Question 1 of 20 | 5.0 Points |
Which statement is NOT correct about the business-government-society interdependence? A. Most business actions impact others in society. | B. Few governmental actions have a direct or indirect impact on business. | C. Business and government continuously affect all segments of the general public. | D. It demands that managers acquire a conceptual understanding of these relationships. |
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Which of the following is the result of an inseparable relationship between business and society? A. All business decisions have a social impact. | B. The vitality of business depends on society's actions and attitudes. | C. The survival of business is independent of society. | D. Both A and B, but not C |
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Which argument says that stakeholder management realistically depicts how companies really work? A. Descriptive argument | B. Instrumental argument | C. Normative argument | D. Fiduciary argument |
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Which of the following is NOT considered to be a nonmarket stakeholder? A. Government agencies | B. The natural environment | C. Activist groups | D. Non-governmental organizations |
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A stakeholder analysis: A. creates equality among all stakeholder interests. | B. allows managers to examine two primary questions. | C. involves understanding the nature of stakeholder interests. | D. All of the above |
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Which of the following is NOT an example of stakeholders' economic power? A. A toy manufacturer halts supplies to a customer that demanded very low prices | B. A social group protests a government's decision to raise taxes | C. A local community boycotts a grocery store suspected of inaccurate weight scales | D. A social organization demands the closure of a business that has a discriminatory hiring policy |
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When a community group sues a company for health effects caused by unsafe toxic chemicals disposal, it is an exercise of a stakeholders': A. legal power. | B. voting power. | C. economic power. | D. political power. |
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Stakeholders stand out to managers when they exhibit: A. integrity, power, and legitimacy. | B. power, legitimacy, and urgency. | C. integrity, loyalty, and power. | D. legitimacy, loyalty, and urgency. |
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Stakeholders have been able to form international coalitions more successfully through use of: A. government regulation. | B. community involvement. | C. communications technology. | D. unions. |
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Businesses' relationships with stakeholders have evolved in the following order: A. reactive, proactive, interactive, and cyberactive relationships. | B. inactive, reactive, proactive, and interactive relationships. | C. self-active, interactive, proactive, and cyberactive relationships. | D. inactive, internally-active, externally-active, and change-active relationships. |
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(SORRY NOT SURE) McDonalds' response to critics of the company's treatment of animals include: A. hiring experts to analyze options. | B. experimenting with slaughter house audits. | C. convening an Animal Welfare Council. | D. All of the above |
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Question 12 of 20 | 5.0 Points |
The emergence of a public issue indicates that: A. a gap has developed between what stakeholders expect and what an organization is actually doing. | B. technology is forcing ethics and business strategy closer together. | C. consumers are unaware of how an organization's actions affect them. | D. All of the above |
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Question 13 of 20 | 5.0 Points |
Public affairs management addresses government issues through: A. advocacy ads. | B. liability lawsuits. | C. proxy election management. | D. All of the above |
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Question 14 of 20 | 5.0 Points |
The issues management process is a: A. beneficial tool used only to maximize the positive effects of a public issue for the organization's advantage. | B. beneficial tool used only to minimize the negative effects of a public issue for the organization's advantage. | C. systematic process companies use when responding to public issues that are of greatest importance to the business. | D. confusing process that is rarely used to help top management within an organization. |
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Question 15 of 20 | 5.0 Points |
Legal environmental intelligence includes: A. patterns of aggressive growth versus static maintenance. | B. analysis of local, state, national, and international politics. | C. considerations of patents, copyrights, or trademarks. | D. information regarding costs, prices, and international trade. |
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Question 16 of 20 | 5.0 Points |
One of the most valued benefits of the public affairs function is: A. The ability to acquire competitive intelligence that may not be available through legal means. | B. The ethical acquisition of competitor intelligence. | C. To enforce the company's code of conduct against using illegally obtained competitor intelligence. | D. To influence top managers that competitive intelligence is important. |
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Question 17 of 20 | 5.0 Points |
Once an organization has implemented the issue management program, it must: A. use trade associations or consultants to follow high priority issues. | B. study the results and make necessary adjustments. | C. not limit the number of public issues the firm can address. | D. pick a selected number of issues to address immediately. |
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Question 18 of 20 | 5.0 Points |
Issue management: A. often under-emphasizes technique. | B. often overemphasizes technique. | C. often overemphasizes creative problem solving. | D. is an art, not a science. |
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Question 19 of 20 | 5.0 Points |
Which of the following supported WalMart's proposal to build stores in Inglewood, CA? A. Ingelwood's Mayor | B. Church groups | C. Community groups | D. The United Food and Commercial Workers Union |
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Question 20 of 20 | 5.0 Points |
Harnessing human imagination to create new approaches to the concerns of modern society is an example of: A. personal identification. | B. networks. | C. business profits. | D. technology. |
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