HUMAN RESOURCES SELECT AND RETAIN EMPLOYEES

09-22-2021 SELECT AND RETAIN EMPLOYEES FEEDBACK

9/21/21

Hello Walter:

You have a good start to completing this project! You have some revisions and additions to make in order to achieve mastery. Please review my feedback on the rubric dated 9/21/21.

Keep up the great efforts!

Best regards,

Dr. Luvon Hudson

1) Describes the recruitment sources to find new customer service representatives for the team, justifying your choices. NOT MASTERED!!!!!

9/21/21 - You are off to a good start in this area by identifying two recruiting sources for the CSR candidates, however, please include an additional two for a total of four in order to master this rubric requirement.

2) Describes the selection method to use in the selection process, justifying why the method is the most appropriate for the team. NOT MASTERED!!!!!

9/21/21 - You are off to a good start in this area by indicating, "The panel will be involved in the decision-making. There will be a rating sheet for each candidate, to be tallied at the end of the interview. We will share the ratings among ourselves of each candidate and agree on the best six to offer the position" you must justify and explain why this is the best selection method.

3) Describes the employment laws to adhere to during the selection process to ensure protection of the rights of both the applicants and the company. NOT MASTERED!!!!!

9/21/21 - While you listed FLSA, ADA, ACT, USERRA, FMLA, and FRCA a full discussion of these employment laws is needed to explain their importance when selecting potential employees to ensure protection of the rights of both the applicants and the company. Please refer to the Legal Side of HR Practice resource to help you satisfy this rubric criteria.

4) Describes the specific retention strategies to address the issues with employee turnover and improve organizational culture, justifying choices. NOT MASTERED!!!!!

9/21/21 - You have a good start in this area, however please go into more detail to summarize your recommended retention strategies (training, onboarding, one-on-one meetings, and development) that could impact their turnover rate.

5) Clearly conveys meaning with correct grammar, sentence structure, and spelling; shows understanding of audience and purpose. NOT MASTERED!!!!!

9/21/21 - Just a bit more work but so far things look great in this area. This area will be reviewed in your resubmission.

6) Lists sources where needed using citation methods with no major errors. NOT MASTERED!!!!!

9/21/21 - This area looks good so far but due to the additional sources needed this area will be reviewed in your resubmission.