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Chapter 2

Traits, Behaviors, and Relationships

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©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Learning Objectives

Outline some personal traits and characteristics that are associated with effective leaders

Identify your own traits that you can transform into strengths and bring to a leadership role

Distinguish among various roles leaders play in organizations, including operations, collaborative, and advisory roles, and where your strengths might best fit

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©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Learning Objectives

Recognize autocratic versus democratic leadership behavior and the impact of each

Know the distinction between people-oriented and task-oriented leadership behavior and when each should be used

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©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Learning Objectives

Understand how the theory of individualized leadership has broadened the understanding of relationships between leaders and followers

Describe some key characteristics of entrepreneurial leaders

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©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Exhibit 2.1 - Personal Characteristics of Leaders

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Sources: Bass and Stogdill’s Handbook of Leadership: Theory, Research, and Management Applications, 3rd ed. (New York: The Free Press, 1990), pp. 80–81; S. A. Kirkpatrick and E. A. Locke, “Leadership: Do Traits Matter?” Academy of Management Executive 5, no. 2 (1991), pp. 48–60; and James M. Kouzes and Barry Z. Posner, The Leadership Challenge: How to Get Extraordinary Things Done in Organizations (San Francisco: Jossey-Bass, 1990)

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Characteristics of Leaders

Tendency to see the positive side of things and expect that things will turn out well

Optimism

Assurance in one’s own judgments, decision making, ideas, and capabilities

Self-confidence

Refers to truthfulness and nondeception

Honesty

Quality of being whole, integrated, and acting in accordance with solid ethical principles

Integrity

High motivation that creates a high effort level by a leader

Drive

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©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

What are Strengths?

Natural talent or ability that has been supported and reinforced with learned knowledge and skills

Acts as the central point of focus in life

Enables leadership to be based on:

Energy

Enthusiasm

Effectiveness

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©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Exhibit 2.2 - Three Types of Leadership Roles

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©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Behavior Approaches

Centralizes authority and derives power from position, control of rewards, and coercion

Autocratic

Delegates authority, encourages participation, relies on subordinates’ for completion of tasks, and depends on subordinate respect for influence

Effective if subordinates possess decision-making skills

Effective when the skill difference between the leader and subordinates is high

Democratic

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©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Exhibit 2.3 - Leadership Continuum

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Source: Harvard Business Review. An exhibit from Robert Tannenbaum and Warren Schmidt, “How to Choose a Leadership Pattern” (May–June 1973). Copyright 1973 by the president and Fellows of Harvard College

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Exhibit 2.4 - Leadership Grid®

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Source: The Leadership Grid figure from Leadership Dilemma—Grid Solutions by Robert R. Blake and Anne Adams McCanse (formerly the Managerial Grid by Robert R. Blake and Jane S. Mouton). Houston: Gulf Publishing Company, p. 29. Copyright 1991 by Scientific Methods, Inc. Reproduced by permission of the owners

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Exhibit 2.5 - Themes of Leader Behavior Research

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Sources: Based on Marilyn R. Zuckerman and Lewis J. Hatala, Incredibly American: Releasing the Heart of Quality (Milwaukee, WI: American Society for Quality, 1992), pp. 141–142; and Mark O’Connell, Gary Yukl, and Thomas Taber, “Leader Behavior and LMX: A Constructive Replication,” Journal of Managerial Psychology 27, no. 2 (2012), pp. 143–154

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Individualized Leadership

Notion that a leader develops a unique relationship with each group member, determining:

Leader's behavior toward the member

Member's response to the leader

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©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Exhibit 2.6 - Stages of Development of Individualized Leadership

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Sources: Based on Fred Danereau, “A Dyadic Approach to Leadership: Creating and Nurturing This Approach Under Fire,” Leadership Quarterly 6, no. 4 (1995), pp. 479–490, and George B. Graen and Mary Uhl-Bien, “Relationship-Based Approach to Leadership: Development of Leader–Member Exchange (LMX) Theory of Leadership over 25 Years: Applying a Multi-Level, Multi-Domain Approach,” Leadership Quarterly 6, no. 2 (1995), pp. 219–247

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Exhibit 2.7 - Leader Behavior Toward In-Group versus Out-Group Members

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Sources: Based on Jean François Manzoni and Jean-Louis Barsoux, “The Set-Up-to-Fail Syndrome,” Harvard Business Review (March–April 1988), pp. 110–113; and Mark O’Donnell, Gary Yukl, and Thomas Taber, “Leader Behavior and LMX: A Constructive Replication,” Journal of Management Psychology 27, no. 2 (2012), pp. 143–154.

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Entrepreneurial Traits and Behaviors

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Entrepreneurship

Initiating a business venture, organizing the necessary resources, and assuming the associated risks and rewards

Need to be:

Strongly driven

Enthusiastic

Driven by a vision

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Entrepreneurial Traits and Behaviors

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Leaders are:

Persistent

Independent

Action oriented

Drawn to new opportunities

Innovative

Creative

Highly self-motivated

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.