discussion
The image you portray as a professional is often reflected in the communications that you relay. Communication in the workplace happens in many forms. In previous units, you had the opportunity the delve into non-verbal communication and even focus on your own oral presentation skills. Now you will focus on how others present information.
Please respond to the Discussion below. Your posts should be in the 100–150-word range and your responses in the 75–100-word range. Respond to at least two of your classmates with meaningful comments. Support from unit materials or outside research should be included. Check out the Discussion topic grading rubric in the Course Resources area for information about how you will earn your grade for the Discussion.
Part 1:
There is a miscommunication while you are working on a project with a team. This miscommunication leads to a delay in getting the work done and frustration from both coworkers and yourself. For the purposes of this Discussion, choose one of the following mediums for the miscommunication to happen:
a. Email
b. Texting
c. Face-to-Face
d. Phone discussion
e. Workplace Instant Messaging
Create a brief audio recording by following directions on this template that focuses on two tips that could be used to avoid miscommunication in the medium you chose from above. This recording should be an informational explanation you would give to coworkers. Recording should be 1–2 minutes in length and include a clear explanation for the tips you have determined would be helpful.
Part 2:
During this Discussion, to assist you with your planning for next unit’s work, you will also share information about your planned observation for your Unit 6 Assignment. Please share the following information (in written form):
What company will you observe?
What site can you go to find the mission statement for the company?
Rubrics
During this Discussion, to assist you with your planning for next unit’s work, you will also share information about your planned observation for your Unit 6 Assignment. Please share the following information (in written form):
What company will you observe?
What site can you go to find the mission statement for the company?
Mckenna Egbert posted Dec 14, 2020 3:50 PM
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Part 1:
The communication medium I’ve chosen to discuss is texting. There are many ways to miscommunicate while texting. Some examples include misinterpreting, or a lack of understanding language used (such as slang or jargon), ambiguity or room to interpret things in multiple ways, and the fact that it is much more difficult to convey tone in written words. One tip to help with communication while texting is avoiding jargon and slang. Jargon is defined as “any technical language, acronyms, specialized language, or other words or phrases that are unique – or uniquely interpreted– to a given group or organization but that are not in wide acceptance outside of that group” (Wienclaw, 2008). These are often things that are not understood well across non-verbal mediums and can come off as unprofessional. It is also important in all forms of communication, but especially this one, to be concise but also very clear. Make sure the message is easily understood and avoid ambiguity.
Reference: Wienclaw, R. A. (2008). Communications in the Workplace. Research Starters Business (Online Edition)
Part 2:
The company I have chosen to observe for my Unit 6 Oral Presentation is Target. This is the local grocery store I shop at regularly. I also work for an organization called Shipt, through which I shop for and deliver groceries for people, most of the time through target. I found Target’s mission statement/purpose on Target’s corporate information page. They list their purpose as “To help all families discover the joy of everyday life” (Target Corporation, n.d.).
Reference: Purpose & history: Target Corporation. (n.d.). Retrieved December 14, 2020, from https://corporate.target.com/about/purpose-history
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CS204_Unit_5_Discussion_.pptx
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Troy Adams posted Dec 14, 2020 11:39 AM
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Hello, Everyone,
For the Unit 6 assignment, I have chosen to observe GNC. I have chosen GNC because I use their products and my daughter’s fiancé currently works there and will be a great asset for me to ascertain information about the workings of his store. Their mission statement is as follows: “To continue to be the leading provider of products, services and information in the self-care and personal health enhancement market. To provide a shopping experience that exceeds our customers' expectations.”
Although I couldn’t find the mission statement on their website, it can be found at https://www.comparably.com/companies/gnc/mission.
Thank you,
Troy
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CS204_Unit_5_Discussion.pptx
(2.28 MB)