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Maryland Technology Consultants (MTC)

IFSM 300 6382

1 June 2020

A. Business Strategy

MTC using a business strategy that says they want to give the best consulting service and advice to customers. They perform this by hiring the best and most skilled consulting all while stay on top of all the cutting edge technology that can assist them. The only issue with this is that in order to do so, you must being able to hire the right people as fast as possible so they don’t end up working somewhere else. The current hiring process of MTC is old, slow and time consuming. The way to improve this is by adopting the hiring process that can cut the hiring process time in half.

B. Competitive Advantage

MTC operates in a very dynamic environment that they must compete and fight with other companies to include the government as well to be awarded/win contracts for future assignments. This is a very difficult business to be in because you cannot predict the future and how many contracts you will win or lose. This could lead to a quick demand of employees needed which will need to be address promptly. With this situation MTC, should look into using human resources information system (HRIS). Information systems have made it possible for companies to have a dedicated tool which helps in organizing the complete recruitment and selection process. Having the ability to hiring the best and most talent personnel at a fast pace would give MTC a competitive advantage over it competition because they will be able to ensure the customers are getting the service required from experts.

C. Strategic Objectives

Strategic Goal (from case study)	Objective (clear, measurable and time-bound)	Explanation (2-3 sentences)
Increase MTC Business Development by winning new contracts in the areas of IT Consulting	Obtain two contracts (preferably big contracts) as soon as possible.	A cutting edge HR/ recruiting information technology program would ensure MTC is hiring the right people at the right time resulting in an improvement and increase in profit for the company.
Build a cadre of consultants internationally to provide remote research and analysis support to MTC’s onsite teams in the U. S.	Increase international recruiting efforts and employ 5 research analysts in the next 12 months.	The new hiring system would allow applicants from around the world to apply online, increasing the number of international applicants. It would enable the recruiters to carefully monitor the applications for these positions, identify the necessary research and analysis skills needed, and screen resumes for these key skills. Recruiters could quickly view the number of applicants and identify when additional recruiting efforts are needed to meet the objective.
Continue to increase MTC’s ability to quickly provide high quality consultants to awarded contracts to best serve the clients’ needs	Rapidly identify what skills are needed for the clients and pair them with the correct personnel for that job. Also, adopted an system that managing all employees and has what there certification are so they can be easily assigned.	Rapidly identify what skills are needed for the clients and pair them with the correct personnel for that job. Also, adopted an system that managing all employees and has what there certification are so they can be easily assigned.
Increase MTC’s competitive advantage in the IT consulting marketplace by increasing its reputation for having IT consultants who are highly skilled in leading edge technologies and innovative solutions for its clients	Rapidly implement a qualification program that will allow all employees to achieve multiple certification and increase their overall level of knowledge. Track these achievements and advertise the opportunities and certification that they are receiving. This will create an environment of growth and education ensuring the company stays on top of new information.	Rapidly implement a qualification program that will allow all employees to achieve multiple certification and increase their overall level of knowledge. Track these achievements and advertise the opportunities and certification that they are receiving. This will create an environment of growth and education ensuring the company stays on top of new information.

D. Decision Making

Role	Level as defined in Course Content Reading	Example of Possible Decision Supported by Hiring System	Example of Information the Hiring System Could Provide to Support Your Example Decision
Senior/Executive Managers (Decisions made by the CEO and the CFO at MTC supported by the hiring system.)	Strategic	If contracts can be met at a reasonable time. They could time if they would need more employees for future jobs.	The system could make reports on number of personnel require with specific skills. What is required for a contract.
Middle Managers (Decisions made by the Director of HR and the Manager of Recruiting supported by the hiring system.)	Managerial	Manager of Recruiting can decide if the recruiters are beneficial.	The system could create a report on how recruiting is increasing or decrease in which areas.
Operational Managers (Decisions made by the line managers in the organization who are hiring for their projects supported by the hiring system.)	Operational	Manager could determine if he need to hire more and when.	The system could create a report that show the turnover rate.