Business Operations & Strategy
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U p T o w n S w i r l Deborah Hughes
President and CEO www.uptownswirl.co.org
919-234-5678
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WHAT WE DO
Offer a range of non-alcoholic beverages of different flavors and intensities.
Frozen Yogurts (fruit and berries that are organic)
Milkshakes (almond and 2% milk)
Quick-Bite Size Desserts (gluten-free replacement for all-purpose flour)
Healthier desserts, beverages and healthy choices for a healthy life.
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TARGET MARKET
Children, youths, adults and the elderly
All Genders Groups
Middle class
Socioeconomic class (growing population)
White American (major target population)
Hispanics and the African Americans (fast-growing population)
Millennials
Teenager Demographics
25-mile radius of Raleigh, NC
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MARKET SIZE
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
asian
white
other
more races
black
Data provided by the Census Bureau-Based on One Year EstimateTable 1: Raleigh data breakdown
Subject Number
Total population 470, 509
Median age 34
Median household income $65,695
Poverty rate 15%
Median poverty value $268,900
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COMPETITION
Competitors
• McDonald’s Corp.
• Shake Shack, Inc.
• KFC Corp.
• Blue Bill Creameries
UpTown Swirl Advantages
• Fresh and highest-quality organic products with personal customer service.
• Healthier desserts and beverages
• No exclusion on age (alternative living among consumers)
• Competitive pricing
• Better Tasting
• Reduce exposure to pesticide residues
• Environmentally friendly
• Unique in the market
Competitive Edge: UpTown Swirl competitive edge is our unique niche in an old market. UpTown Swirl will succeed by offering consumers the highest-quality of organic beverage and bakery products with personal service at a competitive price.
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MANAGEMENT TEAM
Crystal Hughes-Little, Manager
brings experience in the area of finance and administration, including a stint as chief financial officer with both Fresh Berry Frozen Yogurt Cafe and the national McDonald’s Corporation.
The chef and proprietor, will initially serve as the only dessert bar chef, as well as the instructor for the weekly lessons. Being a graduate of Internal Culinary Center, New York, New York experience in three five-star restaurants I am well prepared for the jobs of chef and instructor. In addition, my degree from the University of Illinois, C-U in Restaurant Management equally prepares me for the managerial aspects of the business.
Johnathon Lopez, Assistant Manager
Deborah Hughes, CEO & Founder
has extensive experience in sales, marketing, and management, and was assistant vice president of marketing with both Shake Shack, Inc. & Sweet Frog Foods.
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BUSINESS MODEL
UpTown Swirl’s key partners are the bottling partners and the manual distribution center owners. Key activities at the company is the bottling, distribution, marketing,
production and supply of the Milkshake, Frozen Yogurts and Bite-Size Dessert. Great customer relations with the local farmers who are their biggest
consumers as they are their biggest suppliers. Channels of distributions include large scale and manual distribution
centers. Customer segments includes larger retail outlets, supermarkets,
restaurant and the small shops (Massa et al. 2017).
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FINANCIALS
$0
$2,000,000
$4,000,000
$6,000,000
$8,000,000
$10,000,000
$12,000,000
$14,000,000
$16,000,000
$18,000,000
2020 2021 2022 2023 2024
5-Year Financials at-a-Glance
Gross Sales
Gross Profit
Net Profit
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FUNDING SEEKING
Being a startup and a profitable business, UpTown Swirl can get funds from different sources; Banks can be a major source of
funds as they have a lower rate of interest manageable by the organization. Bonds can be another source of
income as they would specify the rate they would manage and the possible time they would pay.
This funds would be used in expanding the market size of the company to increase the profit. The company would also use the
funds to increase the types of products to increase market share (Staniewski et al. 2016).
Source of Funding Use of Funds
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WHY INVESTOR SHOULD INVEST IN UpTown Swirl
The company audits its financials which improves the sales and valuation. The company stated objectives marches its personal objectives of
expanding its business. The company has an actionable strategic plan which projects future
growth. The company aims at hitting its annual budget as it has an existing
market which it aims to expand from the external sources of funding (Britz, 2018).
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REFERENCES
Massa, L., Tucci, C. L., & Afuah, A. (2017). A critical assessment of business model research. Academy of Management Annals, 11(1), 73- 104. Staniewski, M. W., Szopiński, T., & Awruk, K. (2016). Setting up a
business and funding sources. Journal of Business Research, 69(6), 2108-2112. Britz, D. C. (2018). Valuing companies under business rescue to
attract foreign investors (Doctoral dissertation, University of Pretoria).