Kangaroo Island Energy Management Information System's Technical Architecture for Information input, processing and output
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19-2Wk3d.pptxMGMT 7020
Technology and Project Management
3. Systems
Team Meeting
Technology Module Topic 3:
Task & Process Modelling (thinking about assignment 2)
Types of Systems (thinking about assignment 2)
Where we are up to...
1. Technology, IT, IT Architecture
2. Concepts, Conceptual modelling of Data
MGMT 7020 Technology and Project Management
Searching for literature
ANU Library access to e-books & journals
Google Scholar
Oxford English Dictionary
Search terms:
use of quotes "..."
synonyms (try a thesaurus)
wordnet
balance being too general with being too specific
The Library can help! Information here: https://anulib.anu.edu.au/research-learn/finding-resources
Search here: https:// anulib.anu.edu.au
Set up your research workbench:
MGMT 7020 Technology and Project Management
Technology Module – Assignments & topics
1. Architecture
2. Specification
3. Systems
5. Design
4. Organisation
6. Futures
Individual Assignment 1: Technology Topic Report
submit
Read the assignment specifications on Wattle. Re-read them as you proceed.
Stay on top of this work – the module is short, the work intellectually demanding
submit
Team Assignment 2: Technology Case Study Analysis
E
X
A
M
draft
Read the Discussion Forum !
MGMT 7020 Technology and Project Management
naturam primum studeat cognoscere rerum
( First, study to learn the nature of things. )
Lucretius, De Rerum Natura.
https://en.wikipedia.org/wiki/De_rerum_natura
ANU Motto:
Lucretius explores the nature of:
- the world and its celestial and
terrestrial phenomena
- the mind, sensation and thought;
He didn't talk about Plato's idea of the world of 'forms'
MGMT 7020 Technology and Project Management
Technical IT
Architecture
(hardware & bits)
processing
units
input &
Information Systems Architectural Layers
storage
Conceptual
Architecture
output
Physical
surroundings
The world
data
devices
Content
(instance data)
data model
(meta-data)
Systems
Architecture
Rich Picture
world 3
world 1
MGMT 7020 Technology and Project Management
Technical IT
Architecture
processing
units
input & output devices
storage
Conceptual
Architecture
The world
data
Content
data model
(meta-data)
Systems
Overview
Rich Picture
physical,
surroundings
user
software
code
process
designs
NOW
MGMT 7020 Technology and Project Management
MGMT 7020
Technology and Project Management
3. Systems I
Team Meeting
Technology Module Topic 3:
Task & Process Modelling (thinking about assignment 2)
Types of Systems (thinking about assignment 2)
Where we are up to...
1. Technology, IT, IT Architecture
2. Concepts, Conceptual modelling of Data
MGMT 7020 Technology and Project Management
https:// www.ted.com /talks/tom_wujec_got_a_wicked_problem_first_tell_me_how_you_make_toast#t-96548
Human Task – An action you can do in one go
MGMT 7020 Technology and Project Management
task
Human Task – An action you can do in one go
Documents about a case
Data relevant to case
input
output
W2: How-to knowledge
Actor experience & attitudes
Knowledge
W3: procedures
policy / standards
history (precedents)
tools & techniques
Task Organisational Context:
system of which the task is a part
organization / power structures
responsibility / authority
culture & networks
New documents
New data
Organisation
Information
Process
MGMT 7020 Technology and Project Management
Specifying a Task – Algorithm Example
Example Task Analysis: How to Send an Email
Click New Email button
Click inside the “to:” field
Type recipient’s email address
Click inside the subject field
Type the subject of the email
Click inside the body field
Type salutation
Type message
Add signature
Double-check email for correct spelling and grammar
Double check that it says what you wanted to day to the addressee
Click Send button
MGMT 7020 Technology and Project Management
http://www.teach-ict.com/as_a2_ict_new/ocr/A2_G063/331_systems_cycle/analysis_tools/miniweb/pg19.htm
Specifying a Task Formally : Flow Chart Example
MGMT 7020 Technology and Project Management
