who can help with transfer it

Transfer It" Please respond to the following:

• Determine two ways to apply what you learned in this course in your current or a future position. Make a persuasive argument for this type of course being a requirement for every human resource manager. Create a list of two best practices to follow in the field of human resource management. 
• Write a speech that you would give to a friend in an elevator summing up the contents of this course. You have 30 to 90 seconds to inform your friend of the most important elements. Go!

My current position is Customer service for a major credit card company.