Zappos

· Overview of the company & CEO (Tony Hsieh)

· With a focus on the firm’s core values as the foundation of the company’s culture that will be discussed later.

· Discuss Zappos’s culture

· What is unique about the company’s culture?

· e.g. Autonomy, little hierarchy, fun culture, customer focus

· The role of the top manager (Tony Hsieh) in developing and maintaining the firm’s culture.

· How has Zappos’s culture affected its performance?

· Controversies & challenges (related to the company’s culture)

· e.g., Acquisition by Amazon, Holacracy, and other

· Recent updates on the company’s strategy and plan regarding to structure, management style and/or culture

Requirement: 12 font, single space, 1-1.5pages

You must use the sources that I sent to you. All the sources must be from the sources I sent to you. You only need to write about the yellow marked part.