https://www.smartdraw.com/decision-tree/examples/financial-risk-analysis-decision-tree/
Specifying a Task - Decision Tree Example
MGMT 7020 Technology and Project Management
From Task Specification to Software
1. Procedural
programing
2. Declarative
programing
3. Artificial
neural networks
https://slideplayer.com/slide/2527797/
http://universe-review.ca/R10-16-ANS.htm
MGMT 7020 Technology and Project Management
From Task Specification to Software
1. Procedural
programing
2. Declarative
programing
3. Artificial
neural networks
https://slideplayer.com/slide/2527797/
http://universe-review.ca/R10-16-ANS.htm
MGMT 7020 Technology and Project Management
From Task Specification to Software
1. Procedural
programing
2. Declarative
programing
3. Artificial
neural networks
https://slideplayer.com/slide/2527797/
http://universe-review.ca/R10-16-ANS.htm
MGMT 7020 Technology and Project Management
https://www.monash.edu/rlo/quick-study-guides/writing-a-critical-review
A Process is a structure of tasks :
Informal Process Specification
tasks
MGMT 7020 Technology and Project Management
Process:
Library Acquisitions
(buying books)
Process:
Library Circulation
Process : a structure of tasks
pc1
pc2
pc3
pa1
pa2
pa3
pa4
Another Example:
MGMT 7020 Technology and Project Management
An Information System supports the tasks in a number of interrelated organisational processes, based in a common conceptual (data) model
Automated
Library
Information
System
Process:
Library Acquisitions
(buying books)
Process:
Library Circulation
Domain of a System
"user"
MGMT 7020 Technology and Project Management
Computer System
Human – Computer Interaction
(use cases)
Human – Computer Interaction "USE CASES"
Travel Agent
Traveller
Human System
MGMT 7020 Technology and Project Management
Process : an Activity Model
'swimlanes' for each 'actor'
tasks
timeline
documents
MGMT 7020 Technology and Project Management
Process Model
Implementation – eg. Bizagi (tm)
From Process Specification to Software
MGMT 7020 Technology and Project Management
In Class Team Exercise
Use an Activity Model to represent the process
of your doing your assignment 1.
Start from the point of you reading the specification
End at the point of getting your feedback on your submission.
MGMT 7020 Technology and Project Management
Technical IT
Architecture
processing
units
input & output devices
storage
Conceptual
Architecture
The world
data
Content
data model
(meta-data)
Systems
Overview
Rich Picture
user
software (code)
task &
process
design
process software
physical,
surroundings
MGMT 7020 Technology and Project Management
MGMT 7020
Technology and Project Management
3. Systems I
Team Meeting
Technology Module Topic 3:
Task & Process Modelling (thinking about assignment 2)
Types of Systems (thinking about assignment 2)
Where we are up to...
1. Technology, IT, IT Architecture
2. Concepts, Conceptual modelling of Data
MGMT 7020 Technology and Project Management
3 Worlds and the Koronios Paper
World 2
World 1:
MGMT 7020 Technology and Project Management
Information
Knowledge
Data
explicit
tacit
MGMT 7020 Technology and Project Management
Technology of the Information World
religions
The law
vocabularies
institutions
cultures
designs
data
discussions
reports
World 2:
Cognition
World 1:
Physical Objects and Events
debates
blogs
theories & models
policies
procedures
rules
social conventions
ontologies
hypotheses
proposals
data management
technologies
information management
technologies
knowledge management
technologies
AI
technologies
integration of technologies into systems
integration of systems into organisations
MGMT 7020 Technology and Project Management
Systems :
a structure of components supporting organisational processes
Sub-Systems:
Transaction Processing (DBMS & data processing)
Management / Executive Information Systems (MIS/EIS)
Decision Support Systems (DSS)
Information Management Systems (EDMS & workflow)
Business Intelligence Systems (BI)
Knowledge Management Systems (KMS)
Organisational Systems Types
These types are better thought of as aspects
of an integrated Socio-Technical system - they are not exclusive.
