management

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STRATEGIC MANAGEMENT

MGMT 490

Yongseok Jang, Ph.D.

Assistant Professor of Entrepreneurship

Chapter 1
What Is Strategy?

Twitter

  • Business model

Grow user base (individual users pay nothing)

Advertisers charged for promotion of goods/services.

Companies pay for promoted tweets.

Ads can be delivered real time.

  • Twitter’s current challenges

Turnover / reshuffling in management & engineering

Struggles to grow its user base

Twitter = 300 million; Facebook = 1.5 billion

User growth continues to slow

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What Strategy Is: Gaining and Sustaining Competitive Advantage

Learning Objectives

The strategy

AFI framework

Competitive advantage

Conduct a stakeholder impact analysis

Strategy

  • Strategy:

a set of goal-directed actions a firm takes to gain and sustain superior performance relative to competitors

  • To achieve superior performance, companies compete for resources:

New ventures: for financial and human capital

Existing companies: for profitable growth

Charities: for donations

Universities: for the best students and professors

Sports teams: championships

Celebrities: media attention

Strategy

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A GOOD STRATEGY CONSISTS OF:

What Strategy Is: Gaining and Sustaining Competitive Advantage

Instructors:

The digital companion to this book McGraw-Hill Connect has an interactive exercise on this section of the textbook. It builds provides more background with a short Nvidia case and builds student confidence on how strategy helps build competitive advantage. (LO 1-1).

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The AFI Strategy Framework

  • This model help managers plan and implement a strategy that can

Improve performance

Result in competitive advantage.

  • Each of these tasks are interdependent.
  • Each of these tasks can happen simultaneously.

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Strategy Is About Creating Superior Value

  • The rewards of superior value creation and capture are profitability and market share.

Sam Walton (Walmart): offered lower prices.

Steve Jobs (Apple): “put a ding in the universe.”

Mark Zuckerberg (Facebook): made the world open and connected.

Larry Page and Sergey Brin (Google): made information accessible.

Sam Walton: Wal-Mart

Steve Jobs: Apple

Mark Zuckerberg: Facebook

Larry Page and Sergey Brin: Google

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Strategic Positioning

  • Stake out a unique position within an industry to - value to customers, while controlling costs.
  • The greater the difference between value creation and cost:

the greater the firm’s economic contribution.

the more likely it will gain competitive advantage.

Strategic Positioning Requires Trade-offs

  • Managers must make conscious trade-offs.

Enables competitive advantage

  • In the retail industry, for example:

Walmart: “everyday low prices”

Nordstrom’s: professional sales people in a luxury setting

Competitive Advantage

  • Competitive Advantage:

a firm that achieves superior performance relative to other competitors in the same industry or the industry average

Always relative, not absolute

Competitive Advantage: Key Points

  • Sustainable Competitive Advantage

Outperforming competitors or the industry average over a prolonged period of time

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Competitive Advantage: Key Points

  • Competitive Disadvantage

Underperformance relative to other competitors in the same industry or the industry average

  • Competitive Parity

Performance of two or more firms at the same level

Q: Please provide an example of companies that have competitive parity..

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Industry Vs. Firm Effects*

Q: Why did bitcoins (crypto currency) stock price crash so dramatically?

Q: What is the difference between IE and FE? How do they contribute to management?

Q: Can we go into depth on industry vs firm effects?

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  • Stakeholders make contributions, and they also receive benefits.

Stakeholder Impact Analysis

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Stakeholder Impact Analysis

  • Managers must note three stakeholder attributes:

Power

Legitimacy

Urgency

Q: how can you ensure you are taking care of all stakeholders when they may all have different requests..?

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Exhibit 1.3 Stakeholder Impact Analysis

Q: How can a stakeholder strategy affect a firm’s competitive position?

Q: Is ethical responsibility always going to over legal responsibilities?

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Exhibit 1.3 Stakeholder Impact Analysis

Q: Can you go over the SIA using one company?

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Jump to Appendix 1 long image description

Olympians generally do not turn into global phenomena. One reason is that they only are highlighted every four years; e.g., not too many people follow competitive swimming or downhill skiing outside the Olympians. How did Michael Phelps turn into a “global brand”?

Which approach to the strategy process did Michael Phelps, his coach, and manager use? Why was this approach successful?

  • Strategic management principles can be applied universally.
  • Strategists work in:

Small start-ups and large, multi-national companies

For-profit and nonprofit organizations

Private and public sectors

Developed and emerging economies

Implications of Strategic Management

Take Away Concepts

Explain the role of strategy in a firm’s quest for competitive advantage.

  • Strategy is the set of goal-directed actions a firm takes to gain and sustain superior performance relative to competitors.
  • It consists of three elements:

A diagnosis of the competitive challenge.

A guiding policy to address the competitive challenge.

A set of coherent actions to implement the firm’s guiding policy.

  • A successful strategy requires three integrative management tasks—analysis, formulation, and implementation.

Take Away Concepts

Define competitive advantage, sustainable competitive advantage, competitive disadvantage, and competitive parity.

  • Competitive advantage is always judged relative to other competitors or the industry average.
  • To obtain a competitive advantage, a firm must either create more value for customers while keeping its cost comparable to competitors, or it must provide the value equivalent to competitors but at a lower cost.
  • A firm able to outperform competitors for prolonged periods of time has a sustained competitive advantage.

Take Away Concepts

Differentiate the roles of firm effects and industry effects in determining firm performance.

  • A firm’s performance is more closely related to its managers’ actions (firm effects) than to the external circumstances surrounding it (industry effects).
  • Firm and industry effects, however, are interdependent. Both are relevant in determining firm performance.

Take Away Concepts

Conduct a stakeholder impact analysis.

  • Stakeholder impact analysis is a five-step process that answers the following questions for the firm:

Who are our stakeholders?

What are our stakeholders’ interests and claims?

What opportunities and threats do our stakeholders present?

What economic, legal, and ethical responsibilities do we have to our stakeholders?

What should we do to effectively address the stakeholder concerns?