mgmt
hyy362
1MichaelSandovalUPS490sp191.pptxUnited Parcel Service (UPS)
Integrated Case Analysis
Michael Sandoval
Mgmt 490
https://www.youtube.com/watch?v=z6P32lTeZjI&feature=youtu.be
Table of Contents
Overview (background information)
External Environment
Company’s Resources, Capabilities, and Competitiveness
Corporate Strategies (including generic strategies)
Corporate Ethics, Responsibility, and Environmental Sustainability
Corporate Culture and Leadership
Concluding Statement (recommendations)
References
UPS Overview
Founded 1907 in Seattle, Washington.
Primarily known for domestic logistics services
Globally delivers more than 20.7 million packages per day (5.2 billion annually)
Specialize in supply chain and strategical logistics methods (ground, air, etc.)
International Expansion is key for the company’s growth
Must establish:
External Factors
Technological Advancement
Quality Leadership and Culture
Infrastructure
External Environment (PESTEL Analysis)
Political factors
Tariffs
Economic Conditions
Economic stability (reliance on fortune 500 companies)
Technological factors
Shipping/transportation innovation
Company:
- Resources
- Capabilities
- Competitiveness
480,000+ employees
Opportunity in International Market
Volume
Global Services (200+ countries)
FedEx and USPS main competitors
Domestically strong
Infrastructure
Only fully service two countries
Internationally weak
Corporate Strategies
Specific:
Create value
Transform the company
Invest in key market
Generic:
Focused differentiation
Low-cost provider
Best-cost provider
Corporate:
1. Ethics
2. Social Responsibility
3. Environmental Sustainability
1
Compliance with international and domestic laws
Code of Business Conduct
2
Following labor laws
Job opportunities
3
Loop Packaging: https://youtu.be/SD0b1c51GKU
Develop sustainable logistic processes
Policies
Compliance
Fuel efficient fleet vehicles
Corporate:
Culture
Diversity and Inclusion
Embrace different employee dynamics
Business Resource Groups (BRG)
Leadership
Involved Board Members
Manager profiles
3 E-principle:
Concluding Statement
Would recommend the international market expansion due to:
Established clientele
International Infrastructure
Quality culture and leadership
References
https://www.thestreet.com/markets/as-trump-slaps-more-tariffs-on-chinese-goods-shipping-giants-want-free-trade-14715714
https://www.cnbc.com/2018/09/18/should-ups-be-concerned-about-amazons-order-of-20000-vans.html
https://pressroom.ups.com/pressroom/ContentDetailsViewer.page?ConceptType=FactSheFac&id=1426321563187-193
https://pressroom.ups.com/pressroom/ContentDetailsViewer.page?ConceptType=FactSheFac&id=1426321650156-161
https://www.investopedia.com/articles/markets/120115/ups-vs-fedex-comparing-business-models-and-strategies.asp
https://stephansante.wordpress.com/2017/04/19/ups-exemplar-of-ethics-and-social-responsibility/
https://sustainability.ups.com
https://www.ups.com/us/en/services/knowledge-center/article.page?kid=d7239bc4
https://longitudes.ups.com/lead-differently-for-a-different-workforce/