MGMT 7020 Technology and Project Management
27
Transactions are the routine day-to-day activities performed by organisations
commercial transactions – paywave, accounting, HR, logistics
recording or retrieving data – queries about particular cases
High volumes –
and speed, efficiency, accuracy, reliability, security are critical
Increasingly done by users –
need for clear instructions, error handling
Transaction Processing Systems (TPS)
Management Information System (MIS)
Summary & trends in operational TPS used to support
short-term decision making
audit & control, exceptions, etc.
MGMT 7020 Technology and Project Management
Executive Information Systems - Dashboard
MIS ++ … for upper level management
MGMT 7020 Technology and Project Management
Business Intelligence System (BI)
Internal information & data
Data Mining & Business analytics (incl. big data)
External information & data
Web access to publically available data (eg. ABS)
Environment Scanning
'Informal' information, esp. competitors.
Decision Support System (DSS)
A BI system provides input to the DSS
DSS has a Knowledge base contains causal models and relationships
Modelling / simulation software for ‘what if’ and ‘goal seeking’ analysis
MGMT 7020 Technology and Project Management
Information Management Systems
Managing documents
(a very broad term meaning any discrete container of text, image, data…)
Document description – eg. Dublin Core ‘Meta-data’ (BEWARE TERM USE)
Indexing and retrieval
Technical components:
Input devices: keyboard
Processing: Browser
Content Management Systems - Wattle?
Development Management Systems – Eclipse
Storage: File Management Systems – Sharepoint, TRIM
Communications: internet
Output: screen, printer
MGMT 7020 Technology and Project Management
Physical Control Systems
Technical components: (autopilots, robots, agents)
Input devices: sensors, keyboard
Processing: AI,
Storage: local & remote
Communications: wifi, radio,
Output: servo motors
Knowledge Management Systems
1. The process of codifying and deploying organisational knowledge
in computer programs (by systems development)
in rules, policies and procedures (by training, mentoring, managing)
2. The informal processes of mind changing through communities of
practice, etc.
MGMT 7020 Technology and Project Management
32
https://www.slideshare.net/eletsonline/elets-smart-city-2015-r-chandrashekhar-president-nasscom
Physical System –
(looks like a rich picture, but it isn't – it's physical while a rich picture is abstract)
MGMT 7020 Technology and Project Management
https://www.slideshare.net/eletsonline/elets-smart-city-2015-r-chandrashekhar-president-nasscom
Systems Architecture
Physical World
Internet
of Things
BI
MIS
TPS
EIS
IMS
KMS
Simulation
DSS
Types of
information
system
Cloud
Sample Technology-based Information Systems Architecture: Recycling in the ACT
MGMT 7020 Technology and Project Management
Technical IT
Architecture
processing
units
input & output devices
storage
Conceptual
Architecture
The world
data
Content
data model
(meta-data)
Systems
Overview
Rich Picture
user
software (code)
task &
process
design
process software
MIS
TPS
EIS
KMS
MGMT 7020 Technology and Project Management
MGMT 7020
Technology and Project Management
3. Systems I
Team Meeting
Technology Module Topic 3:
Task & Process Modelling (thinking about assignment 2)
Types of Systems (thinking about assignment 2)
Where we are up to...
1. Technology, IT, IT Architecture
2. Concepts, Conceptual modelling of Data
MGMT 7020 Technology and Project Management
Assignment 2: Team Meeting
Now ... In your teams ...
Look again at the Assignment Case Study
Review your progress on the Assignment so far:
1. Technical IT Architecture
2. Rich Picture
3. Data Model
Start to work out how you will represent your understanding of a
4. Task / Process Model for a significant process
5. Overall Systems Architecture
MGMT 7020 Technology and Project Management
