BA 3010 (CH 5)

05_owner_satisfaction.xlsx

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05_owner_satisfaction

Satisfaction	Question Wording
Somewhat satisfied	Dissatisfied
Somewhat dissatisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Somewhat satisfied	Dissatisfied
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Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very dissatisfied	Dissatisfied
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Very dissatisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat dissatisfied	Satisfied
Very satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat dissatisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Somewhat dissatisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very satisfied	Dissatisfied
Very dissatisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very dissatisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat dissatisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Somewhat dissatisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Somewhat dissatisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat dissatisfied	Dissatisfied
Somewhat satisfied	Satisfied
Somewhat dissatisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Somewhat dissatisfied	Satisfied
Somewhat satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat dissatisfied	Dissatisfied
Somewhat dissatisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very dissatisfied	Satisfied
Very satisfied	Satisfied
Very dissatisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very dissatisfied	Satisfied
Very dissatisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very dissatisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very dissatisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat dissatisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Satisfied
Very dissatisfied	Dissatisfied
Very satisfied	Satisfied
Very dissatisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very dissatisfied	Dissatisfied
Somewhat satisfied	Satisfied
Somewhat dissatisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very dissatisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat dissatisfied	Satisfied
Very satisfied	Satisfied
Somewhat dissatisfied	Dissatisfied
Somewhat dissatisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very dissatisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat dissatisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very dissatisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very dissatisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Somewhat dissatisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat dissatisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very dissatisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Satisfied
Very dissatisfied	Satisfied
Somewhat satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very satisfied	Dissatisfied
Very dissatisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Somewhat dissatisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Somewhat dissatisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat dissatisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat dissatisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very dissatisfied	Dissatisfied
Very satisfied	Dissatisfied
Very dissatisfied	Dissatisfied
Very dissatisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Very satisfied	Satisfied
Very dissatisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very dissatisfied	Satisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Somewhat dissatisfied	Dissatisfied
Very dissatisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat dissatisfied	Satisfied
Very satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very dissatisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Very satisfied	Dissatisfied
Somewhat dissatisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very dissatisfied	Dissatisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very dissatisfied	Satisfied
Somewhat satisfied	Dissatisfied
Somewhat dissatisfied	Dissatisfied
Very satisfied	Dissatisfied
Very dissatisfied	Dissatisfied
Somewhat dissatisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Somewhat dissatisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Satisfied
Very satisfied	Satisfied
Somewhat dissatisfied	Satisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Very dissatisfied	Dissatisfied
Very dissatisfied	Dissatisfied
Very dissatisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied
Somewhat satisfied	Dissatisfied
Somewhat dissatisfied	Dissatisfied
Very satisfied	Dissatisfied
Very satisfied	Satisfied
Somewhat satisfied	Satisfied