Leadership Essay 2
brendaxo
11.3_Observational_Exercise.pdf
257 Chapter 11 Managing Conflict
11.3 OBSERVATIONAL EXERCISE
Managing Conflict
Purpose
1. To become aware of the dimensions of interpersonal conflict
2. To explore how to use Fisher and Ury’s (1981) method of principled negotiation to address actual conflict
Directions
1. For this exercise, you are being asked to observe an actual conflict. Attend a public meeting at which a conflict is being addressed. For example, you could attend a meeting of the campus planning board, which has on its agenda changes in student parking fees.
2. Take notes on the meeting, highlighting the positions and interests of all the people who participated in the meeting.
Questions
1. How did the participants at the meeting frame their arguments? What positions did individuals take at the meeting? The meeting came out as what I was picturing it. The team members positions were to be very helpful with others. Some of them had to be in charge in decorating.
2. Identify and describe the interests of each of the participants at the meeting. All of my team members that help me in this meeting. They were very kind and great on getting everything done as soon as possible.
3. Discuss whether the participants were able to be objective in their approaches to the problem. Describe how the people involved were able to separate themselves from the problem. The members in my meeting had to separate the problem if someone in my group had argument.
4. In what ways did the participants seek to find mutually beneficial solutions to their conflict? By helping each other out and figure it out the conflict of the problem what we really happened.
