20181126230220extra_credit.docx

PAPER

This will be due at 11:59 November 30 and no late papers will be accepted.

Present the exercise using Word, single spaced, and with page numbering. You may include presentation graphics/tables/charts/pictures as you deem appropriate.

Choose any one of the concepts from this course and explain how you could use the concept to make a substantial improvement to either your personal or professional life. If you are not currently employed, you may refer to a previous work organization, or you may choose an organization from your personal life – such as the school’s student organization. Use the following format:

Situation/Background. 10 points. Explain either a current personal or professional situation that you want to improve. Explain what is not going as well as possible, and how your choice of concept should help make things better. Provide a context for the need for a change. This situation must apply to you directly; no points awarded if this situation does not apply to you directly. This will likely require about one-half page.

Goal. 5 points. Specifically describe what the intention of the intervention is. An example of an appropriate sentence might be “The purpose of this intervention will be to …” or something like that. This will likely require a single paragraph.

Implementation Procedure. 25 points. Explain how you intend to introduce the change, and how you intend to implement it. Describe any objections you may encounter and how you intend to handle those objections. Describe how will you measure the effect of the change assuming it is implemented; what statistics(s) will you use and provide an example using notional (dummy) numbers for illustration purposes. The improvement does not necessarily need to be in terms of dollars; it can be in terms of improved internal procedures, investment in the future, or some form of “customer satisfaction.” This will likely require 1-2 pages, single spaced, Times New Roman.

Examples)

1. Likert Scale

2. Balanced Scorecard

3. Budget Sheet