Please complete the following activities and hand in to your trainer for marking. This forms part of your assessment for BSBLED501: Develop a workplace learning environment. Remember to always keep a copy of your assessment before submitting.

Name: _____________________________________________________________

Email: _____________________________________________________________

Employer: _____________________________________________________________

Declaration

I declare that no part of this assessment has been copied from another person’s work with the exception of where I have listed or referenced documents or work and that no part of this assessment has been written for me by another person.

Signed: ____________________________________________________________

Date: ____________________________________________________________

If activities have been completed as part of a small group or in pairs, details of the learners involved should be provided below:

This activity workbook has been completed by the following persons and we acknowledge that it was a fair team effort where everyone contributed equally to the work completed. We declare that no part of this assessment has been copied from another person’s work with the exception of where we have listed or referenced documents or work and that no part of this assessment has been written for us by another person.

Learner 1: ____________________________________________________________

Signed: ____________________________________________________________

Learner 2: ____________________________________________________________

Signed: ____________________________________________________________

Learner 3: ____________________________________________________________

Signed: ____________________________________________________________

Competency Record to be completed by Assessor

Learner Name: __________________________

Date of Submission: __________________________

Date of Assessment: __________________________

The learner has been assessed as competent in the elements and performance criteria and the evidence has been presented as:

	Satisfactory (S) Non-Satisfactory (NS)	Assessor Initials
Activities 1.1 – 3.4
Skills and Knowledge Questions
Major Project

Learner is deemed: COMPETENT NOT YET COMPETENT (Please Circle/Highlight)

1. Resubmission Date: ________________________

2. Resubmission Date: ________________________

3. Resubmission Date: ________________________

Comments from Trainer / Assessor:

________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Assessor Signature: ___________________________ Date: _______________________

Observation/Demonstration

Throughout this unit, you will be expected to show your competency of the elements through observations or demonstrations. Your instructor will have a list of demonstrations you must complete or tasks to be observed. The observations and demonstrations will be completed as well as the activities found in this workbook. An explanation of demonstrations and observations:

Demonstration is off-the-job

A demonstration will require:

Performing a skill or task that is asked of you

Undertaking a simulation exercise

Observation is on-the-job

The observation will usually require:

Performing a work based skill or task

Interaction with colleagues and/or customers

Your instructor will inform you of which one of the above they would like you to do. The demonstration/observation will cover one of the unit’s elements.

The observation/demonstration will take place either in the workplace or the training environment, depending on the task to be undertaken and whether it is an observation or demonstration. Your instructor will ensure you are provided with the correct equipment and/or materials to complete the task. They will also inform you of how long you have to complete the task.

The learner will need to demonstrate they can:

1. Create learning opportunities

2. Facilitate and promote learning

3. Monitor and improve learning effectiveness

You should also demonstrate the following skills:

Learning

Reading

Writing

Oral Communication

Navigate the world of work

Interact with others

Activities

Activity 1.1.1

Estimated Time

15 Minutes

Objective

To provide you with an opportunity to identify potential formal and informal learning opportunities.

Activity

Individually or in pairs, complete the following questions;

What is the difference between training and learning?

What is the difference between incidental and intentional learning? What do they refer to?

Activities 1.2.1-1.2.3

Estimated Time

25 Minutes

Objective

To provide you with an opportunity to identify learning needs of individuals in relation to the needs of the team and/or enterprise, and available learning opportunities.

Activity and Case Study

Individually or in pairs, complete the following questions;

Explain what this diagram means in terms of a learning needs analysis.

What are the three elements you need to consider before you start a LNA?

Design a skill audit document for your team. Use your team or your work team to assist you by asking the following questions. If you are addressing this question as a part of the class as your team. Your goal will be to determine what skills are required to perform a learning needs analysis?

Activity 1.3.1

Estimated Time

30 Minutes

Objective

To provide you with an opportunity to develop and implement learning plans as an integral part of individual and team performance plans.

Activity

Individually or in pairs, complete the following questions;

Develop a learning plan.

Learning plans are developed for reasons such as self development. Develop a learning plan that ensures that your current learning is relevant in achieving your current and future desired competences. When you discussed this topic with the Human Resource department, they asked for you to send them a copy, so that the learning plan could be used by the organisation as a whole. This means that you will not only need to consider your needs, but also the needs of the organisation as a whole.

The learning plan must cover:

Step One – Who are the learners?

Use your Learning Needs Analysis outcomes to identify who your learners are. The skills, competences and knowledge may be similar or they may be completely different.

Step Two – What do they need to learn?

Learning needs of the audience should be identified in the LNA. Be clear on what skills, knowledge and competences they should learn.

Step Three – When do they need to learn it?

The learning required may vary according to when the skills, competence and knowledge are required. For example, one learner requires to learn how to read and understand the budget, while procedures for finalising the project would need to be learnt at closer to the end of the project. This means that you would prioritise this individuals training in the following manner:

1. Budget analysis

1. Finalising the project

Step Four – Who will facilitate the learning?

