Create Nonconformity Control Charts Chapter 8
Problem08-02
| Chapter 8 - Statistical Process Control for Non-Conformities | |
| Problem 8.2 - Medical Records Errors | |
| n = | 50 |
| Month | Errors |
| Jan | 7 |
| Feb | 6 |
| Mar | 8 |
| Apr | 7 |
| May | 6 |
| Jun | 6 |
| Jul | 8 |
| Aug | 7 |
| Sep | 6 |
| Oct | 8 |
| Nov | 8 |
| Dec | 9 |
| Jan | 10 |
| Feb | 8 |
| Mar | 7 |
| Apr | 11 |
| May | 12 |
| Jun | 8 |
| Jul | 12 |
| Aug | 8 |
Problem08-03
| Chapter 8 - Statistical Process Control for Non-Conformities | ||
| Problem 8.3 - Missed Oxygen Treatments | ||
| Week | Missed | Sample |
| 1 | 11 | 10 |
| 2 | 9 | 10 |
| 3 | 7 | 10 |
| 4 | 8 | 10 |
| 5 | 6 | 10 |
| 6 | 7 | 10 |
| 7 | 8 | 10 |
| 8 | 9 | 10 |
| 9 | 6 | 10 |
| 10 | 9 | 10 |
| 11 | 7 | 10 |
| 12 | 6 | 10 |
| 13 | 6 | 10 |
| 14 | 7 | 10 |
| 15 | 9 | 10 |
| 16 | 5 | 10 |
| 17 | 7 | 10 |
| 18 | 9 | 10 |
| 19 | 12 | 10 |
| 20 | 8 | 10 |
| 21 | 8 | 10 |
| 22 | 7 | 10 |
| 23 | 4 | 10 |
| 24 | 6 | 10 |
| 25 | 6 | 10 |
| 26 | 3 | 10 |
| 27 | 5 | 10 |
| 28 | 6 | 10 |
| 29 | 5 | 10 |
| 30 | 6 | 10 |
| 31 | 5 | 10 |
| 32 | 3 | 10 |
| 33 | 4 | 10 |
| 34 | 5 | 10 |
| 35 | 6 | 10 |
| 36 | 6 | 10 |
| 37 | 7 | 10 |
| 38 | 7 | 10 |
| 39 | 8 | 10 |
| 40 | 8 | 10 |
Problem08-04
| Chapter 8 - Statistical Process Control for Non-Conformities | ||
| Problem 8.4 - Call Light Use | ||
| Month | Call Lights | Patients |
| Jan | 30 | 10 |
| Feb | 29 | 10 |
| Mar | 24 | 10 |
| Apr | 32 | 10 |
| May | 35 | 10 |
| Jun | 28 | 10 |
| Jul | 26 | 10 |
| Aug | 23 | 10 |
| Sep | 22 | 10 |
| Oct | 29 | 10 |
| Nov | 31 | 10 |
| Dec | 36 | 10 |
| Jan | 32 | 10 |
| Feb | 27 | 10 |
| Mar | 26 | 10 |
| Apr | 19 | 10 |
| May | 23 | 10 |
| Jun | 24 | 10 |
| Jul | 25 | 10 |
| Aug | 23 | 10 |
| Sep | 25 | 10 |
| Oct | 21 | 10 |
| Nov | 17 | 10 |
| Dec | 22 | 10 |
Problem08-05
| Chapter 8 - Statistical Process Control for Non-Conformities | ||
| Problem 8.5 - Patient Satisfaction | ||
| Month | n | c |
| Jan | 6 | 34 |
| Feb | 6 | 32 |
| Mar | 5 | 25 |
| Apr | 5 | 31 |
| May | 4 | 22 |
| Jun | 6 | 33 |
| Jul | 4 | 21 |
| Aug | 5 | 38 |
| Sep | 5 | 33 |
| Oct | 5 | 28 |
| Nov | 4 | 20 |
| Dec | 4 | 25 |
| Total | 59 | 342 |