You just received the EOB for Violet Sims, a patient in your medical office. What information should be checked before posting payment and why? If an error has been identified on Violet’s EOB, what are the steps to locate and correct the error? You notice

You just received the EOB for Violet Sims, a patient in your medical office. What information should be checked before posting payment and why? If an error has been identified on Violet’s EOB, what are the steps to locate and correct the error? You notice that Violet’s claim has been denied, though it should have been paid. What should you do to obtain payment and why?