The answer to this will vary according to method of learning or training you choose. For example; your organisation may offer individuals the opportunity to complete a Diploma or Certificate in Project Management. Conversely, if the organisation has experienced personnel, they may be allocated as a Mentor or coach.

Step Five – How long will the learning take?

The timeline for learning will vary according to the needs of the organisation and in most cases be quite clear. The training and/or learning will vary according to the budget that has been allocated to the individual/team and/or department. You should also indicate the timeframe required to complete the learning sessions

Step Six – How will learning be measured?

Tools and/or methods should be identified and utilised to measure whether the training has met its goals.

Step Seven – What resources will you need during the learning process?

The resources required will vary according to the learning needed. Resources can include: space, equipment and materials etc.

Step Eight – What learning methods will you be using?

When you consider the learning methods, you should also consider the learners learning style. To learning your learning style, go to LdPride.net to find out which learning style applies to you. The URL Address is: http://www.ldpride.net/learning-style-test.html and will take two minutes to complete.

Step Nine – Decide how learning will continue for new employees

If employing new employees is part of meeting future needs, you should decide whether the new employees will have the skills required when they start or will they learn the skills after they start their employment.

Step Ten – Determine how ongoing learning is supported

What ongoing support should the staff be provided with and how long should they get this support?

Activity 1.4.1

Estimated Time

15 Minutes

Objective

To provide you with an opportunity to develop strategies to ensure that learning plans reflect the diversity of needs.

Activity

Individually or in pairs, complete the following questions;

Using the learning plan that you completed in Activity 1.3.1, explain how you have considered how the learning plans reflects the diversity of needs.

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Activities 1.5.1-1.5.2

Estimated Time

20 Minutes

Objective

To provide you with an opportunity to ensure organisational procedures maximise individual and team access to, and participation in, learning opportunities.

Activity and discussion

Individually or in pairs, complete the following questions;

Why is it important for you to have access to information in the workplace?

Activities 1.6.1-1.6.2

Estimated Time

45 Minutes

Objective

To provide you with an opportunity to Ensure effective liaison occurs with training and development specialists and contributes to learning opportunities which enhance individual, team and organisational performance.

Activity

Individually or in pairs, complete the following questions;

Using this diagram, defined the role of training and development in the workplace. Give examples of each.

Research the advantages and disadvantages of external and internal providers. The advantages and disadvantages should vary from the ones that have already been provided. If you had a large budget, which provider would you use and why?

Internal Provider

Advantages	Disadvantages

External Provider

Advantages	Disadvantages

Activities 2.1.1-2.2.1

Estimated Time

40 Minutes

Objective

To provide you with an opportunity to develop strategies to ensure that workplace learning opportunities are used and that team members are encouraged to share their skills and knowledge to encourage a learning culture within the team.

Activity

Individually or in pairs, complete the following questions;

What role does information have in encouraging a learning culture?

One strategy to overcome the barrier to learning is to motivate learners. What impact does this have on a learning culture? As a manager, what can you do to motivate the learner?

What are the differences between skills, knowledge and attitudes?

There are many learning opportunities that you can offer your team. List three types of learning opportunities and give examples of a time that you may use them.

Activities 2.3.1-2.3.3

Estimated Time

20 Minutes

Objective

To provide you with an opportunity to Implement organisational procedures to ensure workplace learning opportunities contribute to the development of appropriate workplace knowledge, skills and attitudes.

Activity

Individually or in pairs, complete the following questions;

What is competency based training?

Activity 2.4.1

Estimated Time

15 Minutes

Objective

To provide you with an opportunity to share the benefits of learning with others in the team and organisation.

Activity

Individually or in pairs, complete the following questions;

Use the three elements of Etienne Wenger’s Communities of practice to explain how sharing the benefits of learning are and how it occurs.

Activities 2.5.1-2.5.3

Estimated Time

15 Minutes

Objective

To provide you with an opportunity to recognise workplace achievement by timely and appropriate recognition, feedback and rewards.

Activity

Individually or in pairs, complete the following questions;

What is the aim of expectancy of motivation?

Miriam, the new HR Manager has approached you are recommended that the company put in place monthly awards for the manufacturing team who select staff based on their performance. What would your response be?

Activities 3.1.1-3.1.2

Estimated Time

30 Minutes

Objective

To provide you with an opportunity to Use strategies to ensure that team and individual learning performance is monitored to determine the type and extent of any additional work-based support required, and any Work Health and Safety (WHS) issues.

Activity

Individually or in pairs, complete the following questions;

Choose a process that you are familiar with and design a tool to measure the level of learning that a learner received when you trained them. You can find the tool in Appendix Two. In your tool you need to complete the following activities.

Part A

1. Transfer of learning

For this activity, you need to determine how the employee can demonstrate that they learner has been trained.

2. Knowledge, expertise and competence to be developed

What skills, expertise and competence must the learner demonstrate has been developed

3. Learning Methods and Styles

Change initiatives and their importance require that you ensure that you use a learning method appropriate for the Visual, Kinaesthetic and Auditory Styles. Under each style recommend a learning method and why you have chosen each.

4. Problem Solving

What should be done if the learner does not demonstrate learning?

