages: 1729-1731
© 2018 SAGE Publications, Inc. All Rights Reserved.
This PDF has been generated from SAGE Research Methods. Please note that the pagination of the
online version will vary from the pagination of the print book.
The term trustworthiness refers to an overarching concept used in qualitative research to convey the
procedures researchers employ to ensure the quality, rigor, and credibility of a study while (re)establishing
congruence of the epistemological and ontological underpinnings of the researcher with the design,
implementation, and articulations of a research study. Hence, trustworthiness is both an aim and a practice.
The trustworthiness section of a study typically asserts why the findings and implications can be viewed as
acceptable and of worth to the reader by making the methodology and methods that undergird the study
transparent. Transparency in the approach, implementation, and evaluation of a study enables consumers
of the research to take important details into account when assessing the study’s value and utility. Thus,
trustworthiness is relevant to educational research, measurement, and evaluation because the related
procedures are a key task qualitative researchers must respond to in the execution of a research project.
Despite this, the role of trustworthiness in qualitative research is an unsettled paradigmatic debate because
of the concept’s overlap with the positivist notion of “validity,” the cornucopia of approaches involved
when seeking trustworthiness, and the lack of standardization on how to best judge the effectiveness of
trustworthiness across different fields and disciplines. This entry first overviews the epistemological and
ontological roots of trustworthiness and then describes common procedures for addressing trustworthiness
concerns.
Epistemological and Ontological Schism in Qualitative Research
Evaluating the quality of scientific research has largely been rooted in an implicit assumption that there is a
single “truth” or one reality that is experienced similarly by everyone. The purpose of the scientific process
then is to objectively observe, measure, and report the dimensions and properties of any given phenomenon.
This positivist worldview maintains that what the scientific method reveals in a given context or culture is
generalizable to other contexts and cultures because there is only one reality. Accordingly, quality research
in this paradigm is concerned with how valid and reliable the data, procedures, and analysis of a study are
in revealing this objective truth. Validity in this interpretation is concerned with how well a study meets the
established requirements of the scientific method, which have been agreed upon to be important steps in
uncovering observable realities. Reliability, on the other hand, conveys quality by ensuring that the outcomes
of a study are repeatable and replicable. To this day, this scientific viewpoint pervades the physical sciences;
however, in the late 1970s, anthropologists, sociologists, and qualitative educational researchers began to
question whether these assumptions and steps were proper approaches to research concerning multiple
truths or realities that were context-specific.
The questions from this early cadre of researchers grew into a chorus of critiques of the hidden and
embedded approaches to research in general and qualitative research in particular that emanated from the
positivist paradigm. The belief was that these approaches were complicit in marginalizing the experiences and
voices of cultures and peoples who did not have the resources, power, or space to assert their own narratives
into the cannon of formalized knowledge about human beings and the social world. This new wave of thinking
SAGE
2018 SAGE Publications, Ltd. All Rights Reserved.
SAGE Research Methods
Page 2 of 5 Trustworthiness
critiqued the prevailing positivist paradigm, injecting the notion of multiple truths and realities into the scientific
method not only as an important and worthy endeavor but as an epistemological and ontological stance. In
agreement, some scholars informed by critical social theory believed that the quality of research should be
assessed by the political power it manifests for minoritized and oppressed peoples. Another subsection of
critical scholars dismissed the need for any criteria to judge the quality of research as reductionist and denying
the complexity that exists in the world. Still another group tried to reconcile these postpositivist critiques with
an explicit focus on subjectivity; broad and flexible criteria for the evaluation of quality research; and sensitivity
to histories, context, and the positionality of the researcher. The concept of trustworthiness emerged from
the thinking and writing of scholars in the third group as a way to effectively address the epistemological and
ontological concerns of research while attending to the issues of research quality.
In 1985, Yvonna Lincoln and Egon Guba are credited with establishing the first iteration of trustworthiness
in qualitative research. Their initial idea was concerned with evolving the four questions that evaluators and
consumers of research typically raise. Truth value, or how a researcher “can establish confidence in the truth
of the findings of a particular inquiry,” was refashioned as credibility. Applicability, or how a researcher “can
determine the extent to which the findings of a study have applicability in other contexts,” was reframed as
transferability. Consistency, or how a researcher can determine “whether the findings of a study would be
repeated if the study were replicated with similar [participants],” became dependability. Finally, the question
of neutrality, or how a researcher establishes “the degree to which the findings of a study are determined by
the [participants]” and not the “biases, motivations, interests, or perspectives” of the researcher, was adapted
as confirmability (Lincoln & Guba, 1985, p. 290). Variations of credibility, transferability, dependability, and
confirmability have subsequently become the core tenants of trustworthiness.
