For Catherine Owens only - part 2

For this assessment you must complete the following written activity by explaining the following in the form of a report.

Questions:

1. Develop a team performance plan for your work team by consulting team members and including expected outcomes, outputs and performance indicators.

For question 1: Please include a template sample for performance development plan. An example of a template which can be found in page 20 of “03 - BSBWOR502_CAC Learner Guide” file. Make it really simple.

2. How will you support team members to achieve goals?

3. What policies and procedures could be developed to ensure team members take responsibility for their own (please provide 1 policy and procedure that you have developed with your assessment)?

4. What feedback method will you use to encourage, value and reward individual and team efforts?

5. What processes will you use to address conflict and problems in your team?

6. How will you identify problems in your team? (PDCA Cycle)

7. What you will do to ensure your behaviour acts a role model for others?

8. How will you communicate changes?

9. How will you raise issues with the stakeholders?

10. How will you ensure you take action regarding unresolved issues?

11. What will you do to act a role model for your team members?

12. How will you encourage staff members to participate in and take responsibility for team outcomes?

13. How can you provide feedback to encourage, value and reward others?

14. Why is it important to establish processes to address and resolve performance issues?

15. How can you support team to meet expected performance outcomes?

16. What are the different formal and informal learning opportunities for team members?

17. How can you facilitate two-way flow of information between team and management relevant to team performance?