Part B

Once you have completed this form, use Appendix Three to develop a basic instrument that you can use to ensure that learning has taken place. (The Organisational Skills Audit, p.15 and the Competency Rating Scale, p.17-18 can assist you in designing the document).

Activities 3.2.1-3.2.4

Estimated Time

20 Minutes

Objective

To provide you with an opportunity to use feedback from individuals and teams to identify and introduce improvements in future learning arrangements.

Activity

Individually or in pairs, complete the following questions;

Using the space in Appendix Four, design a feedback form based on the Learning Measuring Tool that you developed in Appendix Three. The aim of this form is to determine whether the learner believes that they have received the same level of learning as indicated on Appendix Three. If not, why?

How long would you wait after learning to ask for feedback? Why?

Activities 3.3.1-3.3.2

Estimated Time

30 Minutes

Objective

To provide you with an opportunity to make adjustments, negotiated with training and development specialists, for improvements to the efficiency and effectiveness of learning.

Activity

Individually or in pairs, complete the following questions;

Research

Develop an individual performance plan for yourself. In the plan, consider your own goals, and the ways in which you can improve your performance.

Research the internet to find samples of performance plans and use one that you believe is appropriate to you. If you do not believe that any suit your purposes, design your own.

Based on the Individual performance plan that you have developed, identify the specialists that you should consult about your goals (You must choose at least three specialists)

Activities 3.4.1-3.4.2

Estimated Time

15 Minutes

Objective

To provide you with an opportunity to Use processes to ensure that records and reports of competency are documented and maintained within the organisation's systems and procedures to inform future planning.

Activity

Individually or in pairs, complete the following questions;

Why is it important to take a record of training?

What should the records include?

Skills and Knowledge Activity

Estimated Time

90 Minutes

Objective

To provide you with an opportunity to demonstrate your knowledge of the required skills, knowledge and critical aspects of assessment.

Activity

Complete the following individually and attach your completed work to your workbook.

The answers to the following questions will enable you to demonstrate your knowledge of:

· Learning

· Reading

· Writing

· Oral Communication

· Navigate the world of work

· Interact with others

· Get the work done

· Explain how management of relationships can achieve a learning environment

· Identify principles and techniques involved in the management and organisation of:

· adult learning

· coaching and mentoring

· consultation and communication

· improvement strategies

· leadership

· learning environment and learning culture

· monitoring and reviewing workplace learning

· problem identification and resolution

· record keeping and management methods

· structured learning

· work-based learning

Consider communication strategies, literacy and organisational skills to develop a strategy that will enable promoting and monitoring learning.

In regards to the following points provide as much detail as possible

· Developing learning plans.

· Establishing a workplace which is conducive to learning.

· Evaluating the effectiveness of learning.

· Identifying learning needs.

· Negotiating learning arrangements with training and development. Specialists.

· Selecting and using work activities to create learning opportunities.

· Using coaching and mentoring to support learning.

· Use processes to ensure that records and reports of competency are documented and maintained within the organisation's systems and procedures to inform future planning.

Major Activity

Estimated Time

1 Hour

Objective

To provide you with an opportunity to demonstrate your knowledge of the entire unit.

Activity

This is a major activity – your instructor will let you know whether you will complete it during class or in your own time.

You must individually, answer the following questions in full to show your competency of each element:

1. Create learning opportunities

2. Facilitate and promote learning

3. Monitor and improve learning effectiveness

1. Describe what you can do to create learning opportunities at work.

2. Describe what you can do to facilitate and promote learning.

3. Describe what you can do to monitor and improve learning effectiveness.

Appendices

Congratulations! You have now finished BSBLED501 Develop a workplace learning environment.

Appendices of the templates included in this unit have been included for your own reference on the following pages.

Appendix 1 Learning Needs Analysis Matrix

	Performance	Importance
Key Factors	Major Strength	Minor Strength	Neutral	Minor Weakness	Major Weakness	High	Med	Low
Marketing
Manufacturing
Organisation
Finance
Capacity

To demonstrate strategic alignment, use this matrix to identify the key drivers of performance in the organisation and rated for their contribution to current performance

Appendix 2 Performance Tool

Process: _____________________________________________________________ Date: _________________________________________________________________ Learner Name: __________________________________________________________________ Department: __________________________________________________________________ Trainer Name: __________________________________________________________________
	Yes	No
1. Transfer of learning

.2. Knowledge, expertise and competence to be developed

3. Learning Methods and Styles

4. Problem Solving

Learner Signature: ___________________________________________ Date: ___________ Trainer Signature: _______________________________________________ Date: ____________

Learning Plan Learner’s details
Goals
Strategic Goal	Team Goal	Individual Goal
Current Competence

Specific Objectives

How to achieve the goal:
Performance Outcome:
Timeline:
Resources:
Comments
Signatures: ___________________________ ___________________________ Employee Signature Supervisor Signature Date: _______________________ Date: _______________________

MSA Training and Professional Development Phone: 03 9905 3180

Room 159, 21 Chancellors Walk Website: msatraining.edu.au

Monash University Clayton, Vic 3800

BSBLED501 Develop a workplace learning environment V3.2 22/07/2020