math 146
MK527 Overview
- The Marketing Mix- 7 P’s
- Porter’s Competitive Strategy Model
- Segmentation and Positioning Strategy
- Consumer Behavior Definition
MK527 REVIEW
- Global Consumer Culture
- Social Marketing
- Positivism/Modernism
- Interpretivism
- Consumer Behavior Wheel
- Consumer Addiction
- Demographics/Psychographics
- Products for what they mean/not what they do
*
MK527 REVIEW
- Perception
- Perceptual Map
- Hedonic Consumption
- Semiotics
- Subliminal messaging
- Icons
- Adaptation
- Stimulus Selection
MK527 REVIEW
MK527 REVIEW
- Culture
- Acculturation
- Customization
- Core Values-Instrumental and Terminal
- Consumer Involvement
- Materialism
- Flow state
MK527 REVIEW
- Global cultures
- Beauty
- Self-concept
- Cultural Expectations
- Social Acceptance
- Role identity
MK527 REVIEW
- Brands
- Personality
- VALS
- Freud- The Pleasure Principle
- Freud- The Reality Principle
MK527 REVIEW
- Resonance
- Persuasion
- Message Processing
- Awareness – the first step
- Celebrities
- Source credibility
- Humor
- Hype
MK527 REVIEW
- Perceived Risk
- Stereotype
- Heuristics (rules of thumb)
- Ethnocentrism
- Decision making process – five steps
- Evaluative criteria
- Online
MK527 REVIEW
- Impulse buying
- Store image
- Customer Satisfaction
- The shopping experience
- POP (point-of-purchase) information
- Word of Mouth
MK527 REVIEW
- Opinion leaders
- Social power/social networking
- Tribal marketing - groups
- Reference Group
- Brand community
- Normative influence/conformance
- Comparative influence/reactance
MK527 REVIEW
- Status and stratification
- Social mobility
- Women
- Behavioral economics
- Homogamy (marriage in a similar social class)
MK527 REVIEW
- Hofstede’s Four Cultural Dimensions
- Power Distance
- Uncertainty Avoidance
- Masculinity/femininity
- Individualism
- Cultural Systems
- Ecology
- Social structure
- Ideology
MK527 REVIEW
- Consumer Research Plan
- Purpose
- Objective
- Methodology
- Population sample
- Sample size
- Instruments
- Implementation
- Analysis
- Conclusions