Common Trustworthiness Strategies
Although there are numerous procedures that qualitative researchers can employ to address the various
tenets of trustworthiness, this section focuses on two of the more widely used strategies: triangulation
and participant validation (also known as member reflections, member validation, respondent validation,
verification, and member checks). Triangulation in qualitative research relates to trustworthiness because it is
concerned with using multiple indicators throughout a research project to convey the dependability, credibility,
and likely transferability of a study. The underlying philosophy of triangulation is to use multiple strategies
to cancel out the weaknesses of any one method. There are four common approaches to triangulation.
Researcher triangulation involves the engagement of multiple researchers in a study that brings together their
unique insights during the inquiry. Data triangulation includes seeking out two or more forms of data from
diverse sources to build more comprehensive interpretations of a phenomenon. Theory triangulation denotes
the need to approach a research study with various frameworks, sensitizing a researcher to the contexts
or dynamics that may be of relevance. Finally, methodological triangulation is typically seen as the use of
both qualitative and quantitative research approaches. However, qualitative researchers can also employ
methodological triangulation by pairing different qualitative methods together (e.g., grounded theory and case
SAGE
2018 SAGE Publications, Ltd. All Rights Reserved.
SAGE Research Methods
Page 3 of 5 Trustworthiness
study).
Another prominent trustworthiness procedure related to credibility and confirmability is participant validation.
Seeking participant validation is the systematic process of engaging the study participants with the data,
findings, and/or analysis of a project both to ascertain if researchers accurately reflected their lived
experiences and to garner new data that may spur richer insights, a fuller understanding of context and how
it mediates experiences and events, and deeper analysis. Engaging in participant validation can occur at
any point in a research project; it is one critical way to deal with, account for, and make explicit data that
do not coincide with emergent themes or categories in a study. The systematic search for disconfirming
evidence or what some refer to as “outliers” and for contradictions through participant validation also adds to
the trustworthiness of a study.
Although there are myriad strategies available to a researcher seeking trustworthiness, it is vital to understand
and respond to the unique audiences and disciplinary expectations that also exert influence on how the quality
of research is judged. Consequently, while the criteria for seeking trustworthiness remain flexible, serious
attention and concern should be given in the research design, implementation, and articulation phases
of a research project to weave in strategies that address the credibility, transferability, dependability, and
confirmability of a study.
See also Ethical Issues in Educational Research; Member Check; Naturalistic Inquiry; Pilot Studies;
Qualitative Data Analysis; Qualitative Research Methods; Representativeness; Triangulation; Validity
Demetri L. Morgan & Sharon M. Ravitch
http://dx.doi.org/10.4135/9781506326139.n716
10.4135/9781506326139.n716
Further Readings
Bochner, A. P. (2000). Criteria against ourselves. Qualitative Inquiry, 6(2), 266–272.
Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. Thousand Oaks, CA: Sage.
Mathison, S. (1988). Why triangulate? Educational Researcher, 17(2), 13–17.
Milner, H. R. (2007). Race, culture, and researcher positionality: Working through dangers seen, unseen, and
unforeseen. Educational Researcher, 36(7), 388–400.
Patton, M. Q. (2015). Qualitative research & evaluation methods: Integrating theory and practice (4th ed.).
Thousand Oaks, CA: Sage.
Pratt, M. (2009). From the editors: For the lack of a boilerplate: Tips on writing up (and reviewing) qualitative
research. Academy of Management Journal, 52(5), 856–862.
SAGE
2018 SAGE Publications, Ltd. All Rights Reserved.
SAGE Research Methods
Page 4 of 5 Trustworthiness
Ravitch, S. M., & Mittenfelner C. N. (2016). Qualitative research: Bridging the conceptual, theoretical, and
methodological. Thousand Oaks, CA: Sage.
Seale, C. (1999). The quality of qualitative research. Thousand Oaks, CA: Sage.
Tracy, S. J. (2010). Qualitative quality: Eight “big-tent” criteria for excellent qualitative research. Qualitative
Inquiry, 16(10), 837–851.
SAGE
2018 SAGE Publications, Ltd. All Rights Reserved.
SAGE Research Methods
Page 5 of 5 Trustworthiness
- Trustworthiness
- In: The SAGE Encyclopedia of Educational Research, Measurement, and Evaluation