Read the 1-888-Junk-Van case (in your Harvard Course Pack) Analyze Junk Van's business processes. Choose one and radically redesign it (this can be submitted as a set of diagrams or steps). Be clear which process you are redesigning. How does it currentl

10.0 pts

Full Credit

Current process is described and problems correctly identified and detailed.

8.0 pts

Minor Error

Current process is described and problems are correctly identified. Minor problems with the details of the current process.

6.0 pts

Major Error

Current process is described. Problems are not correctly identified or detailed.

3.0 pts

Critical Error

Current process not correctly detailed. Problems not identified.

0.0 pts

No Credit

Not submitted or too confusing to understand.

10.0 pts

Full Credit

Process redesign is radical and all details of the new process are thought through and correctly detailed.

8.0 pts

Minor Error

Process redesign is radical, but some details are confusing or not well thought out.

6.0 pts

Major Error

Process redesign is not radical or details are not thought out.

3.0 pts

Critical Error

Process is not really redesigned - just minor tweaks or details not thought out or are confusing.

0.0 pts

No Credit

Not submitted or too confusing to understand.

5.0 pts

Full Credit

Paper is well written in a professional manner. Content is presented logically. It is free from major grammar or typo errors.

3.0 pts

Partial Credit

Paper is written in a professional manner. Content may be laid out in a somewhat confusing manner and/or minor grammar/typo errors.

0.0 pts

No Marks

Paper is very confusing and/or multiple grammar/typo errors.